Page 5 of 5 · complaints 201–216 of 216

2017 Mercedes-Benz C300 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Air Bags
Filed Dec 10, 2017CA

TAKATA RECALL SEATBELT ISSUES WARRANTY ITEMS /ELECTRICAL NO RESPONSE FROM DEALER AFTER REPEATED EMAILS

Tires
Filed Nov 17, 2017CA

I HAVE LEASED A CAR FROM THE TORRANCE MBZ ON PACIFIC COAST HIGHWAY. I HAVE HAD THIS CAR FOR ABOUT A YEAR AND A HALF AND I HAVE 12K MILEAGE ON THIS CAR. LAST WEEK I NOTICED THAT MY FRONT TIRES TREADS ARE WEARING OUT AND THEY ARE BECOMING FLAT. THEY ARE ORIGINAL TIRES. ON 11/11/17 I TOOK IT TO THE DEALER TO ROTATE THEY SAID THEY CAN'T BECAUSE THEY 2 DIFFERENT SIZES SO THEY CANT ROTATE THEM THEY GIVE ME AN ESTIMATE OF 365.00 FOR EACH TIRES TO REPLACE. I ASKED THE ASSOCIATE OF THE DEALER WHY IS THIS HAPPENING I ONLY HAVE 12K MILES. I HAVE BEEN LEASING CARS SINCE 1997 AND NEVER HAD PROBLEM WITH ANYTHING JUST NORMAL SERVICE NO TIRE PROBLEM AND THE SHOCKING THING IS THAT THE CAR HAS 12K MILES. THE MANUFACTURE FOR THE TIRES IS PIRELLI AND MY TIRE BRAND NAME IS P ZERO. I CAME HOME AND WENT TO THE PIRELLI THEY SAID IT'S NORMAL AND THEY GAVE ME A CLAIM NUMBER # [XXX] TO TAKE IT TO THE DEALER TO GIVE ME DISCOUNT. IT WAS SHOCKING TO ME WHEN THEY SAID IT'S NORMAL. I DON'T THINK SO SPECIALLY WITH THE LOW MILEAGE IF I HAD OVER 50K THEN MAYBE. LIKE I SAID I HAVE HAD CARS BEFORE AND NEVER HAD PROBLEM WITH TIRES NOR TO CHANGE ANYTHING. I AM A LITTLE TIGHT IN FINANCIAL 365.00 FOR EACH TIRES AND PLUS THE COSTS IT'S A LITTLE TOO MUCH FOR ME TO PAY. I AM FLING THIS COMPLAINT HOPING THAT YOU COULD HEAR ME AND HELP ME OUT PLEASE. THIS IS NOT FAIR SPECIALLY I AM SO DISAPPOINTED WITH THE ANSWER I GOT FROM THE PIRELLI COMPANY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S

Unknown or Other
Filed Nov 2, 20172,500 milesCA

WINDSHIELD QUALITY DOES NOT MEET MY EXPECTATION. MY WINDSHIELD CRACKED WITHIN A COUPLE MONTHS BY A PIECE OF ROCK ON THE ROAD WHILE DRIVING ON FREEWAY.

Air Bags
Filed Oct 30, 201795 milesCA

WHILE DRIVING THE CARE, I NOTICED THE SEAT BELT LIGHT REMAINED ON DESPITE BEING BUCKLED AND THE PASSENGER AIR WAS NOT SET DESPITE MY WIFE SITTING IN THE SEAT. I FOUND THIS ODD, CONTACTED THE DEALERSHIP FOR SERVICE AND RESEARCHED IF THE CAR HAD A RECALL...THIS CAR DID HAVE A RECALL AND WAS SOLD WHILE IN ACTIVE RECALL STATUS. FEDERAL LAW EXPLICITLY PROHIBITS DEALERSHIPS FROM SELLING A NEW CAR IF A PENDING RECALL HASN'T BEEN PERFORMED. AS, A RESULT, I NO LONGER WANT THIS CAR BECAUSE THE CAR SHOULD NOT HAVE BEEN SOLD UNTIL THE RECALL WAS PREPARED. BUT, MORE SO BECAUSE THE REMEDY TO REPAIR THIS CAR IS NOT UNTIL MARCH OF 2017.

