2009 Mercedes-Benz ML350 complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL: IT HAS BEEN ALMOST A YEAR SINCE RECEIVING NEWS THAT MY VEHICLE HAS BEEN RECALLED FOR THE TAKATA AIRBAG AND I AM STILL BEING TOLD BY MERCEDES BENZ USA THAT THEY DO NOT HAVE THE PARTS TO FIX MY CAR AND THEY HAVE NO IDEA WHEN THEY WILL BE GETTING THEM. NOW, A YEAR IS AN AWFUL LONG TIME TO DRIVE A CAR WITH AN AIR BAG THAT COULD EXPLODE AND KILL ME. THIS IS NOT OKAY. I HAVE BEEN TOLD THAT YOUR ADMINISTRATION IS IN CHARGE OF PRIORITIZING WHICH VEHICLES GET REPLACEMENT AIRBAGS AND I WOULD LIKE TO KNOW WHAT DATA YOU ARE USING TO DETERMINE WHO GETS TO LIVE AND WHO WILL BE COLLATERAL DAMAGE??? MY NEPHEWS WHO BOTH DRIVE FORD MUSTANGS HAVE HAD THEIR AIRBAGS REPLACED AGES AGO - WHY AM I STILL BEING TOLD THERE IS NO REPLACEMENT DATE IN SIGHT FOR ME?????? I WANT MY REPLACEMENT AIRBAG AND I WANT IT NOW, I HAVE WAITED LONG ENOUGH!

TAKATA RECALL. I HAVE BEEN CORRESPONDING WITH THE LOCAL DEALER (FRESNO CALIFORNIA) AND THE NATIONAL OFFICE SINCE I RECEIVED THE NOTICE IN MAY 2016. WE HAVE BEEN VERY RELUCTANT TO DRIVE THE CAR FOR FEAR OF "SERIOUS INJURY OR DEATH" AS STATED IN THE NOTICE. WHEN I CALL THE LOCAL DEALER, THEY SAY WE HAVE TO GO TO HEADQUARTERS AND DENY ANY RESPONSIBILITY--VERY UNHELPFUL. ALSO NOTE THAT THIS CAR EXPERIENCED A FAULTY AIRBAG DEPLOYMENT ABOUT 2 YEARS AGO (BEFORE THE RECALL) AND MERCEDES FIXED THE PROBLEM AT NO CHARGE. MY DAUGHTER WAS INJURED IN THE INCIDENT, BUT HER INJURIES DID NOT SURFACE UNTIL AFTER MERCEDES HAD US SIGN A SETTLEMENT AGREEMENT. HER HEARING AND EQUILIBRIUM HAS BEEN IMPAIRED FROM THE EXPLOSION OF THE AIRBAG ON THE DRIVER'S SIDE WHEN SHE BUMPED A CURB AT A SLOW SPEED AND THEY DEPLOYED. ALL OF THAT INFORMATION WOULD BE IN MERCEDES FILES--WE HAVE COPIES. WE HAVE BEEN ADVISED BY LEGAL COUNSEL THAT WE SHOULD PURSUE AN ACTION AGAINST MBUSA AND OUR LOCAL DEALER--MAYBE THIS IS WHY THEY (MERCEDES) DON'T WANT TO TALK TO US OR HELP US. WE HAVE HAD TO RENT, BORROW, OR GO WITHOUT ALTERNATE TRANSPORTATION BECAUSE WE (MYSELF AND MY DAUGHTER) ARE FEARFUL OF ANOTHER IMPROPER (OR PROPER) DEPLOYMENT. FINDING OTHER TRANSPORTATION HAS COST US MONEY. WE HAVE KEPT TRACK OF THE EXPENSES AND THE LOSS OF TIME. WE NEED THIS CAR FOR TRANSPORTATION TO WORK AND EVERYWHERE ELSE. WE WOULD APPRECIATE A SPEEDY RESOLUTION TO THIS PROBLEM. WE REALLY DON'T WANT TO SUE. THANK YOU. *TR

TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *CN

AIR BAG RECALL, WE HAVE NOT RECEIVED ANY THING FROM MERCEDES BENZ. WE ARE VERY CONCERNED, WE DRIVE THE CAR DAILY, APPROX 100 MILES OR MORE.. WANT TO GET INTO SHOP TO HAVE IT REPLACED...[XXX] *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

HAS BEEN ALMOST 1 YEAR SINCE AIRBAG RECALL AND STILL NO RESOLUTION.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNED A 2009 MERCEDES-BENZ ML350. WHILE DRIVING, A BURNING RUBBER ODOR AND SMOKE WERE PRESENT UNDER THE FRONT PASSENGER SEAT. THE DRIVER EXITED THE VEHICLE AND, WITHIN MOMENTS, FLAMES COMPLETELY ENGULFED THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 31,000.

