YOU CAN ADD ME TO THE LIST OF PEOPLE WHO ARE EXPERIENCING THE HARD SHIFT PROBLEM THAT MANY OTHERS HAVE DESCRIBED AS AN INTERMITTENT HARD SLAM OF THE TRANS IN MY NEW $30,000 MAZDA MPV. IT OCCURS WHEN THE VAN HAS BEEN DRIVEN FOR A WHILE AND HAPPENS WHEN SHIFTING FROM 2ND TO 3RD AROUND 30MI PER HR. I HAVE TAKEN IT TO THE ORIGINAL DEALER AND THEY ADMIT THAT THERE IS A PROBLEM BUT THEY WON'T TRY TO FIX IT BECAUSE THEY SAY THEY CURRENTLY THEY HAVE NO FIX FROM MAZDA. I EMAILED MAZDA AND THEY ADMIT THAT THERE IS NO FIX BUT THEY ARE WORKING WITH THE MANUFACTURER OF THE TRANSMISSION. I AM TRYING TO FILE FOR LEMON LAW ARBITRATION WITH THE ATTORNEY GENERAL AT THIS TIME. I NEED FOUR WORK ORDERS FROM THE DEALERS WHICH MEANS 4 DAYS WITHOUT A CAR AND TIME OFF WORK . THE SECOND DEALER I TOOK IT TO SAID MY VAN WAS WORKING AS IT WAS DESIGNED TO EVEN THOUGH I TRIED TO SHOW THE SERVICE MANAGER THE EMAIL FROM MAZDA THAT AS GOOD AS CONFESSES THAT THEY ARE HAVING PROBLEMS WITH THE TRANSMISSIONS ON 2003/2004 MPV'S. THE AREA DEALER SERVICE REP FOR MAZDA WOULDN'T HELP ME EITHER. I THINK IT'S TIME FOR ME TO CALL MY FRIENDS AT CBS NEWS AND GET MAZDA ON 20/20 AND HAVE THEM ANSWER SOME POINTED QUESTIONS, LIKE WHY DON'T THEY STAND BEHIND THEIR CARS AND GIVE US THE SERVICE WE ALL DESERVE. IF YOU WANT TO SEE MORE COMPLAINTS GO TO EDMUNDS.COM THERE ARE OVER 3000 + COMPLAINTS AND COUNTING. I THINK MAZDA WON'T DO ANYTHING ABOUT THIS UNTIL SOME ONE IS EITHER IN AN ACCIDENT OR HURT AS A RESULT OF THE TRANS. PROBLE
2003 Mazda MPV complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →
THE TRANSMISSION SEEMS TO SHIFT VERY HARD IN BETWEEN CERTAIN GEARS..IT THRUSTS YOU FORWARD WITH A POWER SURGE. I BOUGHT THIS VEHICLE BECAUSE I AM A DISABLED WOMAN. AND IT FILLED ALL MY NEEDS..WHEN THIS JOLT HAPPENS. TALKED TO MY DOCTOR AND WAS ADVISED TO DO AS LITTLE DRIVING AS POSSIBLE IN THIS VAN. AT RISK OF MORE INJURY TO MY NECK..TOOK IT TO THE DEALER 3 TIMES..WAS TOLD THAT IT WAS JUST A QUIRK IN THE MAZDA TRANSMISSION. TOLD THE MAZDA MECHANIC THAT IT WAS AN AWFULLY EXPENSIVE QUIRK. THEY DID A REPROGRAM ON THE TRANSMISSION. IT STILL DOES IT ..ONLY NOW THE GEERS SLIP TOO. THEY SAID THAT THEY WOULD NO LONGER SEE THE VEHICLE FOR THIS PROBLEM . IF THEY COULD NOT GET THE VAN TO REPRODUCE THE PROBLEM FOR THE MECHANIC, THAT IT WOULD BE AT MY EXPENSE AND NOT UNDER WARRENTY. THEY REFUSE TO DO ANYTHING ABOUT IT. THIS PROBLEM EXIST. ONLY THERE IS NO WAY THAT YOU CAN PIN POINT THE MOMENT AND TIME OF THIS PROBLEM.*AK
2003 MAZDA MPV. TRANSMISSION SHIFTS VERY HARD FROM 2ND TO 3RD. YOU CAN ACTUALLY FEEL THE TRANSMISSION SLIPPING AND THEN IT WILL SLAM INTO 3RD GEAR. IT FEELS AS IF YOU ARE BEING HIT FROM BEHIND. VERY DANGEROUS! THE PROBLEM IS INTERMITTENT AND UNPREDICTABLE. PROBLEM APPEARS TO BE MORE APPARENT WHEN THE OUTSIDE TEMP IS MILD AND THE ENGINE HAS BEEN RUNNING FOR MORE THAN 15-20 MINUTES. PROBLEM MUST BE DUPLICATED IN ORDER FOR MAZDA TO REPAIR. MY VAN HAS 6500 MILES ON IT. *AK
