2024 Mercedes-Benz Esprinter

Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz eSprinter vehicles. The welds on the helical gear within the rear axle drivetrain may fail, causing a loss of drive power.

Risk. A loss of drive power increases the risk of a crash. In addition, drivetrain failure can result in a vehicle rollaway if the parking brake is not applied, increasing the risk of a crash or injury.

Remedy. Dealers will replace the rear axle electric drivetrain, free of charge. Owner notification letters were mailed May 5, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is V3ESCHWEI.

Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz eSprinter vehicles. Due to a software error in the electronic stability program (ESP), the force required to stop the vehicle may increase, possibly requiring an extended distance to stop.

Risk. Extended stopping distance can increase the risk of a crash.

Remedy. Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3EBOOSTF.

The Rear Axle Drivetrain Assembly failed. Specifically, a critical structural fastener (bolt) associated with NHTSA Recall #25V090 (MBUSA #2025020010) completely detached from the rear axle. The vehicle is currently in my possession and the failed component/repair is photographed. The detachment of this structural bolt caused a complete loss of propulsion while the vehicle was in a commercial driveway. Had this occurred minutes earlier during my 500-mile round trip on the I-95 highway, it would have resulted in a catastrophic drivetrain separation or axle lock-up at highway speeds (65+ mph). This posed a fatal risk to myself, my passengers, and other motorists. The failure was confirmed and documented by an independent service center (Crown Auto, [XXX] ) and subsequently confirmed by an authorized Mercedes-Benz dealer (Mercedes-Benz of White Plains). White Plains issued a strict "Do Not Drive" order and dispatched emergency roadside assistance to transport the vehicle. The vehicle has been inspected by Mercedes-Benz of White Plains (authorized manufacturer representative) and Crown Auto. I have photographic evidence of the failed component prior to the re-repair. Mercedes-Benz of El Cajon (the originating dealer) has also been provided with photographic evidence but has refused to acknowledge the failure. No warning lamps or messages appeared prior to the failure. The first symptom was a complete loss of propulsion and a "spinning" sensation from the rear axle upon arriving i

The contact owns a 2024 Mercedes-Benz E Sprinter. The contact stated that while driving at 10 MPH, there was an abnormally loud sound coming from the passenger’s side of the vehicle. Several unknown warning lights were illuminated. The contact pulled over to the right side of the road and turned off the vehicle for an hour. The vehicle was then restarted and worked as intended; however, after the vehicle was parked in a public parking lot, several undisclosed electrical failures occurred. A dealer was contacted. The vehicle was towed to the dealer, and it was determined that the A-frame needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 22,000.