TAKATA RECALL. NO CURRENT AIRBAG PROBLEM BUT ITEM HAS BEEN NAMED FOR RECALL BUT MBZ HAS DONE NOTHING REGARDING RECALL AND NO RECALL DETAILS HAVE BEEN ANNOUNCED.

TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ ML350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I RECEIVED A RECALL NOTICE IN MAY 2016. IT'S NOW OCT 2016. I TRIED CALLING MBUSA AND THE CALL KEEPS DISCONNECTING. THERE IS NO FURTHER INFORMATION AS TO WHEN THIS DANGEROUS CONDITION WILL BE FIXED. I WANT MB TO REPLACE MY AIRBAG ASAP. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKATA RECALL. MERCEDES WAS NOTIFIED OF THIS PROBLEM IN JANUARY 2016 BUT HAS STILL NOT PROVIDED A SOLUTION. CAR IS CURRENTLY UNSAFE TO DRIVE.

TAKATA RECALL. RECEIVED LETTER FROM DEALER TO SAY THAT THEY NOW HAVE INFORMATION AS TO THE RECALL OF THE DRIVER SIDE AIRBAG BUT HAVEN'T HEARD ANYTHING SINCE. ITS BEEN NEARLY A YEAR. I CALLED DEALER WHO SAYS THAT ITS JUST THAT THE BAG INFLATES TOO FAST AND IS NOT A BIG DEAL, BUT HE IS WRONG ABOUT THE DEFECT. THE DEFECT IS THAT THE BAG PRODUCES SHRAPNEL WHEN INFLATED THAT CAN AND HAS CAUSED DEATHS OF DRIVERS.

RECEIVED LETTER IN MAY 2016 REGARDING THE AIR BAG RECALL 16V-081. STILL HAVE NOT BEEN CONTACTED ON WHERE OR WHEN TO GET IT FIXED.

2 ISSUES: RIGHT SIDE REAR SEAT BELT WILL NOT RETRACT. SECOND; AFTER A WEEK IN THE DEALERSHIP TO FIX AN A/C UNIT THAT CUTS OUT REPEATEDLY, AND THE ASSURANCES THAT THE NEW HARNESS THEY INSTALLED WOULD FIX THE PROBLEM, IT HASN'T. EVEN THOUGH THE OUTSIDE TEMPS ARE NOT INTO TRIPLE DIGITS, IT WILL STOP COOLING AND SLOWLY THE AIR TEMP RISES. I THOUGHT THAT BEING IN SLOW TRAFFIC WAS THE REASON, BUT ON THE OPEN ROAD AND AN OAT OF 74, IT DID IT AGSIN.

REAR SEAT BELTS DO NOT RETRACT

LOUD NOISE FROM RIGHT FRONT AS THE VEHICLE WAS DRIVEN ON CITY STREET. JERK WAS FELT INSIDE PASSENGER COMPARTMENT.

LH REAR SEAT BELT DOES NOT RETRACT.

REAR LEFT SEAT BELT WILL NOT RETRACT.

THE REAR SEAT BELTS DO NOT FIT SNUGLY AND THEY WILL NOT RETRACT AFTER USAGE. THIS IS A SERIOUS SAFETY ISSUE AS THEY ARE INOPERABLE. BACK SEAT PASSENGERS ARE AT RISK DURING DRIVING.

