Owners filed 22 complaints about this vehicle with federal regulators, most often about the engine and engine cooling › engine. It has been recalled 6 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Tires
4
0
0
1
Structure › Body › Hatchback/Liftgate › Support Device/Strut
2
0
0
1
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
2
0
0
0
Parking Brake › Conventional
2
0
0
0
Visibility › Sun/Moon Roof Assembly
1
0
0
0
Visibility › Defroster/Defogger/Hvac System
1
0
0
0
Tires › Tread/Belt
1
0
0
0
Service Brakes, Hydraulic › Foundation Components › Master Cylinder
1
0
0
0
Service Brakes, Hydraulic › Foundation Components
1
0
0
0
Power Train › Automatic Transmission
1
0
0
0
6 safety recalls
Part 573 reports
Tires › Tread/Belt00T005000
Filed Aug 21, 200014,400,000 vehiclesBridgestone/Firestone, Inc.
Defect. TIRE DESCRIPTION: FIRESTONE WILDERNESS AT, SIZE P235/75R15, PRODUCED AT THE DECATUR, ILLINOIS TIRE PLANT AND ALL FIRESTONE RADIAL ATX AND RADIAL ATX II TIRES, SIZE P235/75R15. OPERATION OF THESE TIRES AT LOW INFLATION PRESSURES, HIGH SPEED, AND IN HOT WEATHER, CAN CONTRIBUTE TO SEPARATION OF THE TIRE TREAD.
Risk. IF THE TREAD SEPARATES FROM THE TIRE, THE DRIVER CAN LOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH CAUSING INJURY OR DEATH.
Remedy. THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON AUGUST 29, 2001. HOWEVER, CUSTOMERS SHOULD CONTACT FIRESTONE CUSTOMER SERVICE AT 1-800-465-1904 FOR POSSIBLE ASSISTANCE.
Structure › Body › Hatchback/Liftgate › Support Device/Strut99V310002
Filed Nov 24, 19996,800 vehiclesMazda (north America),inc
Defect. VEHICLE DESCRIPTION: ON CERTAIN SPORT UTILITY VEHICLES, THE HYDRAULIC LIFT CYLINDER BRACKET WELDS COULD FRACTURE.
Risk. WITH A BROKEN BRACKET WELD, THERE IS A POTENTIAL FOR THE LIFTGATE BRACKET TO GRADUALLY BEND INWARD ALLOWING THE LIFT CYLINDER BALL STUD TO DISENGAGE, UNEXPECTEDLY ALLOWING THE LIFTGATE TO FALL FROM AN OPEN POSITION.
Remedy. DEALERS WILL INSTALL LIFTGATE REINFORCEMENT BRACKETS. DEPENDING UPON THE CONDITION OF THE LIFTGATE SHEET METAL IN THE AREA OF THE BRACKET, DEALERS MAY ALSO INSTALL A LARGER REINFORCEMENT.
Structure › Body › Roof and Pillars97V235002
Filed Feb 25, 199823,000 vehiclesMazda (north America),inc
Defect. VEHICLE DESCRIPTION: MULTI-PURPOSE PASSENGER VEHICLES EQUIPPED WITH FACTORY INSTALLED SUNROOF. THE SUNROOF GLASS PANEL ASSEMBLY CAN SEPARATE WHILE THE VEHICLE IS MOVING DUE TO INCORRECT HINGE ENGAGEMENT. THIS WAS CAUSED BY IMPROPER SUNROOF INSTALLATION OF THE GLASS PANEL.
Risk. UNEXPECTED SEPARATION OF THE SUNROOF GLASS PANEL COULD POSSIBLY DISTRACT THE DRIVER INCREASING THE RISK OF A VEHICLE CRASH OR LOSS OF VEHICLE CONTROL.
Remedy. OWNERS WILL BE PROVIDED WITH AN INSTRUCTION BOOKLET WHICH THOROUGHLY OUTLINES, WITH ILLUSTRATIONS, THE PROPER PROCEDURES FOR THE REMOVAL, STORAGE, AND REINSTALLATION OF THE SUNROOF'S GLASS PANEL. A WARNING LABEL FOR ATTACHMENT TO THE SUNROOF'S LATCH KNOB WILL ALSO BE PROVIDED TO THE OWNERS.
