2016 Mercedes-Benz Metris complaints

There is couple knocking sound and noises from the engine and vehicle shaking intermittently and lack of power after engine knocking sound. smell gas leaking and dealer did Fuel hose performed inspection found lower fuel hose from tank to high pressure pump leaking causing fuel leaks. replace fuel hose and clamps.

The contact owns a 2016 Mercedes Benz Metris. The contact received a notification for NHTSA Campaign Number: 22V482000 (Tires). The dealer had been notified about the recall but had yet to grant the contact an appointment to service the recall. The contact also made multiple attempts to notify the manufacturer about the recall repair but had been disconnected from the call after being placed on hold. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure.

New heavy fuel odor in cab. I wonder how much fuel I am leaking. Where is the fuel that is being leaked out go? On a hot exaust system? Fuel line was replaced once by MB dealer. I think they used the same defective fuel line to replace the first one. One of the last times the van was in at the dealer they "didn't have time" to check the fuel line complaint. And there is no mention of my request in the service writers document that says I wanted it checked out.

2016 vehicle with approximately 72000 miles. While attempting to stop, vehicle had complete brake failure, brake pedal locked in place and unable to move. Safely pulled to side of road and shit engine off. Upon restarting the brakes went back to normal. This sequence happened 6times over the course of 3 days. Vehicle was taken to dealership. Dealer diagnosed as brake booster pump faulty. Currently Waiting on quote for repairs.

In 2019, the fuel line was recalled for my Mercedes Benz Metris. I had this fixed and it was ok for a while. In 2020, it started smelling like gas again. We moved out of state in 2020 and in 2021 I took it into my local dealership to have them look at it. They replaced the fuel line again. Since then, it has smelled like gas badly. It gives me headaches and I feel unsafe driving it. The dealership told me last time that this would not be covered under the initial recall from 2017 but they fixed it "goodwill." I do not understand how this could NOT be covered since the issue is still not rectified. I absolutely need to get this fixed correctly as the smell is very very bad and I worry that fuel may be leaking into compartments somewhere that could cause a fire. I am concerned for my safety every time I drive it for my business. Mercedes has been unhelpful, I contacted them in 2021 to tell the dealer to fix it, they never followed up with me, I have put two formal complaints in recently: 3/11 and today, 3/17, with no response from Mercedes.

Two failures of Wheel Speed Sensors. Right Front was first and just caused the computer to shut down anti lock breaking system. Most recent was Left Rear and caused transimission to go into “Limp”

FUEL FUMES INSIDE CAB WHEN IDLING OR VERY SLOW MOVING TRAFFICS

REAR DRIVER'S SIDE WHEEL CAME OFF WHILE VEHICLE WAS IN MOTION ON THE ROAD

BEEPING BELT SIGN ON FOR PASSAGE SIDE - WHEN BEEPING, SEAT BELT DOESN'T HOLD.(NOT CATCHING BELT JUST SLIPPING OUT)

