About a month ago I got into my vehicle and noticed a corner of my infotainment screen was cracked. The cracking is internal and seems to spider around the corner. It cannot be felt externally in any way. Doing some research, I came across multiple other owners displaying similar problems. I was also able to find Service Alert No. SA-008/18 which pertained to the same issue even labeling it as (spider cracking). Calling Mazda's customer experience department, I was informed (and knew) that a service alert is not a recall. While this is true it is something that occurs due to normal temperature changes in a product (vehicle) that should be able to withstand such conditions. I was also informed that the Service Alert did not include my VIN even though my vehicle is inside the year, make, and model the service alert pertains to. I was encouraged to reach out to NHTSA if I had further concerns. While the spider cracking was more of an aesthetic issue since then I have noticed the infotainment will often rapidly change through various menus and apps. This causes both a sudden distraction to the driver as well as potentially making unknown changes to the vehicle systems maintained through the infotainment package. While my wife was driving the vehicle last week and trying to use the navigation, she was consistently having the directions break up and display change causing her to need to pull over. Given that both the aesthetic cracking and the menu/apps changing problems began at t
2014 Mazda Mazda3 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
My 2014 Mazda 3 had very bad wear on the rear brakes, but not on the front. I took them apart, and both calipers were frozen. I contacted the dealership and they told me that there was a recall, but only for the cars manufactured in Mexico, not in Asia. The recall needs to be expanded, as Mazda denied there was any problem with these calipers. Clearly there is a more widespread problem than Mazda will admit.
ACCORDING TO THE DEALER, THE STEERING SENSOR AND ABS MODULE HAVE GONE BACK. THE CAR HAS ONLY 35,000 MILES ON IT. I SPOKE TO A LOCAL MECHANIC WHO INDICATED THAT THE MODULES ARE FLYING OFF THE SHELVES RIGHT NOW BECAUSE SO MANY OF THEM ARE GOING BAD.
MY IN CAR MONITOR IS CRACKING AT THE SCREEN AND WILL NOT TURN ON. IT HAS BEEN THIS WAY FOR SEVERAL MONTHS. THE DEALERSHIP TOLD ME IT WOULD COST THOUSANDS. I DID NOTHING TO THE SYSTEM IT JUST DOES NOT WORK. THIS IS A BIG PROBLEM. I SEE THERE ARE RECALLS FOR CANADA VEHICLES WITH THE SAME PROBLEM BUT MY VIN IS NOT INCLUDED.
I WAS DRIVING ON THE INTERSTATE WHEN I HEARD A VERY LOUD EXPLOSION. I LOOKED UP AND THE CENTER OF MY SUNROOF WAS GONE. THERE WAS A LITTLE GLASS IN THE CAR, BUT MOST OF THE GLASS EXPLODED OUTWARD. THE GLASS IN THE CAR CONSISTED OF SMALL SHARDS. FORTUNATELY NO ONE WAS WITH ME SO NO INJURIES.
