1999 Mazda Protege

Routine

Owners filed 88 complaints about this vehicle with federal regulators, most often about the transmission. It has been recalled 3 times.

Not among the Mazda Protege years to avoid. Which Mazda Protege years to avoid →

When it fails
020k40k60k90k120k200k
64,065 milesMedian miles at failure

25 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.

Most common 1999 Mazda Protege problems

19 of the 88 complaints (22%) are about the transmission.

ComponentReportsCrashesFiresInjuries
Power Train › Automatic Transmission · transmission16
000
Air Bags › Frontal · airbags14
1409
Tires › Tread/Belt5
000
Tires5
000
Unknown or Other4
000
Air Bags · airbags4
404
Engine and Engine Cooling › Engine · engine3
000
Electrical System3
000
Steering › Steering Wheel/Handle Bar2
000
Service Brakes, Hydraulic › Foundation Components · brakes2
001

3 safety recalls

Part 573 reports
Exterior Lighting09E012000
Filed Apr 7, 200916,270 vehiclesSabersport

Defect. SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Remedy. SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

Exterior Lighting06E026000
Filed Mar 23, 200661,944 vehiclesPro-A Motors, Inc.

Defect. CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

Risk. WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

Remedy. PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.

Equipment › Electrical › Radio/Tape Deck/Cd Etc.00V301000
Filed Oct 5, 200023,000 vehiclesMazda North American Operations

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH A PARTICULAR FACTORY INSTALLED AUDIO UNIT. IF THE VEHICLE IS OPERATED AT LOW SPEED IN A HOT AND HUMID ENVIRONMENT WITH THE WINDOW OPEN, AIR CONDITIONER RUNNING, AND AUDIO ON, CONDENSED WATER ON THE A/C DUCT SURFACE COULD DROP AND ENTER INTO THE AUDIO UNIT, CAUSING A SHORT CIRCUIT.

Risk. IF THE SHORT CIRCUIT OCCURS AT ONE SPECIFIC SET OF TERMINALS, THE REAR RIGHT LOUDSPEAKER CAN OVERHEAT AND, IN SOME CASES, CATCH FIRE.

Remedy. DEALERS WILL AFFIX ALUMINUM TAPE OVER THE AUDIO UNIT TO PREVENT WATER FROM ENTERING.

All 3 campaigns on file, newest first.

What owners reported

Newest filings
Engine
Filed Feb 13, 2018VA

THE PLASTIC DIP STICK TO CHECK OIL SNAPPED OFF

Electrical System
Filed Oct 30, 201557,000 milesKY

TL* THE CONTACT OWNS A 1999 MAZDA PROTEGE. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE INSTRUMENT PANEL LIGHTS STARTED TO FLICKER AND FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THERE WAS AN ELECTRICAL WIRING FAILURE THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.

Electrical System
Filed Mar 19, 201576,987 milesNC

CHECK ENGINE LIGHT ON NO MATTER WHAT THE READING SAYS CHANGE ALL PARTS WILL GO OFF BUT BACK ON AND FAIL INSPECTION MASS AIR FLOW SENSOR HAS BEEN CHANGE THREE TIMES AND CAYLI. CONVERTER TWICE. *TR

Electrical System
Filed May 29, 2011MO

THE HEADLIGHTS NO LONGER WORK ON LOW BEAM. THE HIGH BEAMS STILL WORK. UPON REMOVING THE STEERING COLUMN COVER AND UNPLUGGING THE WIRING HARNESS I FOUND THAT THE CONNECTOR IS LITERALLY BURNED AND MELTED AT THE POINT OF CONNECTION IN THE HARNESS. MAZDA NO LONGER MAKES THE PART AND I CANNOT HAVE IT FIXED BY A MECHANIC BECAUSE THE PART IS ALMOST IMPOSSIBLE TO FIND IN A USED SALVAGED VEHICLE. *TR

Seat Belts
Filed Jan 21, 2010140,000 milesMN

PASSENGER SIDE REAR SEAT BELT AUTOMATIC LOCKING RETRACTOR DOES NOT STAY LOCKED, MAKING IT IMPOSSIBLE TO SAFELY INSTALL A CHILD SAFETY SEAT. THE SEAT BELT WAS RARELY IF EVER USED UNTIL THE CAR SEAT WAS INSTALLED. *TR

Air Bags › FrontalCrash1 injured
Filed Sep 22, 2009127,000 milesSC

TL* THE CONTACT OWNS A 1999 MAZDA PROTEGE. THE CONTACT STATED HE REAR-ENDED ANOTHER VEHICLE AT 50 MPH. UPON IMPACT THE AIR BAGS FAILED TO DEPLOY. AS A CONSEQUENCE HE SUSTAINED MODERATE HEAD INJURIES. THE INSURANCE COMPANY WAS IN THE PROCESS OF INVESTIGATING THE CAUSE OF THE FAILURE. NO REPAIRS HAVE BEEN MADE. HE CONTACTED THE MANUFACTURER, BUT WAS NOT PROVIDED WITH ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 217,000.

