2017 Mercedes-Benz E 300 complaints

I WAS DRIVING DOWN THE ROAD AND MY POWER STEERING WENT OUT. I GOT A MESSAGE STATING "STEERING MALFUNCTION INCREASED PHYSICAL EFFORT SEE OWNER'S MANUAL". THE VEHICLE HAS 16,XXX MILES ON IT.

I PURCHASED THIS VEHICLE IN JANUARY 2020. AT FIRST, THE FUEL FILLER DOOR WOULD NOT STAY CLOSED ONCE I OPENED IT TO PUMP GAS. EVERY TIME I WOULD CLOSE IT, IT WOULD POP BACK OPEN. I WOULD HAVE TO CLOSE IT ABOUT 10 TIMES BEFORE IT WOULD STAY CLOSED. THEN, I WENT TO PUMP GAS AND THE FUEL FILLER DOOR WOULD NOT OPEN ALTHOUGH THE VEHICLE WAS UNLOCKED. PEOPLE EXPECT BETTER QUALITY FROM SUCH AN EXPENSIVE BRAND. MERCEDES BENZ NEEDS TO ADDRESS THIS WIDESPREAD ISSUE WITH THE FUEL FILLER DOOR.

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ E300. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES SPONTANEOUSLY ENGAGED, THE VEHICLE STOPPED, AND THE EMERGENCY BRAKE INDICATOR ILLUMINATED AND BEEPED. THE VEHICLE WAS TAKEN TO LOKEY MOTOR COMPANY (19820 US HWY 19 N, CLEARWATER, FL 33764, (727) 362-6657) WHERE IT WAS DIAGNOSED THAT THE RADAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 10,000.

WHEN APPLYING GAS AFTER BRAKING, THE CAR HAS AN INTERMITTENT STUTTER. THE CAR WAS RECALLED FOR A TRANSMISSION ISSUE AND AFTER THE RECALL WAS PERFORMED, THE PROBLEM APPEARED. LOCAL DEALER CALLS IT NORMAL

THIS SUNDAY, MY BROTHER IN LAW WAS DRIVING THE CAR AND I WAS SITTING I. PASSENGER SEAT AND MY 5 YEAR OLD NIECE IN THE BACKSEAT. SUDDENLY, THERE WAS A LOUD POP SOUND AND AFTER FEW SECONDS THE GLASS STARTED FALLING IN THE CAR FROM ABOVE, WE FOUND OUT THAT THE SUNROOF GLASS SHATTERED FOR NO REASON, NOTHING HIT THE CAR, NO POTHOLES, NOTHING AT ALL. MY BRO IN LAW DID GET HURT ON ON ARM AS A SMALL PIECE OF GLASS HIT HIM. IMMEDIATELY I CALLED MERCEDES BENZ ROADSIDE ASSISTANCE AND TOLD THEM TO PICK MY CAR FROM MY BRO IN LAWS HOUSE ONCE WE REACHED. NEXT DAY NO RESPONSE FROM MERCEDES BENZ AND AFTER 3 DAYS (TODAY IS WEDNESDAY) THE DEALERSHIP 'TEXTS' (STILL NO CALLS) SAYING THAT I WILL HAVE TO PAY $2126, THE THING IS I DON'T MIND PAYING SINCE I HAVE INSURANCE BUT WHAT ABOUT THE SAFETY FEATURES, WHEN I TOLD THAT SERVICE GUY ABOUT IT, HE SAID THEY CAN'T DO ANYTHING ABOUT IT. I EVEN TOLD ME ABOUT COMPLAINING IT TO YOU GUYS BUT STILL NOTHING. IT'S MERCEDES BENZ OF FOOTHILL BLVD, IRVINE, CA. APART FROM THAT, I LOOKED UP ONLINE AND I SAW FEW PEOPLE WHO HAVE SAME ISSUES AS ME (SUNROOF SHATTERING/BREAKING MERCEDES BENZ).

