Page 5 of 10 · complaints 201–250 of 480

2011 Mercedes-Benz C300 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Air Bags
Filed May 24, 2019CA

"TAKATA RECALL" WE STARTED GETTING AIRBAG RECALL NOTICES 4 YEARS AGO. WE HAVE CALLED THE DEALER EVERY 6 MONTHS AND THEY ALWAYS SAY "TAKATA HAS NOT SENT US PARTS" THIS IS TOTALLY UNACCEPTABLE FOR A LIFE CRITICAL PART SUCH AS AN AIRBAG THAT CAN EXPLODE. NOTHING BUT EXCUSES. EVERY TIME WE DRIVE THIS VEHICLE WE ARE WORRIED ABOUT THE AIRBAGS. THIS IS THE 4TH MB WE HAVE OWNED AND ITS LIKELY THE LAST DUE TO THE WAY THIS RECALL HAS BEEN HANDLED.

Exterior LightingFire
Filed May 8, 201995,000 milesFL

MY FRONT PASSENGER HEAD LAMP CAUGHT FIRE ONE OF THE PARKING BULBS. ALL TJE WIRING IS EXPOSED AND MY LIGHTS STOPPED WORKING. MY RIGHT TAIL LIGHT ONE OF THE BULBS GOT OVER HEATED AND HAD TO TAKE OFF THE BULB.

Electrical System
Filed Apr 29, 201991,000 milesMD

I AM WRITING TO FILE A COMPLAINT. THE VEHICLE DID NOT START AFTER THE KEY WAS PUT INTO THE IGNITION. THERE WERE NO WARNING LIGHTS. IN ADDITION, THE VEHICLE DID NOT START AT ALL. THE TOW SERVICE WAS CALLED. THE TOW REPAIR REPRESENTATIVE INDICATED THE PROBLEM MAY BE THE "IGNITION SWITCH," AS THE BATTERY WAS FINE. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THE ENTIRE IGNITION SWITCH HAD TO BE REPLACED. THE COST WAS $1214. THIS IS UNACCEPTABLE. FORTUNATELY, THE VEHICLE WAS IN A SECURE PLACE -- THE HOME GARAGE. HOWEVER, HAD IT BEEN IN ANOTHER LOCATION, A SERIOUS SAFETY HAZARD COULD HAVE OCCURRED. THE VEHICLE ONLY HAS APPROXIMATELY 91,000 MILES, SO IT IS INCONCEIVABLE AS TO WHY AN IGNITION SWITCH WOULD NEED TO BE REPLACED. THERE WAS NO WARNING. THIS IS AN ITEM THAT IS CLEARLY A MANUFACTURER'S DEFECT AND SHOULD BE UNDER WARRANTY.

Air Bags
Filed Apr 26, 2019PA

"TAKATA RECALL" RECENT CHANGE IN PA LAW MADE ME AWARE OF RECALL PROBLEMS OTHERS REPORTED. I CHECKED MY VEHICLE AND FOUND 2 UNRESOLVED RECALLS, ONE DATED 2016 AND ONE DATED 2019. I INTEND TO COMPLAIN TO THE DEALER I PURCHASED THE CAR FROM AND I WONDERED IF NHTSA WAS DOING ANYTHING TO PRESSURE THE DEALER TO RESOLVE THEIR 3 YEAR NEGLECT OF MY UNSAFE AIR BAGS. IS IT NORMAL THAT A RECALL IS IGNORED BY THE MANUFACTURER FOR 3 YEARS? CAN YOU HELP?

Suspension
Filed Apr 24, 201983,269 milesWV

I HAVE A 2011 MERCEDES 80K MILES AND THE REAR CRADLE HAS RUSTED OUT , MAKING THE VEHICLE UNSAFE TO DRIVE

Air Bags
Filed Apr 19, 2019TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SAN ANTONIO (9600 SAN PEDRO AVE, SAN ANTONIO, TX 78216, (210) 920-3235) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT CONSUMER STATED SHE DID NOT HEAR ANYTHING FRON THE DEALER.*JB

Air Bags
Filed Apr 18, 201943,000 milesFL

TAKATA RECALL. I HAVE BEEN CONTACTING THE MERCEDES DEALERSHIPS IN MY AREA AND THE REMEDY PARTS HAVE NOT BEEN AVAILABLE FOR AIR BAG REPLACEMENT. QUITE FRANKLY, ITS SCARY TO DRIVE.

