2014 Mercedes-Benz E350 complaints

TAKATA RECALL

WHILE DRIVING ON THE HIGHWAY, I ATTEMPTED A HEAVY ACCELERATION TO GET THE CAR UP TO TRAFFIC SPEED. TWO TIMES IN THE PAST 60 DAYS, THE CAR SERIOUSLY MALFUNCTIONED WITH MULTIPLE DASHBOARD INDICATOR LIGHTS AND THE MAIN TEXT "PRE SAFE FUNCTIONS LIMITED" ACCOMPANIED BY A TOTAL LOSS OF SPEED CONTROL. THE ACCELERATOR BECAME 100% UNRESPONSIVE AND I HAD TO COAST TO AN EMERGENCY LANE. THERE WAS SIGNIFICANT DANGER IN BOTH INSTANCES AS I HAD TO CROSS MULTIPLE LANES OF TRAFFIC WITH NO POWER TO GET TO SAFETY. THE WEATHER WAS CLEAR AND THE EXTERNAL SENSORS WERE NOT OBSTRUCTED BY DIRT OR SNOW- WHICH HAS PREVIOUSLY CAUSED THE PRE-SAFE FUNCTIONS LIMITED MESSAGE. I BELIEVE THAT THE MULTIPLE ERRORS INDICATED ON THE DASHBOARD ARE ALL ERRONEOUS TO THE CORE ISSUE OF A SUDDEN AND TOTAL LOSS OF POWER UPON HEAVY ACCELERATION. THE RESOLUTION WAS TO SHIFT THE CAR INTO PARK, PUSH THE IGNITION BUTTON AS IF TURNING THE VEHICLE OFF, WAIT AND RESTART. THE CAR OPERATES NORMALLY UPON RESTART. NOTE THAT THE ENGINE APPEARED TO ALREADY BE OFF PRIOR TO SHIFTING INTO PARK. IT IS AS IF THE HEAVY ACCELERATION KILLED THE ENGINE. THIS ISSUE HAS POTENTIAL FATAL CONSEQUENCES IF THE DRIVER IS UNABLE TO GET THE CAR OUT OF THE LANE OF HIGH SPEED TRAFFIC-- AS I WAS IN. A LESS EXPERIENCED OR PANICKED DRIVER COULD EASILY FAIL TO HANDLE THE SITUATION AND GET REAR ENDED AT HIGH SPEED AS THE CAR CAN ONLY BE RESET BY GETTING IT INTO PARK AND RESTARTED. SIMILAR BLOG POSTS ONLINE REPORT THE SAME WITH OTHER MERCEDES VEHICLES. I HAVE

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. WHILE DRIVING 40 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD, EYE, AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 06/20/16*LJ UPDATED 05/29/18*JB

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED. IN ADDITION, THE CONTACT NOTICED THE VEHICLE HAD BEEN LEAKING FUEL. THE VEHICLE HAD TO BE TOWED TO THE DEALER WHERE IT WAS INFORMED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN 15V792000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS REPAIRED UNDER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.

MY CLAIM # IS10691110 THE LANE CONTROL DOES NOT FUNCTION CONSISTANTLY. SOMETIMES WHEN YOU CROSS A LINE, THE REAR BRAKE ON THE OPPOSITE SIDE OF THE CAR AUTOMATICALLY APPLIES BRINGING THE CAR BACK TO THE CENTER OF THE LANE, OTHER TIMES IT DOESN'T. I DEMONSTRATED THIS TO THE MAINTENANCE MGR. WITH NO SATISFACTION. I'VE DISCUSSED WITH A CASE MGR ON SEVERAL TIMES, WITH NO SATISFACTION. I'VE WRITTEN THE PRES OF MERCEDES ON TWO OCCASSIONS, WHO REFERRED MY CONCERN BACK TO THE SAME CASE MGR. WHO SAYS IT IS FUNCTIONING AS DESIGNED,IN SPITE OF THE FACT I DEMONSTRATED TO THE DEALER MAINT. SUPERVISOR THAT IT DOESN'T.I ASKED FOR A REGIONAL PERSON TO RIDE WITH ME SO I COULD DEMONSTRATE THE INCONSISTANCY OF THE WAY IT FUNCTIONS. I WAS DENIED MY REQUEST. NHTSA SEEMS TO BE MY ONLY HOPE FOR GETTING MY SAFETY CONCERN RESOLVED FOR ME AND ANY OTHERS WHO MAY HAVE THE SAME PROBLEM. THE PROBLEM WAS DEMONSTRATED ON STATE RT. 33 IN DUBLIN OH. WITH PAINTED ROAD LINES THAT WERE CONSISTINT. I HAVE MANY NOTES OF ADDITIONAL DETAIL IF WANTED.

