Page 6 of 6 · complaints 251–262 of 262

2013 Mercedes-Benz C300 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Vehicle Speed Control
Filed Dec 7, 201522,000 milesMI

PROBLEM IDENTICAL TO ONE IN WETHERSFIELD CT. LISTED AS VEHICLE SPEED CONTROL. HAPPENED TO BOTH MY WIFE AND MYSELF ON TWO SEPARATE OCCASIONS. MY WIFE WAS DRIVING UP THE DRIVEWAY AND ABS LIGHT CAME ON AND VEHICLE SHUT OFFT ALONG WITH BRAKES NOT WORKING AND STEERING WHEEL UNABLE TO TURN.ONE HOUR LATER AFTER SHE LEFT THE CAR I WENT OUT AND IT STARTED AND ALL WARNIG LIGHT WERE OUT. MY INCIDENT OCCURRED ON A CITY STREET PRIOR TO COMING TO A STOP SIGN ABS LIGHT CAME ON VEHICLE HAD NO BRAKES STEERING OR POWER. VEHICLE WAS TRAVELLING SLOW AFTER STOPPING I RESTARTED THE VEHICLE AND EVERYTHING WORKS. NOT SURE IF VEHICLE COVERED BY WARRATY PURCHASE VEHICLE USED WITH 15000 MILES PRESENTLY HAS 27000 MILES ON VEHICLE. BOTH TIMES THE VEHICLE WAS IN MOTION WITH NO BRAKES APPLIED.

Vehicle Speed Control
Filed Dec 5, 201517,300 milesCT

VEHICLE THROTTLE DID NOT RESPOND. INCIDENT OCCURRED TWICE AND WAS REPAIRED TWICE. VEHICLE HAS LESS THAN 17,500 MILES DRIVEN. IN THE FIRST INCIDENT, WHILE DRIVING IN DRY PAVEMENT AND GOOD WEATHER CONDITIONS ON LOCAL ROADS, THE TRACTION CONTROL LIGHT CAME ON. THE ACCELERATOR PEDAL BECAME LESS RESPONSIVE UNTIL IT NO LONGER RESPONDED TO ANY INPUTS AND VEHICLE WAS STOPPED. VEHICLE WAS RESTARTED AND DRIVEN HOME. INCIDENT OCCURRED AGAIN WHILE DRIVEN TO DEALER FOR REPAIR. DEALER INDICATED THAT CONNECTOR PINS BETWEEN THE THROTTLE BODY AND ECU WAS REPLACED. APPROXIMATELY 2 WEEKS AND 50 MILES LATER, INCIDENT REOCCURS WHILE DRIVING ON HIGHWAY ROADS. DRIVER RECOGNIZING SYMPTOMS, PULLED OVER AND RESTARTED VEHICLE. VEHICLE WAS TOWED TO DEALER FOR DIAGNOSTIC AND REPAIR. DEALER INDICATED THE ACCELERATOR PEDAL, SENSOR, AND CONNECTOR TO ECU REPLACED.

Air Bags1 injured
Filed Aug 11, 201528,000 milesMN

I WAS DRIVING DOWN THE ROAD AT 15MPH AND THE AIRBAG IN THE DRIVERS STEERING WHEEL DEPLOYED FOR NO REASON. MERCEDES DECLINES TO COMPLETE AN INSPECTION AND OFFERED TO REPLACE AND RETURN THE VEHICLE TO ME. I AM CONCERNED WITH THE DECISION TO NOT COMPLETE AN INSPECTION DUE TO THE SEVERE NATURE OF THE SITUATION. I WAS BURNED AND BRUISED ON MY LEFT ARM AND SWERVED INTO THE OTHER LANE DUE TO THE SHOCK OF THE AIRBAG DEPLOYMENT. I AM NOT COMFORTABLE DRIVING THE VEHICLE AND I DO NOT FEEL THAT IT IS SAFE.

Tires › Sidewall
Filed Jun 25, 20153,000 milesNY

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ C300 EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, SIZE: 225/45R17. THE CONTACT NOTICED THAT ALL OF THE TIRES EXHIBITED BUBBLES ON THE SIDEWALLS. THE DEALER STATED THAT THE TIRES NEEDED TO BE REPLACED. THE TIRES WERE REPLACED MULTIPLE TIMES WITH THE SAME TIRES, BUT THE FAILURE PERSISTED. THE TIRES WERE REPLACED TEN TIMES WITHIN 18 MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 3,000. UPDATED 09/11/15*LJ UPDATED 10/30/2017*CN

Vehicle Speed Control
Filed Oct 29, 201426,500 milesMD

I BARELY STEPPED ON THE GAS AND VEHICLE ACCELERATED REAL QUICKLY. IT WAS PRETTY SCARY IT HAPPENED 2 TIMES ALREADY. I DO HAVE A HEAVY FOOT SO I AM TRYING TO MONITOR IF I'M STEPPING ON THE GAS TOO FAST OR HARD. *TR

Vehicle Speed ControlCrash1 injured
Filed Aug 28, 201424,000 milesNY

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ C300. WHILE EXITING THE GARAGE, THE VEHICLE OVER ACCELERATED ON ITS OWN WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL. THE CONTACT CRASHED THE VEHICLE INTO A CONCRETE BUILDING AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A CONCUSSION AND BRUISING TO THE STOMACH, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE HAD NOT BEEN REPAIRED AND THE CONTACT WAS WAITING FOR THE MANUFACTURER TO CONDUCT AN INVESTIGATION. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