Air Bags
Filed Apr 17, 2019NE

2011 MERCEDES BENZ C-300. CONSUMER WRITES IN REGARDS TO MBUSA SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS

Air Bags
Filed Apr 6, 201960,000 milesFL

TAKARA RECALL I HAVE BEEN CALLING THE MERCEDES BENZ DEALER EVERY FEW MONTHS SINCE I GOT THE RECALL NOTICE ON MY CAR. EACH TIME THEY TELL ME THAT IT WILL BE 1 OR 2 MONTHS BEFORE THE PARTS ARE AVAILABLE TO FIX THE CAR. THIS SCENARIO HAS BEEN GOING ON FOR THE PAST 2 YEARS OR MORE. I CANNOT SEEM TO GET MY CAR FIXED. THE LAST TIME I CALLED THEY TOLD ME I DIDN'T NEED TO CALL EVERY FEW MONTHS THAT THEY WOULD SEND ME A LETTER WHEN THE PARTS WERE AVAILABLE. I REALIZED THAT THEY HAVE A LOT OF CARS TO FIX BUT I DO NOT WANT TO CONTINUE DRIVING MY CAR KNOWING THAT IF SOMEONE RUNS INTO ME I COULD BE KILLED BECAUSE OF A FAULTY AIRBAG. HOW DO I GET MY CAR FIXED? ANYTHING YOU COULD DO TO HELP ME WOULD BE VERY MUCH APPRECIATED MY DEALER IS IN LAKELAND FLORIDA IT IS FIELDS MOTOR CAR. THEIR PHONE NUMBER IS 863 688-8111.

Air Bags
Filed Apr 3, 2019TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. MERCEDES-BENZ OF PLANO (6455 DALLAS PKWY, PLANO, TX 75024) STATED THAT THEY NEEDED TO KEEP THE VEHICLE FOR THREE TO FOUR DAYS UNTIL THE PARTS ARRIVED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Apr 1, 2019CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE REMEDY AND PART WITHIN A REASONABLE TIME FRAME CONCERNING NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT RECEIVED A SECOND NOTICE FOR THE TWO AIR BAG RECALLS, WHICH INDICATED THAT THE PARTS WERE AVAILABLE. MERCEDES-BENZ OF ANAHEIM (5395 E LA PALMA AVE, ANAHEIM, CA 92807, 1-(855) 281-3286) WAS UNABLE TO PROVIDE THE PARTS TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Mar 19, 2019MD

"TAKATA RECALL" I CONTACTED THE THE AUTHORIZED MERCEDES-BENZ DEALER HAS FAILED TO REMEDY THIS SAFETY RECALL IN A TIMELY MANNER, I HAVE CONTINUOUSLY REACHED OUT FOR YEAR AND HALF AND THE MERCEDES-BENZ DEALER CONTINUOUS TO STATED THAT THE AIR BAGS ARE ON BACK ORDER.

Air Bags
Filed Mar 19, 2019NC

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF CARY (2400 AUTOPARK BLVD, CARY, NC 27511, (919) 380-1800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Mar 12, 2019VA

TAKATA RECALL. RECALL IS OVER 3 YEARS OLD, FEBRUARY 9, 2016, REMEDY IS STILL NOT AVAILABLE.

Air Bags
Filed Mar 11, 201985,720 milesTN

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO MERCEDES-BENZ OF NASHVILLE (LOCATED AT 630 BAKERS BRIDGE AVE, FRANKLIN, TN 37067, (800) 770-5582) WHERE IT WAS DIAGNOSED THAT THE AIR BAG WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED FOUR TIMES FOR THE SAME FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND MANUFACTURER RECALL NUMBER: 2019010001 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,720. *BF *TR

Air Bags
Filed Mar 11, 2019AZ

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V010000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF ARROWHEAD AT 623-815-3900 (LOCATED AT 9260 W BELL RD, PEORIA, AZ 85382) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR BOTH RECALLS.

