2007 Mercedes-Benz S550

Routine

Owners filed 54 complaints about this vehicle with federal regulators, most often about the electrical system. No safety recall has been issued.

When it fails
020k40k60k90k120k200k
70,000 milesMedian miles at failure

41 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.

Most common 2007 Mercedes-Benz S550 problems

10 of the 54 complaints (19%) are about the electrical system.

ComponentReportsCrashesFiresInjuries
Electrical System9
020
Suspension7
000
Power Train · transmission6
000
Engine6
000
Vehicle Speed Control · throttle and acceleration5
000
Unknown or Other5
000
Power Train › Automatic Transmission · transmission4
000
Fuel/Propulsion System · fuel and propulsion system2
000
Engine and Engine Cooling · engine2
000
Air Bags · airbags2
000

What owners reported

Newest filings
Electrical System
Filed Sep 24, 2024GA

I went to replace my low beam and high beam bulbs on the passenger side and found that the wiring for the low beam had 0 insulation on it and I installed the new high beam bulb and the wires starting arcing causing the car to turn off the high beams and start smoking from the headlight assembly.

Suspension
Filed Jun 2, 2024NV

Vehicle's body movement or damping motion while traveling on highway responds awkwardly. The vehicle has a waddle or a side to side motion instead of an up/down motion while traveling over the highway at 60 mph. My initial thoughts were to replace the vehicle's (air ride) struts. I chose to have Mercedes-Benz of Tyler analyze the vehicle ride problems which at that time involved the self -leveling adjustment (up/down) of the vehicle. Mercedes-Benz of Tyler determined and replaced the air compressor and valve block at 61,000 miles on March 16, 2023 to resolve the problem. Although no recalls were found for this vehicle, I've spoken with other owners who own S-Class vehicles and discovered NHTSA Campaign I.D. 08V405000 with a report date August 01, 2008 was issued. I believe this vehicle should have been included in that campaign. This vehicle has not been in an accident nor do I want to be. I'm seeking resolution to this problem prior to an accident or injury occurs.

Parking Brake
Filed May 22, 2023205,000 milesTX

The contact owns a 2007 Mercedes Benz S550. The contact stated that after starting the vehicle, it was discovered that the rear passenger’s side and front driver’s side air suspension had failed, and the vehicle was leaning and was unstable. Additionally, the message "Parking Brake - Check Manual" was displayed. The cause of the failure was not yet determined. The local dealer was contacted and notified of the failure. The manufacturer was not contacted. The failure mileage was 205,000.

Suspension
Filed Feb 8, 2023131,989 milesNC

The contact owns a 2007 Mercedes-Benz S550. The contact stated while driving at approximately 65 MPH, the vehicle was bouncing and pulling to the left and the right. The contact stated that the steering wheel was vibrating. The contact stated no warning lights were illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the front strut and radial knuckles needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 08V608000 (Suspension). The failure mileage was 131,989.

Fuel System, Gasoline
Filed Dec 2, 2022170,000 milesNJ

The contact owns a 2007 Mercedes-Benz S550. The contact stated that while driving 30-40 MPH, the vehicle started to decelerate independently. The contact also stated that he smelled an abnormal gasoline odor inside the vehicle. The contact veered to the side of the roadway. The contact stated that the vehicle failed to restart. The contact was able to restart the vehicle after 10 minutes. Additionally, the vehicle had failed to start on several occasions even though there was fuel in the tank. The vehicle was taken to an independent mechanic where an unknown diagnostic test was completed. Additionally, the contact stated that the front suspension was previously replaced but had failed again along with the rear suspension. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 170,000.

Electrical System
Filed Oct 29, 2022CA

Struts and braking system have been unstable since I purchased the car. Wiring harness leaks oil and caused ecu to intermintinli turn off and on. Also the heat control timing caused car to over heat . Eventually I replaced the ecu 2 years ago at dealer . Mercedes has parts that are not safe to be in these operating conditions with such heat causeing wiring harness to short out and dealer said that and still put new ecu saying it was oil that damaged ecu. Mechanicly didn’t make sense but now due to recall it all makes sense. Ecu was never programmed correctly causeing unsafe driving hazards .

Engine
Filed Aug 24, 2021PA

I brought a car from a car dealer in tampa Florida and when i got the car i noticed that the car would not pickup speed after pressing the gas pedal and it was asking me to turn off the engine or it will fail . also when i tried to put in coolant. I seen a milky substance that was coming out of the hoses and in the overflow tank of the coolant reservoir which indicates issues with the heads or head gasket . also the title i got says salvaged which i asked if there was anything wrong with the car and the car dealer told me no . never disclosing that the car has been salvaged . there are other issues with the car that i forget because of so many issues with the car that i cant keep up with and i want to return the car to the car dealer and get my money back and have tried but they refuse to make good on the sale

Engine
Filed Apr 29, 2021FL

ADVISED BY SERVICE ADVISOR NEED TO REPLACE ME CONTROL UNIT(ECM), COSTING $2,000.82. LESS THAN 5 YEARS AGO SUSPENSION COSTING 2,000. ALL WORK DONE AT MERCEDES BENZ OF SOUTH ORLANDO.