AROUND 68,000 MILES, I BEGAN TO HEAR A SUBTLE WHINING NOISE COMING FROM MY 2014 MAZDA MAZDA3. I WAS UNSURE WHERE IT WAS COMING FROM AND ORIGINALLY THOUGHT IT WAS SOMETHING TO DO WITH THE TIRES. AS TIME PASSED, THE NOISE BECAME LOUDER, EVENTUALLY TO THE POINT WHERE I FELT I NEEDED TO GET IT CHECKED OUT. A MECHANIC TOLD ME IT WAS SOMETHING TO DO WITH THE AUTOMATIC TRANSMISSION BECAUSE THE SOUND WAS EMITTING THERE. HE EXPLAINED TO ME THAT THERE WAS A TECHNICAL SERVICE BULLETIN POSTED BY MAZDA THAT DESCRIBED THE EXACT ISSUE, AND THAT'S WHAT HE'S SURE IT IS. I GOT A SECOND OPINION FROM ANOTHER MECHANIC AND HE EXPLAINED THE SAME THING. THE COST TO REPLACE THE TRANSMISSION WITH A REMANUFACTURED MODEL IS SOMEWHERE IN THE BALLPARK OF $2,000 - $3,500. THE SECOND MECHANIC I WENT TO SHOWED ME THE TECHNICAL SERVICE BULLETIN. AFTER THE DESCRIPTION, THE BULLETIN STATES, "THIS IS CAUSED BY A DAMAGED BEARING IN THE TRANSAXLE DUE TO IMPROPER CONFIGURATION OF THE TRANSAXLE CASE." THIS WOULD BE COVERED UNDER WARRANTY; UNFORTUNATELY, THE ISSUE IS KNOWN ONLY TO HAPPEN RIGHT AROUND 65,000 + MILES, AFTER THE WARRANTY HAS EXPIRED. BECAUSE THE TECHNICAL SERVICE BULLETIN STATES THE ISSUE IS "DUE TO IMPROPER CONFIGURATION", TELLS ME THAT IT IS NOT SOMETHING THAT SHOULD HAVE HAPPENED. IT ONLY HAPPENED BECAUSE OF A MANUFACTURING DEFECT. AFTER TAKING MY CAR TO THE MAZDA SERVICE CENTER, AND BEING TOLD THEY CAN'T DO ANYTHING ABOUT IT, AS WELL AS SPEAKING WITH MAZDA CUSTOMER EXPERIENCE AND EXPLAINING THE SITU
WHEN DRIVING ON CITY STREETS ON UNEVEN PAVEMENT, THE CAR EMITS POPPING AND SQUEAKS FROM THE SUSPENSION. WHEN GETTING IN INTO A PARKING LOT, THE CAR PRODUCES A CLUNKING NOISE THAT EMANATES FROM THE FRONT OF THE CAR. ALSO WHEN WINDING AND UNWINDING THE STEERING WHILE PARKING THE CAR OR MOVING SLOWLY, AGAIN THE VEHICLE EMITS CLUNKING NOISES FROM THE SUSPENSION. TODAY IS 10/7/2020, I HAVE PURCHASED THE VEHICLE FROM MY NEXT DOOR NEIGHBOR WHO WAS THE FIRST OWNER OF THIS CAR. THE VEHICLE HAS BEEN MAINTAINED REGULARLY AT THE LOCAL MAZDA DEALERSHIP AND HAS NO OUTSTANDING RECALLS. I TOOK THE CAR TO THE MAZDA DEALERSHIP, THEY INFORMED THAT THERE IS A TSB SINCE 2016 ON THIS SPECIFIC ISSUE AND WILL COST $600 TO REPAIR.
IT HAS HAPPENED TWICE IN 6 YEARS AND 5 MONTHS. ROAD HAZARD LIKE A TORN WHEEL FROM OTHER CAR OR DIVIDER ON ROAD. IF WHEN DRIVING IT GOES OVER IT DURING NIGHT TIME THE COMPUTER WITHIN THE MAZDA 3 TRIGGERS AUTOMATIC DEFLATION OF THE CAR TIRES.
IT APPEARS THE MAZDA COMPUTER ELECTRONICS TRIGGER AUTO DEFALTION OF TIRES AFTER HITTING A ROAD HAZARD ON THE ROAD. IT HAS HAPPENED MORE THAN ONCE AND I HAD TO REPLACE MY TIRES MULTIPLE TIMES.. ONCE AT 35 MPH AND OTHER AT 44 MPH APPROX
MY CAR HAS BEEN STALLING WHILE I'M DRIVING
THE GLASS SUNROOF SPONTANEOUSLY EXPLODED WHILE WE WERE DRIVING 65MPH IN LANE ON A STRAIGHT SECTION OF I-476 BETWEEN ALLENTOWN AND QUAKERTOWN PA AT 11AM ON DECEMBER 31, 2019, CONSTANT 40 TEMP, NO RECENT CHANGE IN ALTITUDE, NOT NEAR AN OVERPASS OR CLOSE TO OTHER TRAFFIC. NO INDICATION THAT ANYTHING STRUCK THE VEHICLE FROM ANY DIRECTION. SOUNDED LIKE A SHOTGUN BLAST. MY WIFE AND I WERE SHOWERED WITH BROKEN GLASS.TERRIFYING AND EXTREMELY DANGEROUS, BUT WE WERE ABLE TO EXIT THE HIGHWAY SAFELY. SUBSEQUENTLY READ THE 2017CONSUMER REPORTS ARTICLE ON SUCH EVENTS - TURNS OUT THIS IS A THING. INSURANCE COVERED REPAIR, WE WERE OUT ONLY THE DEDUCTIBLE. REPAIR TOOK THREE WEEKS. WE CAN PROVIDE DOCUMENTS IF YOU LIKE.