Air Bags
Filed Mar 11, 2019VA

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF CHANTILLY (14841 STONECROFT CENTER CT, CHANTILLY, VA 20151, (888) 774-1162) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Mar 8, 201997,000 milesNY

THE RINGS USED TO DETERMINE WHEEL SPEED FOR THE STABILITY SYSTEM FAIL, THIS HAS HAPPENED TWICE TO MY CAR AND CAN RESULT IN THE BRAKES BEING APPLIED WITHOUT WARNING. ALSO TAKATA AIR BAGS HAVE NOT BEEN REPLACED IN THE THREE YEARS AFTER THE RECALL.

Air Bags
Filed Mar 6, 2019NM

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND MANUFACTURER RECALL NUMBER: 2019010001 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF ALBUQUERQUE AT (505) 821-4000 (LOCATED AT 8920 PAN AMERICAN FWY NE, ALBUQUERQUE, NM 87113) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Mar 5, 201944,000 milesIN

3 YEARS AGO MY CAR HAD A DRIVER SIDE AIRBAG RECALL. I CALL THE DEALERSHIP EVERY 4 MONTHS AND NOTHING HAS BEEN REPAIRED. NOW, IN 2019 I JUST FOUND OUT THERE IS A RECALL ON THE PASSENGER SIDE AIRBAG TOO. THE DEALERSHIP HAS TOLD ME THERE IS NOTHING THEY CAN DO RIGHT NOW ON EITHER RECALL. IT IS MY PROBLEM. ANYTHING I CAN DO?

Air Bags
Filed Mar 2, 2019PA

TAKATA RECCALL: MERCEDES HAS NOT REMEDIED THIS PROBLEM THOUGH IT HAS BEEN KNOWN FOR SOME TIME. I JUST GOT ANOTHER LETTER SAYING "WE DON'T HAVE PARTS, STAY TUNED, WE WILL LET YOU KNOW", THIS IS UNACCEPTABLE FOR A DANGEROUS RECALL

Air Bags
Filed Feb 21, 2019VA

TAKATA RECALL.

Air Bags
Filed Feb 21, 2019VA

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING MERCEDES-BENZ OF RICHMOND (8225 WEST BROAD ST., HENRICO, VA) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE CONTACT STATED THAT HE RECEIVED SEVERAL LETTERS INDICATING THAT THE PARTS WERE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 17, 2019NJ

'TAKATA RECALL THERE WAS A RECALL ON MY CAR FOR AIRBAGS SINCE FEBRUARY,2016 EVER SINCE I HAVE T HEARD FROM ANYONE ON BEHALF I CALLED DEALERS THEY SAID PARTS ARE NOT AVAILABLE. I BELIEVE THIS IT'S VERY INRESPOSIBLE IN YOUR BEHALF. IT CLEARLY SAID IN CASE OF A ACCIDENT SERIOUSLY INJURIES CAN OCCUR DUE TO THIS SO CAN YOU SOMEONE GIVE ME AN ANSWER ON THIS.

Air Bags
Filed Feb 15, 201950,000 milesAZ

TAKATA INFLATORS THE FIRST RECALL WAS FEBRUARY 2016 FOR THE DRIVER SIDE AIRBAG A REASONABLE AMOUNT OF TIME IS PAST THE PARTS WERE PROMISED IN SEPTEMBER 2018 AND NO DELIVERY. NOW A NEW RECALL OF JANUARY 2019 FOR THE PASSENGER SIDE AIRBAG INFLATOR HAS BEEN ISSUED I'M TOLD BY MERCEDES-BENZ USA THAT THE PARTS WILL BE AVAILABLE SEPTEMBER 2019 . THIS IS AN UNREASONABLE AMOUNT OF TIME GIVEN THE THREE YEARS OF THE PREVIOUS RECALL NOT BEING REMEDIED. ALSO I'M TOLD BY THE DEALERSHIP THAT THE MOTOR MOUNTS ARE COLLAPSED I CAN'T HELP BUT THINK THAT THIS IS A DEFECT ALSO SUBJECT TO RECALL.

