2010 Mercedes Benz C

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the power train. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Power Train1
000

1 safety recall

Part 573 reports
Steering › Hydraulic Power Assist › Pump10V459000
Filed Oct 4, 201085,300 vehiclesMercedes-Benz Usa, Llc.

Defect. MERCEDES BENZ IS RECALLING CERTAIN MODEL YEAR 2010 C-CLASS, MODEL 204, E-CLASS, MODEL 212, AND MODEL YEAR 2010-2011 E-CLASS COUPE/CABRIOLET MODEL 207 VEHICLES. THE POWER STEERING SYSTEM IN THE SUBJECT VEHICLES MAY FAIL DUE TO THE LOSS OF POWER STEERING FLUID.

Risk. OWNERS MAY NOT HAVE SUFFICIENT CONTROL OF THE VEHICLE IN AREAS, SUCH AS PARKING LOTS, WHERE MAXIMUM POWER STEERING IS REQUIRED, INCREASING THE RISK OF A VEHICLE CRASH.

Remedy. DEALERS WILL CHECK AND RETORQUE THE CONNECTION FITTING FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 31, 2010. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.

What owners reported

Newest filings
Power Train
Filed Dec 14, 20101,700 milesVA

2010 MERCEDES BENZ C LASS. LETTER FROM CONGRESSMAN WOLF ON BEHALF OF CONSTITUENT REGARDING PROBLEMS WITH HER 2010 MERCEDES BROUGHT FRM SPECLL OUT HBL OF TYSONS CORNER ON JULY 2010; RESPOND TO HERNDON OFFICE, ATTN: JUDY MCCARY *TGW THE CONSUMER STATED THE VEHICLE WOULD NOT SHIFT INTO ANY GEAR. THE VEHICLE WAS TOWED TO THE DEALER. THE FINAL DIAGNOSIS FROM THE DEALER WAS A COMPUTER GLITCH AND SOFTWARE FAILURE. THE CONSUMER WAS REASSURED THE VEHICLE WAS REPAIRED. HOWEVER, ON NOVEMBER 15, 2010, THE CONSUMERS DAUGHTER WAS DRIVING THE VEHICLE WHEN SUDDENLY IT SHIFTED ON ITS OWN IN REVERSE AND STARTED TO MOVE BACKWARDS . THE CONSUMERS DAUGHTER TRIED TO STOP THE VEHICLE BY BRAKING, BUT THE VEHICLE CONTINUED TO MOVE BACKWARD. FINALLY, SHE TURNED THE VEHICLE OFF. *JB

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2009
YearComplaintsRecallsFiresDeathsAssessment
2010 — this page1100Routine
200914000Routine
20082100Routine
20073100Routine
19951000Routine
19941000Routine

Compare every C year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 4, 2010. Source: NHTSA Office of Defects Investigation.