MY PASSENGER SIDE DASHBOARD IS LITERALLY MELTING. MAZDA ADMITS TO HAVING PUT A DEFECTIVE PIECE IN MY MODEL VEHICLE HOWEVER WILL NOT TAKE RESPONSIBILITY AND REPLACE THEIR FAULTY PIECE. THEY CLAIM IF IT IS A SAFETY HAZARD THERE WOULD BE A RECALL..WELL THERE NEEDS TO BE! I LIVE IN SOUTH FLORIDA AND THE SUN REFLECTING OFF OF THE DASH IS FLAT OUT BLINDING AND DANGEROUS NOT TO MENTION GOD KNOWS WHAT MATERIALS LEAKING INTO MY AIR VENTS THAT MY ENTIRE FAMILY IS BREATHING IN, BEING POTENTIALLY HAZARDOUS. I DON'T THINK THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION SHOULD ALLOW MAZDA SHOULD WAIT FOR ACCIDENTS TO OCCUR AND PEOPLE TO POTENTIALLY GET INJURED TO TAKE RESPONSIBILITY FOR THIS ISSUE AND FULLY REPLACE THE DASH PIECE IN THE AFFECTED MODELS. THIS ISSUE HAS BEEN CALLED TO THE ATTENTION OF THE PUBLIC IN NUMEROUS NEWS SEGMENTS AND ONLINE ARTICLES MEANING HUNDREDS OF THOUSANDS OF PEOPLE ARE HAVING THE SAME ISSUE AND THEIR LIVES COULD BE IN DANGER. A RECALL NEEDS TO BE ISSUED AS SOON AS POSSIBLE! *TR
2009 Mazda Mazda6 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →
TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT INDICATED THAT THE DASHBOARD WAS DETERIORATING. THE CONTACT NOTICED THAT THERE WAS A STICKY SUBSTANCE LEAKING INTO THE FRONT PASSENGER SIDE NEAR THE WINDSHIELD, THE FRONT DRIVER SIDE WINDOW, AND THE FLOORBOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
THE PASSENGER SIDE DASHBOARD ABOVE THE GLOVE COMPARTMENT IS STARTING TO MELT. THERE IS A SHINY RESIDUE ON THE DASHBOARD THAT BECOMES VERY STICKY UPON CONTACT. THE AFFECTED AREA IS ALSO VERY SOFT TO TOUCH MUCH LIKE A CUSHION RATHER THAN THE TYPICAL HARD PLASTIC FEEL OF A TRADITIONAL DASHBOARD. *TR
THE TOP OF THE DASHBOARD (ONLY ON PASSENGER SIDE) MELTED AND BECAME VERY REFLECTIVELY SHINY AND STICKY. I ALMOST HIT A PEDESTRIAN CROSSING AT STOP LIGHT AS THE REFLECTED SUN GLARE BLINDED MY VIEW. *TR
I RETURNED TO MY VEHICLE AFTER WORK AND THE VEHICLE WAS DEAD EXCEPT FOR THE REMOTE KEYLESS ENTRY AND LIGHTS. THE VEHICLE WOULD NOT START AND THERE WAS NO ACCESSORY OR ON POWER. THE DEALER STATED THAT THE STEERING WHEEL LOCK AND PUSH BUTTON START HAD MALFUNCTIONED. I WAS QUOTED A REPAIR BILL OF $1,660, WHICH INCLUDES MORE THAN $1,000 IN PARTS (PARTS NUMBERS GS3M-66-15XD AND GSYD-67-5DZG ). THESE ARE BASIC SYSTEMS THAT FAILED AFTER ONLY 31,000 MILES OF USE ON A VEHICLE THAT WAS MAINTAINED VERY WELL. *TR
DASH BOARD IS MELTING. I STARTED NOTICING 1 SIDE OF DASH WAS GETTING STICKY, THEN IT STARTED MELTING SLOWLY. IT CAUSES A VERY BAD GLARE AT TIMES AND MAKES IT HARD TO SEE. I HAVE CONTACTED MAZDA AND HAVE BROUGHT IT IN TO HAVE IT CHECKED AT THE DEALERSHIP AND THEY CONFIRMED IT WAS MELTING. THE MATERIAL USED ONE THE DASH IS DEFECTIVE. SINCE I AM OUT OF WARRANTY THE REPAIR COST IS ON ME? THIS SHOULD BE A RECALL FOR DEFECTIVE MATERIAL. *TR