2017 MERCEDES BENZ E300. CONSUMER WRITES IN REGARD TO MANUFACTURING ISSUES THAT REQUIRE TIRE REPLACEMENT BUT THE NECESSARY TIRE HAS BEEN DISCONTINUED. * AS *JS *JS

THE MOTORIZED TRUNK LID SPONTANEOUSLY AND FORCEFULLY CLOSED ON MY HEAD, CUTTING MY FACE, WHILE I WAS LOADING (WITH BOTH HANDS) GROCERIES INTO THE TRUNK. CAR WAS PARKED IN PARKING LOT, ENGINE OFF.

ROOF SPOILER DETACHED AFTER BEING REPLACED NUMEROUS TIMES AND SAID TO BE FIXED BY MERCEDES BENZ DEALERSHIP. BRAKES VIBRATED FOR THE LIFE OF THE CAR WHEN NEW, REPORTED ISSUE 3 TIMES UNTIL FULLY WRAPPED ON FOURTH TIME VISITING SERVICE CENTER. DEALERSHIP DENIES FIX EVEN THOUGH PREVIOUSLY REPORTED. DEALERSHIP DOES NOT TAKE RESPONSIBILITY FOR MISDIAGNOSES AND MANUFACTURE DEFECT. VERY DANGEROUS TO HAVE FAILING BRAKES.

MY 2017 MERCEDES BENZ E300 CAR SEEMS TO HAVE SEVERE TIRE RIM BREAKING ISSUE. SO FAR I HAVE HAD TO REPLACE 2 RIM'S ON THIS CAR AND 3 TIRES. I USE THIS CAR FOR COMMUTE TO WORK AND DRIVE ON HIGHWAYS IN CT WHICH ARE IN PRETTY GOOD CONDITION. SO THIS CAR IS NOT GOING OVER ON POTHOLES OR LIKE. HENCE I AM VERY WORRIED ABOUT THE SAFETY OF THE RIMS ON THIS CAR. THE STAFF AT THE DEALERSHIP REPORTED THAT THEY HAVE SEEN OTHER CARS OF THE SAME MODEL COME FOR RIM REPLACEMENTS MUCH MORE FREQUENTLY THAN OTHER MODELS. I HAVE CALLED MERCEDES AND COMPLAINED ABOUT THIS AND HAVE RECEIVED NO RESPONSE.

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ E300. AFTER STARTING THE ENGINE, THE MESSAGE "STEERING MALFUNCTION STOP THE VEHICLE" SUDDENLY DISPLAYED AND THE STEERING WHEEL SHOOK AND VIBRATED. THE CONTACT STATED THAT AN UNUSUAL NOISE WAS ALSO PRESENT COMING FROM THE STEERING COLUMN BEFORE THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS RESTARTED, BUT THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TOWED TO MERCEDES OF ORLANDO (810 ORLANDO AVE, ORLANDO, FL), BUT THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. IN ADDITION, WHILE OPERATING THE VEHICLE, THE PASSENGER SIDE HEADLIGHT WOULD SOMETIMES STOP ILLUMINATING. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 26,000.

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ E300. WHILE DRIVING 70 MPH, SMOKE EMERGED FROM THE ENGINE COMPARTMENT AND OIL WAS LEAKING FROM THE VEHICLE. ADDITIONALLY, AN ABNORMAL BOOMING NOISE WAS HEARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE HIGHWAY SAFETY DEPARTMENT ARRIVED AT THE SCENE AND PROVIDED SAND. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (HOUSE OF IMPORTS, 6862 AUTO CENTER DRIVE, BUENA PARK, CA 90621, (714) 627-5553) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED REFERENCE NUMBER: 1-7QUCM. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 16,000.

