Owners filed 3 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 2 times.
Do not drive
NHTSA attached an advisory to a recall on this vehicle. Advisories apply to specific production runs — check your VIN with the manufacturer or at nhtsa.gov/recalls before driving it.
What fails
Component
Reports
Crashes
Fires
Injuries
Unknown or Other
1
0
0
0
Suspension
1
0
0
0
Electrical System
1
0
0
0
2 safety recalls
Part 573 reports
Electrical System › Instrument Cluster/Panel26V281000
Filed May 1, 2026144,049 vehiclesMercedes-Benz Usa, Llc
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class, E-Class, SL, CLE, and GLC vehicles. The infotainment control unit may reset while the vehicle is in motion and cause the instrument panel display to go blank.
Risk. An instrument panel display that fails to show critical safety information, such as the speedometer and warning lights, increases the risk of a crash.
Remedy. Dealers will update the infotainment control unit software, free of charge. Owner notification letters were mailed June 29, 2026. MBUSA's number for this recall is 2026050004. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 8, 2026.
Power Train › Axle Assembly24V941000Do not drive
Filed Dec 18, 202417 vehiclesMercedes-Benz Usa, Llc
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2025 E 350, E 350 4MATIC, E 450 4MATIC, and E450 4MATIC station wagon vehicles. The camber strut bracket may have been improperly welded onto the rear axle carrier, possibly resulting in separation of the bracket from the rear axle carrier.
Risk. Rear axle carrier failure can cause a sudden loss of vehicle handling and control, increasing the risk of a crash.
Remedy. Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will replace the rear axle carrier, free of charge. Owner notification letters were mailed January 22, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024120015.
What owners reported
Newest filings
Electrical System
Filed Aug 12, 2026FL
Software issue: all screens go black without warning while driving. No access to speed, car temperature, a real safety issue. It’s like driving blind complete loss of controls. It was 98 degrees in Florida and suddenly the heater was blasting heat. My son, a passenger was unable to turn it off.
Suspension
Filed Dec 17, 2025VA
The steering and suspension system appears to be malfunctioning. The vehicle consistently pulls to the right during normal driving and does not track straight when the steering wheel is held centered. This condition requires constant steering correction and affects vehicle stability and control. My safety and the safety of others are put at risk, particularly at highway speeds or during emergency maneuvers, where unintended lane deviation may occur. The issue is repeatable and occurs on straight, flat roads at both city and highway speeds. The vehicle has been inspected multiple times by an authorized Mercedes-Benz dealership, including alignment checks, but the condition has not been corrected. No warning lights or dashboard messages were displayed prior to or during the occurrence of this issue. The vehicle remains available for inspection upon request.
Unknown or Other
Filed Oct 29, 2025MA
Subject: Electrical System Failure and Safety Hazard – 2025 Mercedes-Benz E350 Dear Sirs, I am writing to formally report a serious safety concern and design flaw involving my 2025 Mercedes-Benz E350, which recently suffered a complete dashboard and display failure. According to the service technician, liquid that entered from the cup-holder area reached wiring and computer modules located directly underneath, causing a total system short. I was informed that this damage was not covered under warranty because it was attributed to “liquid exposure.” However, I never noticed any liquid spill or misuse of the vehicle. When the dashboard failed, the following critical systems were lost: Speedometer and vehicle speed display Warning lights (airbag, ABS, check engine, etc.) Fuel gauge and temperature indicators Navigation and climate control screens This left me driving without any visible speed, warning, or system status, which constitutes a clear safety hazard both to myself and other motorists. The wiring harnesses and control modules located directly under the cup holders are unprotected from moisture or condensation, even from normal use. This placement exposes sensitive electronics to a predictable and foreseeable hazard — a beverage container or minor condensation. A luxury vehicle of this level should not experience catastrophic electrical failure from normal interior use. The design effectively ensures that even the smallest moisture exposure can lead to multi-thousand-dol
NHTSA has issued a do-not-drive warning for a recall on this vehicle.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 1, 2026. Source: NHTSA Office of Defects Investigation.