Tires › Valve
Filed Apr 8, 2009CA

FAULTY TIRE VALVES (DILL ACP 123 TR 418) ON A 1999 MAZDA PROTEGE. *NJ THE CONSUMER STATED THE TIRE DEFLATED. THE CONSUMER STATED HE WAS NEVER NOTIFIED OF A RECALL RELATING TO THE VALVE STEMS BY DILL-ACP MODEL TR-418. RECALL# 08T0228000. *JB SEE ALSO 10496085 *SY UPDATED 06/23/10.*JB THE CONSUMER STATED HE HAS SINCE EXPERIENCED ANOTHER TIRE FAILURE, DUE TO A DEFECTIVE TIRE VALVE STEM. THE CONSUMER STATED THE VALVE STEM WAS CRACKED AND THE REAR TIRE WAS SPLIT. THE CONSUMER WAS INFORMED THAT BOTH TIRES NEEDED TO BE REPLACED AND THE REASON FOR THE SPLIT WAS DUE TO HEAT BUILD-UP, BECAUSE HE CONTINUED TO DRIVE ON THE TIRE, BEFORE HE REALIZED THE TIRE HAD DEFLATED. UPDATED 10/24/12 UPDATED 02/07/13

Power Train › Manual Transmission
Filed Nov 25, 200875,000 milesCA

PROBLEM MAZDA TRANSMISSION FAILURE .MAZDA PROTEGE 1999 THIS CAR HAD A MAJOR ENGINE OVERHAUL RECENT ABOUT A YEAR FROM NOW. ONE MONTH AFTER OVERHAUL TRANSMISSION FAILED. MAZDA REFUSED TO BE RESPONSIBLE FOR THIS FAILURE. TRANSMISSION WAS REPLACED AT OWNER EXPENSE EXACTLY ONE YEAR AFTER THAT TRANSMISSION WAS FIXED FAILURE AGAIN . AGAIN TRANSMISSION NOT COVERED OUT OF WARRANTY. ESTIMATE AS TO HOW MUCH HAS BEEN SPENT SO FAR $3,500. AS OF NOW I CANT DRIVE THIS CAR BECAUSE THE CAR CANT BE MOVED DUE TO MALFUNCTION. AFTER RESEARCH ONLINE I HAVE FOUND THIS VIN NUMBER ON THIS MAZDA HAS HAD ISSUES WITH TRANSMISSION FAILURE AT OFF LAMP FLASHING NO SHIFT CONDITION 3RD GEAR SHIFT RATION SET ERRATIC SHIFTS ISSUES WITH TRANSMISSION ISSUES ETC. I PERSONALLY FEEL THEY SHOULD COMPENSATE OR AT LEAST TRY AND HELP TO GET THIS RESOLVED AND THEY REFUSE TO ADMIT THEY HAVE AN ISSUE WITH THE TRANSMISSIONS ON THIS CAR VIN VERY BAD PRACTICE THIS SHOULD BE A RECALL OR AT LEAST TRY AND HELP PAY FOR ALL THESE DAMAGES I DON'T THINK I SHOULD HAVE TO BUY A CAR TRANSMISSION EVERY YEAR BECAUSE THEY DON'T WANT TO ADMIT OR TAKE ANY RESPONSIBILITY WITH THIS "KNOWN ISSUE" I CALLED MAZDA THEY SAID I HAVE TO PAY ALL DAMAGES ON TRANSMISSION I DON'T DRIVE ALOT CAR IS DRIVEN VERY MINIMAL WORK AND BACK. *TR