VERY WEAK BACKUP CAMERA WARNING SIGNAL

THE DRIVERS EXTERIOR LEFT SIDE REARVIEW MIRROR IS OVERLY TOO LARGE AND IS MOUNTED APPROXIMATELY 2" TO 2.5" TOO HIGH . COMBINED WITH THE CO-LOCATED BODY ROOF SUPPORT BEAM BEING VERY LARGE THE DRIVER IS THEREFORE GREATLY IMPACTED BY THE COMBINED REDUCTION IN VISABILITY IN THAT ARC OF VISION WHILE TURNING LEFT. I'VE LEASED IN SUCCESSION 11 M/B SEDANS AND HAVE NEVER BEEN FACED WITH THIS PROBLEM. I'M 5'8", ATHLETIC, WELL AWARE OF ERGONOMICS, I'M A PE - SAFETY ENGINEER AND REALLY ANNOYED AND CONCERNED WITH THIS BIG BLIND SPOT AREA. I'VE FOUND THAT FOR THE FIRST TIME IN MY DRIVING LIFE I'VE HAD TO BE VERY CAREFUL WHEN TURNING LEFT PARTICULARLY IN VERY CONGESTED TRAFFIC SITUATIONS DUE TO THE LARGE REDUCTION IN VISIBILITY IN THAT AREA. PROBLEM STARTS IMMEDIATELY FROM A PARKED OR STOPPED SITUATION, LIKE AT A TRAFFIC LIGHT TO THEN INITIALLY START MOVING PARTICULARLY WHEN IMPLEMENTING A LEFT HAND TURN. VEHICLE LEASED ON 07/31/2017. PROBLEM HAS BEEN CONSTANT SINCE THEN.

FRONT DRIVERS AND PASSENGER DOORS DO NOT STAY OPEN, NO TENSION AND DOOR CLOSES BACK ON YOU AFTER OPENING. WILL NOT STAY OPEN ON ZERO GRADIENT OR WHILE UPHILL. MERCEDES BENZ DEALERSHIP ATTEMPTED TO FIX AND CHANGE HINGES NUMEROUS TIMES. NOT HAS BEEN FIXED. DOOR HING HAS ZERO TENSION AND WILL NOT KEEP FRONT DOORS OPEN. VERY DANGEROUS IF CHILD IS IN BETWEEN DOORS AND DOOR CLOSES ON YOU. HAS INJURED AND BRUISED LEGS NUMEROUS TIME FOR NUMEROUS DRIVERS AND PASSENGERS.

AFTER ABOUT 1-2 MIKES OF DRIVING MY 2017 MB E300 STARTED JERKING AND ENGINE LIGHT CAME ON WHEN I DROVE TOWARD THE FIRST LANE FOR A LEFT TURN ON A BUSY HIGHWAY INTERSECTION. I ALSO FOUND THE GEAR WAS CHANGED TO NEUTRAL. I TRIED TO CHANGE THE GEAR TO DRIVE WHILE WAITING FOR THE TRAFFIC LIGHT BUT I COULDN'T. I STOPPED THE ENGINE TO RESTART BUT COULDN'T RESTART AT ALL. I PRESSED THE MB ROADSIDE ASSISTANCE BUTTON. THEY SAID A TOW TRUCK WOULD BE THERE WITHIN 20 MINS. IN THE MEANTIME SOMEONE HELPED PUSH THE CAR TO MOVE IT TO THE SIDE BUT THE GEAR DIDN'T STAY ON NEUTRAL. IT KEPT GOING BACK TO PARK. THEN IT DIDN'T GO TO NEUTRAL ANYMORE. I GOT STUCK IN THE MIDDLE OF THE ROAD. THERE WAS NOTHING ELSE I COULD DO BUT PATIENTLY WAITED FOR TOWING WITH MY LITTLE KID INSIDE THE CAR WITH AN EMERGENCY LIGHT ON AND 4 WINDOWS OPEN. THE CAR WAS HEATED UP WITH THE OUTSIDE TEMP OF OVER 90F. MY KID WAS GETTING EXHAUSTED AND DROWSY DUE TO A HIGH TEMP OF 110F INSIDE THE CAR. I PRESSED THE ASSISTANCE BUTTON AGAIN AFTER WAITING ALMOST 40 MINS AND EXPLAINED ABOUT AN URGENT SITUATION. THEY SAID THEY WERE STILL SEARCHING FOR A PROVIDER AND WOULD TEXT ME ETA OF A TOW TRUCK ONCE THEY LOCATED IT. COULDN'T BELIEVE WHAT THEY SAID. MY KID WAS ALMOST PASSING OUT FROM THE HEATSTROKE. I STARED LOOKING FOR OTHER WAYS TO TOW MY CAR WHEN I FINALLY GOT A TEXT FROM THE ROADSIDE SERVICE SAYING A TRUCK WOULD BE THERE IN 50 MINS. OMG! THEN A LADY STOPPED HER CAR NEXT TO ME. SHE GAVE US WATER, LET ME MOVE MY KID INTO HER CAR

