Owners filed 2 complaints about this vehicle with federal regulators, most often about the engine and engine cooling › engine › diesel. No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Service Brakes | 1 | 0 | 0 | 0 | |
| Engine and Engine Cooling › Engine › Diesel | 1 | 0 | 0 | 0 |
AFTER JUST GETTING MY CAR FROM DEALERSHIP 6 DAYS PRIOR, MY WIFE AND I WERE COMING DOWN A HILL WHEN MY BRAKING SYSTEM STARTED TO MALFUNCTION AND AS WE CAME TO THE BOTTOM OF THE HILL AND COSTED TO A STOP THE BRAKING SYSTEM COMPLETELY SHUT DOWN.
AT 2 AM WHILE DRIVING ON I-95 OUTSIDE OF ST. AUGUSTINE, FL. THE DRIVE SHAFT FLY WHEEL BROKE FROM THE ENGINE DAMAGING AND MAKING INOPERATIVE ACCESSORIES SUCH AS POWER STEERING AND WATER PUMP COOLING ACTION. FORTUNATELY, THE CRANK SHAFT APPARENTLY WAS NOT DAMAGED NOR DID THE ENGINE SEIZE AS GENERALLY HAPPENS WITH THIS FREQUENT OCCURRENCE ON THE MERCEDES BENZ INSTALLED ENGINES OF THE DODGE SPRINTER. FOUR SPRINTER CERTIFIED MECHANICS AND TWO SERVICE MANAGERS SUBSEQUENTLY ATTESTED TO THE REGULAR OCCURRENCE OF THIS POORLY ENGINEERED DESIGN WHICH IS BOTH LIFE THREATENING AND EXTREMELY COSTLY TO RECTIFY. *JB
2 of 2 complaints, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.