WEEK OF JUNE 27TH, I STARTED TO NOTE GAS FUMES COMING FROM MY VEHICLE. GIVEN, I HAD RECENTLY FILLED UP ON GAS TANK, THOUGHT IT WAS DUE TO "BURN OFF"... ON JULY 2ND, TOOK MY VEHICLE IN FOR OIL CHANGE AND THEY NOTED THAT THEY COULD DETECT GAS FUMES COMING FROM UNDER MY VEHICLE AND ADVISED TO TAKE IT TO DEALERSHIP IN ASAP... SAME DAY, TOOK IT TO DEALERSHIP AND AFTER A FULL INSPECTION OF MY VEHICLE, THEY ADVISED ME THE FUEL SENDING UNIT WAS BRAKING DOWN AND NEEDED TO BE REPLACED. THEY ADVISED THIS WAS SO INCREDIBLY RARE AND SHOULD NOT HAVE OCCURRED. DRIVING MY VEHICLE WAS A HAZARD AND COULD HAVE EXPLODED. GIVEN THIS IS MY MAIN VEHICLE FOR ME AND MY SON, THIS IS VERY CONCERNING TO ME!!! AND NOTHING SHOULD BE BRAKING DOWN AT 70,000 MILES... MY EXTENDED WARRANTY DID NOT COVER IT AND IT COST ME $2000 TO HAVE IT REPAIRED. AGAIN, NO ONE CAN ADVISE HOW THIS OCCURRED BUT NO ONE I HAVE SPOKEN TO CAN GIVE ME A REASON BUT NOTHING SHOULD BE DETERIORATING ON A LUXURY VEHICLE.

TL* THE CONTACT OWNS A 2009 MERCEDES BENZ ML350. AFTER REFUELING THE VEHICLE, FUEL FUMES EMITTED IN AND AROUND THE VEHICLE. THE VEHICLE ALSO STALLED AFTER THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS UNKNOWN.

INSTRUMENT CLUSTER HAS AN ORANGE LEAK INSIDE, DEALER SAID THAT THEY NEVER SAW SOMEHING LIKE IT BEFORE. NEED TO BE REPLACED, THE CHARGE IS ABOUT $2000. *TR

REAR SEAT BELTS ARE LOOSE, SEAT BELTS DON'T HOLD AND DON'T GO BACK. ON BOTH SIDES IN REAR. SEAT BELTS STAYS LOOSE. THIS IS A DEFECT. *TR

I HAD A PASSENGER IN THE REAR OF MY VEHICLE AND SHE TOLD ME THE SEAT BELTS DID NOT WORK. THE REAR PASSENGER BELT WOULD NOT RETRACT. WHEN I STOPPED THE VEHICLE WE CHECKED BOTH SIDES AND NEITHER REAR BELTS ARE WORKING. THEY ARE ALL OUT OF THE CONTAINMENT SYSTEM AND LOCKED. THEY WILL NOT RETRACT AND THEREFORE CANNOT BE USED. I CONTACTED MB USA TO FIND OUT IF THERE IS A RECALL FOR THE SEAT BELTS AFTER I WENT ONLINE AND FOUND OUT THAT THIS IS A VERY COMMON PROBLEM WITH THEIR VEHICLES. THEY TOLD ME THERE IS NO RECALL AND THEY REFERRED ME BACK TO THE DEALERSHIP. I AM ABOUT TO CALL THE DEALERSHIP, BUT I SUSPECT THAT WHAT I READ ONLINE IS TRUE. THEY ARE PASSING ON A DEFECTIVE SEAT BELT TO THE CONSUMER TO REPAIR JUST AS I READ ONLINE. I AM FILING THIS COMPLAINT IN THE HOPE THAT YOU WILL INVESTIGATE MB FOR THIS ISSUE. I HAVE BEEN A LONG-TIME CUSTOMER OF MB, BUT THIS MAY JUST CHANGE MY MIND. *TR

AUTO WAS IN FORWARD AN AT COMPLETE STOP AND DRIVER PLACED IN PARK BUT LEFT ENGINE RUNNING AND EXITED THE CAR. CAR WENT INTO REVERSE AND STARTED TO ACCELERATE. DRIVER WAS KNOCKED TO THE GROUND AND RUN OVER BY CAR. CAR WAS STOPPED WHEN IT RAN INTO BUILDING STRUCTURE. *TR

REAR SEATBELT WILL NOT RETRACT. MILEAGE IS PAST WARRANTY COVERAGE & FIX IS VERY PRICEY (APPROX $800). THIS IS A MAJOR SAFETY ISSUE ESPECIALLY WITH PASSENGERS, MOSTLY CHILDREN, IN THE BACK. I GOOGLED THIS & IT SEEMS I AM NOT THE ONLY ONE WHO HAS THIS ISSUE. IT IS WIDE SPREAD & A FAULT OF THE MANUFACTURER. MERCEDES SHOULD BE REQUIRED TO FIX THIS FREE OF CHARGE! PLEASE HELP. *TR