Electrical System › Wiring › Interior/Under Dash
Filed Jun 28, 2007WA

WE OWN A MAZDA PROTEGE 1999. BOTH THE HEADLIGHTS & BRIGHT LIGHTS FAILED. WE TRIED REPLACING BULBS & A RELAY, NEITHER OF WHICH WORKED. THE CAR IS CURRENTLY AT AN INDEPENDENT AUTOMOBILE ELECTRICAL SHOP. THE OWNER STATED THAT THE INTERNAL WIRING FOR THESE COMPONENTS BURNED OUT. THIS COULD HAVE CAUSED AN INTERNAL FIRE BEHIND THE DASHBOARD. THE WIRES WERE NOT EXPOSED UNDER THE HOOD SO WE COULD NOT HAVE KNOWN THAT THEY WERE WEARING THIN. I HAVE BEEN IN CONTACT WITH MAZDA USA AS THE MECHANIC TOLD ME THAT THIS WAS A COMMON PROBLEM WITH MAZDA. I AM DISTRESSED THAT MY DAUGHTER WAS DRIVING A CAR KNOWN TO HAVE FAULTY WIRING THAT COULD HAVE CAUSED AN ENGINE AND/OR INTERIOR FIRE. MAZDA USA ADVISED ME THAT THE CAR WAS NOT UNDER WARRANTY, AND I WAS FACING A $700 COST FOR REPAIRS. I WAS HOPING MAZDA WILL HELP WITH THIS, BUT AS YET THEY HAVE NOT, AND MY DAUGHTER WAS WITHOUT A CAR TO DRIVE AT NIGHT.*AK

Engine and Engine Cooling
Filed Jul 8, 2005MS

1999 MAZDA PROTEGE WAS TAKEN TO DEALERSHIP FOR REPAIRS AND THE DEALERSHIP WOULD NOT HONOR THE WARRANTY. *MR THE VEHICLE WAS TAKNE IN FOR THE TIMING, WATER PUMP, ETC. *SC *JB

Engine and Engine Cooling
Filed Jun 20, 200564,065 milesMS

1999 MAZDA PROTEGE DEVELOPED PROBLEMS WITH THE ENGINE. REPAIRS WERE MADE AND THE TOTAL CAME UP TO $804.64. *MR A NOISE WAS COMING FROM THE ENGINE. *SC *JB

Power Train › Automatic Transmission
Filed Jan 7, 200533,818 milesMD

I AM NOW HAVING TO PUT THE 3RD TRANSMISSION IN MY 99 MAZDA PROTEGE, THE FIRST TWO WERE AT MAZDA EXPENSE AND I FEEL THE 3RD SHOULD BE AS WELL SINCE THIS IS A KNOWN PROBLEM WITH THIS VEHICLE AND THIS MODEL.*AK

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Jan 7, 2005OH

MY SON PURCHASED A 1999 MAZDA PROTEGE LX LAST YEAR. HE HAS HAD MAJOR PROBLEMS WITH THE ENGINE RUNNING HOT. HE WAS TOLD HE NEEDED A TIMING BELT AND WATER PUMP. HE HAD THE CAR FIXED AT A COST OF $750.00. AGAIN THE SAME THING HAPPENED ABOUT TWO MONTHS LATER. HE AGAIN IS BEING TOLD THAT HE NEEDS THE SAME WORK DONE. THIS TIME IT IS GOING TO COST HIM $900.00 AND THE ENGINE HAS TO BE TESTED TO SEE IF THERE IS NO DAMAGE. IF THERE IS DAMAGE TO THE ENGINE IT WILL BE MORE COSTLY. ALSO THE POWER LOCKS ARE DAMAGED AND THIS OCCURRED THE FIRST WEEK OF PURCHASE.*AK

Power Train › Automatic Transmission
Filed Mar 19, 200485,000 milesIL

I OWNED A 1999 MAZDA PROTEGE THAT HAD THE ORIGINAL TRANSMISSION REPLACED AT 49500 MILES. APPROXIMATELY 24 MONTHS LATER AT 85000 MILES, THE REPLACEMENT TRANSMISSION WENT OUT AS WELL. IN BOTH INSTANCES THE PROBLEMS WAS THE AXLE BREAKING THE RESTRAINING CLIP CAUSING THE TRANSMISSION TO MOVE OUT OF POSITION. THE TRANSMISSION WOULD THEN LEAK CAUSING SLIPPING AND LURCHING. THE REPLACEMENT TRANSMISSION INSTALLED BY THE DEALER WAS A REBUILT TRANSMISSION THAT ONLY HAD A 12/12000 WARRANTY. *AK

Power Train › Clutch Assembly
Filed Jan 26, 200457,000 milesWI

CLUTCH FAILURE. THIS IS THE SECOND TIME CLUTCH FAILED. FIRST TIME AT 57K, NOW AT 149K. FIRST TIME WAS FIXED AT MAZDA DEALERSHIP, BOTH REPLACED WITH MAZDA CLUTCH PARTS. HIGHWAY MILES USED MAJORITY OF TIME. *LA