THE DASHBOARD OF MY 2009 MAZDA 6 IS MELTING. IT HAS BECOME EXTREMELY STICKY AND SHINY. THE CONDITION CAUSES A GLARE ON THE WINDSHIELD THAT CAN INTERFERE WITH VISIBILITY. IN ADDITION, THE DASHBOARD DETERIORATION IS CAUSING AN OILY FILM TO BUILD UP ON THE ENTIRE INSIDE OF THE WINDSHIELD. THE FILM HAS TO BE CLEANED OFF FREQUENTLY AND IS VERY DIFFICULT TO COMPLETELY REMOVE. ORDINARY WINDOW CLEANERS JUST SMEAR IT. THE FILM INTERFERES WITH THE DRIVER'S ABILITY TO SEE IN AFTERNOON SUN. I CONTACTED MAZDA AND THEY ARE AWARE OF THE PROBLEM. AFTER I HAD IT DOCUMENTED AT THE DEALER, MAZDA AGREED TO PAY FOR THE PART BUT WOULD NOT PAY FOR THE COST OF THE LABOR, WHICH IS ESTIMATED AT APPROXIMATELY $500. *TR
THE DASH BOARD IS MELTING. IT IS STICKY AND THERE'S SEEMS TO BE NOTHING TO DO ABOUT IT. I CHECKED ON RECALLS FOR THE DASH, BUT DID NOT FIND ANY. I HAVE HAD CARS HERE IS SOUTH FLORIDA FOR 40 SOMETHING YEARS....NEVER HAD A PROBLEM LIKE THIS. WHY IS IT NOT RECALLED? *TR
THE PASSENGER-SIDE DASHBOARD IS MELTING. IT IS STICKY TO THE TOUCH AND CAUSES A SHINY GLARE. *TR
WHILE CHECKING THE AIR PRESSURE IN A CUSTOMER'S CAR THE VALVE STEM BROKE CAUSING ALL AIR TO ESCAPE FROM THE TIRE AND NECESSITATING THE PURCHASE OF A NEW TPMS SENSOR. *TR
THE DASHBOARD ON THE PASSENGER SIDE OF MY VEHICLE IS MELTING AND IS VERY STICKY ALL THE TIME. *TR
I JUST RECENTLY GOT THIS CAR. I AM MAKING PAYMENTS ON IT. I NOTICED MY DASHBOARD MELTING AND NOW ITS SO BAD THAT THERE IS A GLARE IN THE MIDDLE OF WINDSHIELD. I CANT SEE THROUGH IT AT TIMES. AND THE MATERIAL FROM THE DASHBOARD IS MELTING NOW IN DRIP LINES DOWN THE DASH. IT IS UGLY AND IS RUINING ANYTHING THAT TOUCHES IT. KIDS TRY TO DIG HOLES IN THE DASHBOARD AND I'M SCARED THAT THEY MIGHT TRY TO CONSUME THE GOO THAT COMES OFF THE MELTING SPOT. MY LAWYER HAS INFORMED ME TO FILE A COMPLAINT. I NEED A REPLACEMENT DASHBOARD AS SOON AS POSSIBLE. PLEASE HELP. *TR
SHORTLY AFTER I PURCHASED MY VEHICLE (USED) I NOTICED THAT MY HEADLIGHT ON THE PASSENGERS SIDE WAS DIMMER THAN THE OTHER AND WHILE IS WAS DRIVING, THE LIGHT WOULD GO ON AND OFF, I FIGURED IT JUST NEEDED TO BE REPLACED, BUT IF YOU BUMPED THE LIGHT IT WOULD COME BACK ON AND WORK FOR A FEW DAYS AND AGAIN WOULD GO THROUGH THE SAME THING OVER AGAIN, THIS BECAME TO BE A SAFETY ISSUE TO ME BECAUSE I WORK AT NIGHT AND WITH THIS ISSUE HAPPENING INTERMITTENTLY I FIGURE ID CHANGE THE BULB AND HOPE FOR THE BEST. BULB CHANGED SAME ISSUE CONTINUED, I RESEARCHED THIS ON NUMEROUS SIGHTS TO SEE THAT OTHER MAZDA OWNERS WHERE GOING THRU THE SAME PROBLEM, EDMONDS HAD PEOPLE ON THEIR SIGHT WITH THE SAME ISSUE, HEADLIGHTS ARE ON THE TOP FOR SAFETY IF YOU CANT SEE OR BE SEEN THE WORST CAN HAPPEN. HELP US MAZDA6 OWNERS. *TR
