2020 Mci D4000

Routine

No owner complaints are on file for this vehicle. It has been recalled 1 time.

1 safety recall

Part 573 reports
Electrical System › Alternator/Generator/Regulator20V352000
Filed Jun 12, 20201,067 vehiclesMotor Coach Industries

Defect. Motor Coach Industries (MCI) is recalling certain 2018-2020 D4000, D4005, D4500, D4505 and D45CRTLE buses manufactured with electric cooling fans (E-fan) for the radiator and charge air cooler, Borg Warner 55SI model dual alternator configuration (with a sense stud and wire), and Parker Vansco Multiplexing Module (VMM) Multiplex system. A build-up of debris, corrosion, and/or water flow could cause a high resistance path to ground for the sense stud on the back of the alternator and cause the alternator to produce excessive voltage output, which may exceed the threshold limit currently programmed in the VMM and result in a loss of engine power and vehicle shutdown.

Risk. If the engine shuts down or loses power while the vehicle is in motion, this may increase the risk of a crash.

Remedy. MCI will notify the affected owners, and dealers will install a new application code in the Parker VMM multiplex modules increasing the overvoltage threshold limit, free of charge. The recall began July 23, 2020. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 479.

Across model years

Worst on record: 2021
YearComplaintsRecallsFiresDeathsAssessment
20210100Routine
2020 — this page0100Routine
20190100Routine
20180400Routine
20170200Routine
20160300Routine
20150500Routine
20140400Routine
20130200Routine
20120700Routine
20110900Routine
20100600Routine
20090600Routine
20080400Routine
20070700Routine
20060900Routine
20050800Routine
20040700Routine
20030700Routine
20020600Routine
20010500Routine
20000400Routine
19990100Routine
19980100Routine
19970100Routine

Compare every D4000 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 12, 2020. Source: NHTSA Office of Defects Investigation.