Owners filed 3 complaints about this vehicle with federal regulators, most often about the unknown or other. No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Unknown or Other | 2 | 0 | 0 | 0 | |
| Forward Collision Avoidance › Automatic Emergency Braking | 1 | 1 | 0 | 0 |
Experienced sudden, unforeseeable and uncontrolled runaway acceleration resulting in significant property damage and damage to the vehicle. Vehicle accelerated on its own uncontrollably up an inclined concrete driveway into and through the wall of a garage attached to a single-family detached dwelling unit. No bodily injuries were apparent.
I was driving and the sunroof spontaneously shattered. There was no rock damage.
While driving at freeway speed under clear weather conditions with no traffic or debris, the panoramic glass roof on my 2024 Mercedes-Benz AMG EQE SUV suddenly shattered without warning. There was no impact or external cause. The glass appeared to explode from the inside out and fell into the vehicle, creating a serious safety hazard. The dealer denied warranty coverage and stated it was not a manufacturing issue, requiring me to file the repair through my own insurance.
3 of 3 complaints, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.