DASHBOARD IS MELTING VEHICLE IS ALWAYS PARKED UNDER COVER AND OUT OF DIRECT SUNLIGHT. MANUFACTURERS NOT ACKNOWLEDGING AS A DEFECT. *TR
THE ENTIRE PASSENGER SIDE DASHBOARD IS GOOEY, STICKY BLACK. IF YOU TOUCH IT GETS ALL OVER YOUR HANDS, AND EVERYTHING WILL STICK TO IT. IT APPEARS TO BE MELTING AWAY. THIS STARTED A FEW YEARS AGO. RECENTLY I NOTICED THE REAR HEADLIGHTS LOOK AS IF THEY ARE WARPED FROM THE INSIDE, AS IF IT WAS A MELTED CANDLE. *TR
DRIVING ON I-94 WEST,NEAR ANN ARBOR, MI. FELT VIBRATION, THEN LEFT REAR TIRE BLEW. MANAGED TO PULL TO THE SHOULDER AND CHANGED TIRE. INSPECTED DAMAGED TIRE AND NOTICED VALVE STEM AND SENSOR WERE MISSING. THE NEXT DAY CHECKED THE OTHER TIRES FOR PROPER INFLATION AND WHEN I TRIED TO REMOVE THE VALVE CAP FROM THE RIGHT REAR TIRE,IT BLEW OFF WITH THE CORE STEM AND THE TIRE WENT FLAT. HAD BOTH TIRES REPAIRED,NEW SENSORS AND TIRE. I HAD NEW TIRES INSTALLED ON 1-11-14 AND TWO SENSORS WERE CHANGED AT THAT TIME. SO THREE OUT OF THE FOUR SENSORS FAILED WITH ONE BLOWN TIRE . *JS
MY 2009 MAZDA 6 ALSO HAS A MELTING DASHBOARD, CAUSING A GLARE ON THE WINDSHIELD. *TR
MY FRONT DASHBOARD IS MELTING. THE DASHBOARD IS STICKY TO THE TOUCH AND VERY SHINY AND REFLECTS THE SUNS GLARE. *TR
TL* THE CONTACT OWNS A 2009 MAZDA MAZDA6. THE CONTACT STATED THAT THE CHECK ENGINE AND CHECK FUEL CAP WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT SPIDER WEBS WERE DEVELOPING IN THE FUEL AND CANISTER VENT LINES. THE TECHNICIAN ADVISED THAT THE WEBS NEEDED TO BE REMOVED, THE CANISTER VALVE AND THE CANISTER VENT LINES NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 11V134000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 97,000.
THE CAR'S ALARM SYSTEM WOULD BE TRIGGERED RANDOMLY. IN A PERIOD OF 3 WEEKS IT HAPPENED AROUND 15 TIMES. IT ENDED UP DRAINING THE CAR BATTERY ONCE. THE ALARM IS ON FOR FEW SECONDS AND THEN IT STOPS BY ITSELF. UPON TAKING IT TO THE MAZDA DEALER THEY SAID IT IS A PROBLEM WITH DOOR'S ELECTRICAL SYSTEM AND THEY HAD TO REPLACE THE SWITCHES IN ALL 4 DOORS. THEY WERE ABLE TO SOLVE THE PROBLEM, BUT I DOUBT IF IT IS RELATED TO THE RECALL THAT WAS MADE LAST SEPTEMBER FOR FIXING THE DOOR'S LATCH SYSTEM. THE DEALER HAD FIXED THE SAME JUST A BACK MONTH. *TR
I SEE SEVERAL COMPLAINTS ABOUT A MELTING DASHBOARD. THE DASHBOARD, ESPECIALLY ON THE PASSENGER SIDE HAS A SOFTISH MATERIAL THAT ALMOST MELTS WHEN PARKED IN OUTDOOR UNDER SUN EVEN FOR FEW MINUTES. IN SUCH A CONDITION IF I TOUCH THIS PART OF DASHBOARD IT CRUMBLES INTO PIECES. IT IS ALMOST IMPOSSIBLE TO ALWAYS PARK UNDER ROOF AND THIS MATERIAL USED SEEMS TO BE OF VERY LOW QUALITY. COST OF FIXING IS UNKNOWN. *TR
TL * THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE ACCELERATED AND DECELERATED INTERMITTENTLY. THE CONTACT MENTIONED THAT THE AUTOMATIC TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE AND THE CURRENT MILEAGE WAS 31,000.