ON 9/13/18 WHILE DRIVING US95 IN NEVADA , THE POWER STEERING ASSIST FAILED WHILE CROSSING CENTER LINE RUMBLE STRIPS TO PASS. THERE WAS A WARNING TONE AND AN ERROR MESSAGE APPEARED ON INSTRUMENT CLUSTER. THERE WAS NO POWER ASSIST. THIS WAS IN THE MIDDLE OF THE DESERT, SO I CONTINUED DRIVING. AFTER STOPPING FOR A BATHROOM BREAK, THE STEERING WORKED AGAIN WHEN I STARTED THE VAN. MINUTES LATER, IT FAILED AGAIN. I CONTINUED TO A GAS STATION. AFTER RESTARTING THE VAN, THE STEERING ASSIST WORKED AGAIN UNTIL I GOT HOME. I TOOK IT TO MERCEDES. THE ENTIRE STEERING RACK, ELECTRIC MOTOR, AND CONTROL MODULE WERE REPLACED. ON 9/19/2019 ON THE SAME STRETCH OF US95 IN NEVADA, WHILE CROSSING THE CENTER LINE RUMBLE STRIPS TO PASS, THE POWER ASSIST FAILED AGAIN. I PULLED OVER, REMOVED THE KEY, CLOSED THE DOORS. 5 MINUTES LATER, I RESTARTED AND THE STEERING WAS FINE. ON 8/9/2020 ON I80 APPROX 30 MILES WEST OF SALT LAKE CITY, IN A CONSTRUCTION ZONE, LANES WERE SHIFTED TO THE LEFT AND THEN RIGHT. WHILE MOVING LEFT ACROSS UNEVEN CONCRETE, THE POWER STEERING ASSIST FAILED AGAIN (WARNING TONE + ERROR MESSAGE). I PULLED OVER AT THE NEXT OFF RAMP, TURNED OFF THE VAN, REMOVED THE KEYS AND WAITED 5 MINUTES. AFTER RESTARTING, THE POWER STEERING ASSIST WORKED AGAIN. I DESCRIBED MY PROBLEM AT HTTPS://WWW.METRISFORUM.COM/THREADS/POWER-STEERING-MALFUNCTION-MESSAGE.9827/ (I AM USER TREE95). USER EXVANAGON DESCRIBES THE SAME ISSUE CROSSING AN EXPANSION JOINT. USER [email protected] DESCRIBES THE SAME THING

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ METRIS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAGS WARNING LIGHT ILLUMINATED. THE CONTACT WAS CONCERNED ABOUT THE SAFETY OF DRIVING THE VEHICLE WITH INOPERABLE AIR BAGS. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF ANAHEIM LOCATED AT 5395 E LA PALMA AVE ANAHEIM, CA 92807, HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,516.

BATTERY CAUGHT FIRE AND MELTED DOWN. VEHICLE WAS DRIVEN FOR ABOUT 2.5-3HRS ON 12/26 AND THEN PARKED FOR 2 HRS, WHEN I WENT TO START VEHICLE IT WAS TOTALLY DEAD, ALL ELECTRONICS BLACK AND CAR WOULD NOT TURN OVER, I THEN NOTICES A SMALL AMOUNT OF SMOKE COMING FROM PASSENGER SEAT WHERE BATTERY IS STORED. I EXITED THE VEHICLE THINKING IT WAS JUST A SMALL SHORT AND WOULD HAVE IT TOWED. I THEN NOTICED SMOKE BILLOWING OUT OF VEHICLE SO CALLED 911 AND FIRE DEPT CAME OUT, BATTERY WAS LITERALLY MELTING, THE FIREMEN WERE ABLE TO DISCCONECT BATTERY AND STOP THE MELTDOWN PREVENTING THE CAR FROM GOING UP IN FLAMES, I CAN ONLY IMAGINE WHAT WOULD HAVE HAPPENED WHILE DRIVING.

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ METRIS. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED, THE VEHICLE DROVE ROUGHLY, AND THE VEHICLE WAS DIFFICULT TO START. THE VEHICLE WAS TAKEN TO ORRIN B HAYES MERCEDES-BENZ MAZDA (543 W MICHIGAN AVE, KALAMAZOO, MI 49007) WHERE IT WAS DIAGNOSED THAT THE ENGINE TIMING CHAIN WAS DAMAGED AND RECOMMENDED THAT THE ENGINE BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT INDICATED THAT THE SAME FAILURE OCCURRED WITH TWO OTHER VEHICLES OF THE SAME TYPE IN THE COMPANY'S FLEET. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ METRIS. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED, THE VEHICLE DROVE ROUGHLY, AND THE VEHICLE WAS DIFFICULT TO START. THE VEHICLE WAS TAKEN TO GRAND BLANC MERCEDES-BENZ (9099 HOLLY ROAD, GRAND BLANC, MI) WHERE IT WAS DIAGNOSED THAT THE ENGINE TIMING CHAIN WAS DAMAGED. THE VEHICLE WAS REPAIRED. THE CONTACT INDICATED THAT THE FAILURE RECURRED 98,000 MILES LATER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT INDICATED THAT THE SAME FAILURE OCCURRED WITH TWO OTHER VEHICLES OF THE SAME TYPE IN THE COMPANY'S FLEET. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 32,000. *BF*JB