Unknown or Other
Filed Jul 26, 2020157,320 milesNJ

MY PANORAMA ROOF

Vehicle Speed Control
Filed Mar 22, 202074,800 milesAL

THE CONTACT STATED THAT I PURCHASED A USED MERCEDES FROM BMW OF MOBILE. WHILE DRIVING THE CAR IT LOSES POWER. I WAS ON THE INTERSTATE AND IT LOSS POWER. I ALMOST HAD A PANIC ATTACK BECAUSE THE CAR WAS SLOWING DOWN. I HAD NO IDEA WHAT WAS GOING ON. I HAD TO MAKE MY WAY TO THE RIGHT LANE TO GET OFF THE ROAD. THE CARS WERE DRIVING 70 AND 80 MPH. THEY COULD HAVE RAMMED INTO THE BACK OF MY CAR NOT KNOWING MY CAR WAS SLOWING DOWN. I COULD HAVE BEEN KILLED DRIVING THIS DEFECTIVE VEHICLE!!! I INFORMED BMW AND THEIR TECHNICIAN SAID IT WAS THE BATTERY AND A STARTER. I PAID $600 FOR THE REPAIR. THEY WERE WRONG THE CAR STILL LOSES POWER. I HAD TO BEG AND PLEAD WITH THEM TO HAVE MERCEDES OF MOBILE DIAGNOSE THE CAR. THEY SAID THEY WOULD PAY FOR THE DIAGNOSIS BUT NOT THE REPAIRS. IF I TRADED THE CAR BACK TO THEM THEY WOULD DEDUCT THE REPAIRS FROM THE CAR. THE OTHER OPTIONS WERE TO LET IT GO BACK TO THE FINANCE COMPANY OR TAKE IT TO ANOTHER DEALERSHIP AND NOT TELL THEM WHAT GOING ON WITH THE CAR. THEY PAID MERCEDES OF MOBILE TO DIAGNOSIS IT AND THEY IMMEDIATELY STATED THE ISSUE. I WENT TO BMW TO ASK FOR A REFUND AND REPAIR BUT THEY REFUSE TO DO ANY ABOUT THE CAR LOSING POWER. CONTACTS ALSO STATES THAT THE MERCEDES WOULD PAY FOR DIAGNOSIS BUT NOT TO REPAIR. I WOULD NOT RECOMMEND THIS DEALERSHIP TO ANYONE. THEY SHOULD HAVE HAD THIS CAR CHECKED OUT THOROUGHLY AT MERCEDES IF THEY DID NOT HAVE THE APPROPRIATE KNOWLEDGE OF THE CAR. *LN *TP

Engine and Engine Cooling › Exhaust System
Filed Oct 3, 2019144,000 milesNC

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ S550. WHILE DRIVING 60 MPH, THE ODOR OF FUMES EMITTED THROUGH THE VEHICLE AND MADE THE CONTACT NAUSEOUS. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT CALLED OLYMPIA PRE OWNED AUTO (1806 WAKE FOREST RD, RALEIGH, NC 27608, (919) 301-8551) AND WAS INFORMED THAT THEY WOULD CALL HER BACK. THE VEHICLE WAS NOT TAKEN TO A MERCEDES-BENZ DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.

Power Train
Filed Apr 27, 2019100,000 milesMO

MY 2007 MB S550 BASE MODEL STALLED AS I WAS MERGING ON TO THE EXPRESSWAY IN HEAVY TRAFFIC. AFTER SITTING ON SIDE OF THE ROAD FOR 20MINS, I STARTED THE CAR AND IT WAS MAKING A WHINING NOISE AND WHEN I ACCELERATE THE NOISE GETS LOUDER. I DROVE THE CAR TO THE NEAREST MERCEDES-BENZ DEALERSHIP. I WAS TOLD THAT THE TRANSMISSION NEEDS TO BE REPLACED. THE CAR HAS BEEN SERVICED WITH MERCEDES AND ONLY HAS 100K MILES. THIS WILL COST $7,800.00 THE SERVICE GUY STATED THAT THIS SHOULD NOT BE HAPPENING ON THIS CAR BUT UNFORTUNATELY HE STATED THAT HE HAS SEEN THIS BEFORE.

Fuel/Propulsion System
Filed Dec 26, 201851,500 milesTN

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ S550. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE LEAKED FUEL. THERE WAS A STRONG ODOR OF FUEL INSIDE AND OUTSIDE OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS CURRENTLY AT KNOXVILLE MERCEDES-BENZ (10131 PARKSIDE DR, KNOXVILLE, TN 37922, (865) 777-2222) AWAITING DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,500.

Electrical System
Filed Oct 30, 2018109,234 milesMD

ERROR CODE P0019 CAM SENSOR BANK B, MANUFACTURERS USED DEFECTIVE PART THAT TIMING SPROCKET TEETH HAVE ERODED DUE TO DEFECTIVE PARTS USED WHICH HAVE AND WILL CAUSE VEHICLE TO STAHL WHILE RUNNING. BOTH FRONT STRUTS WEAR ON ALL MODELS THAT CAUSE DRIVING CONDITIONS THAT CAN CAUSE DEATH WHILE DRIVER EXCELRATION OR STOPPING CAUSE

Engine
Filed Aug 7, 201855,000 milesGA

BALANCE SHAFT/IDLE GEAR MATERIAL WORE OUT CAUSING TIMING CHAIN TO BECOME LOOSE AND ENGINE TO JUMP TIMING WHILE DRIVING. ENGINE LOCKED UP AND DIED WHILE GOING DOWN THE HIGHWAY! EXPENSIVE REPAIR THAT MERCEDES BENZ KNOWS ABOUT!! THEY HAVE AN INTERNAL MEMO WITH A LIST OF VIN NUMBERS THAT HAVE THE FAULTY IDLER GEAR THAT WEARS OUT PREMATURELY BUT WON'T RECALL THE PRODUCT BECAUSE IT USUALLY WEARS OUT JUST AFTER WARRANTEE PERIOD! SOMETHING MUST BE DONE!