THE AUTOMATIC REAR HATCH CLOSED BUT DID NOT LOCK. DURING ACCELERATION THE REAR HATCH STARTED TO OPEN. ANY FURTHER ATTEMPTS TO LOCK THE HATCH WERE UNSUCCESSFUL AND THE REAR HATCH COULD NOT BE LOCKED. *TR

REAR SEAT BELTS ON BOTH SIDES DO NOT RETRACT. THEY HAVE NOT WORKED SINCE WE PURCHASED THE CAR. ALTHOUGH I HAVE FOUND NUMEROUS COMPLAINTS ONLINE OF THIS PROBLEM, WITH THIS MAKE AND MODEL, I HAVE NOT YET FOUND A RECALL. PLEASE CONSIDER AN INVESTIGATION ON THIS ISSUE. AS OUR CHILDREN ARE ALMOST ALWAYS THE ONES IN THE BACK SEAT, IT IS THEIR LIVES AT RISK FROM THIS FAULTY EQUIPMENT. *JS

THE REAR PASSENGER AND MIDDLE PASSENGER SEAT BELTS BOTH WENT SLACK. NOT DUE TO ANY MISUSE. CERTIFIED PREOWNED WARRANTY EXPIRED OCTOBER 31, 2013. MERCEDES COVERED COST OF PARTS, I PICKED UP COST OF LABOR. *JS

AS I WAS GETTING READY TO SHIFT THE GEAR LEVER TO DRIVE THE LEVER SHEARED OFF AND I WAS UNABLE TO HAVE CONTROL OF SHIFTING THE TRANSMISSION TO ANY OTHER POSITION SUCH AS (P/N/R). I STOP THE CAR AS A SAFETY CONCERN AND LOOKED AT THE BROKEN GEAR SHIFT LEVER AND IT APPEAR TO BE SHEARED OFF THE WEAKEST AREA OF THE LEVER OR WHERE THE SHIFTING LOAD TAKES PLACE. CAR STILL UNDER WARRANTY BUT DEALER REFUSED TO FIX IT UNDER WARRANTY WITH THE EXCUSE EXCESSIVE FORCE APPLIED TO SHIFT WHICH CAUSE THE LEVER TO BRAKE. I AM SURE THE IS A MATERIAL DEFECTS AND FATIGUE. I HAVE THE BAD PART ON HAND AND WHICH IF I CAN SEND IT FOR LAB TEST TO FIND THE CAUSE OF THE DAMAGE AND MAY BE THIS WILL ALERT FOR A RECALL. *TR

BOTH REAR SEAT BELTS WILL NOT RETRACT. THEY GET STUCK FULLY OPEN. *TR

BOTH REAR SEAT BELTS WILL NOT RETRACT. DEALER WANTS $1450 TO FIX THEM. *TR

REAR SEAT BELT WON'T RETRACT. THE REAR SEAT BELT BEHIND THE DRIVER WILL NOT RETRACT. *TR

REAR SEAT BELT WON'T RETRACT. MANY HAVE THIS PROBLEM ACCORDING TO ONLINE FORUMS. VERY COMMON ISSUE. MERCEDES BENZ WILL NOT COVER, VEHICLE OUT OF WARRANTY. THEY WANT OVER $700 TO FIX. *TR

REAR SEAT BELT WILL NOT RETRACT. THAT SEAT BELT RARELY GETS USED AND IS CLEAN AS A WHISTLE. IN READING ONLINE FORUMS, THIS APPEARS TO BE A COMMON PROBLEM WITH THIS MODEL. *TR

