2007 Mercedes Benz R-Class

Routine

Owners filed 4 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 3 times.

What fails
ComponentReportsCrashesFiresInjuries
Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)1
000
Engine and Engine Cooling1
000
Electrical System1
010
Child Seat1
000

3 safety recalls

Part 573 reports
Electrical System08V303000
Filed Jul 7, 2008404 vehiclesMercedes-Benz Usa, Llc.

Defect. MERCEDES-BENZ IS RECALLING MY 2006-2008 M-CLASS, R-CLASS, MY 2005-2009 SLK-CLASS, MY 2005-2008 C-CLASS, MY 2003-2004 AND 2006-2008 CLK-CLASS, MY 2003-2008 E-CLASS, MY 2004 AND 2008 CL-CLASS, MY 2008 CLS-CLASS, MY 2004 AND 2007-2008 S-CLASS, MY 2003 G-CLASS, AND MY 2003-2004, 2006 AND 2009 SL-CLASS VEHICLES. A SOFTWARE CALIBRATION NUMBER (SCN) CODING RECEIVED ON THE AFFECTED VEHICLES DURING A RECENT WORKSHOP VISIT WAS INCORRECT. DEPENDING ON THE MODEL YEAR AND MODEL AFFECTED, THE RESULTS OF AN INCORRECT SCN CODING CAN AFFECT A NUMBER OF VEHICLE SAFETY AND EMISSION FUNCTIONS INCLUDING THE FOLLOWING TYPES OF FUNCTIONS: (1) THE FUEL GAUGE READINGS MAY BE INCORRECT; (2) A STUCK FUEL-LEVEL SENSOR MAY NOT BE DISPLAYED IN THE INSTRUMENT CLUSTER; (3) THE OBD SYSTEM MAY CAUSE THE CHECK ENGINE LIGHT TO ILLUMINATE INCORRECTLY; AND, (4) THE SPEEDOMETER MAY BE OUT OF TOLERANCE.

Risk. IN THE EVENT OF A VEHICLE CRASH, THE ELECTRICAL FUEL PUMP MAY NOT RECEIVE A CRASH SIGNAL THAT IS REQUIRED FOR THE FUEL PUMP TO DISCONNECT AND PREVENT FUTURE FUEL DELIVERY AS DESIGNED.

Remedy. DEALERS WILL RECODE THE SCN FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 30, 2008. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.

Engine and Engine Cooling › Engine › Diesel08V006000
Filed Jan 9, 20089,004 vehiclesMercedes-Benz Usa, Llc.

Defect. ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH DIESEL ENGINES, THE CRANKSHAFT SENSOR COULD FAIL DUE TO SEPARATION OF BOND WIRES FROM THE LEAD FRAME IN THE SENSOR. THIS RESULTS IN AN INTERRUPTION IN THE ELECTRICAL CONNECTION IN THE CHIP HOUSING OF THE SENSOR.

Risk. WHEN THIS HAPPENS, THE VEHICLE MAY LOSE POWER RATHER THAN ENTER A LIMP-HOME MODE. IN ADDITION, THE VEHICLE CANNOT BE RESTARTED AFTER FAILURE OF THE ELECTRICAL CONNECTION IN THE SENSOR, INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL REPLACE THE CRANKSHAFT SENSOR. THE RECALL BEGAN ON FEBRUARY 4, 2008. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.

Vehicle Speed Control › Accelerator Pedal06V495000
Filed Dec 29, 20061,570 vehiclesMercedes-Benz Usa, Llc.

Defect. ON CERTAIN VEHICLES, THE ACCELERATOR PEDAL MIGHT NOT HAVE BEEN FULLY FASTENED TO ITS MOUNTING STUDS.

Risk. OVER TIME, THE PEDAL MAY NOT MAINTAIN A CONSISTENT PEDAL POSITION, WHICH COULD MAKE IT MORE DIFFICULT TO OPERATE THE ACCELERATOR.