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ METRIS. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED, THE VEHICLE DROVE ROUGHLY, AND THE VEHICLE WAS DIFFICULT TO START. THE VEHICLE WAS TAKEN TO ORRIN B HAYES MERCEDES-BENZ MAZDA (543 WEST MICHIGAN AVE, KALAMAZOO, MI) WHERE IT WAS DIAGNOSED THAT THE ENGINE TIMING CHAIN WAS DAMAGED AND RECOMMENDED THAT THE ENGINE BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT INDICATED THAT THE SAME FAILURE OCCURRED WITH TWO OTHER VEHICLES OF THE SAME TYPE IN THE COMPANY'S FLEET. THE FAILURE MILEAGE WAS 171,000. *BF *JB

VAN STALLED WHILE BACKING INTO STREET. THREW CODE P0627. SECOND TIME THIS HAS HAPPENED. FIRST TIME DID NOT INCLUDE STALLING AND CODE CLEARED AFTER A COUPLE DAYS. REPORTING DUE TO STALLING WHILE MOVING IN ROAD.

I HAD THE 2016 FUEL LINE RECALL REPAIRED IN COCONUT FL BY THE MERCEDES DEALER - HOWEVER I CAN STILL SMELL GAS FUEL FUMES WHEN STANDING OUTSIDE THE STATIONARY DRIVERS DOOR. IT SMELLS JUST LIKE IT DID BEFORE THE RECALL REPAIR. PLEASE TELL ME WHAT TO DO TO REMEDY THIS IMPORTANT SAFETY ISSUE. THIS HAS CONTINUED FOR OVER A MONTH FOLLOWING THE RECALL REPAIR. IT IS NOW JUNE 2019 IT SCARES ME TO DRIVE IT. PLEASE CALL AND TELL ME WHAT TO DO. THE CAR IS CURRENTLY LOCATED IN GREEENVILLE, SC - MY SUMMER HOME AND IS CLOSEST TO THE DEALER I PURCHASED IT FROM IN CHARLOTTE NC. MY PHONE IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

LOSS OF POWER STEERING WHEN DRIVING OVER CATTLE GRATES ON TWO SEPARATE OCCASIONS. FIRST TIME LOSS OF POWER STEERING AT 55MPH ON A TWO LANE HIGHWAY AND SECOND TIME LOSS OF POWER STEERING AT 30MPH WHEN ENTERING A FREEWAY ON-RAMP. AN ERROR MESSAGE DISPLAYS ON THE SCREEN 'POWER STEERING MALFUNCTION SEE OWNERS MANUAL'. ON BOTH OCCASIONS WE PULLED OFF TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE, REMOVED THE KEY FROM THE IGNITION, AND WAITED A COUPLE OF MINUTES. AFTER WAITING A COUPLE MINUTES, WE INSERTED THE KEY AND STARTED THE ENGINE TO FIND THE POWER STEERING ERROR MESSAGE WAS GONE AND POWER STEERING WAS RESTORED TO A FULLY FUNCTIONAL STATE. THE FIRST AND SECOND LOSS OF POWER STEERING WERE SEPARATED BY A FEW DAYS AND AROUND 500 MILES.

THE PASSENGER SIDE MIRROR PROVIDES INADEQUATE VISIBILITY TO THE SIDE OF THE VEHICLE. THE MIRROR DOES NOT APPEAR TO HAVE ANY CONVEX OR IMAGE SIZE ALTERING PROPERTIES TO IMPROVE BLIND SPOT VISIBILITY AS MOST VEHICLES DO.