Power TrainCrash
Filed Jan 15, 200433,125 milesAR

THE ABOVE DESCRIPTION IS THE FIRST TIME THE TRANSMISSION HAD BEEN REPAIRED. NOW AT 47,000 MILES, THE TRANSMISSION IS OUT AGAIN. JOEY

Unknown or Other
Filed Jan 15, 2004TX

I BOUGHT THE CAR IN AUGUST 1999,IT HAD 12 MILES ON IT I HAD JUST GOTTEN RID OF ANOTHER PROTEGE 1994 THE MOST LOUSY CAR I HAD EVER SEEN,I HAD SPENT OVER$ 8,000 ON REPAIRS. 2 TRANSMISSIONS IN 2 YEARS. 2 SETS OF CV BOOTS ETC. ANYWAY I THOUGHT IF I COULD GET A NEW ONE I WOULD NOT HAVE ANY TROUBLE FOR A LONG TIME, IF ANY AT ALL. WELL,I HAD IT PROBABLY HAD IT ABOUT 6 MONTHS OR SO,AND IT STARTED MAKING A METALLIC RATTLING IN THE FRONT IN THE ENGINE. IT SOUNDS LIKE BACK IN THE OLD DAYS WHEN A CAR NEEDED OIL IT WOULD RATTLE LIKE A PIECE OF JUNK. THEY CHECKED IT OUT COULD NOT FIND ANYTHING,TOOK IT BACK SEVERAL TIMES, SO THE SERVICE MANAGER JOE BURK VERY NICE MAN VERY HELPFUL. THEY CHANGED A FEW PARTS, POWER TRAIN ETC, PLEASE CHECK MY RECORDS WITH THEM IF YOU CAN, OR I WILL HAVE TO DIG IN MY FILES TO FIND ALL OF THE RECEIPTS.SO HE SUGGESTED THAT I TRY DIFFERENT GAS. WELL,I DID I TRIED ALL OF THEM COST ME ALMOST $1,500. MOBIL,EXXON,CHEVRON,TEXACO,SHELL MID GRADE GAS. ABSOLUTLEY DID NOTHING,THIS WENT ON FOR A YEAR.THIS IS ABOUT 2001. WELL IT SEEMS IT DOES THIS VERY BADLY WHEN IT GETS HOT. HE SAID THAT THEY HAD HEARD ABOUT SOME OF THESE PROBLEMS IN HOUSTON WITH THEIR HEAT AND HUMIDITY. I ASK IF THIS DOES NOT WORK WHAT ARE THEY GOING TO DO? WELL MAZDA MENTIONED MAYBE GIVING ME ANOTHER CAR. THEY DECIDED TO PUT A BRAND NEW ENGINE IN IT,(A BRAND NEW CAR)BY THAT TIME IT HAD A LITTLE 20,000 MILES ON IT. I PAY $412.64 A MONTH ON A CAR THAT RATTLES LIKE A PIECE OF CRAP. THAT DID NOT SOLVE THE PROB

Unknown or Other
Filed Jan 15, 200468,000 milesMD

MY CAR STARTED WITH UNINTENTIONAL ACCELERATION LAST FEB. 2003. THEN IT STARTED TO FELL LIKE THE GEARS WERE SLIPPING. THE PROBLEM WAS INTERMITTENT. I TOOK IT INTO THE DEALER AND THEY COULD FIND NO PROBLEM. NOW, IT IS OCT. 2003 AND THE TRANSMISSION HAS FAILED. LAST NIGHT THE CAR GOT STUCK IN LOW GEAR AND WILL NOT REVERSE. THE RPM GO UP WHEN YOU TRY TO ACCELERATE, BUT THE CAR WILL NOT GO PAST 10 MILES AN HOUR. RIGHT NOW THE CAR IS AT THE DEALER'S SHOP AND I AM MAD!!! I AM A SINGLE MOM WHO BOUGHT THE CAR NEW. I'VE HAD ALL MAINTENANCE, AND I WANTED A CAR THAT WOULD LAST FOR 10 YEARS. NOW I FEEL CHEATED BY MAZDA!!

