2005 Mercedes Benz C320

Routine

Owners filed 15 complaints about this vehicle with federal regulators, most often about the seats. It has been recalled 4 times.

What fails
ComponentReportsCrashesFiresInjuries
Exterior Lighting2
000
Engine and Engine Cooling › Engine2
000
Electrical System2
000
Air Bags2
000
Visibility/Wiper1
000
Unknown or Other1
000
Seats › Front Assembly › Seat Heater/Cooler1
010
Seats1
010
Power Train1
000
Engine and Engine Cooling › Exhaust System1
000

4 safety recalls

Part 573 reports
Visibility › Sun/Moon Roof Assembly24V874000
Filed Nov 19, 202433,456 vehiclesMercedes-Benz Usa, Llc

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

Risk. A detached sunroof panel can become a road hazard, increasing the risk of a crash.

Remedy. Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.

Visibility › Sun/Moon Roof Assembly22V954000
Filed Dec 23, 2022131,653 vehiclesMercedes-Benz Usa, Llc

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.

Risk. A detached sunroof panel may become a road hazard, increasing the risk of a crash.

Remedy. Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.

Visibility › Sun/Moon Roof Assembly19V918000
Filed Dec 20, 2019747,928 vehiclesMercedes-Benz Usa, Llc.

Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

Risk. A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy. MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

Air Bags › Frontal › Driver Side › Inflator Module16V081000
Filed Feb 11, 2016711,159 vehiclesMercedes-Benz Usa, Llc.

Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.

What owners reported

Newest filings
Electrical System
Filed Feb 2, 2021110,000 milesIL

WHILE DRIVING, MY SON WAS USING THE HEATED SEAT FUNCTION AND NOTICED A BURNING SMELL, THE DRIVER SIDE SEAT WAS SMOKING, WHICH BURNED A HOLE IN THE LEFT HAND SIDE OF THE SEAT BACK AND ALSO BURNED A HOLE IN THE BACK OF MY SONS SWEATSHIRT.

Power Train
Filed Jul 2, 2019OH

THE BATTERY KEEP DRAINING WHICH MAKE THHE CAR IMPOSSIBLE TO DRIVE

Unknown or Other
Filed Jun 16, 2019105,000 milesCA

A SMALL SPRING INSIDE THE DOOR LOCK BREAKS WHICH KEEPS THE DOOR FROM OPENING ONCE LOCKED. I HAVE SEEN MANY REPAIR HOW TO VIDEOS ON YOUTUBE ABOUT THIS ISSUE. IT IS A SERIOUS SAFETY ISSUE. IF A PERSON IS IN AN ACCIDENT AND NEEDS TO EXIT THE CAR QUICKLY, THIS BROKEN LOCK CAN KEEP THEM STUCK INSIDE THE CAR UNABLE TO ESCAPE.

Exterior Lighting
Filed Feb 22, 2019205,000 milesNC

I WENT TO CHANGE MY LOW BEAM HEADLIGHT BULB AND FOUND THE WIRING INSULATION ALL FLAKING OFF TO ABOUT SIX INCHES FROM THE BULB CONNECTOR. I SEARCHED ON LINE AND FOUND OTHERS COMPLAINING OF THIS SAME THING. I SUSPECT SINCE THESE WIRES ARE HIDDEN INSIDE THE HEADLIGHT ASSEMBLY, THE PROBLEM IS MUCH MORE COMMON.

Visibility/Wiper
Filed Jan 15, 2019171,000 milesNY

I WAS DRIVING ON A HIGHWAY AND SUDDENLY I HEARD THIS LOUD EXPLOSION. MY EARS WERE RINGING AND I FELT AS IF IT WAS RAINING BUT ONLY GLASS. LUCKILY IT DID NOT GET INTO MY EYES AND I STOPPED THE VEHICLE SAFELY AT THE SIDE OF THE ROAD ONLY TO FIND OUT THAT EVERYTHING IS INTACT AND I DID NOT HIT ANY OTHER OBJECT; HOWEVER, MY SUNROOF HAD EXPLODED. I CALLED THE MANUFACTURER, MERCEDES BENZ, AND THEY REFUSED TO DO ANYTHING ABOUT IT. THEY SAID THAT IT IS OUT OF WARRANTY. MY CONCERN IS RELATED TO SAFETY AND I REALLY THINK THAT MERCEDES BENZ SHOULD DO SOMETHING ABOUT IT.

Air Bags
Filed Jul 15, 2018122,000 milesNC

I HAVE GOT ANYTHIN G IN MAIL I LIKE TO KNOW IF IT'S ON THE RECALL LIST THE LIGHTS COMES ON AND OFF SRS..

Electrical System
Filed Jun 8, 2017136,000 milesOH

I OWN A 2005 MERCEDES-BENZ C320 FOR THREE YEARS AND ALWAYS HAVE ISSUES WITH THE SOFTWARE, THE ENGINE KEEPS SHUTTING OFF WHILE DRIVING, AND THE STEERING WHEEL GET LOCKED, NO MATTER WHERE I AM AT, A CITY STREETS OR A HIGHWAY. MANY PHONE CALLS TO MERCEDES-BENZ DEALER AND THE HEADQUARTER, THEY DIDN'T TRY TO RESOLVE THE ISSUES I'M HAVING WITH MY CAR!!! MERCEDES-BENZ WANTS PEOPLE EITHER FORGET ABOUT THE SAFETY ISSUE! DIE NATURALLY OR SELL THEIR CARS.

