CONSUMER HAD HEADLIGHT SWITCH REPLACED PRIOR TO RECALL NOTICE 00V-118, CONSUMER REQUEST REIMBURSEMENT. NLM
1995 Mazda Protege complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1995 record →
DRIVER & PASSANGER AIR BAGS DIDN'T DEPLOY IN FRONTAL IMPACT AT 55 MPH - RESULTING IN INJURY TO DRIVER, IMPACTING STEERING WHEEL. *AK
WHILE DRIVING 50 MPH AND BRAKING HAD A FRONTAL IMPACT IN WHICH DRIVER'S AND PASSENGER'S AIRBAGS DID NOT DEPLOY WHICH DID NOT PROTECT OCCUPANTS IN THIS CRASH. *AK *SLC
DRIVER'S SIDE SEAT HAS SEPARATED FROM TRACKS. DEALER HAS INSPECTED VEHICLE.*AK THE DRIVER'S SEAT SEPARATED TWICE. THE CONSUMER IS CONCERNED ABOUT THE SAFETY OF THE VEHICLE. *YH
CONSUMER REPLACED THE RECALL (00V-118) COMPONENT PRIOR TO RECALL NOTIFICATION, CONSUMER IS HAVING TROUBLE OBTAINING CONFIRMATION OF RECALL WORK FROM DEALERSHIP THAT PREVIOUSLY PERFORMED THE WORK, THE DEALERSHIP IS NO LONGER AN AUTHORIZED DEALERSHIP. *MJS
WE HAVE EXPERIENCED A CHRONIC PROBLEM WITH A RATTLING SOUND FROM THE FRONT END OF THE CAR AROUND THE BRAKES AND THE CV JOINTS. WE TOOK THE CAR TO A MAZDA DEALER WHO INFORMED US THE PROBLEM WAS THE LACK OF CALIPER PINS IN THE FRONT BRAKES. WE HAD THE DEALER INSTALL THESE NECESSARY PARTS (ABOUT 4 MONTHS AGO) AND THE PROBLEM SEEMED TO GO AWAY FOR ABOUT 2 MONTHS. HOWEVER, NOW THE PROBLEM IS BACK. - WE WILL BE TAKING THE CAR BACK TO THE DEALER AGAIN BUT ARE VERY CONCERNED THIS COULD BE A STRUCTURAL SAFETY PROBLEM THAT COULD BE SERIOUS. BOTH SIDES OF THE CAR SEEM EQUALLY AFFECTED. *AK
WHILE DRIVING ENGINE COMPLETELY SHUT DOWN PROBLEM APPEARED TO BECOME MORE PRONOUNCED WHEN VEHICLE WAS COMING TO A STOP OR MAKING A TURN. PLEASE GIVE ANY FURTHER DTEAILS.*AK
CALIPER PINS ARE BINDING WHICH RESULTS IN PREMATURE WEAR OF THE PADS AND LOUD NOISE. *MJS
WHILE HAVING DEFOSTER ON, THINLY MADE WINDSHIELD CRACKED FROM THE DRIVER'S SIDE BOTTOM TO ABOUT 7 INCH LONG ACROSS THE PASSENGER SIDE. PLEASE PROVIDE FURTHER INFORMATION. *AK
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, AIRBAGS DID NOT DEPLOY, RESULTING IN MINOR INJURIES.*AK
CONSUMER WAS TRAVELING ABOUT 10MPH ON THE ROAD AND SLOWED DOWN BECAUSE THERE WAS A DEEP DIP INSIDE OF THE ROAD AHEAD, AND BOTH DRIVER'S/PASSENGER'S AIRBAGS CAME OUT. IT SOUNDED LIKE A GUN SHOT. CONSUMER WAS CONCERNED AS TO WHY THE AIRBAGS DEPLOYED AT THIS SLOW SPEED. CERTAINLY, THERE WAS NO CONTACT WITH ANOTHER VEHICLE. BOTH DRIVER/PASSENGER SUSTAINED BODILY INJURIES. *AK *ML
WHILEM DRIVING AND MAKING A LEFT HAND TURN HEADLIGHTS GO OFF. *AK
HEADLIGHT GOES OFF WHEN RIGHT TURN SIGNAL IS ON. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