Air Bags
Filed Feb 14, 2019CT

I RECEIVED NOTIFICATION OF A DEFECTIVE PASSENGER SIDE AIRBAG IN MAY 2016. I HAVE RECEIVED TWO SUBSEQUENT LETTERS DATED DECEMBER 2017 AND JUST TODAY FEBRUARY 14, 2019 STATING THE PROBLEM AND THAT THE COMPANY ( MERCEDES BENZ USA ) THROUGH THEIR PARENT COMPANY DAIMLER AG WAS TAKING ALL NECESSARY MEASURES TO REMEDY THIS SITUATION. WE WERE ALSO TOLD THAT THEY WERE WORKING CLOSELY WITH THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AND AIRBAG SUPPLIERS TO PROVIDE A REMEDY AS SOON AS POSSIBLE, AND TO PRIORITIZE REPAIRS ACCORDING TO RISK FACTORS IDENTIFIED THROUGH TESTING. WE HAVE BEEN TOLD ONCE AGAIN THAT REPLACEMENT PARTS ARE NOT YET AVAILABLE, BUT WE WILL BE CONTACTED ONCE PARTS BECOME AVAILABLE. IT HAS BEEN 2 1/2 YEARS AND STILL NO REMEDY. WE ARE DRIVING AROUND WITH A BOMB WAITING TO GO OFF IN THE FRONT SEAT OF OUR VEHICLE. WHEN IS ENOUGH ENOUGH? ARE WE WAITING FOR SOMEONE TO BE INJURED OR KILLED. I PURCHASED MERCEDES BENZ VEHICLE BECAUSE I WAS LEAD TO BELIEVE THEY WERE ONE OF THE SEVEN SAFEST CARS ON THE ROAD. I DO NOT HAVE A WARM AND FUZZY FEELING ABOUT OWNING MY MERCEDES WHEN THE PARENT COMPANY CANNOT REMEDY A SITUATION THAT PUTS MY FAMILY AND I AT RISK. I WOULD HAVE EXPECTED MORE FROM MERCEDES BENZ. GOING FORWARD I DO NOT WANT MORE EMPTY PROMISES. FIX THIS PROBLEM ONCE AND FOR ALL SO YOU MIGHT RESTORE SOME CONFIDENCE IN YOUR NAME AGAIN.

Air Bags
Filed Feb 13, 201947,000 milesFL

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO START. THE CONTACT ATTEMPTED TO JUMPSTART THE VEHICLE, BUT WAS UNSUCCESSFUL. IN ADDITION, THE AIR BAG INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 47,000.

Air Bags
Filed Feb 13, 2019TX

THE RECALL WAS ISSUED IN FEBRUARY 2016 AND IS STILL UNRESOLVED. THIS IS NOT CORRECTED IN A TIMELY MANNER

Air Bags
Filed Feb 13, 2019TN

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND AN UNKNOWN RECALL FOR THE PASSENGER SIDE AIR BAGS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF MUSIC CITY AT (615) 724-6262 (LOCATED AT 734 ENVIOUS LN, NASHVILLE, TN 37217) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 12, 2019OH

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF EASTON (4300 MORSE CROSSING, COLUMBUS, OH 43219, (614) 291-2007) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 11, 2019MO

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE LOCAL DEALER (PLAZA MOTORS, 11030 OLIVE BLVD, CREVE COEUR, MO), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB

Air Bags
Filed Feb 11, 2019LA

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF BATON ROUGE (10949 AIRLINE HWY, BATON ROUGE, LA 70816, (225) 424-2241) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 11, 2019MO

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND TBD (AIR BAGS). THE CONTACT CALLED PLAZA MERCEDES-BENZ AT 314-266-5469 (LOCATED AT 11910 OLIVE BLVD, CREVE COEUR, MO 63141) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR BOTH CAMPAIGNS.

Air Bags
Filed Feb 10, 2019CA

TANAKS RECALL JUST GOT ANOTHER NOTICE HOW FAILURE OF REPLACEMENT CAN CAUSE INJURY OR DEATH. THE REPLACEMENT IS NOT YET AVAILABLE

Air Bags
Filed Feb 10, 2019145,000 milesCA

TAKATA RECALL. UNTIL NOW, THIS HAS NOT BEEN FIXED. IT HAS BEEN THREE YEARS SINCE THE FIRST RECALL CAME OUT. IN MY OPINION, THAT IS WAY TOO LONG TO GET THIS TAKEN CARE OF. NOTHING HAS HAPPENED YET TO MY VEHICLE, BUT I THINK IT HAS BEEN WAY TOO LONG THAT NOTHING HAS BEEN DONE TO REPLACE THESE. MFG. RECALL N0. 2018030009 AND 2018030011