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ E300. THE CONTACT STATED THAT THE ACTIVE BRAKING ASSIST DRIVING ASSISTANCE PACKAGE ACTIVATED SEVERAL TIMES WITHOUT WARNING WHILE DRIVING OVER BRIDGES. THE FAILURE CAUSED THE VEHICLE TO STOP ABRUPTLY SEVERAL TIMES. THE DEALER (MERCEDES-BENZ OF ATHENS, 4735 ATLANTA HIGHWAY, BLDG. A, ATHENS, GA 30606, (706) 549-6585) WAS NOTIFIED, BUT COULD NOT DUPLICATE THE FAILURE BECAUSE FAILURE SITE IS IN BLUFFTON, S.C. THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS THEN TAKEN TO MERCEDES-BENZ OF HILTON HEAD (155 FORDING ISLAND RD, BLUFFTON, SC 29910, (843) 815-0300). THE ASSOCIATES FROM THE DEALER TEST DROVE THE VEHICLE WHILE ONE OF THEM RECORDED A VIDEO OF THE SYSTEM ENGAGING. THE SECOND DEALER INDICATED THAT A FORM WOULD NEED TO BE SIGNED TO DEACTIVATE THE SYSTEM; HOWEVER, THE CONTACT WANTED TO ENSURE THAT THE SYSTEM FUNCTIONED PROPERLY. A TECHNICIAN WAS SENT FROM THE MANUFACTURER WHO INDICATED THAT THE ACTIVE BRAKING ASSIST DRIVING ASSISTANCE PACKAGE DETECTED AN OBSTACLE AND WAS ENGAGING WHEN THERE WAS NO OBSTACLE. THE MANUFACTURER PROVIDED NO REMEDY AND STATED THAT THE SYSTEM WAS PERFORMING AS DESIGNED. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT

REAR RADAR NOT WORKING SO NO WARNING OF PEDESTRIANS OR VEHICLES. THERE IS NO DETECTABLE NOISE TO WARN OPERATOR. SERVICE MANGROVE AR BONITA MERCEDES OF FL. SAYS HE COULD DRILL SOME HOLES IN CA?.?? HAVE ALMOST BEEN STRUCK SEVERAL TIMES, THIS MUST BE A SYSTEM PROBLEM THE WAY THE ARE AVOIDING. VERY DANGEROUS.

ENGINE CUTS OFF WHILE DRIVING

ESP INOPERATIVE AND ACTIVE BRAKE ASSIST WARNINGS APPEARED IN INSTRUMENT PANEL. CAR THEN COMPLETELY SHUT DOWN WHILE GOING APPROXIMATELY 40MPH ON A MAIN ROAD. NO BRAKES, NO STEERING, NO ACCELERATION. FUEL ODORS WERE PROMINENT. AFTER RESTARTING CAR, SAFELY MADE IT TO THE DEALER WHO COULD NOT DUPLICATE/REPRODUCE ISSUE BUT PERFORMED 'RESET'. ERROR MESSAGES APPEARED AGAIN 03/19/18. 2ND TRIP TO DEALER UNDERWAY. DEALER OFFERED TO PICK UP CAR FOR ME UNDERSTANDING MY EXPERIENCE JUST A WEEK PRIOR.