Remedy. DEALERS WILL INSPECT AND, IF NECESSARY, INSTALL THE MOUNTING NUTS OF THE ACCELERATOR PEDAL. THE RECALL BEGAN ON JANUARY 16, 2007. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.

What owners reported

Newest filings
Engine and Engine Cooling
Filed Dec 4, 201154,000 milesIL

WHILE DRIVING CAR THE CHECK ENGINE LIGHT CAME ON AND STARTED RUNNING VERY ROUGH. I TOOK IT TO THE DEALER WHERE THEY TOLD ME IT WAS SOME SORT OF BALANCE SHAFT/CAM GEAR PROBLEM. THEY SAID IT WAS A TERRIBLE DESIGN FLAW THAT AFFECTED MANY, MANY CARS. THEY SAID DRIVING IT WAS RISKY. *TR

Electrical SystemFire
Filed Sep 26, 2011NJ

WHAT I THOUGHT WAS A BUG BITING MY REAR SIDE, ENDING UP BEING THE SEAT ON FIRE! I HAD TURNED ON THE SEAT WARMER AND NOT EVEN A MINUTE OR TWO LATER, THE WIRE IN THE SEAT WAS ON FIRE WHEN I PULLED OVER AND LEFT A HOLE IN MY SEAT. CAR IS NOT UNDER WARRANTY ANYMORE AND I FEEL AS THOUGH I SHOULD NOT HAVE TO PAY FOR THIS. IT COULD'VE CAUSED AN ACCIDENT, HAD I BEEN ON A MAJOR HIGHWAY OR ON A ROAD THAT I COULDN'T PULL OVER ON. CHILDREN IN THE CAR VERY WORRIED. AFTER SEARCHING ONLINE, I SEE THAT THIS IS A COMMON PROBLEM OF MERCEDES OWNER, ALL HAPPENING ON THE LOWER LEFT SIDE. ANY RECALLS? NOT WEAR AND TEAR! *TR

Child Seat
Filed May 13, 2011NH

RADIAN XTSL BY SUNSHINE KIDS....SUPER LATCH MECHANISM COMING LOOSE VERY EASILY BY 2 1/2 YEAR OLD. (RELATED VEHICLE INFORMATION: MODEL YEAR=2007, MAKE=MERCEDES, MODEL=R CLASS). *TR

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed Mar 16, 20077,000 milesCO

A 2 MONTH OLD 2007 MERCEDES R320 CDI REAR TIRE EXPLODES IN PRIVATE DRIVEWAY ON JANUARY 20, 2007 DURING A COLORADO BLIZZARD. THE CAR WAS PURCHASED NEW FROM MERCEDES OF COLORADO SPRINGS. WE HAVE FOUND OUT BY A FORENSIC EXPERT THAT A DEFECT IN THE CAR CAUSED THE EXPLOSION. A DEFECTIVE MERCEDES "4MATIC" SYSTEM CAUSED THE REAR TIRE TO EXPLODE CAUSING $25,000 IN CAR DAMAGE AND $1500 DAMAGE TO HOME. THE MERCEDES DEALER CLAIMED IT WAS OUR FAULT, BUT THE FORENSIC TIRE EXPERT WE HIRED HAS FOUND THAT THE CAR IS DEFECTIVE. PICTURES AND COMPLETE FORENSIC EXPERT REPORT AT: HTTP://WWW.LANDXML.ORG/R320 AND HTTP://WWW.LANDXML.ORG/R320/MERCEDES R320 TIRE EXPLOSION ROBSON FORENSICREPORT.PDF

4 of 4 complaints, reproduced as filed.

Across model years

Worst on record: 2007
YearComplaintsRecallsFiresDeathsAssessment
2007 — this page4310Routine
20062400Routine

Compare every R-Class year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jul 7, 2008. Source: NHTSA Office of Defects Investigation.