CAN PARKING BREAK WILL NOT FULLY ENGAGE OR BECOMES DISENGAGED EVEN THOUGH PARKING BREAK HANDLE IS LIFTED. CAR WILL OCCASIONALLY ROLL FWD ON A HILL OF BREAK DOES NOT ENGAGE.CAR ROLLED DOWN A HILL AND EVEN JUMPED THE PARKING SPACE CURBS. DRIVER WAS NOT IN THE CAR BUT BREAK APPEARED TO BE SET.
THE INFOTAINMENT SCREEN HAS SPIDER CRACKS IN 2 CORNERS THAT ARE STARTING FROM THE SEALED INSIDE OF SCREEN. IT IS SPREADING AND ACCORDING TO THE INTERNET BLOGS HAPPENING TO OTHER MAZDA'S. SEE ATTACHED PHOTOS. THE SCREEN HAS NOT BEEN DAMAGED AND MOST OF THE CHANGES HAPPEN WHEN I USE THE COMMAND KNOB AND NOT TOUCHING THE SCREEN.
ISSUES WITH BRAKING WHEN COMING TO A STOP. PASSENGER SIDE REAR CALIPER STICKS, MAKING A LOT OF NOISE AND CAUSING THE PADS TO WEAR DOWN WAY TOO QUICKLY. HAD TO CHANGE MY ROTOR AND PAD THREE TIMES IN THE PAST 2 YEARS. NOW MY MECHANIC SAYS IT'S THE CALIPER. I CONTACTED MAZDA CORPORATE ABOUT THIS PROBLEM AND THEY TOLD ME MY VEHICLE WAS NOT IMPACTED BY THE 2017 RECALL AND THERE IS NOTHING THEY CAN DO SINCE IT'S NO LONGER UNDER WARRANTY. IT'S A 5 YEAR OLD CAR, IT SHOULDN'T BE HAVING THESE ISSUES.
THERE ARE REPORTS ONLINE THAT MAZDA3 2014-2016 HAS A DEFECTIVE INFOTAINMENT SYSTEM. SCREEN BLACKS OUT AND PLAYS ONE RADIO STATION OR TOUCHSCREEN MALFUNCTIONS. ALL MAZDA DEALERS IN HOUSTON DO NOT SPEAK OF FIXING THIS FOR FREE . BUT THROUGHOUT MAZDA FORUMS ACROSS THE U.S. SOME PEOPLE HAVE THIS EQUIPMENT REPLACED FOR FREE AS MAZDA KNOWS THIS IS A PROBLEM ON SUCH VEHICLE MODELS AND YEARS.
THE CAR'S CMU NEEDS TO BE REPLACED SO THE CAR HAS NO FUNCTIONING RADIO, GPS OR BLUETOOTH. THE SCREEN ON THE DASH CONSTANTLY TRIES TO REBOOT, WHICH IS A DISTRACTION AND HAZARD WHILE DRIVING, PARTICULARLY AT NIGHT. MAZDA HAS NOT BEEN ABLE TO GIVE ME ANY TIMELINE FOR THE REPAIR AND CLAIMS IT IS NOT COVERED UNDER AN EXTENDED WARRANTEE THAT IT ISSUED FOR THE TOUCH SCREEN IN THIS MODEL AND YEAR MAZDA3.
MY 2014 MAZDA3 IS LEAKING FROM A SEAM IN THE FUEL TANK. THERE IS AN EXISTING CAMPAIGN FOR OTHER 2014 MAZDA3S #16V684000 BUT MY VIN APPARENTLY IS NOT CAUGHT IN THAT CAMPAIGN. SEEMS HIGHLY SUSPECT THAT SOME VEHICLES OF THE SAME YEAR WERE MISSED WHEN DEVELOPING THE CAMPAIGN. MY VEHICLE IS ON THE LIFT NOW AND MY MECHANIC IS WATCHING FUEL DRIP FROM THE SEAM IN THE TANK. NOTE THIS IS HAPPENING WITH A FULL TANK OF FUEL, WHEN VEHICLE IS STATIONARY. AFTER PARKING THERE IS DISTINCT FUEL ORDER EMANATING FROM THE REAR OF THE VEHICLE.
