Car Problem DataNHTSA records

2018 Mercedes-Benz GLC 350

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the fuel/propulsion system. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Fuel/Propulsion System1
000
Engine1
000

1 safety recall

Part 573 reports
Communication › Auto Crash Notification21V058000
Filed Feb 5, 20211,292,258 vehiclesMercedes-Benz Usa, Llc

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy. MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

What owners reported

Newest filings
Engine
Filed Mar 31, 2024GA

P052E Error in the control panel appears a light engine

Fuel/Propulsion System
Filed Dec 28, 2023AZ

There is a problem with the fuel pressure sensor or wiring to the fuel pump control unit. This causes the fuel bay door to malfunction, meaning sometimes it won't open and sometimes it opens on its own. Today, my local Mercedes dealer (Mercedes of Seattle) quoted $5081.00 to repair this. See attached electronic quote that I rejected and then it disappeared but I saved a screenshot of it. The car has less than 20,000 miles on it. This issue first appeared about a year ago, indicated by a solid yellow warning light (vehicle icon) on the dashboard.

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2019
YearComplaintsRecallsFiresDeathsAssessment
20201210Routine
20195300Routine
2018 — this page2100Routine

Compare every GLC 350 year →

Other Mercedes-Benz models

All Mercedes-Benz models →
C300 3,958E350 2,210E320 1,164ML350 951GLK350 904ML320 742C250 725C230 657GLC 300 650E500 460

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Feb 5, 2021. Source: NHTSA Office of Defects Investigation.