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ E350 EQUIPPED WITH CONTINENTAL CONTIPROCONTACT TIRES, SIZE: 245/40R18. WHILE DRIVING AT 20 MPH OVER A POTHOLE, THE FRONT DRIVER SIDE TIRE BLEW OUT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TIRE WAS REPLACED. THE CONTACT REPLACED THE OTHER THREE TIRES ON SEPARATE OCCASIONS FOR THE SAME FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 6,000 AND THE TIRE FAILURE MILEAGE WAS 5,000.

BOUGHT VEHICLE IN SEPTEMBER 2013 THE CAR HAS LESS THAN 17K MILES.. I HAVE CHANGED THE TIRES ATLEAST 5 TIMES AND WHEELS ATLEAST 1 TIME. I HAVE BEEN TOLD THAT IT IS BECAUSE I HIT A POT HOLE, BUT NEVER IN MY OTHER CARS FOR YEARS AND 6 TIMES ON THIS IS IMPOSSIBLE.

I WAS TRAVELING ON HIGHWAY 26 AT APPROXIMATELY 60 MPH GETTING READY TO MERGE ONTO HIGHWAY 526, WHEN THE ENTIRE DIGITAL WARNING PANEL LIT UP AND THEN WENT DEAD, WITH THE ENGINE INOPERABLE LIGHT COMING ON AND ASKING ME TO REFER TO THE OWNERS MANUAL. ALL POWER WAS CUT FROM THE GAS PEDAL AND I WAS LUCKY ENOUGH TO BE ABLE TO COAST TO A VERY SMALL STRIP OF MEDIAN WITHOUT BEING HIT BY ANY OTHER VEHICLES. THIS IS A VERY HEAVILY TRAFFICKED AREA AND CHARLESTON BEING A PORT CITY I WAS VERY FORTUNATE THAT THE TRUCKS THAT WERE AROUND ME WERE ABLE TO AVOID HITTING ME. IF I HAD BEEN IN ANOTHER SITUATION, SUCH AS PULLING OUT INTO TRAFFIC OR TRYING TO CROSS OVER A TWO LANE HIGHWAY THE RESULTS COULD HAVE BEEN CATASTROPHIC TO SAY THE LEAST. I HAVE BEEN TOLD BY THE DEALER THAT THERE WAS A BULLETIN ISSUED INVOLVING THE THROTTLE VALVE ACTUATOR, TOPIC # LI54.18-P-058597, VERSION 9. THEY HAVE NOT BEEN ABLE TO TELL ME WHY THIS HAPPENED IN THE FIRST PLACE, CANNOT GUARANTEE IT WILL HAPPEN AGAIN AND I WOULD LIKE TO KNOW WHY THERE WAS NOT A RECALL FOR THIS PARTICULAR POTENTIALLY LIFE THREATENING ISSUE? SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DRIVING ON HIGHWAY WHEN ABRUPTLY CAR SLOWED DOWN (LOST CRUISE CONTROL), HEARD AN INSTRUMENT SOUND AND NOTICED AMBER WARNING LIGHT ON INSTRUMENT PANEL "ACTIVE BLIND SPOT ASSIST INOPERATIVE", "ACTIVE LANE KEEPING ASSIST INOPERATIVE" "HISTRIONIC PLUS INOPERATIVE", "PRE-SAFE INOPERATIVE" - THESE WARNINGS CYCLED REPEATEDLY. LASTED 45-60 SECONDS, THEN EVERYTHING RETURNED TO NORMAL. INCIDENT HAS OCCURRED ON 5 SEPARATE OCCASIONS. HAVE HAD CAR LOOKED AT FOR THIS TWICE AND THEY CAN'T FIND ANYTHING WRONG TO EXPLAIN IT. *TR