Service Brakes, Hydraulic › Power Assist › Hydraulic96V024002
Filed Feb 28, 19962,500 vehiclesMazda (north America),inc
Defect. THE STUDS WHICH ATTACH THE BRAKE MASTER CYLINDER TO THE POWER BRAKE VACUUM BOOSTER ASSEMBLY CAN DEVELOP STRESS CORROSION CRACKING AFTER BEING OPERATED FOR AN EXTENDED PERIOD OF TIME IN THE SOUTHERN CALIFORNIA LOCATION.
Risk. IF A CRACK OCCURS, IT COULD RESULT IN ONE OR BOTH STUDS FRACTURING. THE MASTER CYLINDER COULD THEN SEPARATE FROM THE VACUUM BOOSTER, WHEN THE BRAKES ARE APPLIED, PREVENTING THE SERVICE BRAKES FROM FULLY ACTIVATING INCREASING THE RISK OF A VEHICLE ACCIDENT.
Remedy. DEALERS WILL REPLACE THE POWER BRAKE VACUUM BOOSTER ASSEMBLY.
Structure › Body › Hatchback/Liftgate › Support Device/Strut95V164002
Filed Aug 28, 19956,973 vehiclesMazda (north America),inc
Defect. THE HYDRAULIC LIFT CYLINDERS ARE ATTACHED TO BRACKETS THAT ARE WELDED TO THE LIFTGATE. THE BRACKET WELDS CAN FRACTURE.
Risk. WITH A BROKEN BRACKET WELD, THERE IS A POTENTIAL FOR THE LIFTGATE BRACKET TO GRADUALLY BEND INWARD ALLOWING THE LIFT CYLINDER BALLSTUD TO DISENGAGE.
Remedy. DEALERS WILL INSTALL REINFORCEMENT BRACKETS.
Parking Brake › Conventional94V169002
Filed Oct 31, 199448,609 vehiclesMazda (north America),inc
Defect. THE PARKING BRAKE CONTROL SELF-ADJUST PAWL DOES NOT LINE UP PROPERLY WITH THE SELF-ADJUST RACHET CAUSING THE PAWL TO SLIP OVER ONE OR MORE TEETH IN THE RACHET.
Risk. WHEN THE ABOVE OCCURS, IT CAN RESULT IN PARKING BRAKE SYSTEM INEFFECTIVENESS. THE PARKING BRAKE WILL NOT HOLD THE VEHICLE, CAUSING THE VEHICLE TO ROLL FREELY, IF THE TRANSMISSION IS NOT LEFT IN GEAR.
Remedy. A WEDGE WILL BE INSTALLED WHICH WILL SERVE TO LOCK THE PARKING BRAKE SELF-ADJUST MECHANISM PAWL INTO ENGAGEMENT WITH THE RACHET. ALSO, OWNERS WILL BE ADVISED TO RELEASE AND REAPPLY THE PARKING BRAKE WHENEVER TOOTH SKIP OCCURS AND WILL BE REMINDED TO ALWAYS TURN OFF THE ENGINE AND LEAVE THE VEHICLE IN GEAR WHEN THE VEHICLE IS PARKED.
What owners reported
Newest filings
Tires
Filed Sep 30, 2006WA
I JUST RECEIVED A NOTICE FROM BRIDGESTONE FIRESTONE ON A TIRE RECALL FROM YEARS AGO. I BOUGHT A NEW MAZDA NAVAJO IN 1993 AND IT HAD FIRESTONE ATX TIRES. THEY FAILED WAY BEFORE ANY RECALL SO I REPLACED THEM AT MY COST WITH THE SAME. THESE TIRES FAILED ALSO SO I REPLACED THEM WITH SOMETHING ELSE. 2 SETS (10 TIRES) AT MY COST. WHEN THE RECALL CAME OUT I GOT NOTHING. IN FACT, I DIDN'T EVEN OWN THE VEHICLE ANYMORE. MY COMPLAINT IS...WHEN IT TAKES SO LONG TO IDENTIFY A PROBLEM, WHAT ABOUT THE PEOPLE WHO HAD PROBLEMS BEFORE THE RECALL? THEY CAN FIND ME 10 YEARS LATER, BUT WHY DON'T I HAVE ANY RECOURSE TO GET COMPENSATED FOR RISKING MY LIFE AND PAYING OUT OF POCKET? *NM
Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Dec 3, 2001CA
