WE REC. RECALL LETTERS FROM MERCEDES ABOUT RECALL #2016020003 THE AIRBAG BUT THE DEALER TOLD US ON LAST SVCS THAT THEY DID NOT HAVE ANY PARTS OR ANYTHING THEY COULD DO, THIS IS RIDICULOUS AS MB HAS NOT DONE WHAT IS REQUIRED TO FIX THE PROBLEMS. [XXX], [XXX] & FAMILY. PS: ON 10/16/16 EMAILED TODAY TO MB: WE HAVE SEVERAL MERCEDES (4) IN MY FAMILY AND OYES END RECALL FOR AIRBAGS BUT THE DEALERS DO NOT AHEM ANY RESOLUTION AND NOTHING HAS BEEN DONE SO FAR. WHY? [XXX](CALL ONLY AFTER 1 PM CA TIME). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
2011 Mercedes Benz ML500
Routine
Owners filed 1 complaints about this vehicle with federal regulators, most often about the air bags. No safety recall has been issued.
What fails
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Air Bags | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsAir Bags
Filed Oct 16, 2016CA
1 of 1 complaints, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.