AFTER FILLING THE GAS TANK, I PARKED THE CAR IN MY ATTACHED GARAGE THE NEXT DAY THE GAS FUMES WERE SO STRONG INSIDE MY BASEMENT THAT I CALLED MY PLUMBER, THINKING I HAD A GAS LEAK FROM THE FURNACE. THEN I WENT INTO MY GARAGE, AND THE GAS SMELL WAS OVERWHELMING. WHEN I TOOK THE VEHICLE TO MERCEDES BENZ, THEY DID A DIAGNOSTIC AND DETERMINED THE FUEL SENSOR WAS BAD, ALONG WITH CRACKED INNER TANK MODULE. I HAD TO REPLACE ALL THE ASSOCIATED PARTS (CABLE HARNESS, AUXILIARY PUMP, BRACKET, SEAL RING, ETC. PARTS: $710.13 AND LABOR: $496.80 = 1206.93. THIS ISSUE SHOULD BE REVIEWED AS A MANUFACTURER DEFECT. I'VE HAD MANY AUTOMOBILES, AND NEVER DID I HAVE THIS HEADACHE. AND I CERTAINLY WOULD NOT EXPECT THIS FROM THIS CAR. MERCEDES BENZ NEEDS TO OWN UP TO THESE DEFAULTS!!! ADDITIONALLY, MY BATTERY DIED AT THE SAME TIME - ANOTHER PARTS: $284.05, LABOR: $207.00. *TR
2004 Mercedes Benz E500 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
2004 MERCEDES BENZ E500 SMELLS OF GASOLINE BOTH INSIDE AND AROUND THE VEHICLE AFTER REFUELING TO THE FULL TANK LEVEL. IT HAS BECOME NECESSARY TO LEAVE THE GARAGE DOOR OPEN AFTER FUELING IN ORDER TO VENTILATE THE GARAGE AND KEEP FUMES OUT OF THE HOUSE. THE ODOR GRADUALLY DECREASES WHEN THE VEHICLE IS DRIVEN 40-50 MILES AND THE FUEL LEVEL IN THE TANK DROPS. *TR
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE "YOU HAVE REDUCED CAPACITY" WARNING SENSOR ILLUMINATED. THE CONTACT ATTEMPTED TO MERGE TO THE EMERGENCY LANE, WHEN THE BRAKE PEDAL WAS DEPRESSED AND SANK TO THE FLOOR FAILING TO STOP THE VEHICLE. THE VEHICLE WAS TURN OFF AND RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE SENSOTRONIC BRAKE CONTROL (SBC) UNIT WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,839.
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. THE CONTACT STATED THAT THE BRAKE SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE BRAKE PADS AND ROTORS BUT FAILED TO INDICATE IF THERE WERE ANY REQUIRED REPAIRS IN ORDER TO REMEDY THE FAILURE. THE BRAKE SENSOR ILLUMINATED AFTER THE REPAIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INDICATED THAT THE BRAKES MAY LOCK AT ANY TIME, THE VEHICLE WAS NOT SAFE TO DRIVE AND THE SBC PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED ABNORMALLY TO THE FLOORBOARD. AS A RESULT, THE VEHICLE FAILED TO REDUCE IN SPEED AND THE VEHICLE WAS SHIFTED INTO NEUTRAL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
