2025 Mercedes-Benz S 580 E 4Matic

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Electrical System1
000

1 safety recall

Part 573 reports
Back Over Prevention › Warnings › External/Pedestrian Alert25V366000
Filed Jun 5, 202594 vehiclesMercedes-Benz Usa, Llc

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

Risk. A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

Remedy. Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.

What owners reported

Newest filings
Electrical System
Filed Aug 20, 2026FL

Electrical System malfunction with total electrical shutdown: Going in the street at about 35mph driven by a choffer and two passengers in the back seats , the right back seat passenger was using “relaxing massage”.controlled through the seat’s screen. The back seat”tablet” had a sign saying that the tablet was “ Over heated and it turned off. Seconds later there was a loud glass braking sound followed by a total electrical shutdown down and engene stall. All screens front and back turned off. The Right back passenger seat became extremely hot and a burning smell speared . The passenger on the hot seat had to Get out of the car. She was clearly in danger of burning. All lights including the door controls were off and the heaters ligh with its control were unusable. In about one minute later the burn smell started to subside and the car re-started on it’s own like all screens read “Maybach” and the users pictures appeared on the screens. The hot seat cooled on its own. We called Mercedes Service to report the incident. After about 10 minutes everything was normal. We made it home safe. The incident occurred around 3:40 pm so the car was taken to Mercedes of Coral Gables the following day. This Mercedes Dealer is literally accross the street from our apartment. The Chofer just crossed [XXX] and delivered the car at the service department. This was yesterday’s morning. They are revewing the car now..We have not heard from them. The passenger on the very hot seat was hot but she

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2024
YearComplaintsRecallsFiresDeathsAssessment
2025 — this page1100Routine
20242100Routine
20230100Routine

Compare every S 580 E 4Matic year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 5, 2025. Source: NHTSA Office of Defects Investigation.