Air Bags
Filed Oct 29, 2017MD

TAKATA RECALL. WHAT IS CONSIDERED TO BE A "TIMELY MANNER" FOR THE DEALER TO FIX A CAR?

Seat Belts
Filed Sep 28, 2017100 milesCT

2017 MERCEDES-BENZ C300 COUPE. SEATBELT "PRE-TENSIONER", PART OF MERCEDES' PRE-SAFE FEATURE THAT TIGHTENS THE SEATBELT TO REMOVE SLACK WHEN YOU CLICK THE SEATBELT IN, DOESN'T ALWAYS WORK.

Electrical System
Filed Sep 13, 201740 milesNC

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH THE PUSH TO START FEATURE. WHEN THE VEHICLE WAS STARTED, IT VIBRATED ABNORMALLY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO HENDRICK MOTORS OF CHARLOTTE-MERCEDES BENZ (5201 E INDEPENDENCE BLVD, CHARLOTTE, NC 28212, (704) 909-6941). THE CONTACT WAS INFORMED THAT THE VEHICLE PERFORMED AS INTENDED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 40.

Electrical System
Filed Aug 24, 2017CA

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH KEYES EUROPEAN (5400 VAN NUYS BLVD, VAN NUYS, CA 91401) WHO STATED THAT THEY HAD NO INFORMATION AND THAT THE CONTACT SHOULD CALL THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VEHICLE WAS SAFE TO DRIVE. THERE WAS NO TIME ESTIMATE REGARDING PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Aug 9, 2017TX

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ C300A. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 174V114000 (ELECTRICAL SYSTEM, ENGINE, AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF SAN ANTONIO (9600 SAN PEDRO AVE, SAN ANTONIO, TX 78216 (210) 920-3235) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Jul 24, 2017CA

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Jul 7, 2017FL

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000(ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MERCEDES-BENZ OF CORAL GABLES DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed May 31, 2017CA

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER (MERCEDES-BENZ OF EL CAJON LOCATED AT 875 EL CAJON BLVD, EL CAJON, CA 92020; (619) 365-9439) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY UNTIL OCTOBER OF 2017. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed May 1, 2017OH

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED AND THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Engine
Filed Apr 17, 2017IL

"TAKATA RECALL" I HAD MY 2017 MERCEDES BENZ C300 FIR ONLY A FEW MONTHS AND I HAVE EXPERIENCE 4 ENCOUNTERS AS TO WHERE MY VEHICLE WOULDNT START BACK UP WHILE SITTING INSIDE OF MY VEHICLE FOR AT LEAST 2 TO 3 MINS ITS LIKE BEING LOCKED INSIDE OF MY OWN CAR EVERYTHING COMPLETELY SHUTS DOWN THE ENGINE NOR PUSH START WOULDNT WORK MY CAR IS ALWAYS PARKED FOR SMALL PERIODS OF TIME WGEN THIS INCIDENT TOOK PLACE I TOOK IT OVER TO THE MERCEDES-BENZ DEALER AND I WAS TOLD MY CAR IS NEW AND IT DOES THAT TIME TO TIME

Electrical System
Filed Feb 6, 20178,000 milesFL

VEHICLE HORN WILL NOT FUNCTION WHEN IGNITION SWITCH IS IN OFF POSITION.

Unknown or Other
Filed Dec 11, 20165 milesOH

SUNROOF EXPLOSION TOOK PLACE IN TRANSIT TO DELIVERY TO MY HOME IN CENTERVILLE, OHIO FROM HOUSTON, TEXAS. IT WAS STATIONARY INSIDE OF ENCLOSED TRANSIT VEHICLE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2017 Mercedes-Benz C300 → · Every C300 year → · How the figures are calculated →