THE AIRBAG INDICATOR (MALFUNCTION) LIGHT TURNS ON AND OFF INTERMITTENTLY FOR OVER A YEAR. MY CAR IS OUT OF WARRANTY SO THE DEALER WILL NOT SERVICE IT WITHOUT AN EXPENSIVE FEE. I FEAR FOR MY FAMILIES SAFETY BECAUSE IF THE AIRBAG IS NOT OPERATING PROPERLY IT WILL BE A LIFE THREATENING INJURY TO MY FAMILY. I AM UNDER THE IMPRESSION THAT CERTAIN PARTS ON VEHICLES SHOULD BE SERVICED FOR A LONGER PERIOD OF TIME, SEAT BELTS AND AIRBAGS!. PLEASE INVESTIGATE THE MATTER AND ISSUE A RECALL. *TR
THE PASSENGER SIDE OF MY DASHBOARD IS MELTING. IT IS ONLY OCCURRING ON THE SECTION CLOSEST TO THE WINDOW AND FOR ABOUT 12 INCHES. I HAVE TRIED TO KEEP THE WINDOWS OPEN, USE HEAT BARRIERS/SHIELDS ETC. IT IS EVEN WET AND GOOEY WHEN THE AC IS ON AND I AM DRIVING. I HAVE READ THAT THE PLASTICS ETC THAT ARE USED IN VEHICLES CAN EMIT CANCEROUS ODORS/VAPORS/ETC WHEN THEY OVERHEAT. CAN THIS ISSUE PLEASE BE INVESTIGATED AS AFTER READING THE COMPLAINTS THIS IS A ROBUST PROBLEM THAT CAN AFFECT THE SAFETY OF MANY PEOPLE! *TR
DOOR LOCK ACTUATOR HAS FAILED!***THE ALARM ON MY MAZDA GOES OFF AT RANDOM PERIODS OF TIME. SOMETIMES ITS ONCE A WEEK AND SOMETIMES IS 5 TIMES A DAY OR NIGHT. I HAVE REVIEWED SEVERAL INTERNET FORUMS AND IT APPEARS THAT THERE ARE A LOT OF PEOPLE WITH THE SAME PROBLEM BUT THEY HAVE NOT CREATED A COMPLAINT ON THIS WEBSITE. THE REMEDIES THAT THEY HAVE FOUND TO HAVE THE DEALER REPLACE A DOOR ACTUATOR THAT IS FAULTY. THIS DOOR ACTUATOR LOCKS THE DOORS AND IF WHEN IT FAILS TO PROPERLY LOCK THE DOOR IT WILL INTERMITTENTLY SOUND THE ALARM. THE ALARM IS NOT SO MUCH THE CONCERN AS MUCH AS THE DOOR LOCK ACTUATOR. IT IF FAILS TO LOCK IT CREATES A SAFETY HAZARD FOR PEOPLE AS THEY ARE DRIVING DOWN THE ROAD THE DOOR COULD ACCIDENTALLY BE OPENED. CHILDREN COULD OPEN THE DOOR AND FALL OUT OF THE CAR AS IT IS FAILING. PLEASE LOOK INTO THIS ISSUE AS IT IS A SAFETY CONCERN. *TR
THE DASHBOARD OF MY MAZDA IS MELTING. THE DASHBOARD IS SHINY AND STICKY WITH A TERRIBLE GLARE. IT LOOKS LIKE IT IS WET, BUT IT IS REALLY GOOEY. I AM WORRIED THE AIRBAGS MAY DEPLOY PREMATURELY OR NOT AT ALL. THE DAMAGE TO THE DASHBOARD IS GETTING WORSE. I FEEL THIS IS INFERIOR WORKMANSHIP AND OR MATERIALS AND SHOULD BE PLACED UNDER RECALL. *TR
MY DASH IS MELTING ON THE PASSENGER SIDE. IT'S ABOUT A 10 INCH SECTION. IT STICKY AND SOFT. IT RUBS OFF WHEN TOUCHED. I'VE DONE SOME RESEARCH AND IT APPEARS THERE ARE A LOT OF PEOPLE EXPERIENCING THE SAME THING. I'M SURE THEY WILL CLAIM IT'S THE ARMOUR ALL BUT I USED THAT STUFF VERY RARELY AND IF IT WAS SOMETHING I HAVE APPLIED, IT WOULD BE MELTING ALL OVER. IT HAS TO BE A DEFECT ON MAZDAS PART. I DID EMAIL THEM BUT HAVEN'T HEARD BACK YET. *TR
TL* THE CONTACT OWNS A 2009 MAZDA MAZDA6. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE LOW TIRE PRESSURE WARNING LIGHT ILLUMINATED AND THE VEHICLE VEERED TO THE LEFT. AS A RESULT, THE TIRE BLEW. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIE ROD VALVES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 88,000.