WHILE DRIVING ON A SIDE STREET LOOKING FOR AN ADDRESS, A WARNING MESSAGE APPEARED SOMETHING LIKE "LANE GUIDANCE SYSTEM INOPERATIVE". SUBSEQUENTLY, THE ENGINE LOST POWER AND WOULD NOT MOVE THE VEHICLE MORE THAN ABOUT 3 MPH. WE PULLED OFF TO THE SIDE, NOT KNOWING WHAT TO DO. I SHUT OFF THE ENGINE AND RESTARTED IT AND IT APPEARED TO WORK NORMALLY FOR THE REST OF THE TRIP HOME. WE WONDER WHAT WOULD HAVE HAPPENED IF WE HAD BEEN IN A MIDDLE LANE ON A FREEWAY WHEN THIS HAPPENED. I PLAN ON CONTACTING THE DEALER TODAY FOR MORE INFORMATION AND TO HAVE THEM INSPECT THE CAR. *TR

MY CAR HAS AN ELECTRONIC TRUNK CLOSURE. WITH THIS FEATURE, WHEN SOMEONE KICKS THEIR FOOT UNDER THE REAR BUMPER OF THE CAR, THE TRUNK LID OPENS OR CLOSES AUTOMATICALLY, ASSUMING HE OR SHE HAS THE CAR FOB IN HIS OR HER POSSESSION. MY WIFE HAS HAD THE TRUNK LID CLOSE ON HER HEAD ON TWO OCCASIONS WHILE TAKING ITEMS OUR OF THE TRUNK. SHE INADVERTENTLY ENGAGED THE AUTOMATIC CLOSURE WHILE LEANING INTO THE TRUNK. THE FIRST TIME, THE TRUNK LID HIT THE BACK OF HER HEAD, THE SECOND TIME IT HIT HER FOREHEAD. IN EACH CASE FOR SEVERAL DAYS FOLLOWING THE ACCIDENT, SHE HAD HEADACHES AND SWELLING AT THE POINT OF CONTACT WITH A BLACK AND BLUE MARK ON HER FOREHEAD THE SECOND TIME. SHE TOOK MEDICATION TO RELIEVE THE HEADACHES AND APPLIED ICE PACKS TO REDUCE THE SWELLING OF HER HEAD. WHILE MY WIFE IS OK NOW, SHE COULD HAVE BEEN MORE SERIOUSLY HURT BY THIS POORLY DESIGNED CAR FEATURE. THIS REPRESENTS A SAFETY HAZARD IN THE AUTOMOBILE. *TR

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ E350. THE CONTACT STATED THAT THE LANE CONTROL FEATURE FAILED TO WORK INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT WAITED LONGER THAN SIX WEEKS FOR A RESPONSE FROM THE DEALER WHO INDICATED THAT THE CONCERN WAS TO BE ESCALATED TO THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