Air Bags
Filed Feb 7, 2019IL

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTOHAUS ON EDENS AT (847) 272-7900 (LOCATED AT 1600 WEST FRONTAGE RD, NORTHBROOK, IL 60062) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 5, 2019PA

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF LANCASTER (5100 MAIN ST, EAST PETERSBURG, PA 17520, (717) 569-2100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT*JB

Air Bags
Filed Feb 5, 2019CT

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEW COUNTRY MOTOR CARS, INC (1 WESTON ST, HARTFORD, CT 06120, (860) 278-2000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Feb 4, 2019FL

THE TAKATA AIRBAG RECALL IS APPROXIMATELY 4 YEARS OLD NOW AND MERCEDES HAS REFUSED TO DO ANYTHING ABOUT IT. AND I LIVE IN A HIGH RISK AREA OF SOUTH FLORIDA. I GET A LETTER PER YEAR FORM MERCEDES STATING THEY ARE LOOKING INTO IT. I HAVE CALLED THE LOCAL DEALER MANY TIMES. EACH TIME I CONTACT MERCEDES THEY REPLY THEY ARE LOOKING INTO IT AND HAVE NO INFORMATION. FRIENDS WITH FORDS CHEVYS AND ALMOST ANY OTHER CAR BRANDS GOT LOANER CARS AND THEN THEIR VEHICLE REPAIRED. MERCEDES IS IGNORING THE ISSUE, SHOULD BE FINED VERY HEAVILY, AND MADE TO FIX THEIR CARS IMMEDIATELY. PLEASE LET ME KNOW HOW AND WHAT I CAN DO INCLUDING IF I CAN SUE

Air Bags
Filed Jan 30, 2019IL

TAKATA RECALL. SEVERAL YEARS AGO I WAS INFORMED THAT MY MB VEHICLE WAS INCLUDED IN THE CARS IMPACTED WITH FAULTY TAKATA AIRBAGS FOR BOTH DRIVER AND PASSENGER. I JUST CALLED MBUSA AND WAS TOLD THEY DO NOT HAVE ANY UPDATED INFORMATION AS TO WHEN SAFE AIRBAGS WILL BE INSTALLED IN MY CAR. THIS IS UNACCEPTABLE NOW THAT I HAVE TO DRIVE IN FEAR FOR THE LAST COUPLE OF YEARS...AND NO ONE KNOWS FOR HOW MUCH LONGER. I WANT A MB LOANER CAR, FREE OF CHARGE TO ME...TO DRIVE UNTIL THE TIME THAT MY AIRBAG RECALL IS CORRECTED. AND I WOULD LIKE THAT CORRECTION TO OCCUR QUICKLY.

Air Bags
Filed Jan 25, 2019CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER (MERCEDES-BENZ OF CALABASAS, 24181 CALABASAS RD, CALABASAS, CA), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 23, 2019DC

TAKATA INFLATOR : THE MANUFACTURER HAS NEVER REMEDIED THE TAKATA INFLATOR RECALL DEFECT SINCE FEB 2016 WHEN THE RECALL WAS ANNOUNCED.

Air Bags
Filed Jan 15, 2019CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016 AND NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2016. AFTER CONTACTING THE DEALER (MERCEDES-BENZ OF ESCONDIO, 1101 W. 9TH AVE, ESCONDIDO, CA), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 15, 2019106,000 milesCA