THE VEHICLE WEARS THE OUTER EDGES OF THE FRONT TIRES PREMATURELY POTENTIALLY CAUSING DANGEROUS HANDLING. THIS ISSUE HAS BEEN REPORTED BY MANY 2016 METRIS OWNERS.

STRONG GAS SMELL INSIDE VEHICLE AND GAS LEAKS OUT ON GROUND. RISK OF FIRE IT SEEMS TO HAPPEN MOST WHEN WARMING IT UP OR AFTER PARKING IT.

THERE IS A MILD TO STRONG ODOR OF RAW GASOLINE WHEN I START THE CAR IN THE MORNING. IT SEAMS STRONGER WHEN THE TEMPERATURE IS COLD . I HAVE DONE A CURSORY SEARCH AND HAVE FOUND THIS COMPLAINT FROM OTHER METRIS OWNERS AS WELL AS OTHER MB MODELS

RAW FUEL SMELL, LEAKING

STRONG GAS SMELL IN THE MORNINGS AFTER IT SITS OVERNIGHT IN MY GARAGE, ESPECIALLY ON COLD NIGHTS. IT GETS TRIGGERED WHEN WE OPEN A DOOR AND THE AIR STARTS CIRCULATING (BEFORE CAR IS TURNED ON). IT STARTED LAST WINTER AND IS HAPPENING STILL. I'M GETTING A LITTLE LIGHT-HEADED SOME MORNINGS, ESPECIALLY WHEN I CAN'T OPEN THE WINDOWS (LIKE WHEN IT'S RAINING)

THERE IS A FUEL LEAK IN THE ENGINE COMPARTMENT. MERCEDES REPLACED THE HIGH PRESSURE FUEL PUMP UNDER WARRANTY, BUT IT'S LEAKING SOMEWHERE ELSE AND IT'S NO LONGER UNDER WARRANTY. IT'S AN EMISSIONS ISSUE(RAW FUEL LEAK) AND A FIRE HAZARD. CHECKING THE INTERNET IT SEEMS THIS IS VERY COMMON PROBLEM W/O A COMMON CURE.

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ METRIS. THE CONTACT NOTICED A STRONG FUEL ODOR INSIDE AND OUTSIDE THE VEHICLE DURING COOLER WEATHER. AFTER THE CONTACT DROVE THE VEHICLE FOR AWHILE, THE ODOR WENT AWAY. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 30,000. *TT*JB

SEVERE OUTSIDE TIRE WEAR ON THE FRONT LEFT AND RIGHT AXLE.

THE VEHICLE HAS A STRONG SMELL OF GAS. I TOOK IT FOR THE SERVICE AT MERCEDES BENZ IN OXNARD AND THEY SAID THERE WAS FUEL LEAKING. I STILL HAVE NO UPDATE ON MY VEHICLE AFTER A WEEK OF LEAVING MY CAR AT THEIR SHOT. NO ONE HAS CALLED ME TO UPDATED WAS GOING ON TO MY CAR. I NEED MY CAR FIX. PLEASE HELP ME.

STRONG GAS SMELL WHEN DRIVING AND SITTING STILL. THIS IS A SAFETY ISSUE. THE SMELL STARTED WHEN THE WEATHER CHANGE TO 47-50 DEGREES. ITS A CONSTANT STRONG GASOLINE SMELL.

THE VEHICLE HAS A STRONG SMELL OF GAS. I TOOK IT FOR A SERVICE AT MERCEDES BENZ AND THEY SAID THERE WAS FUEL LEAKING. I STILL HAVE NO UPDATE ON MY VEHICLE AFTER A WEEK OF LEAVING MY CAR AT THEIR SHOP. NO ONE HAS CALLED ME TO FOLLOW UP ON MY CAR.