THE DRIVER SEAT HAS BEEN LOOSE SINCE NEW. YH
WHEN DRIVING VEHICLE'S HEADLIGHTS/ PANEL LIGHTS, OUTSIDE LIGHTS GO OUT. *AK
WHILE MAKING A LEFT TURN, VEHICLE STRUCK A MANHOLE COVER ON AN INCLINE AT 10 MPH OR LESS, CAUSING AIR BAGS TO DEPLOY. DRIVER SUSTAINED MINOR INJURIES. DEALER NOTIFIED. *AK
ON FOUR OCCASION WHILE BACKING OUT OF GARAGE VEHICLE SUDDENLY ACCELERATED WHILE APPLYING BRAKE. BELIEVED THIS HAPPENED BECAUSE BOTH PEDALS ARE SET TOO CLOSE TOGETHER. DEALER NOTIFIED. *AK
WHEN OPERATING THE HEADLAMPS AND WHEN LEFT/RIGHT BLINKER IS ACTIVATED, THE HEADLAMPS WILL SHUT OFF. DEALER HAS BEEN CONTACTED, REPLACED COMBINATION SWITCH. *AK *ML
THE AUTOMATIC TRANSMISSION ON MY MAZDA PROTEGE FAILED COMPLETELY AT 75,500 MILES. MY MECHANIC INFORMED ME THAT THE FRICTION CLUTCH HAD BEEN DISINTEGRATING FOR SOME TIME AND THAT THE DEBRIS HAD CAUSED THE FAILURE. EVEN AFTER THE TRANSMISSION WAS REBUILT, PROBLEMS PERSIST. I BELIEVE THE PROBLEMS ARE A SAFETY CONCERN. ON ONE OCCASION I WAS FORCED TO MAKE AN EMERGENCY STOP. AFTER THE VERY SUDDEN STOP, I TRIED TO ACCELERATE AWAY FROM THE IMMEDIATE SCENE, BUT THE AUTOMOBILE WOULD NOT MOVE. I HAD TO SHIFT FROM DRIVE TO NEUTRAL AND BACK TO DRIVE IN ORDER TO MOVE THE VEHICLE. I BELIEVE THIS IS A POTENTIALLY SERIOUS SAFETY PROBLEM WITH MY TRANSMISSION. *AK
I'M NOT SURE IT'S THE ELECTRICAL SYSTEM--THAT'S WHAT THE DEALER IS TELLING ME NOW. FIRST, IT WAS THE ALARM, THEN THE FUEL PUMP, THEN THE FUEL PUMP RELAY. THIS WAS AFTER THEY HAD DONE "DIAGNOSTIC" TESTING.
SAME PROBLEM 6/2/99, 7/27/99, & PRESENT
DUE TO THE SPILLAGE OF A SODA ON THE COMPUTER, THE COMPUTER HAS GONE BAD, CAUSING ERRATIC OPERATION. ALSO, COMPUTER IS UNSEALED AND THE CUP TRAY IS LOCATED IN A BAD POSITION. CONSUMER HAS CONTACTED THE DEALER, DEALER STATED THE COMPUTER NEEDED REPLACING. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
WHEN DRIVING AT ANY SPEED TIMING BELT FAILED, CAUSING THE VEHICLE TO STALL AND JERK.ALSO A LOUD NOISE COMING FROM THE VEHICLE, AND CV JOINTS WERE REPLACED. *AK
THE HEADLIGHTS TURN OFF WHEN THE RIGHT TURN SIGNAL IS USED.
POSSIBLE DESIGN FLAW OF TRANSMISSION AND CLUTCH ASSEMBLY RESULTING IN PREMATURE FAILURE AT 49,000 MILES. *YC
WHEN DRIVING AT ANY SPEED ENGINE CHECK LIGHT KEEPS COMING ON, AND THERE IS VIRBRATION/ SHAKING WITHIN VEHICLE. VEHICLE HAS BEEN IN THE SHOP FIVE TIMES, AND THE DEALER CAN'T DETERMINE THE CAUSE OF THE PROBLEM. *AK
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
WHENEVER RIGHT TURN SIGNAL IS USED THE HEADLIGHTS TURN OFF
SAME EXACT PROBLEM OCCURRED IN 1996. THE PART IS DEFECTIVE.
