Car Problem DataNHTSA records

2015 Mercedes-Benz S63

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the unknown or other. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Unknown or Other1
000

1 safety recall

Part 573 reports
Communication19V787000
Filed Nov 1, 201924,226 vehiclesMercedes-Benz Usa, Llc.

Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy. MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

What owners reported

Newest filings
Unknown or Other
Filed May 29, 2021CA

Stress crack in panoramic glass sunroof from the front stretching to the back. It occurred while driving with no impact of any objects around.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2011
YearComplaintsRecallsFiresDeathsAssessment
20180100Routine
20170200Routine
20160100Routine
2015 — this page1100Routine
20141100Routine
20120200Routine
20115210Routine
20101000Routine
20093010Routine
20085000Routine

Compare every S63 year →

Other Mercedes-Benz models

All Mercedes-Benz models →
C300 3,958E350 2,210E320 1,164ML350 951GLK350 904ML320 742C250 725C230 657GLC 300 650E500 460

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 1, 2019. Source: NHTSA Office of Defects Investigation.