THE HEADS WERE SEVERLY CRACKED. THE MECHANIC SAID THAT THIS SHOULD HAVE BEEN RECALLED BECAUSE THERE HAVE , NOT ONLY BEEN SO MANY INSTANCES BUT MANY TIMES, AS WITH THIS CASE THE HEADS WERE SO SEVERLY CRACKED THAT ONLY COMPLETE REPLACEMENT IS ACCEPTABLE. *AK
Engine and Engine Cooling › Engine
Filed Aug 15, 2001CA
THE HEADS WERE SEVERLY CRACKED. THE MECHANIC SAID THAT THIS SHOULD HAVE BEEN RECALLED BECAUSE THERE HAVE , NOT ONLY BEEN SO MANY INSTANCES BUT MANY TIMES, AS WITH THIS CASE THE HEADS WERE SO SEVERLY CRACKED THAT ONLY COMPLETE REPLACEMENT IS ACCEPTABLE.*AK
Equipment › Mechanical › Carrier/Rack
Filed Aug 3, 2001WI
WHILE DRIVING IN TRAFFIC SPARE TIRE CABLE HAD SNAPPED AND CAUSED TIRE TO COME LOOSE. HAVE NOT BEEN TO A DEALERSHIP.*AK
Tires › Tread/Belt
Filed Mar 14, 2001SC
THE VEHICLES TIRES EXPERIENCED MANY FAILURES PRIOR TO RECALL NOTICE, THE CONSUMER REQUESTED REIMBURSEMENT BUT WAS DENIED BECAUSE THE REPLACEMENT TIRES WERE PURCHASED PRIOR TO JANUARY 1, 2000 (FIRESTONE ATX P235/75R15). NLM
Structure › Body › Hatchback/Liftgate › Support Device/Strut
Filed Oct 3, 2000MD
CONSUMER TOOK VEHICLE TO DEALER TO HAVE LIFTGATE BRACKET REPAIRED PER RECALL NOTICE 99V-310, DEALER REFUSED TO REPAIR BRACKET FREE OF CHARGE CLAIMING THAT THE RECALL NOTICE EXPIRED, AS A RESULT CONSUMER HAD THE BRACKET REPLACED BY ANOTHER COMPANY, HOWEVER SINCE THE ORIGINAL BRACKET BROKE THE TAILGATE DOES NOT CLOSE COMPLETELY, THIS IS ALLOWING EXHAUST FUMES TO ENTER THE VEHICLE. NLM
Tires
Filed Sep 13, 2000IL
THESE TIRES ARE SUPPOSED TO BE ALL WEATHER STREET TIRES (PER SALESMAN), BUT THESE TIRES CAUSE MY CAR TO SKID OUT OF COMPLETE STOP ON WET PAVEMENT AND SKID AND SLIDE IN SNOW OR SLUSH. HAD AN INSTANCE WHERE ON A WINDY AND WET DAY WHERE THE VEHICLE SLID ACROSS A LANE AND A HALF OF TRAFFIC NEARLY HITTING A TANKER TRUCK. ALL INDICATIONS ARE THAT THESE TIRES DO NOT HUG THE ROAD VERY WELL AND ENDANGER THOSE IN THE VEHICLE. NOTE THAT I REPLACED 4 OF THE WILDERNESS STYLE TIRES WITH THESE TIRES A COUPLE OF YEARS AGO (AND STILL HAVE A RECALLED WILDERNESS AS A SPARE). I NOTIFIED FIRESTONE VIA E-MAIL AND GOT A COMPLICATED, CANNED RESPONSE THAT DID NOTHING TO SATISFY MY PROBLEM. I HOPE THAT THE NUMBERS I PULLED OFF THE TIRE ARE CORRECT (LTP235/ 75R15 M//S ; 22433UR BMO2528). *AK( DOT NUMBER: 22433UR TIRE SIZE: 75 R15 )
Tires
Filed Aug 17, 2000FL
HEADING SOUTH ON I-95 OUTSIDE SAVANNAH, GA, TIRE EXPLODED CAUSING TREAD TO PEEL AND FLY OFF PUTTING CAR IN DANGEROUS SITUATION AND DANGER TO OTHER CARS. WE WERE ABLE TO BRAKE AND WEAVE TO AVOID IMPACT AND OVERTURNING BEFORE COMING TO A STOP OFF HIGHWAY. IN ADDITION TO A LOST TIRE, THE EXPLOSIONAND RUBBER PEELING IN THE AREA OF THE GAS TANK RESULTED IN DAMAGE TO THE MUFFLER AND UNDERSIDE OF CAR. WE REPLACED TIRE, ($101.74) HAD THE MUFFLER REPAIRED (UNDER WARRANTY). DAMAGE REMAINS TO THE UNDERSIDE OF THE CAR. THE ESTIMATE TO REPAIR IS $703.84. PLEASE ADVISE IF YOU WISH TO VIEW DAMAGE.( DOT NUMBER: TIRE SIZE: 235/75/R15 )