Air Bags › FrontalCrash1 injured
Filed Dec 30, 200374,000 milesKY

WHILE DRIVING 55 MPH THE CONSUMER REAR ENDED ANOTHER MOTORIST. NONE OF THE FRONTAL AIR BAGS DEPLOYED UPON IMPACT. AS A RESULT THE DRIVER SUSTAINED INJURIES TO HER STERNUM FROM IMPACTING THE STEERING WHEEL. *NM

Air Bags › FrontalCrash1 injured
Filed Dec 15, 200377,667 milesGA

WHILE DRIVING CONSUMER'S VEHICLE HIT THE REAR END OF ANOTHER VEHICLE. FRONT AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED NECK AND BACK INJURIES. VEHICLE WAS TOTALED.

Tires › Tread/Belt
Filed Nov 19, 200366,500 milesMD

TIRE TREAD SEPARATED FROM TIRE AND DAMAGED THE FENDER WHILE DRIVING AT NORMAL SPEED. FIRESTONE, SIZE P185/65R14, DOT# H406JDNO79. DEALER NOTIFIED. *AK WHILE DRIVING ON THE HIGHWAY THE VEHICLE AND STEERING WHEEL STARTED SHAKING. THE CONSUMER TURNED OFF THE A/C, RADIO AND REDUCED SPEED TO LISTEN AND DETERMINE THE CAUSE. ONLY TWO EXITS AWAY FROM THEIR EXIT, THE CONSUMER HEARD A THUD. HE PULLED OVER AND SAW THE RIGHT REAR FENDER HANGING OFF TO THE CURB AND THE RIGHT REAR TIRE WAS BALD. ALL THE TREAD ON THE SURFACE WAS GONE. HE CHANGED THE TIRE, SECURED THE FENDER WITH DUCT TAPE AND WENT TO SEARS TO PURCHASE A NEW TIRE. CONSUMER SENT THE TIRE TO FIRESTONE/BRIDGESTONE FOR INSPECTION AND COMPENSATION. CONSUMER WAS INFORMED THAT THERE INSPECTION SHOWED THAT THE TIRE WAS OPERATED FOR AN UNKNOWN PERIOD OF TIME WITH INSUFFICIENT AIR PRESSURE TO CARRY THE LOAD. THE INSUFFICIENT AIR PRESSURE WAS EVIDENT BY THE DEFORMATION THROUGHOUT THE TIRE BEAD AREA. THEY CONCLUDED THAT THE TIRE FAILURE WASN'T THE RESULT OF DEFECTIVE MATERIALS OR WORKMANSHIP. THE TIRE WAS RETURNED TO THE CONSUMER UPON HIS REQUEST. THE INSURANCE COMPANY ESTIMATED DAMAGES AT $902.54. *PH *NLM

Power Train › Automatic Transmission
Filed Sep 16, 200340,000 milesNV

1999 MAZDA PROTEGE WITH 40K MILES AUTOMATIC TRANSMISSION. CAR PURCHASED NEW AND CARED FOR, AT RECENT SERVICE VEHICLE WAS TESTED AND FOUND TO HAVE SLIPPAGE IN 2ND AND 3RD GEAR AND TRANS WILL NOT "LOCK UP". REBUILD STARTS AT $1700 AND GOES UP. MAZDA SEEMS TO HAVE PROBLEMS RELATING TO TRANSMISSIONS AND NOT STANDING BEHIND THEIR PRODUCTS. TRANSMISSION SHOP INDICATES MAZDA'S TRANSMISSIONS ARE EXTREMELY EXPENSIVE TO REPAIR (AS MUCH AS LEXUS). *JB

Power Train › Automatic Transmission
Filed Aug 21, 200357,000 milesLA

THE CAR HESITATES BEFORE TAKING OFF AFTER STOPPING. WHEN IT DOES SWITCH INTO THE RIGHT GEAR AND MOVE FORWARD, IT IS AS IF YOU HAVE BEEN HIT IN THE REAR BECAUSE IT JERKS FORWARD HARD. THE CAR THEN DOES NOT ACCELERATE VERY WELL.*AK

Power Train › Automatic Transmission
Filed Jul 25, 200332,612 milesCT

PROBLEMS WITH VEHICLE TRANSMISSION.*MR THE VEHICLE'S TRANSMISSION HAD TO BE REPLACED A 32600 MILES. THE VEHICLE'S WARRANTY HAD EXPIRED AND THE CONSUMER HAD TO PAY FOR THE REPLACEMENT. THE CONSUMER REQUEST REIMBURSEMENT. *NM