E350 SPORT MODEL W/ 18 INCH AMG WHEELS AND LOW PROFILE TIRES. JAN 19 I HIT A POTHOLE ON A BUSY BRIDGE DURING RUSH HOUR. MY 5TH BLOWOUT OF A FRONT TIRE ON THE SAME CAR. NARROWLY MISSED HITTING A TRACTOR TRAILER AS MY CAR SWERVED AS THE TIRE RAPIDLY DEFLATED. TWO TIRES WERE REPLACED IN THIS INCIDENT BECAUSE A REAR TIRE HAD A SIDEWALL BUBBLE DEVELOP AFTER HITTING THE POTHOLE.. ONE AMG BENT RIM WAS REPLACED.THIS IS NOT A COMPLAINT REVOLVING AROUND THE COST. I HAVE A TIRE AND WHEEL WARRANTY THAT COVERS ME FOR THE COST OF THESE BLOWOUTS. THIS IS A MAJOR SAFETY ISSUE. I MUST POINT OUT THAT WHILE CHANGING THE TIRE I WATCHED HUNDREDS OF VEHICLES HIT THE SAME POTHOLE AND NOT ONE GOT A BLOW OUT UNTIL ALONG COMES ANOTHER E350 WHO HIT THE POTHOLE AND BLEW OUT THE DRIVER SIDE FRONT AND REAR TIRES. I SUFFERED TWO BLOWOUTS WITH THE SAME TIRES ON MY PREVIOUS 2012 E350. THE TIRES IN QUESTION ARE CONTINENTAL CONTICONTACT PRO. I AM ONLY CONCERNED WITH MY SAFETY AND THE SAFETY OF OTHER MERCEDES E350 OWNERS AND OTHER DRIVERS WHO COULD BE INJURED OR KILLED BY A MERCEDES E350 LOSING CONTROL IN A BLOWOUT. MY MERCEDES DEALERSHIP REPORTED TO ME THAT THEY REPLACED THOUSANDS OF TIRES RECENTLY FROM POTHOLE BLOWOUTS. MOST OF THEM ON E350S. NUMEROUS COMPLAINTS EXIST ONLINE AND ON THIS WEBSITE. MERCEDES BENZ USA CUSTOMER CARE WOULD NOT ACKNOWLEDGE ANY PROBLEM. IN MY HUMBLE OPINION THIS PROBLEM REPRESENTS A MAJOR SAFETY PROBLEM FOR THIS VEHICLE. MERCEDES BENZ IS BURYING THEIR HEAD IN THE SAND AND HOPING THE C

WHILE DRIVING ON THE LIE IN NEW YORK I HIT A POT HOLE AND THE TIRE BLEW OUT THROUGH THE SIDEWALL. THIS IS THE 5TH TIRE WITHIN 7 MONTHS ALWAYS IN THE FRONT AND I HAVE REPLACED WITH NEW TRIES.I WENT TO MERCEDES SERVICE AND THERE WERE 9 OTHERS IN THE SERVICE AREA WITH SAME PROBLEM. VERY HOLE OR BUMP THE TIRE EXPLODES, CREATING A DANGEROUS CONDITION OF HAVING TO STOP ABRUPTLY ON A HIGHWAY WITH CARS AND TRUCKS. LAST TIME I WAS IN THE HOV LANE AND HAD TO CROSS THE ENTIRE HIGHWAY TO GET OFF ALMOST GETTING INTO AN ACCIDENT. IT IS TO THE POINT MY WIFE WILL NOT DRIVE THE CAR ANYMORE FOR FEAR OF BEING STUCK ON THE SIDE OF THE ROAD AT NIGHT OR ON THE HIGHWAY. WHEN I EXPLAINED TO MERCEDES I WAS TOLD BY THE SERVICE MANGER NOT TO HIT POT HOLES AND THEY DO NOT BUILD THE ROADS. I EXPLAINED BUT YOU BUILT THIS CAR TO DRIVE ON NY ROADS AND THIS DANGEROUS. I WAS TOLD BY ONE OF THE SERVICE PEOPLE THAT THEY HAD 40 CARS COME IN WITH THE ISSUE LAST MONTH. I SERVICE MY CAR AT SILVER STAR MERCEDES IN LONG ISLAND CITY. *JS

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE HEAD REST DEPLOYED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 674.

CRUISING AT 65 MPH THE ESC LIGHTS CAME ON AND THE CAR LOST POWER. IT NO LONGER RESPONDED TO THE ACCELERATOR AND REQUIRED THAT YOU PULL OFF THE ROAD, COME TO A STOP, AND RESTART THE CAR. THIS SAME PROBLEM HAS HAPPENED 3 MORE TIMES ONCE AT 35 MPH ON A STRAIGHT ROAD; ONCE AT ABOUT 20 MPH MAKING A TURN AND AGAIN CRUISING ON AN EXPRESSWAY AT ~50 MPH. THIS IS AN EXTREMELY DANGEROUS DEFECT, SINCE A FAILURE OF THIS TYPE WHEN ENTERING A HIGHWAY OR TRYING TO OVERTAKE ANOTHER VEHICLE COULD CAUSE A HIGH SPEED ACCIDENT, RESULTING IN SERIOUS INJURIES OR FATALITIES. THE CAR HAS BEEN TO THE DEALER TWICE TO FIX THIS, AND IS NOW BACK FOR THE THIRD TIME. *TR

