No owner complaints are on file for this vehicle. It has been recalled 3 times.
3 safety recalls
Part 573 reports
Visibility › Glass, Side/Rear25V853000
Filed Dec 10, 202515,454 vehiclesMotor Coach Industries, Inc
Defect. Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Risk. The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy. MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
Service Brakes, Air94V020000
Filed Feb 4, 19941,333 vehiclesMotor Coach Ind., Inc.
Defect. THE BRAKE ROD TO BRAKE ARM ATTACHING NUT AND BOLT ARE UNDERTORQUED AND MAY LOOSEN AND FALL OFF CAUSING SEPARATION OF THE ROD AND ARM.
Risk. SEPARATION OF THE BRAKE ROD AND THE BRAKE ARM RESULTS IN THE TOTAL LOSS OF THE SERVICE BRAKES WHICH MAY RESULT IN AN ACCIDENT.
Remedy. MCI WILL SUPPLY 1/2" UNF "STOVER" LOCKNUT TO CUSTOMERS. THIS LOCKNUT SHOULD BE INSTALLED IMMEDIATELY AND TORQUED TO 40 LB/FT (54 NM). A FASTENER WILL ALSO BE PROVIDED TO THE CUSTOMER ALONG WITH THE INSTALLATION PROCEDURES.
Service Brakes, Hydraulic › Foundation Components93V011000
Filed Jan 22, 19938 vehiclesMotor Coach Ind., Inc.
Defect. THE BRACKETS USED TO RESTRAIN THE "REFERENCE-ZERO" ARM OF THE DRIVE AXLE SLACK ADJUSTERS MAY FLEX EXCESSIVELY, AND PREVENT SELF ADJUSTMENT OF THE SLACK ADJUSTERS. THIS COULD DEGRADE BRAKE EFFICIENCY AS THE BRAKE SHOES WEAR.
Risk. DECREASED BRAKE EFFICIENCY COULD CAUSE INCREASED STOPPINGDISTANCES, WHICH COULD RESULT IN A VEHICLE ACCIDENT.
Remedy. A RETROFIT KIT IS TO BE INSTALLED TO CORRECT THE PROBLEM WITH THE ATTACHMENT BRACKETS.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 10, 2025. Source: NHTSA Office of Defects Investigation.