ABOUT 10 MINUTES AFTER LEAVING MY HOUSE TO WORK THE RED SIGN CAME ON ( BRAKE MALFUNCTION STOP VEHICLES ) I STOPPED THE CAR AND AFTER 5 MINUTE STARTED IT AND IT WAS OK HALF WAY TO WORK RED SIGN CAME ON (BAKES LONGER STOPPING DIST START ENGINE ) AND ITS WAS DOING THAT ALL DAY THE NEXT DAY THE WHEN I STARTED THE CAR RED SIGN CAME ON (BRAKE MALFUNCTION STOP VEHICLE ) AND NEXT SIGN WAS (ESP MALFUNCTION VISIT WORK SHOP )CALLED MERCEDES DEALER AND TOWED THE CAR I WAS TOLD THE CAR NEEDS( BRAKE PRESSURE PUMP MODULATOR AND AUX BATTERY ) I LOOKED UP ONLINE THERE WAS EXTENDED WARRANTY FOR MODULATOR AND THEY IT WAS EXPIRE A MONTH AGO THE ONLY THING THEY CAN DO 10%DISCOUNT I THINK IT IS NOT FAIR SINCE THE WAS SERVICED AT THE SAME DEALER FOR LAST TEN YEARS IT SHOULD HAVE BEEN FREE AND ITS BRAKE MALFUNCTION AND THE CAR SHIFTS TO SAFETY MOOD IS UN SAFE. *TR
CAR MAKES AN UNUSUAL, LOUD, HUMMING NOISE FROM THE REAR OF THE CAR, UPON STARTING AND CONSTANTLY, NO MATTER THE SPEED. ON OCCASION, THERE IS NO NOISE, BUT MORE OFTEN THAN NOT, THE HUMMING IS PRESENT. THE NOISE EMANATES FROM THE REAR OF THE CAR, AND CAN BE HEARD ON THE INTERIOR AND FROM THE OUTSIDE. HAVE BROUGHT THE CAR INTO DEALERSHIP 3X FOR THE ISSUE, AND THEY CLAIM THEY CANNOT DUPLICATE THE PROBLEM, AND CLAIM THERE IS NOTHING WRONG. IT HAS BEEN HAPPENING FOR THE LAST 10K MILES. HAVE ALSO EXPERIENCED THE GAS SMELL ISSUE SINCE 35K MILES, AND LOST THE BRAKES RANDOMLY; BOTH ISSUES DESCRIBED BY OTHERS. *TR
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. THE CONTACT SMELLED FUEL INSIDE AND OUTSIDE THE VEHICLE WHILE REFUELING THE TANK. THE ODOR WAS PRESENT ON NUMEROUS OCCASIONS. THE DEALER RECOMMENDED THAT THE FUEL GASKET AND FUEL PUMP BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
I HAVE A FUEL LEAK ON THE LEFT SIDE OF MY FUEL TANK. THE FUMES ARE SO STRONG THAT I CANNOT OPERATE THE VEHICLE DUE THE AMOUNT OF FUEL THAT SETTLES ON TOP OF THE PUMP/ REGULATOR ACCESS OUTLET. THE STREAM IS EMITTING FROM THE AREA OF LEAKAGE SO QUICKLY THAT IT TAKES ABOUT A MINUTE TO PUDDLE AND DRIP TO THE GROUND. THE DANGER OF A METAL OBJECT BEING PICKED UP BY A TIRE AND CAUGHT UP ON A PIECE OF METAL UNDER MY VEHICLE, AT THAT LOCATION, WOULD CREATE A SPARK THAT WOULD SURELY CAUSE A BLAZING FIRE TO ERUPT. ALSO, THERE IS THE DANGER OF A PASSERBY TOSSING A CIGARETTE OUT OF HIS/ HER WINDOW, BEING CAUGHT UP BY THE WIND AND SUCKED UNDERNEATH MY CAR, CAUSING A FIRE. *TR
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE CRANK SHAFT SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 49,000. THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 10/21/14
WHILE MY WIFE WAS DRIVING THE VEHICLE AT APPROXIMATELY 45 MPH THE DASH WARNING SYSTEM TURNED BRIGHT RED WITH THE FOLLOWING MESSAGE, BRAKE MALFUNCTION, STOP THE VEHICLE. SHE TRIED TO APPLY THE BRAKES BUT THE BRAKE SYSTEM HAD COMPLETELY FAILED, SHE HAD NO BRAKES. SHE LET OFF THE ACCELERATOR TO HELP SLOW THE VEHICLE AS SHE SLOWED DOWN SHE PULLED ONTO THE SHOULDER OF THE ROAD AND THE SLOWLY APPLIED THE EMERGENCY BRAKE TO BRING THE