DRIVING THE CAR AT 45 MPH AND THE DISPLAY MESSAGES COME ON THAT STATED, "PRE SAFE FUNCTIONS LIMITED, INOPERATIVE" IN ADDITION, THE ESP AND ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE LOSES POWER AND HAS VERY LIMITED ACCELERATION. IT HAS OCCURRED TWICE, ONCE ON CITY ROAD AND ONCE ON HIGHWAY AT 55 MPH. SHUTTING AND RESTARTING THE CAR ELIMINATES THE PROBLEM FOR THE TIME BEING. IF THIS HAPPENS AGAIN AND I AM UNABLE TO PULL OVER SAFELY, IT WILL BE A LIFE-THREATENING EMERGENCY. I WILL BE REAR-ENDED AT HIGH SPEEDS BY TRAFFIC BEHIND ME. AFTER THE FIRST INCIDENT, I TOOK IT TO DEALER AND THEY ADJUSTED COMPUTER. THE SAME EXACT THING HAPPENED JUST 4 DAYS LATER. THIS HAS THE POTENTIAL TO CAUSE MASSIVE FATALITIES SIMILAR TO THOSE IN THE GM DEBACLE. I SEE THIS HAS ALSO BEEN REPORTED AS A PROBLEM IN THE 2014 CLA 250 MODELS. *JS

WAS DRIVING ON 95N AROUND 65 MPH WHEN VEHICLE LOSES POWER !!! I WAS IN THE LEFT HAND LANE AND TRAFFIC WAS FLOWING. IT WAS BY THE GRACE OF GOD THAT I MADE IT TO THE RIGHT SHOULDER WITHOUT CAUSING A MAJOR ACCIDENT FOR MYSELF AS WELL AS FOR OTHER VEHICLES. THE ENGINE LIGHT CAME ON AND THE ANTI SKID AND ANTI SKID OFF LIGHTS CAME ON ALSO IT SAID CONSULT OWNERS MANUAL. THE VEHICLE IS BRAND NEW AND I NEVER WANT TO DRIVE IT AGAIN!!!. AFTER I STOPPED I CUT THE VEHICLE OFF AND RESTARTED THE VEHICLE TO TRY AND GET HOME. ON THE WAY HOME IT DID IT THREE MORE TIMES. I COULD HAVE KILLED MYSELF AND MY DAUGHTER ALSO WHO EVER ELSE WAS ON THE ROAD. ONCE I GOT HOME I WAS REALLY PISSED AFTER READING ABOUT ALL THE OTHER BENZ OWNERS THAT HAD THE EXACT SAME PROBLEM. THIS IS TERRIBLE FOR A BRAND NEW MERCEDES !!!!!! *TR

CAR EXHIBITS A ROUGH/UNPREDICTABLE SHIFTING AND ACCELERATION AT INTERMITTENT INTERVALS. ISSUE PRESENTS ITSELF AT RANDOM TIMES AND AT RANDOM SPEEDS SO IT IS DIFFICULT TO RECREATE AT WILL. ESPECIALLY DANGEROUS WHEN ATTEMPTING TO PASS OR AVOID HAZARDS AT HIGHWAY SPEEDS; WHEN YOU PRESS ON THE GAS SOMETIMES THERE IS A LONG DELAY BEFORE ACCELERATION BEGINS, AND THEN THE ACCELERATION IS MORE THAN EXPECTED FOR THE ACCELERATOR INPUT. OTHER TIMES THE CAR ACTS NORMALLY AND WILL RESPOND PROPERLY TO ACCELERATOR INPUTS. AT LOW SPEEDS SHIFTS FROM 3 TO 4 AND 4 TO 3 ARE SOMETIMES ABRUPT/ROUGH WHICH IS NOT CONSISTENT WITH A CAR OF THIS CALIBER. THE CAR ALSO HAD A REAR END SHAKE FROM NEW, SO DEALER REPLACED REAR TIRES, AND THEN WHEN SHAKING PERSISTED THEY REPLACED THE FRONT TIRES, BUT THERE IS STILL A NOTICEABLE REAR END SHAKE WHICH THE DEALER ATTRIBUTES TO "ROAD FEEL" DUE TO LOW PROFILE TIRES, BUT I'VE HAD AUTOMOBILES WITH LOW PROFILE TIRES AND I AM A MECHANICAL ENGINEER, SO I KNOW WHAT ROAD FEEL FROM A LOW PROFILE TIRE IS VS SHAKING WHICH WAS CLEARLY PRESENT OTHERWISE THEY WOULD NOT HAVE REPLACED ALL FOUR TIRES. CAR HAS BEEN IN AND OUT OF THE DEALER MULTIPLE TIMES, BUT THE SHAKING, AND TRANSMISSION ISSUES PERSIST. *TR

