THE VEHICLE WAS IN A FRONTAL COLLISION, AND THE AIR BAGS DID NOT DEPLOY, CONSUMER SUFFERED BACK INJURIES.*JB
2001 Mazda MPV complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →
THE VEHICLE EXPERIENCED A TIRE FAILURE. *DT 8JB
THE FRONT CUP HOLDERS WILL FAIL TO HOLD A DRINK WHEN THE VEHICLE MAKES TIGHT TURNS. THE CUP HOLDER USES AN ADJUSTABLE LEVER TO HOLD THE CUP IN PLACE. THIS LEVER OFFERS INSUFFICIENT RESISTANCE TO HOLD THE CUP SECURELY. THIS FAILURE CAN LEAD TO DRINKS FALLING ON THE FLOOR WHICH CAN CAUSE A SAFETY HAZARD FOR THE DRIVER. MAZDA HAS REDESIGNED THE CUP HOLDER IN THE 2002 MODEL, BUT HAS FAILED TO OFFER THE UPDATED CUP HOLDER TO PREVIOUS MODEL YEAR VEHICLES. (2001-2000) DT
WHILE DRIVING ON HIGHWAY, TRAVELING AT 60-70 MPH, AND DRIVING BEHIND AN 18 WHEEL TRUCK, VEHICLE WILL BECOME HARDER TO CONTROL DUE TO WIND PRESSURE. CONTACTED DEALER, AND THE DEALER IS NOT WILLING TO DO ANYTHING.*AK
WHILE DRIVING ENGINE SURGES UPON TRYING TO STOP VEHICLE. CONSUMER CONTACTED DEALER. PROBLEM WAS NEVER RESOLVED. CONSUMER TRADED VEHICLE IN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK CONSUMER STATED THE TRANSMISSION WAS ACTING ERRACTICALLY.*JB
IN A FRONTAL COLLISION NONE OF THE AIR BAGS DEPLOYED, CAUSING INJURIES TO DRIVER. *AK THE ENTIRE FRONT END OF THE VEHICLE WAS REPLACED.*YH
THE AUTOMATIC TRANSMISSION SHIFT LEVER ON THE STEERING COLUMN COULD BE FREELY SHIFTED OUT OF PARK WITH NO KEYS IN THE IGNITION. TRANSMISSION ALSO WOULD NOT SHIFT OUT OF PARK ON OCCASION. DEALER REPLACED SHIFT CONTROL LEVER ASSEMBLY FREE OF CHARGE. THEY STATED THE PART HAD BEEN REDESIGNED BY THE MANUFACTURER.*AK
CONSUMER HAD TAKEN VEHICLE TO DEALER TWICE FOR A RECALL 01V382000 REPAIRS ON BRAKE SYSTEM. THEY COULD NOT FIX ITCORRECTLY, AND CONSUMER HAD TO GO BACK, BUT THE PROBLEM COULD NOT BE FIXED. PLEASE PROVIDE MORE INFORMATION.*AK
SEAT BELTS LOCK AND STAY LOCKED WHEN IN USE. *AK
VEHICLE HAS TROUBLE SLOWING DOWN AND EVEN STOPPING. DEALER REPLACED BRAKES TWICE ALEADY, BUT PROBLEM STILL OCCURS.*AK
CONSUMER STATED THAT WHILE DRIVING STEP ON THE BRAKES PEDAL, TRYING TO STOP VEHICLE, BUT DID NOT STOP CRASHING INTON ANOTHER VEHICLE, AFTER PEDAL WENT ALWAY TO THE FLOOR. DEALER WAS CONTACTED. NLM
CONSUMER STATED THAT WHILE DRIVING, THE ENGINE LIGHT WILL COME ON UNEXPECTEDLY WHERE HAD CONTACT DEALER THEN FIXED. NLM
CONSUMER STATED THAT WHILE DRIVING, THE STEERING WHEEL WILL PULL THE LEFT SIDE AND SOMETIME COULD NOT KEEP CONTROL OF IT, DEALER WAS CONTACTED. NLM
WHEN PULLING OFF FROM A STOP IDLE NEEDLE GOES UP TO 3 RPMS, AND THEN DROPS TO 1 RPM. THERE WOULD BE A LOUD METAL TO METAL CLINKING NOISE WHEN VEHICLE HAS SHIFTED INTO REVERSE. DRIVER TOOK VEHICLE TO A MECHANIC, AND MECHANIC STATED THAT MOTOR VALVES WERE BAD. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