VEHICLE TO A STOP AND SHIFTED IT INTO PARK. SHE THEN SHUT THE VEHICLE OFF AND CYCLED THE IGNITION KEY. THERE WAS NO LONGER THE RED WARNING LIGHT OR MESSAGE DISPLAYED AND WHEN TESTING THE BRAKES EVERYTHING WAS FUNCTIONING NORMAL AGAIN. SHE THEN SLOWLY DROVE THE VEHICLE HOME. I THEN RESEARCHED THE SYMPTOMS ONLINE AND FOUND MANY COMPLAINTS FOR THIS EXACT COMPLAINT. I FOUND WHERE THE SBC (SENSOTRONIC BRAKE CONTROL) UNIT HAD A SAFETY RECALL (2005070007) ALONG WITH AN EXTENDED WARRANTY OF 10 YEARS WITH UNLIMITED MILEAGE. I THEN CONTACTED MBUSA CUSTOMER SERVICE AND WAS ADVISED TO TAKE THE VEHICLE TO MY LOCAL MB DEALER. THE VEHICLE WAS TAKEN TO THE MB DEALER ON 7/14/14 TO BE CHECKED. THE DEALER SERVICE ADVISER ADVISE THAT THE SBC UNIT WAS DEFECTIVE AND NEEDED TO BE REPLACED. I WAS GIVEN AN ESTIMATE OF 1851.00 TO COMPLETE THE REPAIRS DUE TO THE FACT THAT MY VEHICLE HAD PASSED THE 10 YEAR WARRANTY EXTENSION. MY VEHICLES IN SERVICE DATE IS 4/20/04, SO IT IS NOW PAST THE 10 YEAR WARRANTY BY 2 1/2 MONTHS. I THEN CONTACTED MBUSA FOR POST WARRANTY REVIEW ON 7/15/14. I
YOU CAN NOT PUT GAS INTO THE VEHICLE IT IS LIKE THERE IS NO VENT HOLES OR SOMETHING BECAUSE IT TOOK ME 1HOUR AND 20 MINUTES TO PUT GAS IN THE CAR BECAUSE THE PUMP KEPT CUTTING OFF LIKE THERE WAS AIR IN THE TANK. MAYBE ITS A FLAP OR FILTER PROBLEM, WHATEVER IT IS IT IS SO FRUSTRATING TRYING TO PUT GAS IN THIS CAR. *TR
THERE HAS BEEN A STRONG GASOLINE SMELL FOLLOWING A TANK FILL THAT FILLS THE GARAGE WITH GASOLINE FUMES. THIS PROBLEM HAS BEEN OCCURRING FOR AT LEAST THE LAST 5 YEARS. I ENTERED 1/1/2009 ON THE FORM DATA AS AN APPROXIMATE BEGIN DATE. THE FUEL SMELL CAN BE DETECTED IN THE VEHICLE AT TIMES, BUT IS EXTREMELY STRONG IMMEDIATELY AFTER FILL-UP. AN INTERNET SEARCH HAS REVEALED THAT THIS IS A COMMON PROBLEM ON ALL MERCEDES E CLASS MODELS FROM 2003-2009. I HAVE ASKED CONTINUALLY ABOUT THIS PROBLEM AT THE MERCEDES DEALER, NOW MERCEDES OF NATICK, FORMERLY FOREIGN MOTORS WEST IN NATICK, MASSACHUSETTS. SERVICE PERSONNEL HAVE DENIED THAT THERE WAS/IS ANY PATTERN OR PROBLEM AND INDICATED THAT THIS PROBLEM SEEMED TO AFFECT MY CAR ONLY. ONLY RECENTLY HAVE THEY INDICATED THAT AT TIMES THEY HAVE HAD TO REPLACE THE FUEL TANK AND BOTH SENDING UNITS AT AN OUT OF POCKET COST OF $850 -$2000. ALL THIS FOR A PROBLEM THAT CURRENT RESEARCH INDICATES THAT MERCEDES HAS KNOWN ABOUT FOR MORE THAN 7 YEARS. A CLASS ACTION LAWSUIT WAS FILED IN TEXAS IN 2012 FOR THIS EXACT PROBLEM. THE DEALER HAS OFFERED NO FINANCIAL ASSISTANCE IN THIS REPAIR, BUT DID INDICATE THAT AFTER I PAID FOR THE REPAIR, THAT THEY WOULD TRY TO CONTACT MERCEDES BENZ FOR ASSISTANCE. WHILE NICE, THIS STILL PUTS THE ENTIRE FINANCIAL BURDEN ON ME WITH ONLY A HOPE THAT ASSISTANCE WOULD COME LATER. SO FAR I HAVE DECLINED THE REPAIR. WHILE SOME VEHICLES WERE INCLUDED UNDER A VOLUNTARY RECALL IN 2008, MY VEHICLE WAS NOT ONE OF THEM. IN FACT, I HAVE