I BOUGHT MY FIRST MERCEDES 20 DAYS AGO, I WAS DRIVING WITH MY KIDS AROUND 6:30PM WHEN SUDDENLY I SMELL FUEL INSIDE THE CAR AND ANOTHER VEHICLE APPROACHES ME TO ADVISED ME THAT MY CAR WAS LEAKING FUEL ALL OVER THE ROAD. I TOOK MY KIDS OUT OF THE CAR IMMEDIATELY AND I CONTACTED THE MERCEDES BENZ SERVICE DEPARTMENT FOR HELP AND I WAS TOLD BY A RECEPTIONIST THAT THE SERVICE DEPARTMENT WAS CLOSED THAT I NEED TO CONTACT A TOW SERVICE THAT WAY THE VEHICLE CAN BE DELIVER TO THE DEALERSHIP FOR SERVICE. YOU CAN'T IMAGINED HOW I FELT ON THE SIDE OF THE ROAD AT THAT TIME ALONE WITH MY 2 KIDS WITH A CAR LEAKING FUEL. I'M VERY DISAPPOINTED!! *TR

HIT POT HOLE ON HWY 216 NEAR ABERNANT , AL AND BUSTED 2 TIRES AND KNOCKED FRONT END OUT OF ALIGNMENT. THE BILL TO FIX THE CAR WAS $796.00 . I DRIVE A 2014 MERCEDES BENZ E350. *TR

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ E350 EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, SIZE 245/40R18 97V (NA). THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE PASSENGER FRONT TIRE BLEW OUT. UPON INSPECTION, IT WAS FOUND THAT ALL OF THE TIRES HAD BLISTERS ON THE SIDEWALL. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO CONFIRMED THE FAILURE. THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE DOT NUMBERS WERE UNAVAILABLE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 3,900.

PIN POINT INDENTATION BELOW PASSENGER SIDE WIPER DEVELOPED INTO A 15 INCH WINDSHIELD CRACK. LOCATION OF THE INDENTATION MADE IT IMPOSSIBLE FOR A STONE OR OBJECT TO HIT THE WINDSHIELD THAT FAR BELOW THE HOOD LINE. SUSPECT A DEFECTIVE WINDSHIELD WAS INSTALLED AT THE FACTORY. *TR

RATTLE/TICKING SOUND FROM DRIVER SIDE INTERIOR B PILLAR AREA. VERIFIED BY ROAD TEST WITH TECHNICIAN AT DEALERSHIP. DEALERSHIP REPLACED MULTIPLE SETS OF SEAT BELT HEIGHT ADJUSTER AS WELL AS SEAT BELT ASSEMBLY. ISSUES RETURNS WITHIN A WEEK OF REPAIRS. HIGHLY CONCERNED WITH THE RELIABILITY OF THIS VEHICLE'S SAFETY EQUIPMENT. *TR

THE TRANSMISSION JERKS BETWEEN 3-4 GEAR UP SHIFT CHANGE, CREATING INSTABILITY ON WET OR SLICK ROAD CONDITIONS WHICH CAN CAUSE YOUR CAR TO LOSE CONTROL. FURTHERMORE, THE JERKING CREATED CAN CREATE A CAR ACCIDENT OR INJURY IN LOW SPEED, STOP AN GO TRAFFIC. MERCEDES BENZ CLAIMS IT IS PERFORMING AS DESIGNED AND IS NOT ACCEPTING LIABILITY FOR THERE DEFECTIVE PRODUCT. *TR

