2012 Mercedes Benz GL500

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the service brakes, hydraulic. No safety recall has been issued.

What fails
ComponentReportsCrashesFiresInjuries
Service Brakes, Hydraulic1
000

What owners reported

Newest filings
Service Brakes, Hydraulic
Filed Jul 10, 2013AL

HELLO, I WOULD LIKE TO NOTIFY A DEFECT ON A VEHICLE MERCEDES GL 500 MODEL SERIES X166 MADE IN 2012 IN U.S. PLANT BY MERCEDES COMPANY IN SEATTLE. WHILE DRIVING THERE WAS A FAULT IN THE BRAKING SYSTEM WITHOUT ANY WARNING LIGHTS. DURING THE BRAKING THE BRAKE WAS PUSHED TO THE FLOOR, BUT THE VEHICLE WAS NOT STOPPING. IN THE CASE IF THE VEHICLE WAS DRIVEN BY AN INEXPERIENCED DRIVER, IT IS MORE THAN CERTAIN THERE WOULD HAVE BEEN AN ACCIDENT. THE VEHICLE IS CURRENTLY LOCATED AT AN AUTHORIZED MERCEDES SERVICE IN TRENCIN (SLOVAKIA) AND HEADQUARTERS COMPANY DOES NOT APPEAR INTERESTED IN RESOLVING THIS SERIOUS SECURITY DEFECT. THEREFORE, THE VEHICLE WAS MANUFACTURED IN AMERICA AND MOSTLY IS SOLD IN THE U.S. MARKET; I GIVE THIS FACT TO YOUR ATTENTION WITH THE RECOMMENDATION TO INVESTIGATE THE TECHNICAL CONDITION OF THESE VEHICLES.

1 of 1 complaints, reproduced as filed.

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.