ON MY WAY BACK FROM VIRGINIA, AFTER PARKING MY 2004 E500 BENZ CAR AT THE WELCOME CENTER IN WILMINGTON, DELAWARE, FOR A BREAK, A BIG POPPING NOISE WAS HEARD FROM THE FRONT OF THE CAR. I THOUGHT IT WAS A FLAT TIRE, BUT I SAW THE FRONT OF THE CAR LOW (ALMOST TOUCH THE GROUND) THE ONLY THING IS THAT THE PASSENGER SIDE WAS NOT AS MUCH LOW AS THE DRIVER SIDE. THEN WHEN I STARTED THE CAR ENGINE, FROM THE CAR CONTROL PANEL, I RECEIVED THE FOLLOWING ERROR MESSAGE: "STOP, THE CAR IS TOO LOW TO DRIVE" AS A RESULT, I HAD TO GET THE CAR TOWED TO MY HOME FOR NEARLY $500.00. THIS IS THE 3RD TIME I HAVE EXPERIENCE THIS AIR SUSPENSION ISSUE; AND EVERY TIME THAT HAPPENED, I HAD TO HAVE THE CAR TOWED. THE TWO PREVIOUS TIME THE ISSUE HAPPENED, THE CAR WAS UNDER THE EXTENDED WARRANTY; AND I DID NOT TO PAY ANY OUT OF POCKET MONEY TO GET THE ISSUE FIXED. NOW THAT THE CAR NO LONGER UNDER ANY EXTENDED WARRANTY, I KNOW IT'S GOING TO COST ME A LOT OF MONEY TO GET THE ISSUE FIXED BY THE DEALER. BASED ON MANY REPORTS I HAVE READ FROM PEOPLE WHO EXPERIENCED THE SAME PROBLEM, I, AS THEY DO, STRONGLY BELIEVE MERCEDES SHOULD HAVE A RECALL TO ADDRESS THIS ISSUE. AS IT IS COMMONLY AGREED, THE CAR IS TOO EXPENSIVE TO HAVE TO PAY FOR THIS CONSTANT HEADACHE THAT COMES WHEN IT WANTS TO WITH NO WARNING. LUCKILY FOR ME, DURING THE TIME OF THIS RECENT INCIDENT, MY CAR WAS NOT BEING DRIVEN. OTHERWISE, I HAVE NO DOUBT IN MY MIND THAT THE CAR WOULD GO OUT OF CONTROL AND THUS CAUSE AN ACCIDENT. PLEASE HELP TO GET THIS IS
THERE IS A STRONG FUEL SMELL UPON GAS FILL UPS. NHTSA ACTION# PE12001. *TR
I FILLED UP MY CAR & NOTICED A GAS SMELL I WAS ON MY WAY TO ATLANTA FOR WORK I HAD TO INHALE STRONG GAS FUMES FOR MOST OF MY TRAVEL. WHEN I GOT THERE I TOOK MY CAR TO A SHOP & THEY DISCOVERED MY GAS TANK HAD A LEAK AND GAS WAS LEAKING NEAR BACK SEAT THEY GAVE A ME AN ESTIMATE OF ABOUT 2500 TO FIX I WAS TOLD THAT THIS HAD BEEN A KNOWN ISSUE FOR MERCEDES BUT NO RECALL YET WHICH I DON'T UNDERSTAND. THIS IS VERY DANGEROUS NOT ONLY THE INHALATION OF THE FUMES & GAS LEAKING IN A CAR WITH ELECTRICAL WIRING & PARTS THAT GET EXTREMELY HOT. I DON'T UNDERSTAND WHY THERE HASN'T BEEN A RECALL TO FIX THIS SINCE MERCEDES ARE AWARE THAT THE CAR WAS MANUFACTURED PROPERLY. WHY SHOULD WE HAVE TO PAY TO REPAIR POOR MANUFACTURED PRODUCTS THAT PUT OUR LIVES IN DANGER. *TR
TL* THE CONTACT OWNS 2004 MERCEDES BENZ E500. THE CONTACT STATED THAT THERE WERE FUEL FUMES EMITTED INSIDE OF THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC TESTING WAS NOT PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,691.