Engine
Filed May 29, 2018VA

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ S550. WHILE DRIVING 10 MPH, THE ENGINE STALLED AND THE VEHICLE FAILED TO RESTART. THE CONTACT PLANNED TO HAVE THE VEHICLE TOWED TO ALEXANDRIA MERCEDES-BENZ (200 S PICKETT, ALEXANDRIA, VA 22304, (703) 341-2100) FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE. *TT *TR

Air Bags
Filed Apr 1, 2018CA

TAKATA INFLATORS RECALL ALERTED ME TO HAVE MY CAR EXSAMED.AS I USE MY CAR EVERY DAY.

Suspension
Filed May 30, 201741,000 milesFL

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ S550. AFTER PRESSING THE BUTTON TO LIFT THE VEHICLE'S SUSPENSION, A MALFUNCTION WARNING INDICATOR SUDDENLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MERCEDES BENZ OF SOUTH ORLANDO LOCATED IN ORLANDO, FLORIDA) WHERE IT WAS DIAGNOSED THAT THE AIR SUSPENSION SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000. UPDATED 08/09/17*LJ *CN

Fuel/Propulsion System
Filed Mar 10, 2017128,000 milesNC

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ S550. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL SENDING UNIT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.

Engine
Filed Jan 25, 201770,000 milesVA

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ S550. WHILE AT A STOP LIGHT, THE VEHICLE SHUT DOWN AND LOST ALL POWER. THE VEHICLE RESTARTED AND WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED. THE CONTACT CALLED THE DEALER AND WAS ADVISED TO TOW THE VEHICLE TO THE SHOP. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE, BUT KEPT THE VEHICLE FOR FURTHER OBSERVATION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS NOT PROVIDED.

Unknown or Other
Filed Oct 6, 2016TX

TAKATA RECALL- I TOOK MY VEHICLE INTO PARK PLACE MERCEDES ARLINGTON IN DALLAS, TX TO GET A DIAGNOSTIC ON MY COMAND UNIT RADIO. THE CD/DVD PLAYER WOULD READ THE NAME OF THE DISC BUT WOULD NOT PLAY IT. AN ERROR MESSAGE COMES ON THAT SAYS DISC ERROR. I FIGURED SOMETHING ON THE INSIDE MAY BE DIRTY AND JUST NEEDS TO BE CLEAN AS THE DISCS WERE READABLE BY THE COMAND UNIT. THE SERVICE TECH SAID THAT THE WHOLE UNIT NEEDS TO BE REPLACED AND THEY CAN'T REPAIR IT. $1800 FOR THE REPAIR ON THE SAME EXACT UNIT. AN OUTDATED UNIT THAT DOESN'T EVEN HAVE THE NEWEST TECHNOLOGY. I FEEL LIKE MERCEDES VEHICLES ARE TOO EXPENSIVE NOT TO BE ABLE TO REPAIR THEIR PARTS AND HAVING TO REPLACE EVERYTHING. MERCEDES NEEDS TO LOOK INTO THEIR COMAND UNITS AND CONSIDER A RECALL ON THESE RADIOS.

Unknown or Other
Filed Oct 6, 2016TX

TAKATA RECALL-I TOOK MY VEHICLE INTO PARK PLACE MERCEDES OF ARLINGTON IN DALLAS, TX TO GET A DIAGNOSTIC ON WHY MY PANORAMIC SUNROOF WOULD NOT OPEN. I THOUGHT IT COULD BE REPAIRED BUT SERVICE TECH TOLD ME THAT THE WHOLE ROOF WOULD HAVE TO BE REPLACED. I FEEL LIKE THESE CARS ARE TOO EXPENSIVE FOR PARTS NOT TO BE ABLE TO BE REPAIRED AND HAVE TO BE REPLACED. THE SHADE GOES BACK AND FORTH, JUST THE GLASS WON'T OPEN, I DON'T UNDERSTAND WHY THE WHOLE ROOF HAS TO BE REPLACED. IT SOUNDS LIKE AN INTERNAL DEFECT AND I DON'T FEEL LIKE I SHOULD HAVE TO PAY FOR A WHOLE NEW ROOF BECAUSE OF ONE PART OF IT WON'T OPEN UP. MERCEDES NEEDS TO LOOK INTO A RECALL FOR THIS SITUATION ON PANORAMIC ROOFS.

Power Train
Filed Sep 23, 201676,000 milesCA

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ S550. WHILE DRIVING APPROXIMATELY 1 TO 6 MPH, THE TRANSMISSION GEARS MADE A THUMPING SOUND WITHOUT WARNING. THE ISSUE RECURRED NUMEROUS TIMES. THE DEALER DIAGNOSED THAT THE TRANSMISSION HAD TO BE REPLACED. THE VEHICLE WAS TAKEN TO A TRANSMISSION SPECIALIST WHERE IT WAS DIAGNOSED THAT THE VALVE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

Structure › Body
Filed Aug 22, 201669,000 milesIL

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ S550. THE CONTACT STATED THAT THE TOP OF THE VEHICLE THAT WAS CONNECTED TO THE WINDSHIELD SHATTERED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THIS WAS A SAFETY ISSUE AND ADVISED THE CONTACT TO FILE A COMPLAINT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.

