Owners filed 3 complaints about this vehicle with federal regulators, most often about the fuel system, gasoline. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Power Train
1
0
0
0
Fuel System, Gasoline
1
0
0
0
Electrical System
1
0
0
0
3 safety recalls
Part 573 reports
Visibility › Sun/Moon Roof Assembly24V874000
Filed Nov 19, 202433,456 vehiclesMercedes-Benz Usa, Llc
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Risk. A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy. Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Visibility › Sun/Moon Roof Assembly22V954000
Filed Dec 23, 2022131,653 vehiclesMercedes-Benz Usa, Llc
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Risk. A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy. Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
Visibility › Sun/Moon Roof Assembly19V918000
Filed Dec 20, 2019747,928 vehiclesMercedes-Benz Usa, Llc.
Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Risk. A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy. MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
What owners reported
Newest filings
Electrical System
Filed Jun 8, 2017123,600 milesCA
I WAS DRIVING MY CAR AND IT SUDDENLY TURNED OFF ON ME. I TRIED TO START IT AGAIN BUT IT WOULD CRANK BUT NOT TURN ON. I HAD A LIL LESS THAN HALF A TANK OF GAS BUT THERE WAS NO GAS BEING DELIVERED TO THE ENGINE. AFTER INSPECTING THE FUEL SENDING UNIT I NOTISED THAT THE PLASTIC AROUND THE WIRE CONNECTOR PINS WAS A BIT MELTED AND THERE WAS A SMALL HOLE THAT WENT STRAIGHT TROUGH THE SENDING UNIT COVER. I REPLACED THE SENDING UNIT BUT THE MELTING STILL CONTINUES. IT SEEMS LIKE THE WIRE GETS TOO HOT AND THE PLASTIC MELTS AROUND THE PINS. IM AFRAID THIS CAN EVEN CAUSE A FIRE SINCE ALL THE FUEL IS JUST INCHES BELLOW IT.
Power Train
Filed Dec 14, 2013108,000 milesCA
FUEL IS LEAKING FROM THE SENDING UNIT OF THE VEHICLE AND DOWN ONTO THE REAR WHEELS DIFFERENTIAL, THE VEHICLES FUEL TANK AND SENDER UNIT HAD BEEN REPLACED BY MERCEDES UNDER WARRANTY ON 11/25/03 MILEAGE IN 43088 MILEAGE OUT 43092 AT THE HOEHN CARLSBAD CA DEALER SHIP: INVOICE NUMBER 465553. THIS HAS NOW HAPPENED AGAIN AND I HAVE FOUND THAT THIS ISSUE IS NOT A LIMITED ISSUE TO MY VEHICLE BUT ONE THAT HAS IMPACTED ALL C CLASS AND E CLASS VEHICLES AND HAS AN ESTIMATED REPAIR COST OF $2,073.30. HOW IS DAIMLER AG ALLOWED TO SELL THESE VEHICLES THAT POSE AN EXTREME RICK THE PUBLIC AND PROPERTY IN THE US. I HAVE BEEN TOLD MY VEHICLE IS NOW NO LONGER COVERED UNDER ANY WARRANTY AND I WILL HAVE TO FOOT THE BILL TO REPAIR THIS OBVIOUS DESIGN FLOOR AND SUBSEQUENT MALFUNCTION THAT POSSES A LIFE THREATENING RISK TO ME AND MY FAMILY IF NOT RESOLVED ASAP. I DREAD TO THINK ABOUT ALL THE PRESENT MERCEDES C-CLASS AND E-CLASS OWNERS DRIVING AROUND IN A TICKING TIME BOMB JUST WAITING TO GO OFF, THERE MUST BE HUNDREDS OF THOUSANDS OF VEHICLES THAT HAVE DEFECTIVE FUEL SENDING UNITS/GAS TANKS LEAKING GAS DOWN AND AROUND HOT EXHAUST PIPES OF THEIR VEHICLES AND THEY ARE NOT AWARE OF THIS PERENNIALLY LIFE THREATENING MALFUNCTION BECAUSE DAIMLER AG HAS NOT RECALLED ALL VEHICLES OUTFITTED WITH RECOGNIZED DEFECTIVE FUEL SENDING UNITS/GAS TANKS AND RESOLVED THE TICKING TIME BOMBS. IT'S OBVIOUS TO ME WHATEVER ATTEMPT DAIMLER AG HAS TAKEN IS NOT ENOUGH TO MITIGATE ANY FURTHER DEFECTIVE FUEL SENDING UNITS/GAS TA
Fuel System, Gasoline
Filed Oct 1, 201394,500 milesCA
THE FUEL TANK ON MY 2003 C32 LEAKED. THE SYMPTOM WAS A STRONG GAS ODOR INSIDE THE VEHICLE. UPON FURTHER INSPECTION, THERE WAS FUEL LEAKING FROM UNDER THE VEHICLE. I TOOK IT TO THE MECHANIC, AND HE DIAGNOSED IT AS A LEAKING FUEL TANK. WHEN HE REMOVED IT, HE SHOWED IT TO ME AND I SAW THE PART THAT WAS CRACKED, WHICH WAS BELOW THE REAR SEAT OF THE CAR. THERE APPEARS TO BE A WIDELY KNOWN MALFUNCTION WITH FUEL TANKS FOR MERCEDES. THIS WAS A VERY STRESSFUL EVENT, ESPECIALLY WITH FUEL LEAKING OUTSIDE THE CAR AND NOT KNOWING WHAT COULD HAPPEN (FIRE RISK, ETC). *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 19, 2024. Source: NHTSA Office of Defects Investigation.