2016 Mercedes-Benz AMG C63 S

Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy. MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

Risk. If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Remedy. MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

2016 Mercedes-Benz C63 S AMG, M177 4.0L twin-turbo V8. This engine is marketed under Mercedes-Benz's "One Man, One Engine" philosophy — hand-assembled by a single master technician. It failed irreparably at 67,323 miles on a properly maintained vehicle owned by a 14-year Mercedes-Benz customer who has purchased six Mercedes-Benz vehicles. All maintenance performed on schedule with genuine OEM Mercedes-Benz parts at Mercedes-certified shops. At approximately 65,000 miles, check engine light illuminated with cylinder 7 misfire. A Mercedes-certified shop found and replaced a burnt spark plug and all 4 ignition coils with OEM parts. Misfire cleared. Three months later at 67,000 miles, shaking and check engine light returned. All 8 spark plugs replaced with OEM parts. Misfires returned within 100 miles — now on cylinders 1, 3, and 7 — accompanied by violent engine shaking and a fuel smell. Vehicle brought to authorized Mercedes-Benz dealer. Full diagnostic performed including borescope inspection. Confirmed: broken spark plug ceramic and unrepairable piston pitting in cylinder 4 and engine damage. Dealer confirmed engine is not repairable and recommends complete engine replacement. All findings documented on dealer repair order. Vehicle remains at the dealer and is available for inspection. Mercedes-Benz has published at least three Technical Service Bulletins on persistent misfires specific to this engine: LI54.21-P-062006 (multiple revisions — ECU ground faults, borescope protoc

My coils are faulty and needing to be replaced, but not part of the existing recall for C63s coils. On the message forums for C63s I’ve come across a lot of owners that are having issues not being part of the recall. Campaign No. 2017060008.

Car lost all throtle on the highway, and when pressed on gas pedal nothing would happen. A death trap. it was very dangerous and car behind me almost hit me. Happened many times and the dealer could not fix it. Car just went out of warranty couple months ago

The steering wheel won’t go up or down The auxiliary ratidator keeps getting damaged from road debris my 3 time replacing it

I BOUGHT MY 2016 MERCEDES C63S AMG FROM A DEALER IN EDMOND, OKLAHOMA (JACKIE COOPER BMW) AND THEY SOLD ME THE CAR WITH LESS THAN 10% TREAD LEFT ON THE TIRES. SHORTLY AFTER THE PURCHASE I CALLED THE DEALER FOR ASSISTANCE AND THEY FLAT OUT DENIED ANY WRONG DOING. THEY CLAIMED THEY DID A "RIGOROUS INSPECTION" BUT SOMEHOW THE TIRES THAT WERE DOWN TO THEIR WEAR BARS PASSED IT. TO MAKE MATTERS WORSE, I PURCHASED A $4100 TIRE/WHEEL PACKAGE FROM THEM AND THEY ALSO HAVE NOT ACTIVATED THE SERVICE (AFTER 23 DAYS OF PURCHASE) SO I CANNOT GET NEW TIRES PUT ON WITHOUT PAYING AN EXTRA $1200 OUT OF POCKET FOR THE HIGH PERFORMANCE TIRES THAT THE CAR REQUIRES. MANAGEMENT HAS NOT RETURNED ANY OF THE CALLS & THE SALES AGENT (BRYAN LEONARD) ALSO HAVE NOT BEEN VERY HELPFUL. NEARLY A MONTH LATER AFTER THE PURCHASE THE CAR IS STILL SITTING IN THE GARAGE WITH TWO BUSTED TIRES & NO WAY TO REPLACE THEM UNDER WARRANTY BECAUSE THE DEALER IS REFUSING TO EXPEDITE THE WARRANTY ACTIVATION. I FINALLY GOT TIRED OF WAITING SO I TOOK THE HIT FOR THE FRONT TWO TIRES AND PAID A MOBILE SERVICE TO COME OUT AND REPLACE THEM. THE DEALER IS REFUSING TO REIMBURSING ME FOR THOSE 2 & ALSO REFUSING TO ACTIVATE THE WARRANTY SERVICE IN A TIMELY MANNER. I'VE ATTACHED THE PICTURES OF THE DRIVER SIDE FRONT TIRE THAT IS ON IT'S LAST THREAD & ALSO THE RECEIPT FOR THE FRONT TWO THAT I REPLACED OUT OF POCKET. IT'S DECEMBER 21ST NOW AND STILL NO ACTIVATION ON THE WARRANTY. I'VE NEVER FELT A BIGGER BAIT & SWITCH FROM A DEALER BEFORE.