Electrical System
Filed Jan 7, 201690,000 milesCA

WAS DRIVING AND CAR JUST MAKES A JOLT WHILE SHIFTING GEAR THAN I CAN'T ACCELERATE AND IT GETS STUCK IN FIRST GEAR RPM STARTS GOING UP IF I TRY TO ACCELERATE THAN I'LL HAVE TO TURN ENGINE OFF WHICH IS INCONVENIENT WHEN YOUR IN TRAFFIC THAN RESTART IT AND IT'LL BE NORMAL BUT IT HAPPENS EVERY OTHER DAY. NOW THE CAR IS STUCK ON A GEAR AND WON'T CHANGE GEARS COMPLETELY PARKED IT OVER NIGHT AND STILL DOESN'T CHANGE GEARS WHEN I START CAR AND TRY TO PUT IT IN DRIVE IT MAKES A HARD JOLT AND DOESN'T ACCELERATE PAST 30 MPH. BEEN HAPPENING FOR 2 YEARS NOW...

Power Train
Filed Dec 30, 201567,000 milesNC

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ S550. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE BEGAN TO LOOSE POWER AND SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CONDUCTOR PLATE AND VALVE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED AT 100,000 MILES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000. THE VIN WAS NOT AVAILABLE.

Unknown or Other
Filed Oct 22, 201573,000 milesNC

WHILE DRIVING ON A VERY POPULATED INTERSTATE MAY CAR LOST POWER AND WAS STUCK IN ONE GEAR AND I NEARLY GOT HIT FROM BEHIND BY ANOTHER VEHICLE. MERCEDES TOLD ME THAT MY CONDUCTOR PLATE FAILED AND THIS WAS THE CAUSE OF MY TRANSMISSION SLIPPING FROM ONE GEAR TO A VERY LOW GEAR. IN MY OPINION THIS IS VERY DANGEROUS FOR OUR ROADS AND I THINK THAT THEY SHOULD BE RESPONSIBLE AND MAKE THIS PROBLEM GO AWAY BEFORE SOMEONE OR MULTIPLE PEOPLE GET HURT.

Electrical System
Filed Oct 21, 2015CA

VEHICLE BECOMES STUCK IN GEAR WHILE DRIVING DOWN THE ROAD. WILL NOT SHIFT, SOMETIMES YOU DON'T HAVE ENOUGH POWER TO MOVE QUICKLY. FOR EXAMPLE VEHICLE WAS STUCK IN 6TH GEAR AFTER LEAVING THE HIGHWAY. I COULD NOT ACCELERATE TO MOVE THE CAR. I HAD TO SHUT THE CAR OFF TO RESET THE COMPUTER TO GET THE CAR OUT OF 6TH GEAR. THIS HAS HAPPENED AT LEAST 10 TIMES OVER THE PAST 3 MONTH PERIOD. MANY OTHER OWNERS OF THIS CAR HAVE EXPERIENCED THE SAME TRANSMISSION FAILURE AND THAT IS VERY DANGEROUS BECAUSE THE CAR LOSE POWER WHEN IT IS STUCK IN A GEAR. THE ONLY WAY TO FIX THE PROBLEM IS TO SHUT OFF THE CAR AND RESTART IT. MERCEDES BENZ SHOULD BE HELD RESPONSIBLE FOR THIS ISSUE.

Suspension
Filed Aug 28, 2015120,000 milesFL

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ S550. WHILE DRIVING APPROXIMATELY 10 MPH AND MAKING A RIGHT TURN, THE BRAKE PEDAL WAS DEPRESSED AND THE BODY OF THE VEHICLE COLLAPSED ONTO THE FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS TOWED A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGERS SIDE STRUT FRACTURED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V608000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Suspension
Filed Jul 25, 2015169,500 milesCA

I HAD A 2007 S550 AS I AM GOING 70 MILES PER HOUR ON A BUSY 405 FREEWAY. AND SUDDENLY MY VEHICLE FRONT SUSPENSION FULL HARD TO THE RIGHT ALMOST COLLIDED WITH THE VEHICLE ON MY RIGHT LANE. BUT THANK TO THE QUICK ACTION OF THE DRIVER ON MY RIGHT LANE (HE QUICKLY CHANGE TO THE NEXT LANE WHEN HE SAW MY VEHICLE TOO CLOSE TO HIS VEHICLE). IF HE NOT QUICKLY CHANGED TO THE NEXT LANE I AM SURE THERE IS A MULTIPLE VEHICLE ACCIDENT BECAUSE IT HAPPEN SO QUICKLY BY THE TIME I AM REACTED TO CONTROL THE VEHICLE, MY VEHICLE ALREADY IN HIS LANE. I AM USED THE EMERGENCY LANE TO GET OFF THE FREEWAY AT 5 MILE PER BUT MY FRONT SUSPENSION IS MOVING UP AND DOWN UNEVEN LIKE YOU ARE DRIVING ON UNEVEN PAVEMENT. I HAD MY VEHICLE TOW TO THE DEALER. AND THEY ARE DIAGNOSIS WITH: CODE 5200 B24/3 (LEFT FRONT BODY ACCELERATION SENSOR): SIGNAL IMPLAUSIBLE THIS IS THE SAME PROBLEM THAT MY FRIEND S550 HAD BEFORE BUT MERCEDES DEALER RECALL CAMPAIGN NO.2008080004. I HAD BEEN SHOW THE RECALL LETTER TO THE SERVICE WRITER. AFTER SHE CHECK MY VIN NUMBER AND SHE SAID THERE IS NO RECALL FOR MY VEHICLE. WHAT CAN I DO TO HAVE MY VEHICLE FIX UNDER THE RECALL CAMPAIGN ? THE PART NUMBER NEED TO BE REPLACE IS : 004 542 35 18 IF YOU ARE NEED ANY MORE INFORMATION, I WILL TRY MY BEST TO PROVIDE IT. THANK

Electrical System › Alternator/Generator/Regulator
Filed Apr 13, 201590,000 milesTX