Tires
Filed Jul 17, 2003MD

CONSUMER STATES THAT WHILE DRIVING AND WITH NO WARNING RIGHT REAR TIRE BLEW OUT. DEALER NOTIFIED.*AK

Engine and Engine Cooling › Engine
Filed Jul 14, 2003102,000 milesSC

WHILE DRIVING VEHICLE WILL JERK FORWARD THAN STALL OUT WITHOUT WARNING. THE DEALERSHIP HAS SERVICED VEHICLE SEVERAL TIMES,PROBLEM STILL EXISTS.*AK

Wheels › Hubcap/Cover
Filed Jun 17, 200352,000 milesFL

YOUR RECENTLY ANNOUNCED INVESTIGATION INTO SLOW TIRE LEAKS DUE TO BAD STEEL WHEELS ON GM PRODUCTS PROMPTED ME TO WRITE ABOUT THE SAME EXPERIENCE WITH MY 99 MAZDA PROTEGE ALLOY WHEEL THAT I JUST REPLACED AT FULL COST. MAZDA TOLD ME THEY HAVE HAD NO COMPLAINTS ON THE TYPE OF DEFECT THAT I HAD--A PINHOLE IN THE MIDDLE OF THE WHEEL. OF ALL THE YEARS OF OWNING AN AUTOMOBILE, I WAS NEVER CONFRONTED WITH THIS TYPE OF PROBLEM. ANY CORRELATION? ANY OTHER COMPLAINTS ON THESE WHEELS? THANKS. *JB

Power Train › Automatic Transmission
Filed Jun 4, 2003NC

WHILE DRIVING AT 55MPH, SUDDENLY INTERMITTENTLY THE OVERDRIVE LIGHT WAS ON, ENGINE SLOWED DOWN TO 40MPH. DEALER HAS INSPECTED VEHICLE THREE TIMES AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *AK

Suspension › Front › Macpherson Strut
Filed May 23, 2003TX

WHILE DRIVING THE STRUTS FAILED WITHOUT WARNING. *NLM

Air Bags › FrontalCrash1 injured
Filed May 15, 200347,899 milesNC

DUE TO COMPLETE BRAKE FAILURE, THE VEHICLE HIT A STEEL POLE AND DAMAGED THE FRONT SUSPENSION. THE DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. MR SCC *JB

Engine and Engine Cooling › Engine
Filed Apr 21, 200364,000 milesIL

THE CHECK ENGINE LIGHT ILLUMINATED ON THE DASHBOARD. *JB

Power Train › Automatic Transmission
Filed Apr 18, 2003OR

WHILE DRIVING 30 MPH THE TRANSMISSION FAILED AND CAUSED THE VEHICLE NOT TO ACCELERATE. THE DEALER WAS NOTIFIED. *NLM

Power Train › Automatic Transmission
Filed Mar 20, 200350 milesNJ

1999 MAZDA PROTEGE RECEIVED O/D OFF LIGHT, SPEEDOMETER DROPPED OUT AND SLIPPAGE IN GEARS, (O/D), BROUGHT TO SCHWARTZ MAZDA, SHREWSBURY, NJ, THEY SOLD ME A NEW TRANSMISSION, (76000 MILES ON ODOMETER), CAR STILL HAD SAME TROUBLE. ADVISED MAZDA THAT I FELT THIS IS A MISDIAGNOSIS, PER NHTSB TECH SERVICE BULLETIN OF SPEED SENSOR ON TRANSMISSION WHICH PRESENTS SAME SYMPTOMS, THEY WOULD NOT CREDIT THE $2073 COST OF THE NEW TRANSMISSION, THE DEALER DID NOT SEE THIS TROUBLE WHICH IS WHAT I ORIGINALLY BROUGHT IN FOR SERVICE, AFTER 3 MORE RETURN VISITS TO SERVICE DEPT, THEY FINALLY REPLACE SPEED SENSOR, NOW PROBLEM IS GONE, BUT NOW I HAVE A NEW TRANSMISSION THAT I DID NOT NEED. THEY NEVER PRODUCED ANY DIAGNOSTIC BACK UP TO THE TRANSMISSION FAILING, I TOOK THEM AT THEIR WORD THAT THIS IS WHAT THE CAR NEEDED, WHEN ALL ALONG THE SPEED SENSOR FIXED THE TROUBLE. THEY WERE VERY UNCOOPERATIVE THROUGHOUT THE ENTIRE EXPERIENCE EXCEPT WHEN IT CAME TO TAKING OUR MONEY, AND AT ONE POINT WHEN I ASKED TO PLEASE LET ME TEST DRIVE WITH THE TECH, THE SERVICE MANAGER ADVISED ME, THEY HAD SPENT ENOUGH TIME ON THIS AND TO TAKE THE CAR AND LEAVE. NOT UNTIL I RESEARCHED OTHER DRIVERS COMPLAINTS ON THE TRANSMISSION ON THIS CAR GOING AT AROUND 70000 MILES. *JB