MY AIR SUSPENSION IS LOW ON THE CAR. WHEN I LEAVE THE CAR PARKED FOR A DAY OR SO AND COME BACK THE CAR SITS VERY LOW. WHEN I DRIVE IT GOES BACK UP BUT NOW THE CAR WON'T GO BACK UP IT JUST STAYS LOW. I HAVE SEVERAL FRIENDS WHO HAVE MERCEDES BENZ WITH THE SAME PROBLEM. *TR
I JUST FILLED UP MY GAS TANK NOTICED MY WHOLE HOUSE SMELLED LIKE GASOLINE. WENT OUTSIDE AND MY GARAGE FLOOR WAS COVERED IN GASOLINE. I HAVE READ THAT MANY PEOPLE HAVE EXPERIENCED THIS ISSUE. *TR
MY CAR IS POOLING GASOLINE UNDERNEATH IT AFTER FILLING IT UP. EVERYTHING AS DESCRIBED IN NHTSA ACTION NUMBER EA13003. *TR
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. THE CONTACT STATED THAT THERE WAS A STRONG ODOR OF FUEL EMITTED INSIDE OF THE VEHICLE AFTER REFUELING. WHENEVER THREE GALLONS OR MORE OF FUEL WAS DISPENSED INTO THE FUEL TANK, THE FUEL WOULD SPEW FROM THE FILLER NECK ONTO THE GROUND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO PROVIDE A REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
ABOUT A YEAR AGO I STARTED NOTICING A STRONG GAS SMELL AFTER FILLING MY TANK. I RECENTLY DECIDED TO RESEARCH IT AND FOUND THAT THIS IS A WIDESPREAD AND COMMONLY KNOWN PROBLEM WITH THE E SERIES W211 MERCEDES CARS AND A SERIOUS DESIGN FLAW WITH THE FUEL SENDING UNIT/GAS TANK. MY DAUGHTER DRIVES THIS CAR NOW, AND I HAVE SERIOUS CONCERNS FOR HER INHALING CARCINOGENIC FUMES WHILE USING IT. I WOULD LIKE TO KNOW WHAT RESOLUTION CAN BE ACHIEVED WITH MB USA CONCERNING THIS MATTER. I SEE THAT AT CLASS ACTION LAWSUIT WAS SUBMITTED BUT DON'T SEE THE OUTCOME. THAT WAS IN 2012. *TR
CAR ENGINE LIGHT WENT ON. DEALER REPLACED CHARCOAL CANNISTER. TWO WEEKS LATER AUTO REPAIR SHOP WAS CORRECTING A SHIMMY AND DISCOVERED A LEAKING FUEL TANK. *TR
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E-500. THE CONTACT STATED THAT T HE VEHICLE STALLED AFTER REFUELING ACCOMPANIED BY A STRONG GASOLINE ODOR. THE VEHICLE WAS NOT TAKEN FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
WARNING MESSAGE: [STOP, CAR TOO LOW] APPEARED IN THE INFORMATION CENTER. WALKED AROUND THE VEHICLE CHECKING ALL WHEELS. DISCOVERED THE FRONT LEFT SIDE NOTICEABLY LOWER THAN FRONT RIGHT SIDE AND THE WHEEL ALMOST TOUCHING THE PLASTIC LINER UNDER THE WHEEL WELL. CHECKED FUSES. PRESSED "RAISE" AND ADS BUTTONS BUT IT DIDN'T REMEDY THIS PROBLEM. POSSIBLE DEFECTIVE HYDROPNEUMATIC SHOCK ABSORBER. *TR
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. THE CONTACT STATED THAT A STRONG GASOLINE FUEL SMELL WAS IN THE CABIN AFTER REFUELING. THERE WAS ALSO A FUEL LEAK NEAR THE REAR DRIVER'S SIDE TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE O-RINGS WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 141,000.
FUEL PUMPS LEAKING FUEL UNDERNEATH THE BACK SEAT. *TR
I HAVE A 2004 MERCEDES E500 AND AFTER FILLING THE CAR WITH GAS I BEGAN TO NOTICE THE STRONG SMELL OF GASOLINE COMING FROM THE VEHICLE AFTER LEAVING IT PARKED IN MY GARAGE. AS THE VEHICLE WAS DRIVEN AND THE FUEL FELL BELOW 1/2 TANK THE SMELL GOT LESS AND LESS. HOWEVER, I JUST FILLED THE TANK AGAIN THE SMELL IS STRONGER THAN BEFORE. *JS
UPON REFUELING THE VEHICLE AND LEAVING IT IN THE GARAGE OVERNIGHT, IT HAS OFTEN SMELLED OF GASOLINE INSIDE THE CAR AND IN THE GARAGE. THE SMELL WOULD OFTEN DISSIPATE. AFTER REFUELING THE CAR AND PARKING IT IN THE GARAGE FOR THREE WEEKS WHILE ON VACATION, THE SMELL IS NOW MUCH WORSE AND WILL NOT GO AWAY. IT IS BAD ENOUGH WE ARE WORRIED ABOUT OUR SAFETY OF INHALING THE FUMES. I HAVE OTHER VEHICLES WHICH WERE STORED SIMILARLY AND THEY DO NOT REACT THIS WAY. PLEASE REVIEW THIS VEHICLE. THANK YOU. *TR