Tires1 injured
Filed Aug 15, 2000FL
CONSUMER FELT A VIBRATION IN FRONT END OF VEHICLE BUT BEFORE HE COULD SLOW DOWN THE RIGHT FRONT TIRE BLEW OUT CAUSING HIM TO LOOSE CONTROL OF THE VEHICLE, HIT THE MEDIAN AND ROLLED OVER 3 TIMES. THE RIGHT FRONT TIRE APPEARS TO HAVE SEPARATED, THE OTHERS WENT FLAT ON IMPACT(FIRESTONE ATX P235/75R15). NLM
Parking Brake › Conventional
Filed Apr 25, 2000NH
CONSUMER CONTACTED DEALER IN REFERENCE TO NHTSA RECALL 94V169000/ MANUFACTURER'S RECALL 94S91 CONCERNING EMERGENCY PARKING BRAKE: MECHANICAL. PARKING BRAKE FAILS SO THAT IT WILL NOT ENGAGE. DEALER PUTS "WEDGE" IN MECHANISM TO CORRECT THE PROBLEM, BUT THE WEDGE DOES NOT LAST-- IT BREAKS AND FALLS OUT. MAZDA CLAIMS THAT THERE IS NOTHING ELSE THAT THEY CAN DO TO FIX THE PROBLEM SINCE THIS IS WHAT NHTSA HAS INSTRUCTED THEM TO DO. *AK.ET.
Power Train › Automatic Transmission
Filed Jun 9, 1999CO
WHILE DRIVING AT 70MPH TRANSMISSION FROZE UP, LOCKING THE REAR WHEELS. MANUFACTURER HAS BEEN NOTIFIED. *AK
Equipment › Appliance › Air Conditioner
Filed Mar 22, 1999NY
AFTER COMPRESSOR FAILED @35000MI. AND WAS REPLACED, REFRIGERATOR LEAKS OUT IN ABOUT 2 MONTHS,NO ONE SEEMS TO BE ABLE TO FIND LEAK,INCLUDES DEALER AND INDEPENDENT GARAGES, THEY RE FILLED IT, LEAKS OUT . *AK
Visibility › Defroster/Defogger/Hvac System
Filed Mar 15, 1999LA
WHEN I TURN ON THE HEATER, THERE IS A SMELL OF BURNING MATERIAL INSIDE THE VEHICLE. RECENTLY I PAID THE DEALER TO CLEAN LEAVES FROM THE HEATER. THEY SUGGESTED I NOT PARK UNDER TREES. SINCE THIS VEHICLE WAS MADE BY FORD, ANY RECALL FOR DEBRIS IN THE HEATER WOULD APPLY.
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 24, 1998SC
ANTI LOCK BRAKES EXPERIENCE EXTENDED STOPPING DISTANCE.
Latches/Locks/Linkages › Doors › Latch1 injured
Filed Nov 25, 1997NY
CONSUMER INJURED FINGER IN DOOR LATCH, DUE TO THE DESIGN OF THE DOOR LATCH.
Visibility › Sun/Moon Roof Assembly
Filed Aug 29, 1997NJ
SUN ROOF: WAS IN THE PARKING LOT, SITTING IN VEHICLE AND THE SUN ROOF COMPLETELY SHATTERED. *AK
Service Brakes, Hydraulic › Foundation Components
Filed Jan 14, 1997TX
BRAKES.
Engine and Engine Cooling › Engine › Gasoline
Filed Aug 7, 1996FL
VEHICLE VIBRATES SEVERELY WHEN DRIVING BETWEEN 50-70MPH, A TSB WAS ISSUED FOR THIS PROBLEM FEB,1996, A KIT TO REPLACE ENGINE MOUNTS AND OTHER EQUIPMENT WAS CREATED TO ALLEVIATE THIS CONDITION.*AK THE PROBLEM HAS SINCE BEEN FIXED BY DEALER.*JB
Structure › Body › Hatchback/Liftgate › Support Device/Strut1 injured
Filed Apr 17, 1996CA
DEALER DOES NOT HAVE THE PARTS FOR RECALL NO 95V164000, OWNER RECEIVED RECALL NOTICE ON 12/95, AND CONTACTED DEALER THE SAME DATE. *AK
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 21, 2000. Source: NHTSA Office of Defects Investigation.