Owners filed 10 complaints about this vehicle with federal regulators, most often about the equipment › mechanical › accessory scissor/screw/bottle jack/lift. It has been recalled 1 time.
Filed Jul 7, 2008404 vehiclesMercedes-Benz Usa, Llc.
Defect. MERCEDES-BENZ IS RECALLING MY 2006-2008 M-CLASS, R-CLASS, MY 2005-2009 SLK-CLASS, MY 2005-2008 C-CLASS, MY 2003-2004 AND 2006-2008 CLK-CLASS, MY 2003-2008 E-CLASS, MY 2004 AND 2008 CL-CLASS, MY 2008 CLS-CLASS, MY 2004 AND 2007-2008 S-CLASS, MY 2003 G-CLASS, AND MY 2003-2004, 2006 AND 2009 SL-CLASS VEHICLES. A SOFTWARE CALIBRATION NUMBER (SCN) CODING RECEIVED ON THE AFFECTED VEHICLES DURING A RECENT WORKSHOP VISIT WAS INCORRECT. DEPENDING ON THE MODEL YEAR AND MODEL AFFECTED, THE RESULTS OF AN INCORRECT SCN CODING CAN AFFECT A NUMBER OF VEHICLE SAFETY AND EMISSION FUNCTIONS INCLUDING THE FOLLOWING TYPES OF FUNCTIONS: (1) THE FUEL GAUGE READINGS MAY BE INCORRECT; (2) A STUCK FUEL-LEVEL SENSOR MAY NOT BE DISPLAYED IN THE INSTRUMENT CLUSTER; (3) THE OBD SYSTEM MAY CAUSE THE CHECK ENGINE LIGHT TO ILLUMINATE INCORRECTLY; AND, (4) THE SPEEDOMETER MAY BE OUT OF TOLERANCE.
Risk. IN THE EVENT OF A VEHICLE CRASH, THE ELECTRICAL FUEL PUMP MAY NOT RECEIVE A CRASH SIGNAL THAT IS REQUIRED FOR THE FUEL PUMP TO DISCONNECT AND PREVENT FUTURE FUEL DELIVERY AS DESIGNED.
Remedy. DEALERS WILL RECODE THE SCN FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 30, 2008. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
What owners reported
Newest filings
Seat Belts
Filed Jan 6, 2014103,000 milesMN
I HAVE HAD SEAT BELT TROUBLE. WHEN I FIRST BOUGHT THE CAR IT WAS WEAK TO RETRACT. THAN 9 MONTHS LATER IT GAVE OUT ON ME. I LOOKED INTO IT ONLINE AND IT TURNS OUT ALMOST ALL THESE VEHICLES HAVE THIS PROBLEM BEFORE 100,000 MILES. THERE ARE DOZENS OF FORUMS IN COMPLAINTS PLENTY OF PEOPLE SAYING THEY HAVE THE PROBLEM TO IN EACH. ITS A HAZARD THAT PEOPLE ARE DRIVING THESE CARS AND DECIDE THEY DON'T HAVE $500 TO BUY A SEAT BELT RETRACTOR PLUS $200 IN LABOR. ALSO IT OFTEN LEAVES NO WARNING THAT IT WON'T RETRACT. THERE WILL BE AN ACCIDENT ONE DAY AND SOMEONE WILL DIE AND ITS BECAUSE THEY DIDN'T HAVE THE MONEY TO FIX A SEATBELT THAT SHOULD BE WORKING. MINE GAVE OUT OF NO WHERE SO WHEN I WAS AWAY FROM HOME IF I WOULD OF GOTTEN INTO AN ACCIDENT THAT'S A PROBLEM WORTH FIXING. MY GIRLFRIEND IS AN EMT AND SHE SAYS THAT A SEAT BELT PLACED TO HIGH OR TOO LOW CAN CAUSE U TO BE CRUNCHED UNDER THE STEERING WHEEL OR FLY UP OVER INTO THE WINDSHIELD. SO ONE THAT GOES LOOSE ON YOU WHILE DRIVING WILL CAUSE SERIOUS INJURY BECAUSE JUST THE FACT THAT THERE IS MOVING SPACE WILL CAUSE YOU TO WIGGLE LOOSE FROM YOUR SEAT. *TR
Electrical System
Filed May 11, 201132,879 milesNJ
TL* THE CONTACT OWNS A 2003 MERCEDES BENZ CLK430. THE CONTACT STATED THAT THE SPEEDOMETER AND RADIO WERE DEFECTIVE. HE MENTIONED THAT THE PIXELS ON BOTH WERE MISSING. THE DEALER WAS CONTACTED WHO STATED THAT THE INSTRUMENT CLUSTER WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 32,879.
