Owners filed 5 complaints about this vehicle with federal regulators, most often about the electrical system › wiring. No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Electrical System › Wiring | 2 | 0 | 0 | 0 | |
| Electrical System | 2 | 0 | 2 | 0 | |
| Structure › Frame and Members › Underbody Shields | 1 | 0 | 0 | 0 |
I HAVE PROBLEM WITH DISINTEGRATING WIRING CAUSING MY CAR TO ACCELERATE ON ITS OWN. I TOOK IT TO THE MERCEDES BENZ DEALERSHIP WHERE THEY DIDN'T KNOW WHAT ASR WAS LET ALONE FIX THE PROBLEM. THEY HAD MY CAR FOR 1 AND A-HALF WEEKS. PLEASE INFORM ME AS TO WHAT TO DO AS I FEEL I AM DRIVING A DANGEROUS VEHICLE. *NM
WHILE DRIVING AND A RIGHT TURN WAS MADE, THE STEERING WHEEL LOCKED UP, WHICH CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE. *AK . AFTER HAVING A THIRD SET OF MOTOR MOUNTS INSTALLED, THE CONSUMER WAS TOLD A HEAT SHIELD WAS NECESSARY TO PROTECT THE MOTOR MOUNT FROM THE EXHAUST HEAT. BUT MERCEDES NEVER NOTIFIED THE CONSUMER ABOUT THE NEED FOR A HEAT SHIELD AND THE VEHICLE DIDN'T COME WITH A HEAT SHIELD. PLEASE INVESTIGATE. *CB *JB
UNDER-HOOD FIRE TOTALED CAR. FIRE DEPT. REQUIRED TO EXTINGUISHED FIRE. FIRE STARTED WHILE CAR WAS BEING DRIVEN. CAUSE UNDETERMINED.
CONSUMER NOTICED SMOKE COMING FROM UNDER THE HOOD. THE VEHICLE CAUGHT ON FIRE AND WAS TOTALED. THE FIRE INSPECTOR INDICATED THE FIRE WAS CAUSED BY THE ELECTRICAL SYSTEM. *JB
THE WIRES ARE EXPOSED UNDERNEATH THE VEHICLE. AND THE CONSUMER IS CONCERNED BECAUSE THE WIRES CAN CAUSE A FIRE. THE DEALERSHIP IS AWARE OF THE PROBLEM.*JB CONSUMER ADDS THE WIRING IN THE ENGINE COMPARTMENT HAD TOTALLY DETERIORATED TO THE POINT THAT BARE WIRES WERE EXPOSED BECAUSE THE INSULATION HAD CRACKED AND FELL OFF THE WIRE HAVING AN POTENTIAL TO CAUSE AN FIRE. *TT
5 of 5 complaints, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.