I'M ON MY 3RD WINDSHIELD IN 3 YEARS, NEVER HAD THIS ISSUE BEFORE AND I'VE BEEN DRIVING FOR 35 YEARS. EVERY WINDSHIELD ADDS $1,000.00 TO MY YEARLY UPKEEP.

THERE IS A STRONG GASOLINE ODOR UNDER HOOD AFTER VEHICLE IS OPERATED IN COLD WEATHER (UNDER ~45F). I CANNOT REPRODUCE THE PROBLEM IN MY CITY DUE TO WEATHER BEING TOO WARM.

VEHICLE NOT RUNNING, SAT OUTSIDE OVERNIGHT IN MY DRIVEWAY, TEMPERATURES IN THE 30SF, STRONG SMELL OF GASOLINE AROUND THE VEHICLE HAPPENED MORE THAN ONCE. THE DATE AND MILEAGE ARE APPROXIMATIONS. I CAN'T REMEMBER THE PRECISE DATES. IT WAS THIS PAST WINTER. IT WAS ONLY AFTER READING OF OTHERS WITH THE SAME PROBLEM THAT I DECIDED TO FILE A REPORT

I CAN SMELL A STRONG ODOR OF FUEL ALMOST EVERY MORNING AFTER BEING PARKED COMING FROM THE DRIVER SIDE HOOD REGION. MORE NOTICEABLE ON COOLER MORNINGS. VERY UNPLEASANT TO BE WORKING NEARBY WHILE PREPARING FOR WORK. SMELL IS ALSO NOTED IN CABIN PRIOR TO STARTING THE ENGINE. I HAVE BROUGHT VEHICLE TO THE DEALERSHIP ABOUT 5 TIMES FOR THIS PROBLEM LEAVING IT FOR A FEW DAYS AT TIME BUT THEY HAVE NOT BEEN ABLE TO DETECT OR SOLVE THIS CONSTANT AND HAZARDOUS HEALTH AND SAFETY ISSUE. I OTHERWISE LOVE THE VEHICLE BUT THIS IS SOMETHING THAT SHOULD BE IDENTIFIED AND SOLVED. THIS HAS BEEN A PROBLEM FOR OVER 1 YEAR .

****NOTE - NEED MORE INFORMATION, CONTACTED CONSUMER 5/21/2018. **** HAS ANYONE HAD THAT GAS SMELL FROM THE METRIS FRONT DRIVER EXTERIOR? I'VE HAD IT HAPPEN AT LEAST 1-2 TIMES A MONTH THE LAST FIVE MONTHS. USUALLY IF IT SITS OVER NIGHT OR IT'S BEEN COLD. I HEARD IT WAS A RUBBER VALVE COMPONENT ON A FUEL SYSTEM. CALLED THE DEALER THEY SAID THEY CAN'T DO ANYTHING UNLESS THEY ACTUALLY OBSERVED IT. WORRIES ME THOUGH BECAUSE IT'S A FIRE AND HEALTH HAZARD WHEN THE METRIS SITS IN AN ENCLOSED SPACE GARAGE OVER NIGHT. THE GAS VAPORS ARE VERY DANGEROUS FOR BREATHING AND IGNITION.

I PURCHASED THIS VEHICLE FOR MY WIFE AS WE HAVE FIVE SMALL CHILDREN. A YEAR AFTER PURCHASE, A STRONG AND HORRENDOUS GAS SMELL INSIDE THE CABIN AND OUTSIDE THE VEHICLE BEGAN EACH TIME UPON START UP IN THE COLD WEATHER. THE GAS SMELL/FUMES LAST BEYOND 10 MINUTES INSIDE MAKING IT UNSAFE TO TRANSPORT OUR MINOR CHILDREN. UPON RESEARCH, I HAVE FOUND MULTIPLE WEBSITES AND FORUMS DISCUSSING THE FREQUENCY OF THIS SPECIFIC ISSUE WITH THE MAKE, MODEL AND YEAR OUR METRIS. I AM EXTREMELY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE.