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ S550. WHILE DRIVING APPROXIMATELY 65 MPH, AN UNKNOWN WARNING LIGHT ILLUMINATED AND UNILLUMINATED. IN ADDITION, THE VEHICLE STALLED AND WAS ABLE TO RESTART, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Engine and Engine Cooling
Filed Nov 6, 2014GA

WORN TIMING SPROCKET AND BALANCE SHAFT WAS DEFECTIVE WHEN I PURCHASE THE VEHICLE IN 2011. MERCEDES BENZ KNEW ABOUT THIS DEFECTIVE PART AND DID NOT INFORM ME. THE VEHICLE HAD 46000 MILES ON IT AT THE TIME. IF I WAS INFORM ABOUT THIS PROBLEM I WOULDN'T HAVE BOUGHT IT. I BELIEVE THIS IS A VIOLATION OF THE CONSUMER PROTECTION ACT. *TR

Vehicle Speed Control
Filed Sep 1, 201468,400 milesFL

VEHICLE BECOMES STUCK IN GEAR WHILE DRIVING DOWN THE ROAD. WILL NOT SHIFT, SOMETIMES YOU DON'T HAVE ENOUGH POWER TO MOVE QUICKLY. FOR EXAMPLE VEHICLE WAS STUCK IN 6TH GEAR AFTER LEAVING THE HIGHWAY. I COULD NOT ACCELERATE TO MOVE THE CAR. I HAD TO SHUT THE CAR OFF TO RESET THE COMPUTER TO GET THE CAR OUT OF 6TH GEAR. THIS HAS HAPPENED AT LEAST 10 TIMES OVER THE PAST 3 MONTH PERIOD. MANY OTHER OWNERS OF THIS CAR HAVE EXPERIENCED THE SAME TRANSMISSION FAILURE AND THAT IS VERY DANGEROUS BECAUSE THE CAR LOSE POWER WHEN IT IS STUCK IN A GEAR. THE ONLY WAY TO FIX THE PROBLEM IS TO SHUT OFF THE CAR AND RESTART IT. MERCEDES BENZ SHOULD BE HELD RESPONSIBLE FOR THIS ISSUE. *TR

Power Train
Filed Aug 22, 201457,650 milesCA

2007 S550, 7-SPEED AUTOMATIC TRANSMISSION, 57,000 MILES. STARTED ABOUT 6-8 MONTHS AGO. EXPERIENCING VERY ROUGH JOLTING TYPE SHIFTING, MOST COMMONLY OCCURS AFTER BEING PARKED ON AN INCLINE OR DECLINE. OCCURS WHEN DRIVING UP OR DOWN AN INCLINE. ALSO, OCCURS ON THE FREEWAY OR AFTER USING CRUISE CONTROL. TRANSMISSION SHIFTS FROM FIRST TO SECOND GEAR AND STAYS THERE UNTIL IT'S RESTARTED. REQUIRES TURNING OFF THE CAR WAITING A FEW SECONDS AND RESTARTING TO RESET THE GEARS. CHECK ENGINE LIGHT NOW STARTING TO COME ON.VERY DANGEROUS WHEN DRIVING IN HEAVY TRAFFIC OR ON THE FREEWAY. AFTER RESEARCHING THIS ISSUE I CANNOT BELIEVE IT SIMPLY HASN'T BEEN RECALLED. THIS IS A VERY DANGEROUS ISSUE...I WILL NOT ALLOW MY WIFE TO EVEN DRIVE THE CAR UNLESS I AM WITH HER.----MANY FORUMS ARE SUGGESTING A VALVE BODY REPLACEMENT. APPEARS TO BE A VERY COMMON ISSUE WITH THESE VEHICLE. LOCATED A CLASS ACTION LAWSUIT THAT UNFORTUNATELY WAS DISMISSED DUE TO THE COMPLAINT CITING FRAUD. I DON'T BELIEVE MERCEDES SOLD THESE VEHICLES KNOWING THE TRANSMISSION WAS FAULTY. I WOULD JUST EXPECT THEM AFTER RECEIVING NUMEROUS COMPLAINTS TO OFFER THEIR CLIENTS A REPAIR OPTION VIA RECALL. TO DATE I AM NOT AWARE OF ONE. I HAVE OWNED 4 MERCEDES IN MY LIFETIME, 38 YEARS OLD AND HAD A FEW MINOR ISSUE HERE AND THERE BUT NEVER ANYTHING LIKE THIS. SERVICE HAS ALWAYS BEEN GREAT BUT NOW THAT I AM OUT OF WARRANTY I AM LEFT OUT IN THE COLD. NOT GOOD FOR BUSINESS IN MY OPINION AND VERY UNSAFE FOR ANYONE ON THE ROAD WHILE A MERCEDES