AFTER FILLING MY CAR WITH FUEL, I HAVE NOTICE A STRONG ODOR OF GAS FUMES IN MY GARAGE WHICH SMELLS THROUGHOUT MY ENTIRE HOME AND INSIDE MY CAR. BUT I DON'T SEE ANY LEAKS ON THE FLOOR. AFTER THE GAS TANK DROPS TO 3/4 OF A TANK, THE SMELL OF FUMES GOES AWAY. THIS HAS BEEN GOING ON FOR A VERY LONG TIME. I BELIEVE THIS IS A SAFETY ISSUE AND THAT MERCEDES SHOULD REPAIR IT ASAP. THANKS. ALSO THE FUEL CAP SENSOR CONSTANTLY STAYS BLINKING AS IF THERE IS SOMETHING WRONG WITH THE CONNECTION TO THE FUEL TANK OPENING, EVERY TIME I RE FUEL. I HAVE EVEN HAD THE FUEL CAP REPLACED WITH A NEW ONE AND THE SENSOR IN THE CAR STILL COMES ON EVERY DAY. *TR
AFTER FILLING MY CAR WITH FUEL, I HAVE NOTICE A STRONG ODOR OF GAS FUMES IN MY GARAGE AND INSIDE MY CAR. BUT I DON'T SEE ANY LEAKS ON THE FLOOR. AFTER THE GAS TANK DROPS TO 3/4 OF A TANK, THE SMELL OF FUMES GOES AWAY. THIS HAS BEEN GOING ON FOR SEVERAL MONTHS. ALSO, THE GAS GAUGE ISN'T ACCURATE. I FOUND OUT, THIS IS A TYPICAL PROBLEM WITH THE E CLASS 2003-2008. I BELIEVE THIS IS A SAFETY ISSUE AND THAT MERCEDES SHOULD REPAIR IT ASAP. THANKS. *TR
WHILE TRAVELING NORTH ON I-5, AT APPROX. 65 MPH, DISPLAY SHOWED RED LETTERING "VEHICLE TOO LOW STOP CAR". MADE MY WAY OVER TO SIDE OF ROAD WHEN MESSAGE DISAPPEARED. PROCEEDED WITH TRIP. AFTER A COUPLE OF MILES, MESSAGE APPEARED AGAIN. NO SIGNIFICANT DIFFERENCE IN CAR HANDLING OR PERFORMANCE FELT. MESSAGE AGAIN, DISAPPEARED. THIS CONTINUED UNTIL ARRIVAL AT HOME. THOUGHT FAULTY RELAY OR SOME ELECTRICAL PROBLEM. ONCE HOME, I GOT OUT OF CAR AND HEARD A SOUND AS IF AIR WAS ESCAPING FROM A BALLOON. NOTICED LEFT FRONT HAD DROPPED ALMOST ON TIRE. CAR NOT DRIVABLE. TOWED TO SHOP. BLADDER BURST. *TR
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE INSPECTED, THE MECHANIC INFORMED THE CONTACT THAT THE FUEL FILTER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.
TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ E500. THE CONTACT STATED THAT FUEL WAS SMELLED AROUND THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
MY VEHICLE 2004 E500 HAS STRONG SMELL OF GAS IN CABIN FROM THE REAR SEAT AREA AND OUTSIDE OF THE CAR, SINCE THEN CAR TAKES LONGER TO TURN ON. HOPE THIS WILL BE SOLVED SOON. *TR
FOR THE PAST SEVERAL MONTHS AFTER FILLING THE VEHICLE A STRONG GAS SMELL/FUMES ARE PRESENT IN THE VEHICLE. THE SMELL/FUMES SUBSIDE WHEN APPROXIMATELY 1/4 OF THE FUEL IN THE TANK HAS BEEN USED. ON FRIDAY MAY 31ST 2013 THE VEHICLE WAS FILLED WITH FUEL. PARKED THE VEHICLE IN THE GARAGE FRIDAY NIGHT AND WAS KNOCKED OVER BY GAS SMELL/FUMES ON SATURDAY MORNING, JUNE 1ST 2013. THE VEHICLE WAS PARKED OUTSIDE OVERNIGHT. AFTER RESEARCHING THE ISSUE, I FOUND FUEL AROUND THE SENDING UNIT UNDER THE DRIVE SIDE BACK SEAT. THE FUEL WAS REMOVED AND THE SENDING UNIT CLEANED. THE SENDING UNIT WAS OBSERVED SEE IF A LEAK COULD BE DETECTED ON THE UNIT. THE LEAK IS AT THE TOP PART OF THE SENDING UNIT. THE PART WHERE THE SMALL WIRE PLUG IS ATTACHED TO THE SENDING UNIT. IT LOOKS LIKE THIS PART IS "GLUED" TO THE BODY OF THE SENDING UNIT. SHORT TERM FIX IS TO ONLY FILL THE FUEL TANK HALF WAY. THIS HAZARD, IF NOT RECTIFIED BY THE MANUFACTURE MAKES MINE AND ALL OTHER VEHICLES UNSAFE AND UN-SELLABLE ON THE USED CAR MARKET.