MY MERCEDES ML350 WAS PARKED ON A RESIDENTIAL STREET. FLAMES BEGAN SHOOTING OUT OF THE RIGHT REAR TAILLIGHT. BY THE TIME THAT WE SAW IT AND EXTINGUISHED IT THE ENTIRE BACK OF THE CAR WAS ON FIRE AND THE CAR TOTALED.(MATTER OF MINUTES) THE FIRE DEPARTMENT WAS CALLED. I HAVE PICTURES SHOWING THAT FIRE CAME FROM THE ELECTRICAL PANEL IN THE RIGHT REAR OF THE CAR. I HAD NO PREVIOUS INDICATION OTHER THAN A HALF AN HOUR EARLIER THE LEFT REAR TAILLIGHT WAS STUCK ON. ALSO TWICE IN THE PAST YEAR I CALLED THE DEALER TO SAY THAT I THOUGHT THAT THERE WAS SOME PROBLEM WITH THE CAR BECAUSE THE AIR CONDITIONER WOULD RANDOMLY STOP COOLING. WHEN I TOOK IT IN THEY COULD NEVER FIND THE PROBLEM - IT WAS INTERMITTENT. SINCE THE FIRE MERCEDES CUSTOMER SERVICE HAS BEEN TERRIBLE. I ASKED THEM TO REPLACE MY LOST BELONGINGS NOT COVERED BY INSURANCE (THIS WASN'T MUCH) AND IT APPEARS THAT ALL THEY WANTED TO DO WAS GET RID OF ME AND SWEEP THIS ISSUE UNDER THE RUG. CUSTOMER SERVICE MERCEDES OFFERED TO GIVE ME $4,000 OFF THE BEST DEAL THAT I COULD NEGOTIATE OFF A NEW MERCEDES AT MY LOCAL MERCEDES DEALERSHIP IF I WAS TOO BUY A NEW ONE - THEY SEVERAL TIMES GAVE EXTENDED ME THIS OFFER - WHEN I WENT TO THE DEALERSHIP AND GOT A PRICE, CUSTOMER SERVICE MERCEDES TOOK BACK THEIR OFFER. WHEN I ASKED TO SPEAK TO A SUPERVISOR THE ATTENDANT HUNG UP ON ME. THE DEALERSHIP WAS GOOD TO DEAL WITH - CUSTOMER SERVICE WAS TERRIBLE TERRIBLE! I'VE CALLED THREE TIMES SINCE AND THEY WILL NOT PUT A SUPERVISOR ON THE PHONE. THERE IS

THE BACK HATCH ON MY 2009 MERCEDES ML350 WOULD NOT OPEN USING THE ELECTRONIC KEY OR THE DRIVER BUTTON IN THE DOOR. THERE WAS A NOISE THAT SOUNDED LIKE IT WAS OPENING, BUT THE LATCH WOULD NOT RELEASE THE DOOR. ON MULTIPLE OCCASIONS MY BATTERY WOULD SUDDENLY BE DEAD. I ASSUMED I MUST HAVE LEFT A LIGHT ON. IT WAS NOT UNTIL I SAW A COMPLAINT WITH NHTSA OF THE EXACT SAME PROBLEM THAT I REALIZED THAT MY UNOPENED HATCH WAS DRAINING MY BATTERY. I HAVE SINCE HAD TO REPLACE MY BATTERY AT AN EXPENSE OF OVER $300. MERCEDES BATTERIES ARE EXTREMELY EXPENSIVE AND CAN ONLY BE PURCHASED AT THE MERCEDES DEALER. I CAN ONLY OPEN THE HATCH MANUALLY BY CRAWLING INSIDE THE VEHICLE AND TRIPPING A SWITCH AT THE BACK OF THE VEHICLE. I AM CHECKING ON HOW MUCH IT WILL COST TO HAVE THE LATCH AND ACTUATOR REPLACED. ESTIMATES APPEAR TO BE ABOUT $1,000 TO HAVE THESE PARTS REPLACED. AFTER RESEARCHING THIS ISSUE ON THE INTERNET THERE ARE MANY PEOPLE WHO ARE HAVING THE SAME PROBLEM. ON ONE SITE MERCEDES EVEN ADMITTED THAT THEY ARE AWARE THAT THERE IS A PROBLEM WITH LATCH ON THIS MODEL. *TR

