Owners filed 1 complaints about this vehicle with federal regulators, most often about the power train › axle assembly. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Power Train › Axle Assembly
1
0
1
0
3 safety recalls
Part 573 reports
Visibility › Glass, Side/Rear25V853000
Filed Dec 10, 202515,454 vehiclesMotor Coach Industries, Inc
Defect. Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Risk. The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy. MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
Electrical System › 12v/24v/48v Battery06V481000
Filed Dec 19, 20061,617 vehiclesMotor Coach Industries, Inc
Defect. ON CERTAIN MOTOR COACHES, THE BOOST CONNECTOR HOUSING CAN FAIL OVER TIME, EXPOSING THE POSITIVE AND NEGATIVE TERMINALS.
Risk. THIS COULD RESULT IN THE GROUNDING OF AN UNPROTECTED CIRCUIT AND COULD LEAD TO A THERMAL EVENT IF NOT CORRECTED.
Remedy. CUSTOMERS ARE BEING ADVISED TO REMOVE THE BOOST CONNECTOR AND DISCARD IT. CUSTOMERS WILL BE OFFERED A NEW DESIGN BOOST CONNECTOR AS AN ALTERNATIVE AT NO COST. THE RECALL BEGAN ON JANUARY 2, 2007. OWNERS MAY CONTACT MCI AT 1-800-241-2947.
Equipment › Recreational Vehicle/Trailer › Lpg Systems › Furnace97V053000
Filed Apr 3, 19973,300 vehiclesMotor Coach Ind., Inc.
Defect. VEHICLE DESCRIPTION: BUSES EQUIPPED WITH 4-STROKE CYCLE ENGINES. ENGINE COMPARTMENT FIRES HAVE OCCURRED AT OR NEAR THE WEBASTO DIESEL FUELED AUXILIARY HEATER.
Risk. PERSONAL INJURY AND PROPERTY DAMAGE CAN OCCUR DUE TO AN ENGINE COMPARTMENT FIRE.
Remedy. MCI IS ASKING COACH OPERATORS TO DISABLE THE WEBASTO HEATER BY DISCONNECTING THE APPROPRIATE FUSES.
What owners reported
Newest filings
Power Train › Axle AssemblyFire
Filed May 24, 2006TX
GREYHOUND BUS FIRES- UNSOLICITED REPORT. *TS GREYHOUND CONFIRMED THAT THE FOLLOWING AREAS OF THE COACHES ARE RECURRING ORIGINATION POINTS FOR BUS FIRES: TAG AXLES AND BEARINGS, TURBO CHARGERS, ELECTRICAL SYSTEM, BRAKE SYSTEM AND FUEL HEATERS AND FILTER. THE TAG AXLE WAS REDESIGNED. THE NEW DESIGN USED SMALL WHEEL BEARINGS. THE LOAD RATING FOR THE SMALL WHEEL BEARING DECREASED BY APPROXIMATELY 30% FOR THE INNER WHEEL BEARING AND BY 35% FOR THE OUTER WHEEL BEARING WHEN COMPARED TO THE OLDER, LARGER BEARINGS. GREYHOUND ALSO OBSERVED STRESS RELATED PROBLEMS WITH THE TAG AXLE ASSEMBLY SINCE 2001. THE SECOND RECURRING ISSUE GREYHOUND HAD IS THE TURBO CHARGER FAILURES ON DETROIT DIESEL SERIES 60 ENGINES BUILT FROM 2000-2005. SPARKS CAUSED BY SHORTS AND FAULTY ELECTRICAL SYSTEM COMPONENTS HAVE BEEN ANOTHER RECURRING SOURCE OF BUS FIRES. THE HEAT GENERATED BY THE BRAKE SYSTEM IS THE FOURTH RECURRING SOURCE OF FIRES. GREYHOUND ALSO FOUND ANCILLARY FUEL SYSTEM COMPONENTS SUCH AS FUEL HEATER AS ANOTHER RECURRING SOURCE OF BUS FIRES. TYPICALLY, AN ELECTRICAL SPARK IGNITES DIESEL FUEL IN THESE INCIDENTS. (MAKE: MOTOR COACH IND MODEL: 102D3 YEARS: 1997-2001). *NM
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 10, 2025. Source: NHTSA Office of Defects Investigation.