2011 Mercedes-Benz CLS550

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

Risk. A detached sunroof panel can become a road hazard, increasing the risk of a crash.

Remedy. Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.

Risk. A detached sunroof panel may become a road hazard, increasing the risk of a crash.

Remedy. Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.

Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

Risk. A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy. MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

SITTING @ RED LIGHT NOT MOVING AND BOTH HEAD RESTS DEPLOYED. HADN'T HIT ANY POT HOLES NOR WAS MY VEHICLE JARRED IN ANY WAY. HAD TO PAY $165 FOR DEALER TO RESET THEM AS IT WAS NOT UNDER WARRANTY....UPDATED 09/22/15 *BF THE HEADREST MECHANISM MUST BE DEFECTIVE TO DEPLOY WHILE THE VEHICLE IS SITTING PERFECTLY STILL. UPDATED 12/9/2015 *JS

I SMELL GAS FUMES IN AND AROUND THE VEHICLE. I AM WORRY BECAUSE THE SMELL IS VERY STRONG WERE THE BABY CAR SEAT IS, HE IS INHALING ALL THAT FUMED.

TODAY, I WAS INFORMED BUY THE MERCEDES BENZ DEALER SERVICE SPECIALIST AT INTAKE, AT THE ONLY DEALER IN FAYETTEVILLE N.C. 3203 BRAGG BLVD. WHEN TAKING THE CAR IN FOR SERVICE THAT THE REVERSE CAMERA FOR BACKING UP SAFELY, COAXIAL CABLE WAS DAMAGED CAUSING THE CAMERA TO MALFUNCTION DUE TO OPENING AND CLOSING THE TRUCK. APPARENTLY, THE TRUCK SLICES THE COAXIAL CABLE EACH TIME YOU OPEN AND CLOSE THE TRUCK UNTIL THE CABLE BREAKS, STOPPING THE CONNECTION OF THE CAMERA TO THE VIEWER. I DON'T BELIEVING THIS DEFECT IN THE USE OF THE TRUCK CAUSING THE CABLE TO BE CUT UP SHOULD BE AT THE CONSUMERS EXPENSE TO FIX EACH TIME IT HAPPENS FROM SIMPLY USING OUR TRUNKS. I ALSO HAVE A DISABILITY RETIREMENT DUE TO INJURES TO MY NECK AND BACK WORKING AS A LAW ENFORCEMENT OFFICER, AND THAT BACK UP CAMERA HELPS TO INSURE SAFE BACK UPS FOR PEOPLE SUCH AS MYSELF. *TR

TL* THE CONTACT OWNS A 2011 MERCEDES BENZ CLS 550. THE CONTACT STATED THAT THE VEHICLE LUNGED FORWARD AFTER BEING SHIFTED INTO DRIVE AND DRIVEN OUT OF A DRIVEWAY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER STATED THAT THE TRANSMISSION CODES NEEDED TO BE RESET. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 18,000. UPDATED 04/25/12*LJ THE CONSUMER STATED WHEN HE SHIFTED FROM REVERSE TO DRIVE, THERE WAS A LONG DELAY TO ENGAGE. UPDATED 05/02/12