WHEN CONSUMER PUTS KEY INTO DOOR LOCK IT SNAPS IN HALF AND BREAKS IN THE LOCK. DEALER CONTACTED AND IS AWARE OF PROBLEM. PROBLEM STILL EXISTS. *AK
I FIND IT A LITTLE CONFUSING THAT BOTH CV JOINTS FAILED AT THE SAME TIME. IS THERE A RECALL OUT FOR THIS PRODUCT THAT I MIGHT BE ABLE TO UTILIZE. *AK
WHEN STARTING VEHICLE THERE WAS SMOKE COMING OUT OF THE TAIL PIPE AND THE CONSUMER COULD SMELL OIL BURNING WHEN DRIVING. *AK
NO SUMMARY
CONSUMER LEARN THAT VEHICLE FUEL PUMP SHORTAGE OUT WHILE DRIVING ON STREET AT 10-15 MPH. REPAIR INFORMED THIS IS NOT CONSIDER TO BE A NORMAL CONDTION . CAN NHTSA PROVIDE ADDTIONAL INFORMATION.
THE REAR SHOULDER HARNESS FAILS TO RETRACT AND GETS CAUGHT IN THE DOOR CAUSING THE DOOR NOT TO CLOSE. NLM
HEAD LIGHTS TURN OFF AUTOMATICALLY AND AT RANDOM IF A BUMP IS HIT OR WHEN TURNING LEFT. THE LIGHTS WILL COME BACK ON ONLY IF TURNING ON THE HIGH BEAMS. I CONSIDER THIS A SERIOUS SAFETY HAZARD AND HAVE FOUND THIS IN OTHER COMPLAINTS IN THE NHTSA FILES
I HAVE A DETAILED ACCOUNT WRITTEN TO THE DEALERSHIP - WHO CAN THIS BE SENT TO? IN GENERAL IN TWO SEPARATE ACCOUNTS, ONE AFTER THE CAR HAD BEEN FIXED FOR THE PROBLEM, WE WERE DRIVING WHEN WE EXPERIENCED A ROUGHNESS IN THE ENGINE. IN LESS THAN 5 SECONDS THE TACHOMETER BEGAN TO WILDLY FLUCTUATE, CONCURRENTLY LOSS OF POWER TO THE GAS PEDAL. WITHIN ABOUT TEN SECONDS THE ENGINE STALLED. WE COULD NOT RESTART THE CAR. THE DEALERSHIP HAD JUST REPLACED THE DISTRIBUTOR , PERFORMED A MAJOR TUNEUP AND RESET THE TIMING ON THE TIMING BELT FOR $ 700.00. WITHIN SIX HOURS OF GETTING THE CAR BACK, THE SAME FAILURE OCCURRED.
ON FEB 4/99 WHILE PULLING AWAY FROM A STOP LIGHT, THE DRIVER'S SIDE SEAT TILTED BACK QUITE DRAMTICALLY CAUSING ME TO GRIP THE STEERING WHEEL TO MAINTAIN CONTROL OF THE VEHICLE. THE DRIVERS SIDE SEAT HAD BECOME UNSTABLE AND IT WAS DIFFICULT TO DRIVE THE CAR PARTICULARLY DURING ACCELERATION AND MAINTAIN CONTROL. I WENT TO THE DEALER ON FEB 10/99 AND FOR $36.92 THEY INSPECTED THE VEHICLE AND FOUND THAT THE SLIDING SEAT TRACK WAS BROKEN. THEY INDICTAED THE CAR APPEARED WELL MAINTAINED AND THAT THE PROBLEM WAS NOT THE RESULT OF POOR MAINTENANCE BUT INSTEAD SEEMED TO BE A MANUFACTURER'S DEFECT. THEY SAID THE COST TO REPAIR THE VEHIVLES WAS $209 CDN PLUS LABOUR FOR A TOTAL OF ABOUT $300. I APPROACHED MAZDA CANADA AND THE DEALER TO SEE IF THEY WOULD COVER THE COST OF THIS MANUFACTURER'S DEFECT. THE DEALER'S SEVICE MANAGER SAID THE VEHICLE WAS BEYOND IT'S 5 YEAR 80,000 KM WARRANTY PERIOD AND THERE DIDN'T SEEM TO BE ANYTHING HE COULD DO PARTICULARLY SINCE I HADN'T BEEN BRINGING MY CAR TO THEM REGUALRLY FOR ROUTINE MAINTENANCE. COULD YOU PLEASE LET ME KNOW IF THIS PROBLEM HAS SHOWN UP IN OTHER MAZDAS AND WHAT RECOURSE I MIGHT HAVE IF ANY. I WILL ALSO BE CHECKING WHAT HELP I CAN GET FROM CANADIAN REGULATORY AGENCIES. YOUR ASSITANCE WOULD BE APPRECIATED. THANK-YOU.