ENGINE ON AND VEHICLE PARKED FOR 10 MINUTES WITH PARKING BRAKE APPLIED. LEAVING FROM A PARKED POSITION WITH ENGINE RUNNING, PARKING BRAKE RELEASED, I SHIFTED FROM PARK INTO DRIVE BUT THE VEHICLE SHOWED I WAS STILL IN PARK. COULD HEAR TRANSMISSION SHIFTING FROM P TO D AND TO R BUT NO INFORMATION FEEDBACK. EVENTUALLY I FOUND THAT I COULD ENGAGE IN REVERSE, NEUTRAL, PARK, AND DRIVE BUT ONLY PARK WAS SHOWING ON DISPLAY. I TRIED RESTARTING THE VAN BUT IT DIDN'T CHANGE. RECEIVED ERRORS FOR TURNING CAR OFF WHILE IN DRIVE EVEN THOUGH I WAS IN PARK. I ENDED UP DRIVING WITH THE CAR IN "PARK" FOR ABOUT 100 MILES TO MY DESTINATION. DURING THE DRIVE, THERE WERE LOTS OF ERRORS MAINLY THE SPEEDOMETER WOULD NOT WORK ( HAD POWER BUT ONLY SAID 0 MPH). THE TACHOMETER REMAINED AT ~800RPM REGARDLESS OF ACTUAL RPM. THE GAS GAUGE WOULDN'T WORK. NUMEROUS ERRORS OCCURRED WITH THE ACTIVE BRAKING SYSTEM (ALARM ONLY). THE SRS DEFECTIVE INDICATOR REMAINED ON THE ENTIRE DRIVE. WHEN I REACHED MY DESTINATION (GAS STATION), SHIFTED TO PARK. I TURNED THE CAR OFF AGAIN AND COMPLETELY DISCONNECTED EVERYTHING ELECTRICAL AND LET THE VAN SIT FOR ~5 MINUTES. THE ERRORS CLEARED WHEN I RESTARTED AND THE SPEEDOMETER/TACHOMETER/GAS/SRS ALL WORKED BUT I HAD A NEW CHECK ENGINE LIGHT ACTIVATED. THE ONLY MESSAGE WAS STILL RELATED TO SRS BUT THE CEL STAYED ON EVEN AFTER ACKNOWLEDGING THE SERVICE MESSAGE. AFTER ABOUT ~200 MILES AND 3-4 RESTARTS THE CEL CLEARED AND EVERYTHING WORKED PROPERLY FOR THE REMAINDER OF OUR TRIP (ABO

THERE IS A STRONG GAS SMELL INSIDE AND OUTSIDE THE VAN WHEN FIRST STARTED IN THE MORNINGS. THE SMELL IS TO THE POINT THAT YOU HAVE TO DRIVE THE FIRST FEW MILES WITH THE WINDOWS DOWN. I TOOK THE VAN TO HENDRICK MOTORS IN CHARLOTTE, NC WHERE IT WAS PURCHASED NEW TO HAVE IT CHECKED AT 40,250 MILES. THEY OFFERED TO FIX THE PROBLEM FOR $603 AND I FEEL THIS IS A DESIGN FLAW THAT SHOULD BE FIXED AT NO CHARGE. THE ESTIMATE THEY GAVE ME STATES, "REPLACE LONG RUBBER FUEL FEED LINE AND CLAMPS TO HIGH PRESSURE FUEL PUMP (RUBBER FUEL FEED LINE TO HIGH PRESSURE FUEL PUMP POROUS CAUSING CONCERN)