Suspension › Rear
Filed Mar 5, 2003NC

THERE WAS A NOISE COMING FROM THE REAR OF THE VEHICLE, THE DEALER SHIP REPLACED THE REAR STRUTS. *JB

Service Brakes, HydraulicCrash1 injured
Filed Feb 25, 2003NC

ATTORNEY GENERAL OF NORTH CAROLINA'S LETTER TO MAZDA CORPORATION ASKED FOR AN IMMEDIATE RESPONSE TO CONSUMER'S COMPLAINT CONCERNING A CRASH DUE TO BRAKE FAILURE AND NON DEPLOYMENT OF AIR BAGS WHICH RESULTED IN INJURIES. ADD TO 568358. *AK *JB

Power Train › Automatic Transmission
Filed Jan 8, 200366,000 milesSC

I BOUGHT A NEW MAZDA PROTEGE IN 1999. I HAVE TAKEN EVERY PRECAUTION TO MAKE SURE MY CAR WAS TAKEN CARE OF. I DID ALL THE MAINTENANCE THAT WAS SUPPOSE TO BE DONE WHEN THEY WERE DUE. AFTER ALL THE CARE I TOOK, MY CAR'S TRANSMISSION WENT OUT ON DEC. 31, 2002 WITH ONLY 66,000 MILES ON THE CAR. THEY SAID IT WOULD BE $2200 TO REPLACE A TRANSMISSION. I FEEL THE CAR SHOULD HAVE LASTED LONGER THAN 66,000 MILES. SHOULD THERE BE A RECALL ON THESE CARS? I ALSO FEEL THE MANUFACTURE SHOULD BE LIABLE.

Air BagsCrash2 injured
Filed Jan 7, 200392,532 milesAR

THE CONSUMER WAS INVOLVED IN A FRONTAL COLLISION, WHERE THE AIR BAGS DID NOT DEPLOY. TS SCC

Service Brakes, HydraulicCrash1 injured
Filed Jan 2, 2003NC

BRAKES FAILED WHICH CAUSED CONSUMER TO HIT A STEEL BEAM POLE. THERE THERE WERE NO BRAKE INDICATORS PRIOR TO ACCIDENT, AFTER THE IMPACT AIRBAGS DID NOT DEPLOY, AND CONSUMER SUSTAINED MAJOR INJURIES. *TT CONSUMER HASN'T RECEIVED A RESPONSE FRON MAZDA NORTH AMERICA. SCC. *AK

Electrical System › Wiring
Filed Dec 26, 2002CA

THE TRANSMISSION WAS FAULTY WHICH CAUSED A HIGH PITCHED WHISTLE NOISE IN THE VEHICLE, THE DEALER REPLACED THE TRANSMISSION, ON FOUR OCCASIONS WHILE DRIVING THE VEHICLE WOULD JERK INTO A LOWER GEAR WITHOUT WARNING, THE VEHICLE WAS TAKEN TO THE DEALER BUT THE PROBLEM COULD NOT BE DUPLICATED AND NO REPAIRS WERE MADE (VEHICLE WAS STILL UNDER WARRANTY), ON ONE OCCASION THE VEHICLE WAS SLIPPING IN AND OUT OF GEAR AND IT STALLED AT WHICH TIME IT COULD NOT BE RESTARTED, THE DEALER THEN SUGGESTED THAT THE WIRING HARNESS WAS THE PROBLEM BUT COULD NO GUARANTEE THAT THE SLIPPAGE WOULD NOT REOCCUR. NLM

Engine and Engine Cooling › Cooling System › Radiator Assembly
Filed Dec 17, 200229,000 milesMD

WHILE DRIVING RADIATOR FAN RELAY BECAME INOPERABLE. CAUSING VEHICLE TO PULL OUT OF THE ROAD, DEALER WILL REPLACE FAN RELAY, BUT IT WILL COST $350.00. PLEASE PROVIDE FURTHER INFORMATION. TS. *AK