SteeringFire
Filed Aug 29, 200857,528 milesNC
TL*THE CONTACT OWNS A 2003 MERCEDES BENZ CLK 500. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT NOTICED FLAMES UNDERNEATH THE VEHICLE. THE VEHICLE WAS COMPLETELY DESTROYED AND TWO OTHER VEHICLES WERE MODERATELY DAMAGED BY THE FLAMES. HE NOTICED EXCESSIVE POWER STEERING FLUID ON THE GROUND WHERE THE VEHICLE WAS LOCATED. A POLICE OFFICER STATED THAT THE POWER STEERING PUMP OR THE LINES/FITTINGS/HOSES WERE THE CAUSES OF THE FAILURE. PRIOR TO THE FAILURE, THE VEHICLE WAS INSPECTED BY AN AUTHORIZED DEALER FOR "B" SERVICE, BUT NO FAILURE COULD BE DETERMINED. THE MANUFACTURER DID NOT ASSIST. THE CONTACT HAS PICTURES OF THE FAILURE AND A COPY OF THE REPORT FROM THE FIRE DEPARTMENT. THE FAILURE AND CURRENT MILEAGES WERE 57,528.
Power Train › Automatic Transmission
Filed Jun 30, 200824,000 milesUT
TRANSMISSION FAILURE. RUSTED AND CORRODED TRANS AT 24,000 MILES CAUSED BY FAULTY MERCEDES VALEO RADIATOR. MERCEDES OWN STAR BULLETIN TELLS DEALERS ABOUT THIS ISSUE BUT MY DEALER DECIDED NOT TO CHECK IT OUT AND NOW MERCEDES AND DEALER ARE REFUSING TO HELP WHEN THIS IS A KNOWN PROBLEM ON MANY OF THEIR MODELS AND SHOULD BE A RECALL. *TR
Structure › Body › Bumpers
Filed May 14, 200729,000 milesFL
TL*THE CONTACT OWNS A 2003 MERCEDES BENZ CLK 430. THE CONTACT NOTICED THAT THE BRACKETS THAT HOLD THE FRONT BUMPER WERE FAILING. THE FAILURE CAUSED THE TURN SIGNAL LIGHTS TO DETACH FROM THE BUMPER. THE DEALER DID NOT STATE THE CAUSE OF THE FAILURE. THE CURRENT MILEAGE IS 34,000 AND FAILURE MILEAGE WAS 29,000.
Tires
Filed Mar 2, 200772,000 milesCA
TL*- THE CONTACT STATED THAT THE 2003 MERCEDES CLK 500, HAD A BLOWOUT ON THE REAR PASSENGER TIRE. THIS HAPPENED ON A COLD CLEAR DAY WHILE DRIVING AT 65 MPH. HE TIRE DEALERSHIP INFORMED HER THAT THERE WAS NAIL IN THE TIRE, BUT NOT IN THE SECTION OF THE BLOWOUT. THE TIRE WAS A BRIDGESTONE POTENZA. THE TIRE WAS PURCHASED 21/2 MONTHS AGO. THIS BLOWOUT SPLIT ON THE OPPOSITE SIDE OF THE NAIL. THE CONTACT WILL SUBMIT THE TIRE SIZE WITH THE HARD COPY AND SHE STILL HAD THE OLD TIRE THAT BLEW OUT. THE CONTACT STATED THAT THERE WAS NO WARRANTY FOR THE TIRE. THE VEHICLE CURRENTLY HAD 72000 MILES. *AK
Tires › Sidewall
Filed Aug 24, 20048,000 milesCA
WHILE DRIVING 60 MPH FRONT DRIVER SIDE TIRE BLEW OUT. NO IMPACT REPORTED. THEN, SIX MONTHS LATER THE SAME TIRE BLEW OUT AGAIN. *AK
Vehicle Speed ControlCrash
Filed Jun 29, 200421,000 milesAZ
WHILE MAKING A LEFT TURN TO PULL INTO THE GARAGE, THE VEHICLE SUDDENLY ACCELERATED AT A HIGH SPEED. THE CONSUMER'S FOOT WAS ON THE BRAKE PEDAL WHEN THIS OCCURRED. THE CONSUMER APPLIED EXCESSIVE FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE FROM ACCELERATING, BUT IT FAILED TO DO SO. THE VEHICLE STOPPED ACCELERATING WHEN IT SMASHED INTO THE GARAGE WALL. THE FACTORY REPRESENTATIVE CAME OUT TO INSPECT THE VEHICLE, BUT INDICATED THAT NOTHING WAS WRONG ALTHOUGH THERE WAS A 3 FEET LONG BRAKE MARK ON THE GARAGE FLOOR. *AK *SC *JB
Exterior Lighting › Headlights1 injured
Filed Oct 11, 2003OR
NEW HID CAR LIGHTS ARE TO BRIGHT. THESE NEW LIGHTS HAVE THE SAME EFFECT AS HAVING HIGH BEAMS ON ALL THE TIME. HID LIGHTS BLIND ONCOMING DRIVERS. *LA
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jul 7, 2008. Source: NHTSA Office of Defects Investigation.