WHEN I NOTICED MY RIGHT REAR TIRE WAS BALLED AMOUNT TO THE STEAL BELTS, I KNEW THERE WAS A PROBLEM. THE CAR ONLY HAD 20K ON IT. I WENT TO PUT THE SPARE ON. WHEN REMOVING THE TIRE, UP ON FACTORY JACK, AND BOLTS REMOVED. I NOTICED THAT AS MUCH AS I JACKED THE CAR UP THE TIRE WOULD NOT COME ALL THE WAY OFF THE GROUND. WHEN I FINALLY GOT THE TIRE FREE, THE BRAKE ROTOR SHOT DOWN ON THE BOTTOM OF THE RIM, SHOT THE CAR UP IN THE AIR, AND JACK KNOCKED OVER. IT WAS LIKE THE SPRING CAME COMPLETE UNCOMPRESSED AND SHOT THE CAR UP. WHEN IT CAME DOWN, MY HAND WAS WEDGE BETWEEN THE TIRE AND CAR. I WAS ABLE TO GET IT OUT QUICKLY, BUT I COULD NOT GET THE CAR JACK UP ALL THE WAY TO GET THE TIRE OFF. I HAVE TO GET A ROAD SIDE SERVICE TO COME WITH A LONGER JACK TO PUT UNDER THE SUSPENSION, JACK IT UP TO COMPRESS THE SUSPENSION. THEN I GOT THE TIRE OFF. THIS ALL HAPPENED IN MY GARAGE WITH A LEVEL CONCRETE FLOOR. I READ THE MANUAL SEVERAL TIME TO MAKE SURE I DID THE TIRE CHANGE CORRECTLY, AND I DID. THE VAN ONLY HAD 20K MILES. I'M STILL CONFUSED HOW THE TIRE END UP LIKE IT DID. I TOOK IT TO MY NEAREST MERCEDES DEALERSHIP. THEY TOLD ME NOTHING WAS BROKEN ON THE REAR SUSPENSION. THEY COULDN'T EXPLAIN THE ISSUE I HAD CHANGING THE TIRE, BUT THEY HAD SEEN THE TIRE WEAR ISSUE SEVERAL TIMES ON THESE VANS. THEY SAID THE ALIGNMENT WAS WAY OUT. I USE THIS VEHICLE FOR MY VIDEO PRODUCTION BUSINESS. AFTER THIS ACCIDENT, I HAD THE CAR WEIGHTED ON A CAT SCALE, LOADED AND UNLOADED. I HAUL AROUND 1300 POUNDS OF GE

DRIVER SEATBELT FAILS TO RETRACT AND PASSENGER WILL NOT RETRACT

ENGINE TEMP DROPS 4 MARKS FROM REGULAR OPERATING TEMP. COME INTO TOWN TEMP DROPS AND HEATER BLOWS COLD AIR. TOOK TO DEALERSHIP THEY SAY EVERYTHING IS FINE. IT ALL CHECKS OUT. SENT VIDEOS TO THEM OF WHAT IT IS DOING. TOLD TO PUT A DIVIDER IN BUT WON'T HELP IF IT COOLS DRASTICALLY AND BLOWS COLD AIR. OVER A YEAR THIS HAS BEEN GOING ON. EVERY TIME THE WEATHER TURNS COLD. IT'S A SAFETY HAZARD. A PERSON COULD FREEZE TO DEATH. VEHICLE IN MOTION. CITY STREET.

FUEL SMELL AROUND FRONT ENGINE AND UNDER VEHICLE WHEN STOPPED AFTER DRIVING VEHICLE, ESPECIALLY IN COOL WEATHER. CAN PERSIST FOR SEVERAL HOURS AFTER VEHICLE IS STOPPED AND TURNED OFF. FIRE SAFETY HAZARD.

THE FIELD OF VIEW IN THE SIDE MIRRORS, ESPECIALLY THE PASSENGER SIDE, IS INADEQUATE AND DANGEROUS. THE MIRRORS NEED TO BE LARGER WITH A WIDER ANGLE OF VIEW. THERE IS A HUGE BLIND SPOT ON THE PASSENGER SIDE OF THE METRIS. I'VE READ ABOUT OWNERS SOURCING WIDER ANGLE CONVEX MIRRORS FROM EUROPEAN VERSIONS OF THE METRIS AND REPLACING THE MIRRORS ON 2016 METRIS VANS.

