Page 2 of 2 · complaints 51–64 of 64

2009 Mercedes-Benz E350 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Electrical System
Filed Jun 11, 201545,000 milesNC

TL* THE CONTACTS OWNS A 2009 MERCEDES BENZ E350. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

Fuel/Propulsion System
Filed Apr 7, 201542,600 milesLA

AFTER FILL UP GAS TANK , STRONG FUME VERY NOTICEABLE WHEN PARK IN GARAGE ENTIRE HOUSE SMELL LIKE GAS . WHEN DRIVE ALSO SMELL STRONG GASOLINE LIKE ITS LEAKING . VERY SCARY *TR

Seats
Filed Nov 19, 2014101,000 milesTX

SEAT HEATER IN BACK OF DRIVERS SEAT SHORTED AND SPARKED, SHOCKING DRIVER. *TR

Fuel System, Gasoline
Filed Aug 23, 201445,000 milesFL

STRONG FUEL SMELL AFTER FUELING THE CAR. VERY NOTICEABLE WHEN PARKED IN THE GARAGE. I REPORTED THIS TO THE REGIONAL MERCEDES BENZ REPRESENTATIVE AND THEY DENIED THAT THERE WAS AN ISSUE REPORTED OR RECALL FOR THIS ISSUE. DUE TO THIS SAFETY ISSUE, I DO NOT ALLOW MY WIFE TO DRIVE THE VEHICLE ANY LONGER. *TR

Fuel/Propulsion System
Filed Mar 21, 201465,000 milesFL

TL* THE CONTACT OWNS A 2009 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE INSIDE OF THE VEHICLE, HE SMELLED FUEL. THE VEHICLE WAS TAKEN THE DEALER FOR INSPECTION AND THEY STATED THAT THE FUEL TANK HAD A LEAK AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

Fuel/Propulsion System
Filed Nov 18, 201379,000 milesCA

STRONG ODOR OF GASOLINE FUMES FROM CAR, ESPECIALLY AFTER REFUELING. FUME SMELL GOES AWAY AS TANK LEVEL GOES DOWN. BROUGHT CAR TO FLETCHER JONES MOTOR CARS IN NEWPORT BEACH, CA, AND THEY REPORTED A HIGH GAS TANK FUEL LEAK, WITH GASOLINE BUILDING UP IN BODY BEHIND REAR DRIVER'S SEAT. THIS HAPPENS TO BE WHERE MY 8-YEAR OLD SON SITS IN THE CAR - ON TOP OF EXPLOSIVE GASOLINE. MERCEDES BENZ DENIES THERE IS ANY PROBLEM WITH THE E350 FUEL TANK, EVEN THOUGH THERE ARE NUMEROUS REPORTED PROBLEMS. *TR

Fuel System, Gasoline
Filed Aug 11, 201326,000 milesAZ

MY 2009 MERCEDES E350 EMITS A VERY STRONG FUEL SMELL ESPECIALLY AFTER REFUELING. I BELIEVE THIS MAY BE RELATED TO YOUR ONGOING INVESTIGATION - PE12001. *TR

Fuel/Propulsion System
Filed Jun 12, 2013100,000 milesNV

TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ E350. THE CONTACT STATED THAT AN ODOR OF GASOLINE WAS IN THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE FUEL SENDING UNIT WAS LEAKING. THE VEHICLE HAD NOT YET BEEN REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Mar 7, 201366,500 milesKS

I HAVE NOTICED STRONG GASOLINE ODORS EMANATING FROM MY CAR AFTER REFUELING. I DO NOT 'TOP OFF' WHEN REFUELING. RESEARCHED ISSUE ONLINE AT BENZWORLD.ORG AND DISCOVERED THAT THE GAS ODOR ISSUE I AM EXPERIENCING MAY BE RELATED TO A PROBLEM BEING SEEN IN NUMEROUS MERCEDES BENZ E-MODEL VEHICLES. THIS PRESENTS A VERY UNSAFE SITUATION AND I AM NO LONGER WILLING TO PARK THE VEHICLE IN MY GARAGE DUE TO THE POTENTIAL FIRE HAZARD. THE POOLING OF RAW GASOLINE ALSO REPRESENTS AN ENVIRONMENTAL ISSUE DUE TO THE EVAPORATION AND CREATION OF TOXIC FUMES. I UNDERSTAND THAT MERCEDES BENZ DEALERS ARE DEMANDING $2,000. OR MORE TO RECTIFY THE PROBLEM BY REMOVING AND REPLACING THE GAS TANKS IN IMPACTED VEHICLES. I FEEL THAT THE MANUFACTURER OF THIS DEFECTIVE COMPONENT SHOULD BE HELD RESPONSIBLE TO RECALL IT AND REPLACE IT. I UNDERSTAND THAT THE NHTSA'S CURRENT INVESTIGATION ACTION NO. FOR THIS ISSUE IS PE 12001. *TR