TL* THE CONTACT OWNS A 2009 MAZDA A6. THE CONTACT STATED THAT WHILE TRAVELING 25 MPH, THE HORN SOUNED WHENEVER A LEFT OR RIGHT TURN WAS MADE. THERE WERE NO REPAIRS COMPLETED ON THE VEHICLE. THE MANFUCTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE 70,025.
TL* THE CONTACT OWNS A 2009 MAZDA A6. THE CONTACT STATED THAT THE DASH BOARD WAS MELTING. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT 75,000.
I PURCHASED THE CAR AT DELRAY MAZDA IN 2011. I IMMEDIATELY PURCHASED A DASHMAT TO PROTECT THE DASHBOARD FROM CRACKING OR FADING. I SAW A SEGMENT ON THE NEWS ABOUT OTHER OWNERS OF MAZDA, NISSAN AND ETC. THAT HAS A CRACKING, STICKY DASHBOARD AS WELL. I WAS ADVISED TO CONTACT YOU. MY DASHBOARD IS STICKY UNDERNEATH THE DASHMAT AND IN THE AREA OF JUST ABOVE THE GLOVEBOX, THE DASH IS FALLING OFF IN CLUMPS. IT IS A BLACK CUSHIONY MATERIAL THAT IS FALLING APART AND ALSO CRACKING WHERE THE DASHMAT DOESN'T REACH. THE DASH IS ALSO VERY STICKY AS WELL. I WILL CONTACT THE DEALERSHIP AND MAZDA BUT WOULD LIKE THIS RESOLVED. *TR
MELTING DASHBOARD ON MY MAZDA 6. I'M VERY UNHAPPY ABOUT THIS. A RECALL NEEDS TO BE MADE. *TR
THE DASHBOARD IN MY 2009 MAZDA6 PASSENGER SIDE IS MELTING. THE DASHBOARD IS STICKY AND A MESS. IT COULD PROBABLY BE A HAZARD WITH MY AIRBAG. THE DASH IS ALSO VERY SOFT AND THE COLORING COMES OFF. *JS
LOW BEAM HEAD LIGHTS DO NOT WORK. HIGH BEAM, FOG AND MARKER LIGHTS WORK FINE. *JS
THE ROD TO THE DOOR HANDLE INSIDE THE FRONT PASSENGER DOOR FELL IN DUE TO THE RECALL THAT HAPPENED BACK IN DECEMBER 2013. THE RECALL ONLY REPLACED SCREWS ON THE PART THAT WAS STILL IN THE DOOR. IT DID NOT COVER THE PART THAT FELL IN BECAUSE THE SCREWS FELL OUT THAT HOLD THE PIECE IN. THE DOOR WILL NOT OPEN FROM THE OUTSIDE WITHOUT THE ROD ATTACHED. THIS IS DUE TO THE FIRST RECALL. WE HAD NO IDEA THE SCREWS FELL OUT UNTIL THE DOOR WOULD NOT OPEN FROM THE OUTSIDE AND WE EXAMINED IT. IT SHOULD OF BEEN PART OF THE ORIGINAL RECALL. THIS COULD CREATE A SITUATION WHERE IF THERE IS AN ACCIDENT OR ISSUE AND THE PASSENGER IS NOT AWARE OF WHAT IS GOING NO ONE FROM THE OUTSIDE WOULD BE ABLE TO OPEN THE DOOR TO GET THEM HELP OR GET THEM OUT. THIS SHOULD BE A NEW RECALL. THIS SHOULD OF BEEN COVERED IN THE ORIGINAL RECALL AND PAID FOR BY MAZDA TO FIX. *TR