2017 MERCEDES BENZ E300. CONSUMER WRITES IN REGARDS TO LOSS OF STEERING WHILE TRAVELING AT HIGH SPEEDS. *LD THE CONSUMER STATED THE DEALER COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE. *JS

CAR COMPLETELY SHUT DOWN GOING 60 MPH ON A MAIN ROAD.

THE CAR CAUGHT ON FIRE AFTER IT BEING IN SERVICE AT THE DEALERSHIP. THE CAR WAS SENT TO THE CAR DEALERSHIP 3 TIMES BECAUSE THE AUTO START WAS NOT WORKING PROPERLY. THE CAR WOULD JUST STOP AND COULD NOT TURN BACK ON SO I HAD TO GET IT TOWED 3 TIMES...... AFTER THE LAST TIME IT CAUGHT ON FIRE WITH THE PASSENGER INSIDE THE CAR..... PASSENGER IS OK DID NOT GET HURT BUT IT WAS A VERY TRAUMATIZING EXPERIENCE. THE CAR IS NOW A TOTAL LOSS AND I'M STILL WAITING ON THE DEALERSHIP TO INVESTIGATE THE FIRE AND TO PAY FOR THE CAR.

THE VEHICLE HAS A KNOWN SAFETY DEFECT WHICH HAS BEEN REFERRED TO BOTH THE PRESIDENT OF MERCEDES BENZ USA AND THE CHAIRMAN OF DAIMLER AG (PARENT OF MERCEDES BENZ USA) IN GERMANY. MB USA HAS STATED THAT THE PROBLEM IS A THIRD PARTY SOFTWARE ERROR AND HAS REFUSED TO ACCEPT RESPONSIBILITY FOR THE PRODUCT. IT APPEARS TO BE A COVER-UP NOT DISSIMILAR TO THE VW ISSUE WHERE MANAGEMENT IS ACTIVELY AVOIDING ADDRESSING THE PROBLEM AND WON'T PUT ITS ACKNOWLEDGEMENT IN WRITING OR ADVISE THE OWNERS OF THE VEHICLE OF THE ISSUE AND ITS POTENTIAL LIFE THREATENING IMPACT. IN SUM, THE GPS SYSTEM IN THE $60,000+ IS NOT ACCURATE AND MAY GIVE SUBSTANTIALLY FALSE INFORMATION, CAUSING A DRIVER TO GO TO PLACES/AREAS WHICH MAY BE DANGEROUS. THE MOST EGREGIOUS ASPECT IS THAT MB THINKS IT IS SMARTER THAN EVERYONE, INCLUDING THE REGULATORY AGENCIES, AND ARE PURPOSEFULLY IGNORING THE PUBLIC'S SAFETY. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION. MULTIPLE PHOTOS HAVE BEEN SENT TO MB AND THE MB ENGINEERS VERIFIED THE SAFETY PROBLEM. ALTHOUGH I HAVE INDICATED BELOW THE SEPTEMBER DATE OF THE FIRST LETTER TO THE PRESIDENT OF MBUSA, THE ISSUE WAS NOTICED BY ME IN JULY 2017, REPORTED TO THE LOCAL DEALER IN AUGUST, CONFIRMED SUBSEQUENTLY AND IS ON GOING. *JS

PANORAMIC SUNROOF SPONTANEOUSLY EXPLODED WHILE DRIVING ON FREEWAY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2017 MERCEDES-BENZ E300W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V076000 (AIR BAGS) AND 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (MERCEDES-BENZ OF CLEAR LAKE, CLEAR LAKE, TX, 281-554-9100) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT....UPDATED 10/27/17 *BF UPDATED 11/2/2017*JS

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ E300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V080000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE MERCEDES-BENZ OF BROOKLYN DEALER (1800 SHORE PKWY, BROOKLYN, NY 11214; 718-258-5100) AND THE HELMS BROS INC. DEALER (20824 NORTHERN BLVD, BAYSIDE, NY 11361; 877-699-8519). BOTH DEALERS INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE AND THEY WOULD NOT BE ABLE TO SERVICE THE VEHICLE BECAUSE IT WAS NOT PURCHASED AT THEIR LOCATIONS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT FAILED TO RESPOND. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

RECALL 17V246 WAS PERFORMED AT AUTHORIZED MERCEDES BENZ DEALERSHIP, COUPLE WEEKS AFTER THE SPOILER FLEW OFF WHILE DRIVING ON THE HIGHWAY WITHOUT WARNING, ALMOST STRIKING THE FOLLOWING CAR BEHIND ME AND GOING INTO ITS WINDSHIELD CAUSING POTENTIAL CRASH.