VEHICLE EXHIBITING OIL LEAKING FROM ENGINE, DEALERSHIP REPLACED ENGINE, WITHIN ONE WEEK VEHICLE BEGAN TO LEAK OIL EVEN MORE THAN BEFORE, CONSUMER HAD PROBLEMS WITH DEALERSHIP REPAIRING WORK IN A TIMELY FASHION. *TT
ENGINE HAS BEEN LEAKING OIL FROM ENGINE SINCE DATE OF PURCHASE. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
IWAS INVOLVED IN A RATHER SERIOUS ACCIDENT IN WHICH I COLLIDED WITH A BUICK CENTURY THAT RAN A STOP SIGN. I WAS TRAVELING 30-35 AND MY FRONT END COLLIDED WITH THE DRIVERS SIDE OF THE OTHER CAR. THE BUICK WAS TOTALLED. MY CAR WAS SEVERELY DAMAGED IN THE FRONT. THE AIRBAGS FAILED TO DEPLOY. ACCORDING TO THE OWNERS MANUAL THEY SHOULD HAVE ACTIVATED AT A SPEED GREATER THAN 14 MPH. *AK
THE SLIDING DOORS (BOTH) DO NOT LOCK IN PLACE. IF VAN IS PARKED FACING A DOWNWARD SLOPE, DOORS CAN ACCIDENTALLY CLOSE AND CRUSH WHATEVER IS IN THEIR PATH. ALL OTHER MINIVANS HAVE SLIDING DOORS THAT LOCK WHEN FULLY OPEN. THEY WILL CLOSE ONLY IF THE HANDLE IS PULLED. THIS IS NOT THE CASE ON THE MAZDA MPV. *AK
A BOLT (MAZDA #10) HOLDING THE CALIPER ASSEMBLY OF THE BRAKE SYSTEM FELL OFF AFTER ONLY 280 MILES OF DRIVING, LESS THAN 24 HOURS OF OWNERSHIP OF THE VEHICLE. THE VEHICLE WAS DRIVING AT A RESIDENTIAL AREA AT LOW SPEED (25 MILES/HR), OTHERWISE A CATASTROPHIC RESULTS COULD HAVE RESULTED IN THE INTERSTATE FREEWAY. THE VEHICLE'S FRONT-PASSENGER SIDE BRAKE SYSTEM LOCKED THE VEHICLE AND THE VEHICLE SKIDDED (SINGLE-WHEEL LOCKED) ABOUT 15 FEET BEFORE A COMPLETE STOP. DRIVER HAS PICKED UP THE LOOSE BOLT FROM THE ROAD AND PRESENTED TO THE NEAREST DEALERSHIP SERVICE DEPARTMENT. CONGRESSIONAL MAZDA AT ROCKVILLE, MD HAS INSPECTED THE BRAKE SYSTEM, SECURED CALIPER ASSEMBLY AND REINSTALLED THE LOOSE BOLT. THE VEHICLE OWNER WAS TOLD THAT THE LOOSE BOLT COULD HAVE BEEN CAUSED BY ASSEMBLY FAILURE AT THE FACTORY. THE DUNCAN MAZDA AT BLACKSBURG, VA (WHERE THE NEW VEHICLE PURCHASED) HAS REPLACED THE RIGHT FRONT WHEEL AND TIRE. THE ACCIDENT HAS CAUSED THE OWNER AND HIS FAMILY TO STAY INVOLUNTARILY OUT OF TOWN FOR 36 HOURS DUE TO INABILITY TO OBTAIN DEALER SERVICES OVER THE WEEKEND DAYS. PHONE NUMBER OF CUSTOMER RELATIONS OF MAZDA USA (800-222-5500) WAS VERY DIFFICULT TO GO THROUGH. AFTER MORE THAN TWO HOURS OF TRYING, THE CASE WAS ORALLY REPORTED TO MAZDA USA ON JULY 2, 2001. THE CASE WAS AGAIN REPORTED TO DAVID DUNCAN, GENERAL MANAGER OF MAZDA DEALER AT BLACKSBURG, VA ON JULY 3, 2001.*AK
FUEL SMELL COMING FROM AIR CONDITIONER AFTER START UP
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2001 Mazda MPV → · Every MPV year → · How the figures are calculated →