Air Bags
Filed Jun 2, 2016CA

RECALL

Exterior Lighting
Filed Sep 13, 201487,467 milesFL

THERE NEEDS TO BE SOMETHING DONE TO ELIMINATE THE PROBLEM WITH HEADLIGHTS. ALMOST EVERY AUTO MANUFACTURE IS MAKING THERE HEADLIGHTS OUT OF MATERIAL THAT CLOUDS UP AFTER A COUPLE OF YEAR. IT IS A SAFETY HAZARD THAT HAS CONTINUED FOR MORE YEARS THAN IT SHOULD HAVE. WHEN THE LIGHTS CLOUD UP THEY BECOME VERY DIM AND CAST SHADOW ON IMAGES THAT THEY SHOULD BE ILLUMINATING. IT IS VERY DANGEROUS IN RURAL AREAS AND HIGHWAYS THAT ARE NOT LIGHTED. LIGHTS ARE AS IMPORTANT AS THE OTHER SAFETY ITEMS IN A VEHICLE. IS THE FIX REALLY TO HAVE SOMEONE BUFF AND POLISH THEM A COUPLE TIMES A YEAR, $$$$$$$$$$$$$$$$$ ALL MANUFACTURES *TR

Seats › Front Assembly › Seat Heater/CoolerFire
Filed Oct 22, 201275,500 milesPA

TL* THE CONTACT OWNS A 2005 MERCEDES BENZ C320. THE CONTACT STATED THAT WHILE DRIVING, THERE WAS AN OVERPOWERING BURNING ODOR PRESENT IN THE VEHICLE FROM THE DRIVERS SEAT. THE CONTACT THEN NOTICED THAT THERE WAS A QUARTER SIZE HOLE THAT HAD BURNED THROUGH THE CONTACT'S LEFT PANT LEG. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 75,500.

Engine and Engine Cooling › Engine
Filed Apr 4, 201184,500 milesFL

TL* THE CONTACT OWNS A 2005 MERCEDES BENZ C320. THE CONTACT STATED WHILE DRIVING 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE WITHIN TWENTY SECONDS. THE CONTACT STATED THAT THERE WERE TWO INSTANCES OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER AND ALSO A MECHANIC SHOP AND NEITHER FACILITY WAS ABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,500.

Engine and Engine Cooling › Engine
Filed Sep 27, 201034,253 milesPA

TL* THE CONTACT OWNS A 2005 MERCEDES BENZ C320. THE CONTACT WAS DRIVING 40 MPH WHEN THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY REPLACED THE CRANKSHAFT POSITION SENSOR AT THE CONTACT'S EXPENSE. THE CONTACT WAS INFORMED THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS CALLED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 34,253. UPDATED 12/30/10 *BF UPDATED 01/10/11

SeatsFire
Filed Oct 18, 200937,000 milesVA

MY DRIVER'S SEAT WARMER CAUGHT FIRE YESTERDAY WHILE IN USE. IT STARTED WITH SMOKE COMING FROM THE BACKREST PORTION OF THE SEAT AFTER SWITCHING THE HEATER ON, AND THEN BEGAN TO FLAME. I TURNED OFF THE WARMER SWITCH AND PUT OUT THE FIRE. I NOW HAVE A HOLE IN THE BACKREST WHERE THE FIRE STARTED. *TR

Engine and Engine Cooling › Exhaust System
Filed May 30, 20066,240 milesNC

I OWN A 2005 E320 CDI MERCEDES DIESEL. THE CAR GIVES OFF BLACK SMOKE (INTERMITTENTLY) AND A BLACK TAR LIKE SUBSTANCE (BLACK SOOT) POURS OUT OF MY EXHAUST SYSTEM. I HAVE COMPLAINED TO MERCEDES AND THEY STATE, "THE CAR IS OPERATING WITHIN FACTORY SPECIFICATIONS." THE DEALERSHIP (SKYLAND AUTOMOTIVE, ASHEVILLE, NC) STATES THAT IT IS DUE TO POOR QUALITY DIESEL FUEL. I HAVE CONSIDERED LEGAL ACTION UNDER THE NC LEMON LAW, BUT WOULD RATHER HAVE THE PROBLEM SOLVED. *JB

Engine and Engine Cooling › Engine › Gasoline
Filed Nov 5, 2005MI

I HAVE HAD 2 INSTANCES WHERE I START DRIVING AND THE CAR LOSES POWER AND THEN WILL REGAIN POWER. IT IS WITHIN THE FIRST 5-10 MINUTES OF DRIVING AND IS EXTREMELY DANGEROUS AND COULD CAUSE ACCIDENTS. SERVICE HAS NOT BEEN ABLE TO FIND PROBLEM. 4 OTHER FRIENDS HAVE INDICATED THEY ARE HAVING THE SAME PROBLEM WITH LOSS OF POWER. MOST ARE THE SAME MODEL. *JB

15 of 15 complaints, reproduced as filed.

Across model years

Worst on record: 2002
YearComplaintsRecallsFiresDeathsAssessment
20072000Routine
20062000Routine
2005 — this page15420Routine
200415300Routine
200322310Routine
200268331Fatalities reported
200163310Routine

Compare every C320 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 19, 2024. Source: NHTSA Office of Defects Investigation.