Power Train › Automatic Transmission
Filed Oct 13, 2002CA

ORIGINAL TRANSMISSION REPLACED BY MAZDA 7/26/00 DUE TO TECH. BULLETIN. SINCE THEN SEVERAL INCIDENTS OF TRANSMISSION SUDDENLY JERKING INTO A LOWER GEAR, AT BOTH HIGH AND LOW SPEEDS. MAZDA DEALER UNABLE TO REPLICATE OR IDENTIFY PROBLEM AFTER 3 ATTEMPTS. MR

Air Bags › FrontalCrash
Filed Sep 30, 2002NC

CONSUMER STATES THAT WHILE DRIVING THE VEHICLE WAS INVOLVED IN A CAR CRASH WHERE THE AIR BAGS DID NOT DEPLOYED. MAZDA WAS NOTIFIED. *MR

Suspension › Front
Filed Aug 16, 2002FL

STEERING WHEEL OUT OF CENTER, CAR PULLS TO ONE SIDE, TOOK THE CAR TO DEALER AND WAS TOLD THIS IS ALIGMENT PROBLEM, I MENTIONED TO THE DEALER THAT THIS IS A MANUFACTURER DEFECT BECAUSE CAR AND DRIVER FOUND THE SAME PROBLEM IN PROTEGE AND CONSUMER REPORTS TOO. DEALER REFUSED TO FIX IT AT NO CHARGE WITH THE CAR STILL UNDER MANUFACTURER WARRANTY, I CONTACTED MAZDA MOTOR CO. AND I GOT SAME ANSWER.*AK

Visibility › Windshield
Filed Aug 6, 2002KS

THERE IS A SMELL AND A DARK COLOR LIQUID COMING FROM PASSENGER'S SIDE DOOR. DEALERSHIP IS AWARE OF PROBLEM.*AK

Tires › Sidewall
Filed Jul 25, 2002AL

SIDEWALLS FOUND TO BE CRACKING AS IF DRY-ROTTING ON 7/23/02. E-MAILED FIRESTONE WITH NO RESPONSE YET. SCHEDULED TO REPLACE TIRES FRIDAY BECAUSE I CONSIDER THEM UNSAFE ESPECIALLY AFTER READING ON THIS SITE ABOUT ALL THE SIDEWALL BLOWOUTS.*JB

Power Train › Automatic Transmission
Filed May 31, 2002FL

WHILE TRAVELING ABOUT 20-50 MPH ON HIGHWAY AND WITHOUT PRIOR WARNING, VEHICLE JERKED INTO REVERSE AND BECAME UNCONTROLLABLE. DEALERSHIP WAS AWARE OF PROBLEM.*AK GEAR SHIFT REMAINS IN DRIVE OCCURRING EVERH 2-3 MONTHS. DEALERSHIP COULD NOT FIND PROBLEM, BUT STATES 4-5 OTHER OWNERS HAVE THE SAME ISSUE. *TT

Service Brakes, Hydraulic › Foundation Components
Filed May 2, 2002FL

CONSUMER STATES WHILE DRIVING AT ANY SPEED APPLIES BRAKES , AND WITHOUT WARNING THE BRAKES FADE.*JB

Engine and Engine Cooling › Engine
Filed Apr 17, 2002NY

CONSUMER STATES THAT THERE WAS AN OIL LEAK IN HIS VEHICLE WHICH WAS CAUSED BY A CRACKED ENGINE BLOCK. NLM. CONSUMER ALSO STATED THAT THE CLUTCH STUCK AT TIMES.*JB

Power Train › Automatic Transmission
Filed Mar 14, 2002IN

WHILE DRIVING, WITHOUT WARNING, WHILE ACCELERATING GEARS WILL CHANGE/ EXTREMELY ROUGH. CONSUMER WILL CONTACT DEALER AND MANUFACTURER. *AK

Power Train › Automatic Transmission
Filed Mar 13, 2002TN

WHILE TRAVELING ON HIGHWAY AND WITHOUT PRIOR WARNING TRANSMISSION WILL JERK OR GET STUCK INTO OTHER GEARS. DEALERSHIP WAS AWARE OF PROBLEM.*AK

Complaints 1-50 of 88, newest first, reproduced as filed.

Across model years

Worst on record: 1995
YearComplaintsRecallsFiresDeathsAssessment
20060100Routine
20050100Routine
20040100Routine
2003120421Fatalities reported
200298420Routine
200150510Routine
2000102330Routine
1999 — this page88310Routine
199846200Routine
199766220Routine
199670210Routine
1995165541Fatalities reported
199474110Routine
199344120Routine
199263110Routine
199151120Routine
199037100Routine

Compare every Protege year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Apr 7, 2009. Source: NHTSA Office of Defects Investigation.