I BOUGHT MY MAZDA 6, YEAR 2009, BRAND NEW FROM A MAZDA DEALER IN VIRGINIA. SOME TIME AGO, WHILE I WAS DRIVING IT AT APPROXIMATELY. 30 MPH IN HEAVY TRAFFIC ON ONE OF THE MAIN ROADS, I THEN TURNED ON THE LEFT TURN SIGNAL AS I NEEDED TO MAKE A LEFT TURN AT THE VERY NEXT LIGHT. SUDDENLY, THE ENGINE DIED COMPLETELY AND THE CAR STOPPED IN THE MIDDLE OF THE TRAFFIC. LUCKILY I WAS NOT HIT BY THE DRIVERS BEHIND ME. I WAS ABLE TO PUT THE GEAR IN PARK, START THE ENGINE AGAIN AND DRIVE THE CAR HOME. I THEN CALLED THE MAZDA DEALER (WHERE I HAD BOUGHT THE CAR) AND I IMMEDIATELY MADE AN APPOINTMENT TO HAVE THE CAR CHECKED. TO MY GREATEST DISAPPOINTMENT, THE MAZDA DEALERSHIP TOLD ME THERE WAS NOTHING WRONG WITH MY CAR AND THEY COULD NOT FIND THE CAUSE OF THE PROBLEM I HAD ON THE ROAD, WHEN THE ENGINE DIED WHILE I WAS DRIVING MY CAR. A FEW MONTHS LATER A SIMILAR PROBLEM HAPPENED AGAIN AND THE MAZDA DEALER COULD NOT FIND ANY PROBLEM WITH IT AT THAT TIME EITHER. NOW MAZDA HAS A RECALL FOR MAZDA 6, 2010-2012 ONLY, BUT IT'S FOR THE SAME PROBLEM WITH THE SPIDER'S WEBS AND POSSIBLE RISK OF CRACKS IN THE FUEL TANK, WITH A RISK OF A FIRE. I'M CONCERNED THE YEAR 2009 IS NOT INCLUDED IN THE RECALL SINCE THE SAME PROBLEM APPEARED IN THE EARLIER RECALL. *TR
DRIVING THROUGH A TUNNEL MY CAR BEGAN TO FILL WITH SMOKE. I PULLED OVER AND LOOKED FOR WHERE THE SMOKE CAME FROM AND FOUND THE SWITCH TO MY HEATED SEATS WAS ON FIRE. MY CAR WOULD NO LONGER TURN ON. REPAIR MAN AT DEALERSHIP SAYS IT'S SOMETHING THAT JUST HAPPENS I GUESS. SOMEWHERE SOMETHING SHORTED. I'M JUST GLAD MY CHILD WAS NOT IN THE CAR WHEN THIS HAPPENED. BEWARE!! THERE ARE CURRENT RECALLS FOR THE EXACT MAKE AND MODEL IN AUSTRALIA AND EUROPE FOR THE SAME ISSUE. I'M STILL WAITING FOR THE US THE ISSUE A RECALL SO I CAN GET MY MONEY BACK.
THE CHECK BRAKE LIGHT CAME ON. I FOUND THAT THERE WAS VERY LITTLE BREAK FLUID. I TOOK THE VEHICLE TO MY MECHANIC AND HE DETERMINED THAT THERE WAS A HOLE IN THE BREAK LINE CREATED WHEN IT RUBBED UP AGAINST THE ENGINE. HE SAID IT WAS A DESIGN FLAW AND RECOMMENDED THAT WE TAKE THE CAR TO THE MAZDA DEALERSHIP. THE SERVICE MANAGER WAS VERY UNDERSTANDING BUT COULD NOT MAKE ANY JUDGMENT. HE CONSULTED WITH MAZDA CORPORATE. CORPORATE RULED THAT SINCE IT WAS NOT UNDER WARRANTY THEY WERE NOT RESPONSIBLE FOR REPLACEMENT OF THE PART. AS A GESTURE OF GOODWILL THEY PAID FOR THE PART WHICH WAS $73.28, AND CHARGED ME $405.00 IN LABOR TO INSTALLATION. TO ME, I WOULD CERTAINLY LIKE TO GET REIMBURSED MY OUT OF POCKET EXPENSE. BUT MORE, SO I WOULD LIKE TO HAVE THIS DESIGN FLAW CORRECTED SO THAT SOMEONE DOESN'T KILLED WHEN THEIR BRAKES FAIL. I WILL BE OUT OF THE COUNTRY UNTIL FEB. 17TH. THANK YOU *TR