Tires
Filed Jun 12, 201220,996 milesNJ

BOUGHT A CPO CAR FROM MB WEST CHESTER, PA AND IMMEDIATELY NOTICED FRONT TIRE(S) MAKING THUD SOUND THAT IS MORE NOTICEABLE AT 25-30 MPS; ALTHOUGH AT HIGHER SPEEDS THE THUD SOUND CONTINUES. DEALER SAYS TIRE TREADS ARE ONLY WORN 30%, BUT RECOMMENDED NEW TIRES (WHICH WERE SUPPOSED TO BE ON THE CAR!!). MANUFACTURER SAYS IT SOUNDS LIKE A FLAT SPOT ON THE TIRE. I EVEN PAID FOR EXTRA WARRANTY AND STILL DEALER WILL NOT REPLACE TIRE. VERY CONCERNED FOR SAFETY BASED ON POSTS OF BLOW-OUTS, ETC. IT'S AMAZING THAT TRUCK TIRES HAVE BEEN REPLACED FOR THE SAME REASONS, BUT NOT CAR TIRES. *TR

Fuel System, Gasoline › Storage › Tank Assembly
Filed Mar 24, 2012PA

REFERENCE NHTSA ACTION NUMBER: PE12001 INCONSISTENT GAS SMELL FROM MY CAR AFTER FILLING UP THE TANK. *TR

Structure
Filed Dec 6, 20101,000 milesCA

TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ E350. THE CONTACT WAS DRIVING 1 MPH AND ATTEMPTING TO PARK THE VEHICLE WHEN THE BUMPER BECAME CAUGHT ONTO THE CEMENT BARRIER. THE CONTACT ATTEMPTED TO REVERSE BUT TO NO AVAIL. SHE THEN LIFTED THE BUMPER TO RELEASE THE VEHICLE FROM THE CEMENT BARRIER. SHE STATED THERE WAS A FLAP THAT WAS ATTACHED TO THE BUMPER THAT BECAME CAUGHT ONTO THE CEMENT BARRIER. THE ENTIRE FRONT END OF THE VEHICLE WAS DAMAGED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER ADVISED THE CONTACT TO REVERSE THE VEHICLE INTO THOSE TYPES OF PARKING SPACES. THE FAILURE OCCURRED TWICE. THE CONTACT CALLED THE MANUFACTURER AND THEY ADVISED HER ALSO TO REVERSE THE VEHICLE INTO CERTAIN TYPES OF PARKING BARRIERS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 25,000.

Structure
Filed Nov 12, 20101,000 milesCA

TL*THE CONTACT OWNS A 2009 MERCEDES BENZ E350. THE CONTACT STATED THAT THE UNDERCARRIAGE SHIELD BECAME LODGED ON PARKING BUMPERS AND OTHER ROAD OBJECTS. THE SHIELD CAUSED THE BUMPER TO FRACTURE FROM THE VEHICLE WHENEVER IT BECAME LODGED ON AN OBJECT. THE DEALER ADVISED THE CONTACT TO DRIVE CAUTIOUSLY. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 24,000.

Wheels
Filed Feb 23, 20103,300 milesVA

WE BOUGHT 2009 MB E-350 W/SPORT PACKAGE WHICH HAS AMG WHEELS ON IT. CAR HAS CURRENTLY 3K MILES ON IT. WHEN MY WIFE WAS DRIVING, SUDDENLY WHEEL MATERIAL POP-OUT FROM THE MIDDLE OF THE BASE (18" WIDTH) AND CAUSE SUDDEN LOSS OF AIR. PLEASE NOTE THAT THERE IS NO DAMAGE TO TIRE (LIKE HOLE, IMPACT ON THE AREA WHERE WHEEL DAMAGED). WE BELIEVE THAT WHEEL HAS MATERIAL/DESIGN DEFECT BECAUSE WHEEL NORMALLY VERY SOLID HARD TO POP-OUT LIKE THIS. EVEN DEALER OR NO-ONE HAS SEEN THIS KIND OF INCIDENT. MY WIFE IS PREGNANT AND SHE WAS DRIVING THIS VEHICLE AND NOW SHE IS SCARED TO DRIVE THIS VEHICLE DUE TO INCIDENT. WE BELIEVE THAT DUE TO SAFETY OF US AND FOR OTHERS WHO ARE USING MB W/AMG WHEELS NEEDS TO BE EXAMINE. IF REQUIRE, I CAN PROVIDE PICTURES OF THE WHEEL AND TIRE. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Mercedes-Benz E350 → · Every E350 year → · How the figures are calculated →