2017 Mercedes-Benz S550 4Matic

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the power train. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Wheels1
000
Power Train1
000

2 safety recalls

Part 573 reports
Latches/Locks/Linkages › Doors › Latch17V816000
Filed Dec 18, 20178,700 vehiclesMercedes-Benz Usa, Llc.

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE400 4Matic, GLE350 4Matic, GLE350, GLE550e 4Matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLS450, GLE63S 4Matic, GLS63 4Matic, S550e, S600, S63 AMG 4Matic, S65 AMG, S550, Mercedes-Maybach S600, Mercedes-Maybach S550 4Matic, GLE43 AMG 4Matic Coupe, GLE63S 4Matic Coupe, 2017-2018 GLS550 4Matic, S550 4Matic, 2018 S450, and S63 AMG 4Matic vehicles. The rear passenger door on the driver side may indicate that it is locked, when it may not be. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."

Risk. If the door appears to be locked, the door may be unintentionally opened, increasing the risk of injury.

Remedy. MBUSA will notify owners, and dealers will inspect the left rear door lock, replacing it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.

Seat Belts › Pretensioner17V251000
Filed Apr 11, 201712,743 vehiclesMercedes-Benz Usa, Llc.

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 C300, C300 4Matic, C300 Coupe, C300 Coupe 4Matic, C43 AMG, C43 AMG Coupe, C43 AMG Cabrio, C63 AMG, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, C63S Cabrio, GLC300, GLC300 4Matic, GLC43 AMG, S550, S550 4Matic, S550e, S600, S63 AMG 4Matic, S65, Mercedes-Maybach S550 4Matic, and Mercedes-Maybach S600 vehicles. The affected vehicles have front seat seatbelt pretensioners that may not function properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection," and 209, "Seat Belt Assemblies."

Risk. If the front seat seatbelt pretensioners do not function properly, the seat occupants may not be adequately restrained in the event of a crash, increasing the risk of injury.

Remedy. MBUSA will notify owners, and dealers will replace the front seat belts, free of charge. The recall began October 13, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

What owners reported

Newest filings
Wheels
Filed Nov 13, 202050,000 milesCA

I AM REPLACING THE REAR RIMS FOR THE 3RD TIME IN 1 YEAR. THE 2 AMG REAR RIMS KEEP CRACKING UNDER NORMAL DRIVING CONDITIONS. THIS IS ABSOLUTELY LUDICROUS. I HAVE DRIVEN FOR NEARLY 30 YEARS AND NEVER HAD TO KEEP REPLACING CRACKED RIMS LIKE THIS. THESE RIMS ARE NEARLY 1500 EACH.

Power Train
Filed Dec 26, 201920,000 milesNY

WHEN PARKING THE CAR. TRANSMISSION IN DRIVE AND FOOT ON BRAKE. WHEN THE IGNITION BUTTON IS PUSHED TO TURN CAR OFF, THE CAR GOES INTO NEUTRAL NOT PARK. THE CAR WILL GO INTO PARK WHEN THE DOOR IS OPENED. THE CAR HAS ROLLED AND CAN CAUSE AN ACCIDENT IF NOT CAREFUL. WAS TOLD THIS IS NORMAL OPERATION WITH THIS MODEL. THINK IT IS UNSAFE. EVERY OTHER CAR I HAVE DRIVEN INCLUDING MERCEDES GO INTO PARK WHEN IGNITION IS PUSHED WITH CAR STOPPED AND FOOT ON BRAKE.

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2016
YearComplaintsRecallsFiresDeathsAssessment
2017 — this page2200Routine
201611100Routine
20156200Routine

Compare every S550 4Matic year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Dec 18, 2017. Source: NHTSA Office of Defects Investigation.