I UNDERSTAND THAT THE CAR ISN'T UNDER WARRANTY ANYMORE; HOWEVER, HOW WAS I SUPPOSED TO KNOW THAT MY RIM WOULD CRACK AS I'M DRIVING. LIKE I SAID A MILLION TIMES TO SO MANY PEOPLE, I DID NOT HIT A CURB, OR A BUMP FOR THE RIM TO CRACK. I HAVE ONE RIM ISSUE AND ALL THE OTHERS ARE JUST FINE. THIS IS MY RIM STORY FROM THE BEGINNING TO THE END... IN THE WEEK OF AUGUST 15TH-21ST, 2010, THE TIRE PRESSURE WARNING LIGHT CAME ON ALL OF A SUDDEN. I GOT NERVOUS AND I NOTICED MY FRONT-RIGHT TIRE WAS SOMEWHAT LOW. I WENT TO PEP BOYS TO HAVE AIR PUT INTO THE TIRE. A FEW DAYS LATER, THE LIGHT APPEARED AGAIN AND I WENT TO ANOTHER PEP BOYS TO HAVE AIR PUT INTO THE TIRE. THE WARNING LIGHT DISAPPEARED AFTER IT WAS WORKED ON. THEN THE WARNING LIGHT APPEARED AGAIN AFTER A COUPLE OF DAYS AND I WENT BACK TO PEP BOYS TO HAVE THE FRONT-RIGHT TIRE CHECKED AGAIN. THE YOUNG MAN SAID TO ME, "MISS, THERE IS A CRACK INSIDE OF YOUR FRONT-RIGHT RIM." I MADE AN APPOINTMENT TO ANOTHER DEALER WHO REPAIRS RIMS AND REPAIR MY RIM. EVERYTHING WAS FINE AFTER THE RIM WAS REPAIRED. THEN I RECEIVED A LETTER FROM MAZDA CORPORATION ABOUT RECALLS. I HAD THOSE DONE AND THE DEALER SAID, "I NEED TO GET MY TIRES CHECKED AGAIN." I LEFT THE DEALER AND WENT TO FIRESTONE AND THEY REPAIRED THE CRACKED RIM (2ND TIME). ON JANUARY 11, 2014, MY AUNT AND I RETURNED FROM FOOD SHOPPING AROUND 3PM. I PARKED THE CAR AT MY AUNT'S HOUSE TO UNPACK THE FOOD FROM THE TRUNK. MY AUNT, COUSIN AND I WERE GETTING SOME OF THE FOOD OUT OF THE CAR, WHEN A
DEFECTIVE HEADLIGHT, LOW BEAMS GO OUT FOR NO REASON. IF YOU HIT THE ASSEMBLY THE LIGHT COMES BACK ON. COMMON PROBLEM FOR THIS VEHICLE, HTTP://WWW.YOUTUBE.COM/WATCH?V=UQQPERRESA8 . ACCIDENT POTENTIAL. *TR
FOR THE SECOND TIME IN A YEAR THE AIR VALVE ON ONE OF THE TIRE PRESSURE SENSORS ON OUR MAZDA CORRODED AND SNAPPED OFF AS I WAS PUTTING AIR IN THE TIRE. I'M VERY GRATEFUL THIS HAPPENED WHILE THE CAR WAS IN OUR DRIVEWAY AND NOT WHILE MY WIFE OR DAUGHTER WAS DRIVING THE CAR. *TR
2009 MAZDA6. CONSUMER WRITES IN REGARDS TO AUTOMATIC UNLOCK BUTTON MALFUNCTION. *SMD THE CONSUMER STATED WITHIN THE LAST YEAR, THE AUTOMATIC UNLOCK BUTTON INSIDE THE VEHICLE, SUDDENLY STOPPED WORKING, AND IN FACT DID THE OPPOSITE OF WHAT IT WAS SUPPOSED TO DO. WHEN THE UNLOCK BUTTON WAS PRESSED, THE ENTIRE VEHICLE AUTOMATICALLY LOCKED, AND AT TIMES, WOULD NOT RELEASE THE LOCK, EVEN MANUALLY. IT WOULD TAKE MANY ATTEMPTS AT PERFECT TIMING TO SELECT THE UNLOCK BUTTON WHILE OPENING THE DOOR IN ORDER TO BE ABLE TO GET OUT OF THE VEHICLE. THE AUTOMATIC LOCK BUTTON FUNCTIONED AS IT SHOULD, LOCKING ALL DOORS. IN OTHER WORDS, BOTH THE AUTOMATIC LOCK AND UNLOCK BUTTONS ONLY LOCKED THE DOORS. THE CONSUMER STATED SHE WAS LOCKED INSIDE THE VEHICLE ON SEVERAL OCCASIONS, UNTIL SHE WAS ABLE TO GET THE DOOR TO RELEASE. THE DEALER IDENTIFIED THE PROBLEM AS THE BODY CONTROL MODULE FOR THE LOCKS. HOWEVER, THEY COULD NOT OFFER A GUARANTEE THAT THE NEW BODY CONTROL MODULE WOULD NOT HAVE THE SAME PROBLEM, AS MAZDA ACKNOWLEDGED A PROBLEM WITH THE PART.