IN OCTOBER OF 2013 I LEASED A 2014 MERCEDES E350. THE VEHICLE HAD BEEN PARKED OVERNIGHT AT MY HOME ON 12/25/13 AND UPON ENTERING THE VEHICLE ON 12/26/13, I NOTICED A LARGE CRACK EXTENDING APPROXIMATELY 15 INCHES FROM THE BOTTOM OF THE DRIVER'S SIDE WINDSHIELD WIPER AND UP TO THE CENTER PORTION OF THE WINDSHIELD. WHEN I PARKED THE VEHICLE AT MY HOME ON 12/25/13 THIS LARGE 15 INCH CRACK DID NOT EXIST. I TOOK THE VEHICLE TO THE MERCEDES DEALERSHIP ON 12/27/13 AND WAS TOLD THE HUGE CRACK IN THE WINDSHIELD WAS CAUSED BY A SMALL IMPACT, ABOUT THE DIAMETER OF A PENCIL POINT JUST BELOW THE WINDSHIELD WIPER. THE EXTREMELY SMALL PENCIL POINT DIAMETER IMPACT CAUSED THE WINDSHIELD TO DEVELOP THE CRACK OVERNIGHT WHILE THE VEHICLE WAS PARKED AT MY HOME, SINCE THE LARGE CRACK DIDN'T EXIST WHEN I LAST EXITED MY VEHICLE AT MY HOME ON 12/25/13. I BELIEVE THAT IF SUCH A SMALL PENCIL POINT SIZED IMPACT AS ALLEGED BY THE DEALER, COULD CAUSE SUCH A LARGE CRACK TO DEVELOP OVERNIGHT WHILE MY VEHICLE WAS PARKED AT MY HOME, THE WINDSHIELD ITSELF IS DEFECTIVE AND THE WEAKNESS OF THE E350 WINDSHIELD POSES A SERIOUS SAFETY HAZARD. *TR

THE VEHICLE WAS SERVICED ON 11/27/13. ON 12/2/13 PULLING AWAY FROM A STOP SIGN THERE WAS A LOUD POP AND SUDDEN DROP TO THE CAR. AFTER GETTING OUT OF THE VEHICLE AND LOOKING TO SEE WHAT HAD HAPPENED WE NOTICED THAT THE WHEEL HAD DETACHED FROM THE CAR. POLICE WERE NOTIFIED RIGHT AWAY BECAUSE THE VEHICLE WAS STILL IN THE ROAD. MERCEDES BENZ EMBRACE WAS NOTIFIED DIRECTLY AFTERWARDS AND INFORMED AS TO WHAT HAD HAPPENED. THE TOW TRUCK DRIVER HAD TO TAKE A BOLT OUT OF EACH REMAINING WHEEL TO RE-ATTACH THE ONE THAT CAME OFF TO LOAD THE VEHICLE ONTO THE FLAT BED. FOUR LUG BOLTS WERE MISSING. WE DID FIND A PIECE OF A BROKEN BOLT LAYING ON THE GROUND NOT FAR FROM THE CAR. THE CAR WAS TOWED TO THE MERCEDES BENZ IN MEMPHIS. I THINK THIS IS A SERIOUS DEFECT AND SHOULD BE THOROUGHLY INVESTIGATED TO SAVE THE LIFE OF OTHER DRIVERS, HAD THIS HAPPENED TO ME ON THE INTERSTATE WERE I WOULD HAVE BEEN DRIVING AT THE SPEED OF 70 MPH ALL OF US SITTING IN THE CAR WOULD HAVE BEEN DEAD AND NO ONE WOULD HAVE BEEN ABLE TO FIND THE CAUSE. I HOPE YOU WILL TAKE IMMEDIATE ACTION. THANKS *TR

MY HUSBAND AND I JUST PURCHASED A 2014 MERCEDES E 350 CONVERTIBLE AND THE FIRST TIME I PLACED A STANDARD SIZE WATER BOTTLE IN THE CUP HOLDER IT FELL UNDER THE PEDALS ON THE FIRST TURN. THE CUP HOLDER ARE NOT SAFE TO USE FOR ANY CUPS OR BOTTLES. *TR