EPS- Electric Power Steering failed while driving causing hazardous and dangerous conditions. While unable to steer the vehicle it crossed the median into oncoming traffic barely avoiding an accident and endangering my life and life of other drivers and passengers. Unlike on hydraulic systems where in case of defective pump it is still possible to steer the car, this electric steering it was impossible to control even to load the vehicle on the tow truck. Terrible technology or design, most importantly it is NOT SAFE !
2016 Mercedes Benz C190
Routine
Owners filed 1 complaints about this vehicle with federal regulators, most often about the steering. No safety recall has been issued.
What fails
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Steering | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsSteering
Filed Nov 3, 2025NJ
1 of 1 complaints, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.