Electrical System
Filed May 15, 201413,000 milesNJ

I HAVE C 300 2013 MERCEDES WHICH BROKE MORE THAN 3 TIMES ( ALL WITHIN A YEAR, THIS IS A NEW CAR) WITH THE SAME PROBLEM. THIS ISSUE IS POTENTIALLY DEADLY TO A DRIVER. ACCELERATION DIMINISHED, BREAKS ARE NOT FULLY FUNCTIONING, WIND SHIELD WIPER DON'T WORK, SIGNAL DOES NOT WORK. I REQUESTED TO GET A NEW VEHICLE, BUT MY REQUEST WAS DENIED. MY UNDERSTANDING THAT MERCEDES DOES NOT CARE ABOUT MY SAFETY (OR ANY OTHER PERSON WHO HAS THIS CAR) AT ALL.I THINK THIS SHOULD BE INVESTIGATED FURTHER. MAY BE THEY ARE HIDING SOMETHING ABOUT THIS ELECTRIC PROBLEM. THIS SHOULD BE INVESTIGATED AND POSSIBLY RECALL HAS TO BE DONE. *TR

Electrical System
Filed Feb 14, 2014100 milesVA

REAR FOG LIGHT NOT WORKING TOLD THERE IS ONLY A REAR DRIVERS SIDE FOG LIGHT? CONCERNED W THE PAST TRUNK FIRE ISSUES W LIGHTS. *TR

Air Bags
Filed Jul 27, 20132,000 milesNY

PASSENGER AIRBAGS ENABLED THEN DISABLED JUST RANDOMLY WHILE DRIVING WITH AN ADULT PASSENGER SITTING WITH THE SEAT BELT CLICKED IN THE FRONT PASSENGER SEAT. A AIRBAG LIGHT COME ON INDICATING THAT THE PASSENGER AIR BAG IS OFF THEN AFTER FEW MILES SUDDENLY A MASSAGE IN THE DASHBOARD SAYING "AIRBAG NOW ENABLED PLEASE SEE DRIVER MANUAL" I TOOK THE CAR TO MB SERVICE, THEY COULDN'T FIND ANY CODE FOR PROBLEMS. THEY ASK ME TO VIDEOTAPE THE MESSAGES AND THE LIGHTS WHEN COME ON. I JUST DID TODAY. WILL SEE WHAT THEY WILL DO WITH IT. IT'S SOUND REALLY DANGEROUS TO DRIVE WITH PASSENGER WITH HIS AIRBAG DISABLED. HAPPEN TO ME 5-6 TIMES , THE CAR HAS 4000 MILE ONLY !! *TR

Air Bags
Filed Jun 23, 20135,000 milesNY

THE 'PASSENGER AIRBAG DISABLED' MESSAGE COMES ON EVEN IF WHEN THERE'S AN ADULT PASSENGER IN THE FRONT SEAT. I BROUGHT IT TO THE DEALER SEVERAL WEEKS AGO AND AM USING A LOANER, ANOTHER 2013 C300, THE MESSAGE JUST APPEARED IN THE LOANER AS WELL, LOANER HAS LESS THAN 1,000 MILES THE MESSAGE APPEARS RANDOMLY WHETHER PARKED OR MOVING. THE DEALER CANNOT GUARANTEE THAT THE AIRBAG WILL DEPLOY OR NOT. THE PART, WHICH IS MANUFACTURED IN GERMANY, IS ON BACK ORDER UNTIL FURTHER NOTICE. *TR

Tires
Filed Jun 7, 201310,103 milesNY

I HIT A POTHOLE ON THE 96TH STREET TRANVERSE ROAD THROUGH CENTRAL PARK.WESTBOUND AROUND 4:30PM ON JUNE 3, 2013. AAA TOWED ME TO 54TH ST AUTO CENTER ON THE SAME DAY. BOTH RIGHT SIDE TIRES WERE DAMAGED AND COULD NOT BE REPAIRED. THEY BOTH HAD TO BE REPLACED. MY CAR IS A 2013 MERCEDES BENZ COST OF REPAIR $734.36. CAN YOU PLEASE REIMBURSE ME ? *TR

Engine
Filed Jan 29, 20132,400 milesNJ

2013 C300 4MATIC LUXURY MODEL. 1/26 - MY ENGINE STOP WHILE WAITING FOR TRAFFIC LIGHT. (2ND TRIP OF THE DAY) IT'S NOT ECO STOP/START KIND OF STOP. THE CAR WON'T START WHEN I RELEASE MY BRAKE AND ALL THE WARNING LIGHTS AT DASH WERE ON. 1/29 - TODAY WHEN I STARTED THE CAR THIS MORNING THE ENGINE STOP 1-2 SECONDS AFTER I STARTED IT. (2ND TRIP OF THE DAY) ALL WARNING LIGHT AT DASH WERE ON. I TOOK OUT MY KEY THEN PLUG IN TO START IT AGAIN. THIS TIME ENGINE STARTED, BUT BOTH ENGINE AND CAR SHAKE LOOKS LIKE IT?S GOING TO STOP. I WAIT FOR 6-7 SECONDS THEN STOP THE CAR. I WAIT FOR ANOTHER 30 SECONDS THEN START MY CAR AGAIN AND THIS TIME IS NORMAL. DON'T WANT TO SEE ENGINE TO STOP WHILE DRIVING. JUST MADE AN APPOINTMENT FOR DEALER TO CHECK NEXT WEEK. PLEASE HELP INVESTIGATE THIS ISSUE ALSO. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Mercedes-Benz C300 → · Every C300 year → · How the figures are calculated →