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. THE CONTACT STATED THAT AFTER REFUELING, THERE WERE GASOLINE FUMES PRESENT IN THE INTERIOR AND EXTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,000 AND THE CURRENT MILEAGE WAS 93,000. *TR
REFERENCE NHTSA ACTION NUMBER: PE12001. THERE IS A DISTINCT FUEL SMELL AFTER FILLING UP THE TANK. DO NOT SMELL INSIDE VEHICLE BUT DO SMELL AFTER THE CAR IS PUT AWAY INSIDE GARAGE. NO SIGN OF LEAKAGE UNDER THE CAR (PUDDLING OR DRIPS). GOES AWAY AFTER FUEL TANK IS LESS THAN FULL. THERE IS NO SMELL IF YOU ONLY FILL TO 3/4. *TR
THE FUEL TANK CANNOT BE FILLED UP COMPLETELY. DOING SO CAUSES THE CAR TO SMELL LIKE GASOLINE. THERE SEEMS TO BE A FUEL LEAK ON THE TANK WHICH CAUSES THE GASOLINE TO SPILL. THE ODOR COMES MOSTLY FROM THE BACK SEAT OF THE CAR. IF THE TANK IS FILLED, THE CAR WILL HAVE THE GASOLINE ODOR FOR WEEKS EVEN WITH THE WINDOWS LEFT OPEN. THIS IS QUITE DANGEROUS IN MANY WAYS SINCE I HAVE AN INFANT WHO IS REQUIRED BY LAW TO SIT IN THE BACKSEAT REAR FACED. *TR
THERE WAS A FUEL LEAK THAT CAUSED THE CAR TO SMELL OF GAS WHEN THE TANK IS NEAR FULL (3/4) TO COMPLETELY FILLED. THE FUEL HAS NOT BEEN LEAKING TO THE GROUND AND I HAVE BEEN UNABLE TO PINPOINT EXACT LOCATION. WHEN I WOULD GO INTO MY CLOSED GARAGE AFTER THE CAR HAD BEEN PARKED FOR A WHILE THE SMELL OF FUEL IS TOO STRONG TO IGNORE. MY MECHANIC TOLD ME THE SOURCE IS THE SENDING UNIT AND TANK ASSEMBLY. HE TOLD ME THE FAILURE WAS COMMON AND THE SITUATION COULD BECOME VERY DANGEROUS IF IGNORED. THE COST TO REPLACE THE TANK IS GOING TO RUN $2,000. THE CAR HAS NEVER BEEN DAMAGED AND SHOULD NOT REQUIRE A TANK REPLACEMENT AT THIS POINT IN ITS LIFECYCLE. *TR
AFTER FILL-UP ON APRIL 2, 2013, VEHICLE HAS A STRONG SMELL OF GASOLINE ON THE DRIVERS SIDE EXTERIOR OF THE VEHICLE. THIS PROBLEM IS PRESENT WHENEVER THE VEHICLE IS FUELED ABOVE A CERTAIN LEVEL. *TR
VEHICLE HAS A STRONG SMELL OF FUEL AFTER FILLING THE TANK. THE DEALER REPLACED THE FUEL PUMP SUPPORT ON 02/05/2013 BUT THE PROBLEM WAS NOT SOLVED. THE DEALER REPLACED THE FUEL TANK ON 03/01/2013. THIS APPEARED TO SOLVE THE PROBLEM. THE TOTAL COST OF THE REPAIRS WAS $381.41 + $ 807.35 = $1,188.76. *TR
VERY STRONG ODOR OF GASOLINE ESPECIALLY AFTER FILLING GAS TANK. TANK IS NOT TOPPED OFF AT FILLING AND A FEW DAYS AFTER FILLING THE ODOR IS GONE. REAPPEARS EVERY TIME TANK IS FILLED. NO VISIBLE LEAK UNDER VEHICLE. *TR
AFTER REFUELING, CAR HAD STRONG ODOR OF FUEL LEAKING. FILLS GARAGE WITH FUMES. WORRIED THAT PILOT LIGHT WILL IGNITE FUMES. ALSO, FUEL GAUGE STICKS ON 1/2 TANK EVEN WHEN TANK IS EMPTY. *TR
GAS TANK LEAKS AT THE TOP NEAR THE SENDING UNIT. ABOVE 3/4 TANK LEVEL, LEAKAGE TAKES THE FORM OF PUDDLES ON THE FLOOR UNDER THE CAR AN NOXIOUS FUMES ARE VERY STRONG. *TR