ENGINE FAILURE. ALSO, REPLACED REAR BRAKES. *AK
THE WIRES FROM THE HEADLIGHT SWITCH AND TURN SIGNAL STALK CRACKED FROM CONSTANT FLEXING. THIS IS IN THE SMALL LOOP JUST BEFORE THE WIRES ENTER THE STEERING WHEEL ASSEMBLY. THE INITIAL AFFECT WAS INTERMITTENT HEADLIGHTS GOING OFF WHEN THE TURN SIGNAL WAS USED. I SPLICED THE WIRES ONCE LAST SUMMER, BUT IT FAILED AGAIN. THE RED WIRE TO THE HEADLIGHT RELAY IS VERY THIN. LUCKILY THIS HAPPENED BOTH TIMES NEAR HOME. I SAW SIMILAR CONSUMER COMPLAINTS ON YOUR DATABASE: 536495, 976418, 977383.
THE BOLT HOLDING THE SEAT CAME UNDONE I GOT IT BACK IN PLACE AND PUT ANOTHER NUT ON IT. IT RECENTLY BECAME LOOSE AND WHEN I WENT TO FIX IT THE METAL WAS BROKEN COMPLETELY OFF AND NOW MY SEAT ROCK BACK AND FORTH. IS THIS A COMMON PROBLEM ON PROTOEGE'S SEATS?
THE CONSUMER EXPERIENCED PROBLEMS WITH DRIVER'S AND PASSENGER'S SIDE AIRBAGS. DURING A FRONTAL COLLISION, DRIVER'S AND PASSENGER'S SIDE AIRBAGS FAILED TO DEPLOY. THE MANUFACTURER HAS BEEN CONTACTED. *AK
WHILE DRIVING AT 55 MPH COMING AROUND A CURB, WENT TO APPLY THE BRAKES AND THE AIR BAG WENT OFF, CAUSING THE CONSUMER TO LOSE CONTROL AND RUN OFF THE ROAD INTO THE ENBANKMENT. *AK
WHILE DRIVING THE VEHICLE FRONT AXLE BROKE AND CV BOOT ALSO BROKE, WHICH MAY HAVE CAUSE AN ACCIDENT. PLEASE PROVIDE FURTHER INFORMATION. *AK
SPEEDOMETER STAYS ON "0" EVEN WHEN THE TACKOMETER GOES UP TO "7." DEALER HAS NOT BEEN CONTACTED, AND IS NOT AWARE OF THE PROBLEM. *AK CRUISE CONTROL FAILED. ENGINE REVVED AT 40 MPH DID NOT SPEED UP. SMOKE POURED OUT OF BACK AND FRONT AND SMELL CAME INSIDE THE VEHICLE.
THE PASSENGER SEAT BELT MOTORIZED SHOULDER BELT IS STUCK IN A FORWARD POSITION, CAUSING THE SHOULDER BELT TO BE INOPERATIVE WHICH WILL NOT PROTECT THE OCCUPANT IN EVENT OF AN ACCIDENT. CAUSE UNKNOWN. PLEASE PROVIDE DETAILS. *AK
WHEN TRAVELING AND ATTEMPTING TO ACCELERATE, UPON DEPRESSING THE ACCELERATOR PEDAL, THERE IS NO RESPONSE. ALSO, THE PROBLEM IS INTERMITTENT. CONSUMER HAS CONTACTED THE DEALER, DEALER STATES NORMAL OPERATION. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
CONSUMER WAS DRIVING AND CAME TO A STOP AND THE AIR BAG DEPLOYED. CONSUMER STATED THAT THERE WAS NO WARNING. *AK
WHEN TURN SIGNAL IS ACTIVATED ALL LIGHTS GO OUT.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1995 Mazda Protege → · Every Protege year → · How the figures are calculated →