2020 Mercedes-Benz GLE

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the vehicle speed control. No safety recall has been issued.

What fails
ComponentReportsCrashesFiresInjuries
Vehicle Speed Control1
000

What owners reported

Newest filings
Vehicle Speed Control
Filed Jan 30, 20202,025 milesMN

THE PROBLEM HAPPENED ON A BUSINESS TRIP TO AND FROM KANSAS CITY MO. AND MINNEAPOLIS MN. THE CRUISE CONTROL HAS A FEATURE THAT CAN READ ROAD SPEED LIMIT SIGNS AND CHANGE THE SET SPEED TO MATCH THE INDICATED SPEED. THIS FEATURE CAN BE TURNED ON OR OFF BY USING THE INFOTAINMENT SYSTEM. ON THIS TRIP TO KANSAS I HAD THIS SIGN RECOGNITION FEATURE TURNED OFF. THE PROBLEM IS THAT ON AT LEAST 12 OCCASIONS DURING THIS 900 MILE TRIP THE CRUISE CONTROL WOULD ARBITRARILY CHANGE THE SET SPEED FROM 70 MPH TO 45 MPH APPLYING THE BRAKES TO REDUCE TO THE 45 MPH SPEED. THE MERCEDES DEALER WHO I PURCHASED THE CAR FROM SAYS THAT THEY CANNOT FIND ANY MALFUCTION. I WAS NEARLY REAR ENDED BY A LARGE TRUCK THAT I HAD JUST PASSED AND RETURNED TO THE RIGHT LANE. I CAN'T BELIEVE THAT THIS SYSTEM IS WORKING AS DESIGNED. I GUESS THIS SYSTEM HAS KILL SO MERCEDES OWNERS BEFORE ANY THING IS DONE.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2016
YearComplaintsRecallsFiresDeathsAssessment
2020 — this page1000Routine
20191000Routine
20181000Routine
20171000Routine
20164000Routine

Compare every GLE year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.