SMELL OF GAS ON THE INTERIOR OF CAR. SEEMS TO HAPPEN WHEN TEMPERATURE IS COLD OUTSIDE. IT HAS HAPPENED MORE THAN ONCE.

FUEL SMELL FROM THE ENGINE AREA AND NEAR AND AROUND THE DRIVER'S SIDE, OUTSIDE THE VEHICLE, WHEN THE VEHICLE IS STOPPED AND TURNED OFF AFTER DRIVING IN COLDER/COOLER TEMPERATURES. THE SMELL LINGERS AFTER THE ENGINE IS OFF.

SMELL OF GASOLINE LEAK SEVERAL TIMES NOW IN THE MORNING BEFORE STARTING UP THE VEHICLE AFTER BEING PARKED OVERNIGHT. VERY CONCERNED ABOUT A FIRE. NO ONE SEEMS TO KNOW WHAT IS GOING ON BECAUSE IT DOES NOT HAPPEN ALL THE TIME.

IF A VEHICLE IS IN THE DRIVER'S BLIND SPOT, BUT THE BSM SYSTEM DOES NOT WARN THE DRIVER, THERE WOULD BE AN INCREASED RISK OF A CRASH.

MAJOR FUEL LEAK FROM FUEL HOSE FEEDING THE HIGH PRESSURE FUEL PUMP. WE HAD IT TOWED TO A MERCEDES DEALERSHIP TO HAVE IT REPAIRED. THEY REPORTED THAT THE C-CLASS MODEL SEDANS ARE EXPERIENCING THE SAME ISSUE. THE MB METRIS HAS A C-CLASS ENGINE AND THE SAME COMPONENTS.THE DEALERSHIP IS JUST REPLACING THE HOSE FOR THE FIX BUT REALLY HAS NO EXPLANATION OF WHY IT IS HAPPENING. THE PART IS ON BACKORDER FROM GERMANY DUE TO SO MANY EXPERIENCING THIS ISSUE. I NOW AM FINDING OUT THAT THIS HAS BEEN A KNOWN ISSUE BUT IS BEING KEPT QUIET. I HAVE ALSO SEEN MANY COMPLAINTS ON THE MB METRIS FORUMS ABOUT THE SAME FUEL LEAK ISSUE.WE NOTICED THE PROBLEM WHEN WE STARTED OUR CAR TO LET IT WARM UP IN THE MORNING. THE VEHICLE WAS STATIONARY AND THE TRANSMISSION WAS IN THE PARKED POSITION. I CAME BACK OUTSIDE AND NOTICED A STRONG FUEL SMELL. I LOOKED UNDER THE CAR AND NOTICED THE FUEL LEAK. THE OUTSIDE TEMPERATURE WAS 26 DEGREES F AT THE TIME.

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ METRIS. WHETHER STATIONARY OR DRIVING VARIOUS SPEEDS, THE PASSENGER SIDE MIRROR WAS TOO WIDE AND OBSTRUCTED THE CONTACT'S VIEW OF ONCOMING TRAFFIC. MERCEDES-BENZ OF FORT MYERS IN FORT MYERS, FLORIDA REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE VIA A VOICEMAIL FROM THE CONTACT. THE FAILURE MILEAGE WAS 30,000.

CAR HAS REPEATEDLY, BUT NOT ALWAYS, HAD A STRONG FUEL SMELL IN CABIN WHEN STARTING WITH ENGINE COLD IN SUB 45F WEATHER. FUEL SMELL IS STRONG ENOUGH THAT WINDOWS NEED TO BE OPENED FOR SMELL TO CLEAR. ISSUE IS NOT PRESENT WHEN STARTING THE VEHICLE WARM OR AFTER VEHICLE WARMS UP. VEHICLE WAS REPAIRED FOR SAME ISSUE IN MAY 2017 (INVOICE ATTACHED).