Engine
Filed Aug 12, 201477,000 milesGA

MY LAST TWO VEHICLES HAVE BEEN A 2007 MERCEDES S550. MY FIRST ONE OPERATED WELL UNTIL THE LAST 6-MONTHS THAT I HAD IT. DURING THAT TIME, I HAD SIX VISITS AND $5000+ IN REPAIRS, BEFORE A FREAK FLOOD TOTALED THE CAR. I USED THE INSURANCE MONEY AND PURCHASED A SECOND CAR, IDENTICAL TO THE FIRST. I HAVE NOT EVEN MADE THE FIRST PAYMENT, AND THE CAR HAS BEEN DIAGNOSED WITH A GASKET LEAK BETWEEN THE UPPER / LOWER INTAKE MANIFOLD. THIS IS A MOLDED GASKET AND IS NOT FIELD REPLACEABLE. THE ENTIRE MANIFOLD MUST BE REPLACED AT $2000. IN MY RESEARCH, IT HAS BEEN DISCOVERED THAT THIS HAS BEEN A KNOWN ISSUE WITH MERCEDES, BUT THEY REFUSE TO ISSUE A RECALL TO CORRECT THE PROBLEM. INSTEAD, THEY ALLOW THE WARRANTY TO EXPIRE AND ALLOW THE CONSUMER TO PAY FOR THE BILL. I HAVE CONTACTED MERCEDES BENZ USA AND THEY REFUSE TO PROVIDE ANY COMPENSATION OR EVEN ACKNOWLEDGE THAT IT IS A KNOWN ISSUE. THIS IS TOTALLY UNACCEPTABLE AND SHOWS A LACK OF COMMITMENT BY MERCEDES TO STAND BEHIND THEIR PRODUCT. I MIGHT POINT OUT THAT THEY ONLY HAVE 48 MONTH / 50K WARRANTY, WHICH IS VERY LOW TO OTHER VEHICLES WHICH HAVE A STANDARD 10 YEAR / 100K WARRANTY. THIS TELLS ME THAT MERCEDES DOES NOT HAVE THE FAITH IN THEIR CARS TO INCREASE THE WARRANTY. THIS IS A CAR THAT COST 100K NEW AND ONE WOULD EXPECT A BETTER WARRANTY AND SUPPORT FROM A COMPANY THAT TOUTS THEIR CARS AS BEING THE BEST. I CAN TELL YOU THAT I WILL NEVER BUY ANOTHER MERCEDES OR STEP FOOT INTO A DEALERSHIP. ON THAT NOTE, I CAUGHT MY LOCAL DEALERSHIP ATTEM

Electrical System
Filed Aug 5, 2014FL

I WAS DRIVING MY S550 AND CAME TO A RED LIGHT. I STOPPED AT THE LIGHT AND WHEN IT TURNED GREEN, I TOOK MY FOOT OFF THE BRAKES AND PRESSED THE ACCELERATOR, BUT THERE WAS TO RESPONSE TO PRESSING THE ACCELERATOR. THE CAR RPMS WERE INCREASING BUT THE VEHICLE WAS CRAWLING AT LESS THAN 5MPH. THIS LED TO ME PULLING OVER AND PARKING THE VEHICLE AND TURNING IT OFF. I WAITED 5 MINUTES AND THEN RESTARTED IT AND IT BEGAN TO WORK NORMALLY. THE SECOND TIME THIS HAPPENED WAS WHILE MAKING A LEFT TURN, I PRESSED THE GAS PEDAL AND THERE WAS NO RESPONSE AND THE CAR WAS REVVING BUT TRAVELING LESS THAN 5 MPH WITH ONCOMING TRAFFIC HAVING TO STOP SHORT TO PREVENT CRASHING INTO ME WHILE I WAS MAKING THE LEFT TURN. THIS WAS AGAIN RESOLVED WITH ME PARKING THE VEHICLE, TURNING IT OFF AND THEN RESTARTING IT. AFTER THE SECOND TIME THIS OCCURRED OUT OF NO WHERE I DECIDED ITS A VERY DANGEROUS SAFETY ISSUE. *TR

Power Train
Filed May 16, 2014160,000 milesTX

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ S550. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND FUNCTIONED NORMALLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION VALVE BODY WITH ELECTRICAL PLATES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000 AND THE CURRENT MILEAGE WAS 190,000.

Power Train
Filed Apr 26, 2014136,000 milesNY

I WAS DRIVING MY S550 AND CAME TO A RED LIGHT. I STOPPED AT THE LIGHT AND WHEN IT TURNED GREEN, I TOOK MY FOOT OFF THE BRAKES AND PRESSED THE ACCELERATOR, BUT THERE WAS TO RESPONSE TO PRESSING THE ACCELERATOR. THE CAR RPMS WERE INCREASING BUT THE VEHICLE WAS CRAWLING AT LESS THAN 5MPH. THIS LED TO ME PULLING OVER AND PARKING THE VEHICLE AND TURNING IT OFF. I WAITED 5 MINUTES AND THEN RESTARTED IT AND IT BEGAN TO WORK NORMALLY. THE SECOND TIME THIS HAPPENED WAS WHILE MAKING A LEFT TURN, I PRESSED THE GAS PEDAL AND THERE WAS NO RESPONSE AND THE CAR WAS REVVING BUT TRAVELING LESS THAN 5 MPH WITH ONCOMING TRAFFIC HAVING TO STOP SHORT TO PREVENT CRASHING INTO ME WHILE I WAS MAKING THE LEFT TURN. THIS WAS AGAIN RESOLVED WITH ME PARKING THE VEHICLE, TURNING IT OFF AND THEN RESTARTING IT. AFTER THE SECOND TIME THIS OCCURRED OUT OF NO WHERE I DECIDED ITS A VERY DANGEROUS SAFETY ISSUE. *TR

Electrical System
Filed Dec 18, 201364,122 milesCA

THE CAR STOPPED ACCELERATING AND THEN QUIT RUNNING. THE CONDUCTOR PLATE IN THE TRANSMISSION FAILED. THIS IS A KNOWN SAFETY DEFECT THAT MERCEDES-BENZ HAS IGNORED. *TR

Suspension
Filed Jul 31, 201378,000 milesGA

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ S550. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT A LOUD NOISE WHEN COMPLETING A TURN IN EITHER DIRECTION OR WHEN TRAVELING OVER A ROAD BUMP. THE STEERING WHEEL WOULD ALSO SHAKE ABNORMALLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE UPPER AND LOWER CONTROL ARMS, AND THE BALL JOINTS DRIED OUT AND FAILED.. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 78,000 AND THE CURRENT MILEAGE WAS 80,000.