2003 MAZDA MPV - TRANSMISSION SHIFTS VERY ROUGH FROM 2ND TO 3RD. YOU CAN FEEL THE TRANSMISSION SLIPPING THEN IT SLAMS INTO 3RD GEAR. PROBLEM IS INTERMITTENT AND UNPREDICTABLE. DEALER SAYS THE PROBLEM CANNOT BE DIAGNOSED AND FIXED UNLESS IT CAN BE DUPLICATED IN THE REPAIR SHOP. I PRINTED 30 PAGES FROM THE EDMUNDS.COM BOARD AND MAZDAUSA.COM BOARD AND HANDED IT TO THE SERVICE MANAGER TO SHOW THAT YES THIS IS A PROBLEM. THE VAN ONLY HAS 4100 MILES ON IT AND HAS DONE THIS SINCE PURCHASED. I WILL NOW KEEP A RECORD OF THE INCIDENTS. **RIVERSIDE, CA. *LA
MAZDA MPV 2003 PURCHASED IN FEB 03. SINCE THEN, HAVE HAD SEVERAL PROBLEMS WITH PASSENGER POWER SLIDING DOOR NOT OPERATING PROPERLY. IT HAS BEEN TO THE DEALERSHIP 4 TIMES FOR REPAIR. EACH TIME, DEALER CLAIMS IT'S "FIXED." SYMPTOMS INCLUDE: DOOR WILL NOT SHUT PROPERLY, WILL NOT OPEN AT ALL OR DOES NOT CLOSE FLUSH WITH VAN. INITIATED STEPS TO CLAIM VA LEMON LAW ON NOV 21, 2003. *LA
THERE IS A SULFUR SMELL COMING FROM THE ENGINE INTO THE PASSENGER COMPARTMENT, DEALER SAID ITS THE ETHANOL GAS THAT IS CAUSING THE PROBLEM AND THAT IT IS SEASONAL; DEALER SAID TO TRY OTHER GAS; DEALER HAS SAID THEY HAVE RECEIVED OTHER COMPLAINTS OF THIS SAME SMELL AND THAT AT LEAST ONE (PREGNANT) OWNER CANNOT DRIVE HER CAR WITHOUT BECOMING SICK. *LA
WHILE DRIVING AT ANY SPEED, THE GEARS IN THE VEHICLE SEEM TO BE SLIPPING. THE GEARS DIDN'T CHANGE AT THE PROPER INTERVALS. THERE WERE TIMES WHEN THE CONSUMER WOULD BE AT A STOP LIGHT AND THE VEHICLE WOULD LURCH FORWARD , AS IF STRUCK FROM BEHIND. THE CHECK ENGINE LIGHT CAME ON AND STAYED ON. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPROGRAMMED THE PCM MODULE IN THE TRANSMISSION. THE REPROGRAMMING DID NOT STOP THE ENGINE FROM SLIPPING, BUT IT DID CAUSE THE CHECK ENGINE LIGHT TO GO OUT. THE VEHICLE HAS BEEN IN THE SHOP FOR THE ENGINE SLIPPING THREE TIMES, AND THE PROBLEM STILL PERSISTS. THE MANUFACTURER HAS BEEN INFORMED OF THE PROBLEM. *PH
VEHICLE HAS CLUNKING WHEN IT SHIFTS FROM 2ND TO 3RD ESPECIALLY AT SLOWER SPEEDS VEHICLE HAS BEEN TO THE SHOP 4 TIMES AND PROBLEM STILL EXISTS. DEALER INSTALLED 2 NEW SOFTWARE UPDATES. DEALER THAT HAS TRIED FIXING PROBLEM IS NEW COUNTRY- MAZDA SARATOGA SPRINGS NY. *AK
2003 MAZDA MPV - TRANSMISSION SHIFTS VERY ROUGH FROM 2ND TO 3RD. PROBLEM IS INTERMITTENT AND UNPREDICTABLE. DEALER SAYS THE PROBLEM CANNOT BE DIAGNOSED AND FIXED UNLESS IT CAN BE DUPLICATED IN THE REPAIR SHOP. *LA
THE REAR BRAKES SQUEAKED VERY LOUDLY WHEN COMING TO A STOP. THE CONSUMER HAD THE BRAKES INSPECTED BY THE DEALER THREE TIMES BUT THE DEALER HAS NOYT BEEN ABLE TO FIND OR CORRECT THE PROBLEM. *AK *NLM
THERE IS A SULFUR SMELL COMING FROM THE ENGINE EXHAUST, DEALER SAID TO TRY DIFFERENT GAS, AND IT SHOULD GO AWAY, I HAVE TRIED SEVERAL BRANDS OF GAS AND THE SMELL IS STILL THERE. *JB
BRAKES REAR- SQUEAK FREQUENTLY WHEN STOPPING. ALREADY SERVICED ONCE, SQUEEKED ON THE WAY HOME. DUE FOR 2ND SERVICE. OCCURS ON MOST EVERY STOP, NEAR THE END OF THE STOP.
CHILD'S NECK SOMEHOW GOT CAUGHT UP IN THE SEAT BELT AND WOULD NOT RELEASE. PLEASE PROVIDE ANY FURTHER INFORMATION. PH
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2003 Mazda MPV → · Every MPV year → · How the figures are calculated →