Owners filed 3 complaints about this vehicle with federal regulators, most often about the service brakes. No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Suspension | 1 | 0 | 0 | 0 | |
| Service Brakes | 1 | 0 | 0 | 0 | |
| Electrical System | 1 | 0 | 0 | 0 |
Dashboard reading incorrectly. Blackout screen while driving. Mileage incorrectly reading. Speed limit incorrectly reading while driving the Dashboard pick up the undercarriage camera. The electricity on the car keep popping up. I have been complaining over 1yr since I lease the vehicle they only offer to trade with me paying the expenses. Gas gage not reading correctly
Dealership: Mercedes-Benz of Santa Fe, 2586 Camino Entrada, Santa Fe, NM 87507 I am filing this complaint regarding multiple unresolved safety defects in my 2024 Mercedes-Benz C300 persisting across numerous repair visits since February 2026. Defect 1 – Recurring Strut Assembly: Following an AC sensor replacement on February 11, 2026, a loud rattling noise emerged from the dashboard/strut area. The vehicle was retained 22 days without resolution. The strut plate was repaired, but the noise recurred. Parts were ordered for the strut assembly, requiring me to drive the defective vehicle for approximately two additional weeks. As of June 8, 2026, the noise remains unresolved. A defective strut assembly affects handling, stability, and steering — creating serious risk at highway speeds. Defect 2 – Safety Systems Disabled: Following the strut plate repair, all driver assistance systems — including collision avoidance and lane keeping — were completely disabled. A warning message confirmed the systems were inoperable. A subsequent software update was required to restore them. Defect 3 – Check Engine Light; Dealer Advised Continued Operation: While driving with the unrepaired strut assembly, the check engine light illuminated. I have photographic evidence. Service Manager Simon explicitly advised me it was safe to continue driving. I contest this. I was not provided a loaner vehicle. Inaccurate Service Records: On June 5, 2026, service notes falsely stated the check engine light was
I had to take a detour one night coming home, the detour led to a bridge that connects to a highway. Approaching the bridge my car started to jerk and pop up with all of these notification about “blind spot assistance” is down, “car engine failure, please check user manual”, “car malfunction” with a engine battery symbol. All the while the engine light was on. All these warning was popping up one after another, while I was trying to merge onto the bridge. Mind you there is no shoulder currently during the active merging or on the bridge, but I didn’t think of what would happen next. As I merge onto the bridge at 35mph the car shuts off completely on me. My car automatically sets itself into Neutral mode and I was rolling on the bridge at 35mph, no shoulder and no brakes or gas to move properly. I called the police but they won’t dispatch a officer unless I am in a accident or about to cause on, but they heard I am rolling at 35mph and they said from her words herself “I can’t send a officer over for your reason ma’am, are you a threat to others or about to crash? Can’t you just brake?” My car system never turned back on, I stepped my foot on the brakes all the way praying something will work as I existed the bridge onto a small shoulder. The emergency brakes came on as I keep swerving onto the grass. As everyone was going 65mph I don’t know why I wouldn’t impose as a threat if I have no control over my car from oncoming traffic. This is a very dangerous situation, and my serv
3 of 3 complaints, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.