Suspension
Filed May 15, 201390,000 milesGA

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ S550. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE FRONT DRIVER AND PASSENGER SIDE BALL JOINTS EXHIBITED AN ABNORMAL NOISE, MAKING IT DIFFICULT FOR THE CONTACT TO CONTROL THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A DEALER AND WAS ADVISED THAT THE BALL JOINTS NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE BALL JOINTS REPLACED. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 90,000.

Electrical SystemFire
Filed Jan 4, 201351,000 milesCA

TL* THE CONTACT OWNS A 2007 MERCEDES S550. THE CONTACT WAS STOPPED AT A TRAFFIC STOP AND NOTICED SMOKE COMING FROM UNDER THE HOOD. THE CONTACT STOPPED IN A PARKING LOT AND NOTICED FLAMES WERE INSIDE THE GRILL AND BEHIND THE PASSENGER'S SIDE HEADLIGHT. THE FIRE DEPARTMENT WAS CALLED AND A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INSURANCE YARD FOR INSPECTION. THE FIRE CHIEF ADVISED THE CONTACT THAT THE FIRE WAS CAUSED BY AN ELECTRICAL FAILURE IN THE HEADLIGHT UNIT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

Vehicle Speed Control
Filed Mar 1, 201260,000 milesNY

VEHICLE IS STOPPED AT TRAFFIC LIGHT WITH DRIVER'S FOOT ON BRAKE. ENGINE REVS UP FOR A MOMENT AND VEHICLE LURCHES FORWARD. HAPPENED AT TWO STOPS AT LIGHTS WITHIN A FEW MINUTES. *TR

Engine and Engine Cooling
Filed Feb 23, 201262,000 milesDE

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ S550. THE CONTACT STATED THAT THE VEHICLE STALLED MOMENTARILY BEFORE RESTARTING INDEPENDENTLY. THE FAILURE RECURRED WHILE DRIVING AT VARIOUS SPEEDS ABOVE 5 MPH, ON AN INTERMITTENT BASIS. NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON NUMEROUS OCCASIONS AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE SYSTEM WAS RESET, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.

Vehicle Speed Control
Filed Apr 28, 201122,895 milesFL

TL*THE CONTACT OWNS A 2007 MERCEDES S550. THE CONTACT NOTICED THAT WHILE IDLE IN TRAFFIC IF HE REMOVED HIS FOOT OFF OF THE BRAKE PEDAL OR ACCELERATOR PEDAL IT WOULD SURGE FORWARD. THE FAILURE OCCURRED EVERY TIME HE DROVE THE VEHICLE AND WAS IDLE IN TRAFFIC. THE DEALER WAS AWARE OF THE FAILURE; HOWEVER, HE WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER INSPECTED THE VEHICLE AND ADVISED THE CONTACT TO DRIVE IN SECOND GEAR RATHER THAN FIRST. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 24,366 AND THE FAILURE MILEAGE WAS 22,895. UPDATED 5/9/11 *CN UPDATED 05/18/11 UPDATED 06/01/11*LJ *TR

Unknown or Other
Filed Mar 4, 201161,000 milesMD

THE VEHICLE SHUTS OFF FOR A SECOND THE ESP AND ABS LIGHTS WOULD COME ON, THE STEERING WHEEL OF THE VEHICLE WOULD GET STIFF, THE BRAKES GET STIFF THE HEADLIGHTS AND INTERIOR LIGHTS WOULD GO OFF, AND THE COMMAND CENTER WOULD REBOOT. IT SEEMS LIKE THE VEHICLE IS EXPERIENCING A BRIEF ELECTRICAL FAILURE. I HAVE BEEN COMPLAINING OF THIS PROBLEM SINCE I PURCHASED THE VEHICLE AS A CERTIFIED PREOWNED VEHICLE. THE FIRST TIME I TOOK THE VEHICLE TO THE DEALERSHIP THE REPLACED THE STEERING CONTROL MODULE AND THE PROBLEM PERSISTED. I NOTIFIED THEM OF THE REOCCURRING PROBLEM AGAIN AND THE CLAIMED THE WHERE NOT ABLE TO FIND ANY FAULTS. I SET UP A CAMERA IN THE VEHICLE AND VIDEOTAPED THE PROBLEM OCCURRING AND THE FINALLY TOOK THE VEHICLE FOR AN EXTENDED TEST DRIVE AND REPLACED THE CENTRAL GATEWAY WHICH DID NOT SOLVE THE PROBLEM. I CONTACTED MBUSA CUSTOMER SERVICE TO NOTIFY THEM OF THE SAFETY CONCERNS REGARDING THE VEHICLE AND THAT I WAS STILL EXPERIENCING THE SAME PROBLEM AND I WAS BRUSHED OFF SAYING THE WERE SORRY AND THERE IS NOTHING THEY CAN DO ABOUT THE PROBLEM. THIS IS A PROBLEM THAT COULD POTENTIALLY LEAD TO A FATAL INCIDENT BECAUSE IT INVOLVES THE VEHICLE CUTTING OF FOR A BRIEF SECOND AND CAUSING MANY COMPONENT NOT TO FUNCTION DURING THAT SECOND AND THE VEHICLE IS NOT INTENDED TO FUNCTION IN THIS MANNER. MERCEDES IS NOT DOING THEIR DUE DILIGENCE TO INVESTIGATE AND CORRECT THE PROBLEM BESIDES THE BASIC DIAGNOSTICS THAT DO NOT YIELD AN ERROR CODE. I WILL GLADLY FURNISH THE VIDEO TAPE WHI