1. TAKATA RECALL: THIS RECALL OF A DANGEROUS SITUATION HAS BEEN GOING ON FOR ABOUT TWO YEARS NOW IS UNACCEPTABLE AND HAZARDOUS TO EM AND MY FAMILY. 2. LAW SUIT: GREG SUDDRETH AND PAUL DENTON V. MERCEDES-BENZ USA, LLC. ON 10/30/17, I HAD TO PAY 3445.13 FOR A REPAIR MY BALANCE SHAFTS GEARS, WHICH WE'RE DEEMED DEFECTIVE IN ALL M272 ENGINES WHICH IS IN MY C300. HOWEVER, IN THE ABOVE MENTIONED LAW SUIT, THIS PROBLEM WAS SUPPOSED TO HAVE BEEN CORRECTED. WHEN I BROUGHT THIS TO THE ATTENTION TO THE MERCEDES-BENZ OF MODESTO TECHNICIANS, THEY SAID I MISSED THE CUT-OFF DATE BY ONE YEAR. THEY ACKNOWLEDGED I HAD THE SAME PROBLEM AND CHECKED TO SEE IF I QUALIFIED FOR A FREE REPAIR, BUT LATER CLAIMED, THE ISSUE WITH THE DEFECTIVE BALANCE SHAFTS GEARS HAD BEEN ADDRESSED. HOW CAN THAT BE WHEN I INCURRED THE SAME PROBLEM. THE REPAIR SHOULD HAVE BEEN REPAIRED UNDER WARRANTY. I EVENTUALLY HAD TO HAVE THE CAR REPAIRED AT MERCEDES OF PLEASANTON BECAUSE MODESTO DIDN'T HAVE ANY OPEN APPOINTMENTS. THANK YOU FOR YOUR ATTENTION IN THIS MATTER. 3. FAULTY ELECTRONIC STEARING LOCK: ENGINE WON'T TURN ON AND STEEARING WHEEL IS LOCKED. SEVERAL PEOPLE HAVE HAD THIS SAME PROBLEM. MERCEDES CLAIM NOT A SAFETY ISSUE, BUT WHEN YOUR DAUGHTER GETS STUCK AT MIDNIGHT AT AN AMUSEMENT PARK ON HIGH SCHOOL SENIOR NIGHT...THAT'S A SAFETY ISSUE. THANK YOU FOR YOUR ATTENTION IN THIS MATTER.

Air Bags
Filed Jan 9, 2019CA

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SAN FRANCISCO (500 8TH ST, SAN FRANCISCO, CA 94103, (415) 673-2000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 9, 2019CA

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KEYES EUROPEAN MERCEDES-BENZ (5400 VAN NUYS BLVD, SHERMAN OAKS, CA 91401, (818) 461-3900) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 7, 2019GA

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RBM OF ATLANTA AT (678) 637-2333 (LOCATED AT 345 MCFARLAND PARKWAY, ALPHARETTA, GA 30004) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 7, 2019122,000 milesCA

TAKATA RECALL - I GOT A MESSAGE ON MY CAR DASH LAST NIGHT WHILE DRIVING THAT THE RIGHT SRS AIRBAG HAS MALFUNCTIONED AND SERVICE IS REQUIRED. I CALLED A LOCAL DEALERSHIP TODAY TO LEARN PARTS FOR MY MAKE AND MODEL CAR ARE STILL NOT AVAILABLE FOR REPLACEMENT. I AM CONCERNED ABOUT THE SAFETY OF DRIVING THE CAR KNOWING THERE IS AN ISSUE WITH THE AIRBAG.

Air Bags
Filed Dec 29, 2018TN

"TAKATA RECALL" SEVERAL YEARS AGO I STARTED RECEIVING NOTICES ABOUT THE TAKATA AIRBAG RECALL. I HAVE YET TO RECEIVE A DATE IN WHICH THE FAULTY AIRBAG CAN BE REPLACED. PLEASE ARRANGE TO GET THE REPLACEMENT PARTS TO MY LOCAL DEALERSHIP WITHIN THE NEXT 30 DAYS. THERE ARE 2 DEALERSHIPS IN MY AREA. THEY ARE: MERCEDES BENZ OF MEMPHIS AND MERCEDES BENZ OF COLLIERVILLE. I LOOK FORWARD TO GETTING THIS REPLACEMENT AIRBAGS ASAP. THANK YOU.

Air Bags
Filed Dec 13, 2018CT

TAKATA RECALL - IT HAS BEEN OVER 2 YEARS SINCE I RECEIVED THE AIR BAG RECALL NOTICE, AND THE DEALER STILL DOES NOT HAVE THE PARTS TO REPLACE MY DEFECTIVE AIR BAG. WHY SHOULD I NOT BE CONCERNED ABOUT MY SAFETY?

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Mercedes-Benz C300 → · Every C300 year → · How the figures are calculated →