Car Problem DataNHTSA records

2020 Mercedes-Benz CLA 250 4Matic

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the visibility/wiper. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Visibility/Wiper1
000

1 safety recall

Part 573 reports
Latches/Locks/Linkages › Doors › Lock26V481000
Filed Jul 24, 2026310,667 vehiclesMercedes-Benz Usa, Llc

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature from engaging automatically. This may result in a vehicle rollaway.

Risk. A vehicle rollaway increases the risk of a crash or injury.

Remedy. Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 31, 2026.

What owners reported

Newest filings
Visibility/Wiper
Filed Mar 30, 2026TX

While driving, the panoramic sunroof on my 2020 Mercedes-Benz CLA250 4MATIC shattered unexpectedly while fully closed. The interior sunshade was also closed at the time. There was no prior damage and no discernible impact. I did not observe or hear anything strike the vehicle. The fracture pattern shows no identifiable point of origin or impact and appears irregular and multi-directional, which is inconsistent with external debris. This appears to be a spontaneous tempered glass failure and raises safety concerns due to the risk of injury to occupants and driver distraction while operating the vehicle.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2020
YearComplaintsRecallsFiresDeathsAssessment
20210100Routine
2020 — this page1100Routine

Compare every CLA 250 4Matic year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jul 24, 2026. Source: NHTSA Office of Defects Investigation.