Power Train › Automatic Transmission
Filed Feb 22, 20116,000 milesVA

TL*THE CONTACT OWNS A 2007 MERCEDES-BENZ S550. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND TRYING TO PLACE THE VEHICLE INTO A DIFFERENT GEAR, IT WOULD NOT MOVE. THE VEHICLE WAS ABLE TO SHIFT AFTER A FEW MOMENTS OF WAITING. THE VEHICLE WAS INSPECTED BY A DEALER WHO ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE OR DUPLICATE THE FAILURE. THE FAILURE OCCURRED ON AN INTERMITTENT BASIS SINCE 2008. HE ALSO STATED THAT WHILE SLOWING DOWN AND SHIFTING INTO FIRST GEAR, THE VEHICLE WOULD SUDDENLY SURGE FORWARD. THE VEHICLE WAS INSPECTED BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 22,000. THE VIN WAS UNAVAILABLE.

Power Train › Automatic Transmission
Filed Feb 17, 201142,000 milesIL

WITHOUT ANY WARNING THE TRANSMISSION WENT OUT ON 2007 MERCEDES S550 WITH ONLY 40,000 MILES ON IT. I PURCHASED THE VEHICLE BRAND NEW AND HAD MAINTAINED SERVICE WITH MERCEDES AND HAD ALL THE RECORDS. THE CAR WAS A FEW MONTHS OUT OF THE MANUFACTURES WARRANTY YET I BEEN VERY WELL MAINTAINED AND HAD LOW MILEAGE CONSIDERING I BOUGHT IT WHEN THEY FIRST CAME OUT IN 2006. MERCEDES DID EVERYTHING POSSIBLE TO SAY I HAD NOT PROPERLY SERVICED VEHICLE UNTIL I PRODUCED ALL THE RECORDS, THOUGHT THEY HAD A SYSTEM THAT TRACED SERVICE SINE ALL WORK WAS PERFORMED BY THEM. THE CUSTOMER SERVICE WAS VERY RUDE AND I ENDED UP PAYING TO HAVE TRANSMISSION REPLACED. I HOPE THE CUSTOMER SERVICE GUY CAN BUY A S SERIES. IT'S THE LAST ONE I WILL EVER BUY !!!! *TR

Air Bags
Filed Feb 3, 201152,650 milesNY

SIDE AIR BAGS DEPLOYED WITHOUT CAUSE. THIS HAPPENED ON THE GARDEN STATE PARKWAY ON THE MIDDLE LANE. THERE WERE NO DEBRIS OR OBJECTS IN THE VEHICLE'S PATH AT THE TIME.

Electrical SystemFire
Filed Aug 4, 201064,000 milesNY

MY NAME IS [XXX], AND I AM A RESIDENT OF QUEENS, NY. I RECENTLY BOUGHT A 07 MERCEDES BENZ S550 IN JULY OF 2009 FROM THE CERTIFIED PRE-OWNED DEALERSHIP WITH CPO WARRANTY. I HAD IT FINANCED WITH MERCEDES BENZ FINANCIAL. THE CAR HAD 34,000 MILES ON IT INITIALLY. OVER THE TIME SPAN IN WHICH I USED THE CAR, I HAD TO TAKE THE CAR MANY X'S TO THE SHOP. IN APRIL 10 THE TRANS. FAILED, AND IN MAY 2010 THE SUSP (ACTIVE BODY CONTROL/ ABC) SYSTEM FAILED. THESE WERE THE MAJOR ITEMS THAT REQ.'D WORK, BESIDES THAT THERE WERE MANY OTHER PROBLEMS THAT OCCURRED PREVIOUSLY AND AS WELL AS AFTERWARDS, THAT REQUIRED GETTING SERVICE DONE ON THE CAR. IF YOU TAKE A LOOK AT THE CAR'S MAINTENANCE HISTORY, YOU WILL SEE A LARGE AMOUNT OF WORK DONE, AND IT SHOULD NOT BE LIKE THAT FOR SUCH A HIGH CLASS AND EXPENSIVE CAR. WELL I WAS DRIVING THE CAR, AND HAD LIL PROB HERE AND THERE. BUT I HAD NO IDEA THAT WAS THE LEAST OF MY PROB. ON JUNE 12, 2010, I HAD TAKEN THE CAR OUT FOR A WORK, AND WAS DRIVING IN HILLSIDE AVE IN NY. MY AIR CONDITIONING IN THE CAR WAS RUNNING, EXCEPT FOR THE CENTRAL FAN, AND WHEN I TRIED TO TURN IT OFF, IT JUST CONTINUED TO RUN. I WAS JUST DRIVING ALONG, WHEN I SMELLED SOMETHING BURNING, AND DECIDED TO PULL OVER. I TURNED THE CAR OFF, AND GOT OUT OF THE CAR AND LOOKED UNDER THE HOOD TO MAKE SURE EVERYTHING WAS OK. THERE WAS NOTHING WRONG UNDER THE HOOD, SO I GOT BACK IN THE CAR, AND WAS ABOUT TO PULL OUT WHEN I SAW SMOKE COMING OUT OF THE CENTRAL VENTS ON THE DASHBOARD. THE CAR WAS STILL

Complaints 1-50 of 54, newest first, reproduced as filed.

Across model years

Worst on record: 2007
YearComplaintsRecallsFiresDeathsAssessment
2017161000Routine
201615500Routine
201541530Routine
201424500Routine
20137000Routine
20125210Routine
20119210Routine
201016000Routine
200819000Routine
2007 — this page54020Routine

Compare every S550 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.