MY CAR ALARM KEPT GOING OFF SEVERAL TIMES A DAY FOR MONTHS FOR NO REASON. I BROUGHT IT INTO THE DEALERSHIP AND THEY FOUND THAT I HAD A BAD DOOR LATCH. COULD HAVE BEEN A SAFETY ISSUE IF DOOR COULD HAVE COME OPEN WHILE DRIVING. WARRANTY WAS UP SO I HAD TO PAY ALL COSTS TO REPLACE. *TR
TIRE VALVE STEM/TPMS SENSOR BROKE WHILE ADDING AIR TO A CUSTOMER'S TIRE. *TR
DRIVER SIDE FRONT DOOR WOULD NOT LATCH, INSPECTED TO FIND ALL THREE DOOR LATCH MOUNTING SCREW WERE MISSING, AND THE DOOR LATCH WAS FALLING DOWN INSIDE THE DOOR. VERY DANGEROUS, AND I WAS STRANDED IN A PARKING LOT WITH A DRIVER DOOR THAT COULD NOT BE LATCHED. *TR
DISCOVERED EXCESSIVE CONDENSATION FOLLOWING THE OUTAGE OF THE RIGHT PASSENGER LOW BEAM HEADLIGHT. OUTAGE TO THE HEADLIGHT RENDERS THE VEHICLE UNSAFE AND UNFIT FOR DRIVING IN SITUATIONS THAT REQUIRE USAGE OF HEADLIGHTS UNTIL REPAIRED. CONDENSATION ALSO OBSERVED IN DRIVER HEADLAMP, HOWEVER LIGHT IS STILL CURRENTLY FUNCTIONING. RESULTING DAMAGE INCLUDES REPLACEMENT OF ENTIRE HEADLIGHT STRUCTURE AND COMPONENTS DUE TO WATER RELATED DAMAGE AND SUBSEQUENT HEADLIGHT FAILURE. *TR
DRIVER SIDE FRONT DOOR WOULD NOT LATCH UPON ENTRY TO THE VEHICLE. INSPECTION SHOWED THAT ALL 4 SCREWS WERE MISSING FROM THE LATCH MECHANISM. INSPECTION OF THE OTHER 3 DOORS SHOWED THAT UP TO 3 OF THE 4 SCREWS WERE MISSING FROM THEM. EVERY DOOR HAD AT LEAST 1 MISSING SCREW. *TR
TL* THE CONTACT OWNS A 2009 MAZDA, MAZDA 6. THE CONTACT NOTICED A LARGE AMOUNT OF GASOLINE LEAKING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE FAILURE WAS CONTRIBUTED TO A CRACK IN THE UPPER PORTION OF THE FUEL TANK. A TEMPORARY REPAIR WAS PERFORMED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 11V134000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE FUEL TANK REPLACEMENT SHOULD HAVE BEEN INCLUDED IN THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
FRONT DRIVERS SIDE WOULD NOT CLOSE. UPON CHECKING ALL THE SCREWS HOLDING THE LATCH WERE MISSING.
THERE SEEMS TO BE AN ISSUE WITH THE LOW BEAM HEADLIGHT ASSEMBLIES IN THE 2009 MAZDA6 VEHICLES. I HAVE HAD BOTH LOW BEAM HEADLIGHTS GO OUT ON ME ON TWO OCCASIONS WHILE DRIVING DOWN THE ROAD. ONCE BOTH LAMPS NEEDED TO BE REPLACED, THE SECOND TIME BANGING ON THE LIGHT COVER GOT THEM TO WORK AGAIN. I WAS TOLD BY THE SERVICE MANAGER AT MAZDA TO JUST BANG ON THE LIGHT COVER WITH MY HAND AND IT SHOULD COME BACK ON. THE DRIVER SIDE HEADLIGHT GOES OUT OFTEN AND TO GET IT TO COME BACK ON I HAVE TO BANG ON THE LIGHT COVER. I'VE PUT ABOUT 12 BULBS IN THE CAR. YOU FIND SIMILAR INCIDENTS ON THE WEB IN MAZDA FORUMS. ALSO, YOU CAN SEE FROM THE COMMENTS OF A YOUTUBE VIDEO A FRIEND OF MINE POSTED, IT'S COMMON: HTTP://WWW.YOUTUBE.COM/WATCH?V=UQQPERRESA8 MAZDA SAYS THE HEADLIGHTS ARE WORKING JUST FINE AND THAT THERE IS NO ISSUE. I HAVE NEVER HAD TO BE TOLD TO BANG ON THE LIGHT TO MAKE IT WORK AGAIN BU A SERVICE TECHNICIAN. IF IT'S THAT COMMON, THERE IS AN ISSUE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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