IN OCTOBER 2012, I OPENED THE REAR HATCH OF MY 2009 MERCEDES BENZ ML350 AND IT WOULD NOT CLOSE. I CONTINUED TO PUSH THE BUTTON ON THE HATCH DOOR, ON THE DRIVER SIDE DOOR AND ON THE KEY IN AN ATTEMPT TO CLOSE THE HATCH DOOR. AFTER ABOUT 20 MINUTES, I WAS SUCCESSFULLY ABLE TO CLOSE IT. THREE WEEKS AGO, THE REAR HATCH MALFUNCTIONED AGAIN, HOWEVER, THIS TIME IT WOULD NOT OPEN. I TRIED THE BUTTON ON THE OUTSIDE OF THE HATCH, ON THE INSIDE ON THE DRIVER SIDE DOOR AND ON THE KEY IN AN ATTEMPT TO GET THE HATCH TO OPEN. I LEFT FOR A BUSINESS TRIP THE NEXT DAY, AND WHEN I RETURNED MY CAR WOULD NOT START. I HAD TO CALL ROAD SIDE ASSISTANCE TO GET A JUMP OF THE BATTERY. WHEN I TOOK THE CAR TO THE MERCEDES DEALER, THEY INFORMED ME THAT THE BATTERY WAS COMPLETELY DEAD. I TOLD THEM THAT I HAD A SUSPICION THAT THE DEAD BATTERY WAS CAUSED BY A MALFUNCTION OF THE ELECTRICAL SYSTEM INVOLVING THE REAR HATCH. THE SERVICE ADVISOR SAID THAT HE HAD NEVER HEARD OF THE REAR HATCH CAUSING A PROBLEM WITH THE BATTERY. WHILE DOING SOME RESEARCH ONLINE, I DISCOVERED THAT THERE ARE A NUMBER OF PEOPLE WHO HAVE HAD THE SAME PROBLEM WITH THE REAR HATCH EITHER FAILING TO OPEN OR FAILING TO CLOSE AND AS A RESULT THE BATTERY DRAINS. FURTHER EVIDENCE THAT THE PROBLEM CAUSES THE BATTERY TO DRAIN IS EVIDENCED BY THE FACT THAT THE BULB THAT ILLUMINATES THE LICENSE PLATE IN THE REAR HATCH DOOR WENT OUT AS WELL. APPARENTLY THE BULB CONTINUED TO STAY ON BECAUSE THE SENSOR IN THE DOOR WAS ACTIVATED, WHICH WOULD ONLY HAPP

PLEASE NOTE THAT ON THE ML350 WITH LED LIGHTS THERE SEEM TO BE A MAJOR ISSUE WITH LIGHT REPLACEMENTS. WHILE DRIVING MY CAR STATES THAT THE BRAKE LIGHT IS BROKEN. BROUGHT IT TO THE DEALER THEY STATE THAT THERE IS NO BULB REPLACEMENT. YOU HAVE TO REPLACE THE ENTIRE TAIL LAMP FOR 545.00 . I THINK THIS IS CRAZY JUST FOR A BLOWN BULB, MERCEDES DID NOT DESIGN THE LED TAIL LAMP BULB TO BE REPLACEABLE. I THINK THE MAKER IS AN ASS TO DESIGN THE TAIL LAMP THAT WAY. I THINK THIS UNFAIR PRACTICE AND HOPE SOMEONE INVESTIGATES. *TR

I HAVE A 2009 MERCEDES ML 350. ABOUT A WEEK AGO, MY BREAK FLUID LIGHT CAME ON. I TOOK IT INTO THE DEALERSHIP, AND THEY TOPPED THE FLUID OFF. A FEW DAYS PASSED, AND THE LIGHT WENT ON AGAIN. I TOOK IT INTO THE DEALERSHIP, AND IT WAS VERIFIED THAT "THE PRESSURE DROPS AFTER SEVERAL MINUTES. (THEY) FOUND THE LINE INTO THE ABR PUMP WAS LEAKING. R&R PUMP TO INSPECT LINES AND FOUND METAL LINE DEFORMED AT FLARE". *TR

FUEL TANK LEAK. GAS SMELL INSIDE OF VEHICLE WAS SO BAD THAT IT MADE ME SICK. MERCEDES DEALER FIXED IT UNDER WARRANTY: CHANGED THE SEALS ON THE FUEL TANK. *TR

TL* THE CONTACT OWNS A 2009 MERCEDES BENZ ML350. THE CONTACT STATED THAT THE VEHICLE HATCHBACK DOOR DID NOT COME EQUIPPED WITH A SENSOR THAT WOULD PREVENT THE DOOR FROM CLOSING IF A PERSON WAS IN THE DOOR PATH. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE VEHICLE WAS NOT DESIGNED WITH A SENSOR AND THAT WERE UNABLE TO ALTER THE DESIGN OF THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 21,000.