VERY STRONG FUEL SMELL WHEN PARKED INSIDE THE GARAGE. FUEL LEAKS AROUND THE FUEL TANK. I WAS AFRAID TO OPEN UP THE GARAGE DOOR BECAUSE OF THE SMELL/FUMES. VERY CONCERNED THAT THE CAR MIGHT EXPLODE. *TR
I HAVE NOTICED STRONG GASOLINE ODORS EMANATING FROM MY CAR AFTER REFUELING. I PURCHASED A NEW MERCEDES BENZ GAS CAP AND INSTALLED IT. FILLED THE GAS TANK AND GASOLINE ODOR WAS STILL VERY STRONG. I DO NOT 'TOP OFF' WHEN REFUELING. RESEARCHED ISSUE ONLINE AT BENZWORLD.ORG AND DISCOVERED THAT THE GAS ODOR ISSUE I AM EXPERIENCING MAY BE RELATED TO A PROBLEM BEING SEEN IN NUMEROUS MERCEDES BENZ E-MODEL VEHICLES. AS ADVISED BY THE OTHER OWNERS HAVING THIS ISSUE I DETACHED THE REAR SEAT CUSHION FROM THE CAR AND REMOVED THE BOLTS FROM THE CIRCULAR ACCESS PANEL THAT COVERS A PORTION OF THE FUEL TANK ON THE DRIVER'S SIDE OF THE VEHICLE. IN THE DEPRESSION ON TOP OF THE GAS TANK WHERE NUMEROUS ELECTRICAL WIRES ATTACH TO THE FUEL PUMP I FOUND A SIGNIFICANT QUANTITY OF RAW GASOLINE POOLED. THIS PRESENTS A VERY UNSAFE SITUATION AND I AM NO LONGER WILLING TO PARK THE VEHICLE IN MY GARAGE DUE TO THE POTENTIAL FIRE HAZARD. THE POOLING OF RAW GASOLINE ALSO REPRESENTS AN ENVIRONMENTAL ISSUE DUE TO THE EVAPORATION AND CREATION OF TOXIC FUMES. I UNDERSTAND THAT MERCEDES BENZ DEALERS ARE DEMANDING $2,000. OR MORE TO RECTIFY THE PROBLEM BY REMOVING AND REPLACING THE GAS TANKS IN IMPACTED VEHICLES. I FEEL THAT THE MANUFACTURER OF THIS DEFECTIVE COMPONENT SHOULD BE HELD RESPONSIBLE TO RECALL IT AND REPLACE IT. I UNDERSTAND THAT THE NHTSA'S CURRENT INVESTIGATION ACTION NO. FOR THIS ISSUE IS PE 12001. *TR
FUEL COLLECTING UNDER THE LEFT REAR SEAT. STRONG SMELL OF GASOLINE INSIDE AND OUTSIDE. TOOK THE REAR SEAT COVER OUT AND SAW PUDDLE OF FUEL. I AM EXTREMELY CONCERNED IF IT WILL CATCH FIRE AND INJURE OR CAUSE DEATH OF MY CHILDREN. *TR UPDATED 3/13/13 *CN PICTURES RECEIVED 03/19/13
AFTER REFUELING, FUEL FUMES WERE EMITTED INTO THE VEHICLE AND GARAGE WHERE PARKED. EXTREMELY OVERWHELMING SMELL AND DANGER OBVIOUS. TAKEN TO MECHANIC AND FUEL TANK HAS LEAK AT SENSOR AND SENDING UNIT SEALS. THE DEALER HAS REFUSED TO REPAIR AS NO RECALL ISSUED. OWNER FOUND MANY OTHERS WITH EXACT SAME ISSUE ON THIS MODEL SERIES AND YEAR ONLINE AND WITH MECHANICS EXPERIENCE. STRONG POTENTIAL FOR IMMINENT FIRE HAZARD. GASOLINE FUMES ARE HAZARDOUS TO VEHICLE PASSENGERS, WITH NUMEROUS MEDICAL ISSUES NOTED IN RESEARCH. STRONG ENOUGH IN CABIN TO CAUSE DIZZINESS, ILLNESS OR LOSS OF CONSCIOUSNESS. *TR
VERY STRONG SMELL OF FUEL, EXTERIOR REAR LEFT SIDE. FOUND FUEL LEAK, LEFT REAR OF VEHICLE, DRIPPING HEAVY UNDERNEATH. TOOK VEHICLE TO A EUROPEAN CAR SHOP, MECHANIC REPLACED FUEL SEAL OF FUEL PUMP UNDER REAR SEAT. MECHANIC REMOVED LARGE AMOUNT OF FUEL FROM THE AFFECTED AREA (LEAK UNDER REAR SEAT). *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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