THE BRAKE PEDAL IS TOO CLOSE TO THE CENTER CONSOLE. THE SPACE FOR MY FOOT ON THE GAS PEDAL IS ONLY ABOUT 1/4-INCH WIDER THAN MY FOOT. SO, IN AN EMERGENCY SITUATION, WHEN TRYING TO LIFT MY FOOT OFF THE GAS PEDAL TO APPLY THE BRAKES, MY FOOT BECAME ENTANGLED WITH THE BRAKE PEDAL. BY THE TIME I FINALLY GOT MY FOOT ON TOP OF THE GAS PEDAL, IT WAS ALMOST TOO LATE. I ALMOST CRASHED.

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ E300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE PARKING BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED THE DELRAY MERCEDES-BENZ DEALER WHO INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/01/17*LJ *JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2017 MERCEDES-BENZ E300. WHILE DRIVING APPROXIMATELY 71 MPH, THE BRAKES SCREECHED AND THE VEHICLE SHOOK AND THEN SHUT OFF IN THE MIDDLE OF THE HIGHWAY. THE ACTIVE BRAKE ASSIST AND "SEE OPERATOR'S MANUAL" INDICATORS ILLUMINATED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER KEPT THE VEHICLE FOR ONE WEEK. THE CONTACT RETRIEVED THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE TECHNICIAN STATED THAT THERE WAS NO REMEDY FOR THE BRAKE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V076000 (AIR BAGS) AND 17V114000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ E300. WHILE DRIVING 50 MPH, THE VEHICLE LOST POWER AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART, BUT THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE DEALER DIAGNOSED THAT THE FUEL PUMP WAS DEFECTIVE AND NEEDED REPLACEMENT. THE CONTACT WAS UNAWARE IF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,600. THE VIN WAS NOT AVAILABLE.

THE SUNROOF FOR MY 2017 MERCEDES E300 JUST SPONTANEOUSLY SHATTERED WHILE DRIVING. I WAS DRIVING STRAIGHT AHEAD AROUND 50 MPH ON A HIGHWAY ON A RAINY DAY, WITH NO ONE IMMEDIATELY IN FRONT OF ME WHEN I HEAR A LOUD NOISE THAT STARTLED ME. I DIDN'T KNOW WHAT HAD HAPPENED UNTIL I HEARD WIND NOISE FROM OUTSIDE AND REALIZED THE SUNROOF HAD SHATTERED. ONCE I WAS ABLE TO SAFELY PULL OVER, I REALIZED THAT THE THERE WAS A HUGE HOLE IN MY SUNROOF AND IT SEEMED TO HAVE ORIGINATE FROM INSIDE, AS THE GLASS WAS PUSHED OUTWARD. WITH NO CARS IN FRONT OF ME, DRIVING ON A STRETCH OF HIGHWAY WITH NO OVERPASS, I SUSPECT THAT THE GLASS OR CAR HAD A DEFECT AND SHATTERED ON ITS OWN. IT WAS A SCARY INCIDENT THAT COULD HAVE BEEN MUCH WORSE. FORTUNATELY, NO ONE WAS INJURED. THE CAUSE FOR THE INCIDENT IS UNKNOWN SINCE THERE WERE NO ROCKS OR OTHER FOREIGN OBJECT THAT WAS NEAR THAT COULD HAVE SPECIFICALLY HIT THE SUNROOF WITH DOING NO OTHER DAMAGE TO THE VEHICLE. *TR