JULY 2018 I NOTICED THE REAR PASSENGER WHEEL GETTING REALLY HOT AND MAKING A POPPING SOUND AFTER DRIVING IT ON HOT PAVEMENT. THE BRAKE CALIPER WAS STUCK AND I HAD TO GET A NEW ROTOR, REAR DRIVER'S BRAKE CALIPER AND NEW BRAKE PADS. I HAD TO WAIT 3 WEEKS FOR THE CALIPER TO COME IN. THE MECHANIC SAID IT WAS ODD ALL THE OTHER CALIPERS WERE AVAILABLE FOR IMMEDIATE DELIVERY EXCEPT THE REAR PASSENGER ONE. WE LOOKED ONLINE AND NOTICED A RECALL BUT MY VIN WAS NOT INCLUDED. FAST FORWARD 1 YEAR - AUGUST 2019, I WAS SMELLING FUEL AROUND THE DRIVER'S WHEEL WELL AND INSIDE THE VEHICLE AFTER FILL UP. I DIDN'T NOTICE ANY FUEL LEAKING ONTO THE GROUND UNDERNEATH THE CAR. I TOOK THE CAR TO MY MECHANIC AND THERE IS A FUEL LEAK COMING FROM THE SEEM OF THE GAS TANK. THE WHOLE TANK HAS TO BE REPLACED AND POSSIBLY THE FUEL PUMP. ONCE AGAIN I HAVE ANOTHER WAIT FOR THE PARTS FROM MAZDA - AT LEAST A WEEK. THESE ARE 2 VERY EXPENSIVE REPAIRS IN THE MATTER OF A LITTLE OVER A YEAR FOR A CAR WITH 30,000 MILES ON IT. HE SAID WHEN HE LOOKED UNDER THE BACK SEAT HE COULDN'T BELIEVE HOW MUCH FUEL LEAKED OUT. HE SAID FROM LOOKING ONLINE, MY CAR SHOULD HAVE BEEN RECALLED FOR BOTH OF THESE INCIDENTS SINCE OTHER MODELS OF THE SAME YEAR WERE. I CONTACTED MAZDA CORPORATE ABOUT EACH OF THESE ISSUES AND THEY TELL ME MY VEHICLE WAS NOT IMPACTED BY THE RECALL AND THERE IS NOTHING THEY CAN DO SINCE IT'S NO LONGER UNDER WARRANTY.
MY 2014 MAZDA3 WITH VIN [XXX] IS EXPERIENCING SQUEAKING AND BINDING OF THE MANUAL PARKING BRAKE WHILE DRIVING. THE 2014 MAZDA3 HAS ALREADY HAD A RECALL FOR THIS ISSUE UNDER NHTSA CAMPAIGN NUMBER: 17V393000. THEY SAY MY CAR IS NOT COVERED BY THIS RECALL, BUT THIS CAR IS A MANUAL TRANSMISSION WITH A MANUAL PARKING BRAKE AND IS LESS OF THESE ARE MADE AND LESS MAY HAVE BEEN REPORTED. ADDITIONALLY, THIS WEBSITE FOR MECHANICS (HTTPS://MAZDA.OEMDTC.COM/528/SQUEAKINGGRINDING-NOISE-FROM-REAR-BRAKES-2014-2016-MAZDA3) SAYS THAT THIS IS A RECURRING ISSUE CAUSED BY: "SQUEAKING/GRINDING NOISE FROM THE REAR BRAKE EVEN AFTER THE BRAKE PEDAL IS RELEASED. UPON INSPECTION, THE CALIPER MOUNTING SUPPORT IS CORRODED AND ONE OF THE DISC PAD IS ABNORMALLY WORN OUT (A). THIS IS CAUSED BY VEHICLE USAGE IN AN AREA USING ROAD SALT. THE SURFACE OF THE MOUNTING SUPPORT MAY SWELL FROM CORROSION CAUSING PREMATURE DISC PAD WEAR AND BRAKE NOISE. DISC PAD IS ABNORMALLY WORN OUT (A) TO CORRECT THE PROBLEM, AN IMPROVED CALIPER MOUNTING SUPPORT HAS BEEN NEWLY ESTABLISHED AS A SERVICE PART. THE ANTI-CORROSION SURFACE TREATMENT HAS BEEN CHANGED FROM ZN TO ZN-NI PLATING." THE WEBSITE SAYS THIS PROBLEM AFFECTS:"2014-2016 MAZDA3 VEHICLES WITH VINS STARTING WITH JM1" WHICH MY VEHICLE IS AS I LIVE IN CALIFORNIA CENTRAL VALLEY AND HAVE NO ROAD SALT, I BELIEVE THIS MAY BE A SYSTEMIC ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE CABLE CONTROLLING THE AIR BLOWER FROM COLD TO WARM WILL DISCONNECT. THIS HAS HAPPENED AT STATIONARY AND IN MOTION. THE BRACKET CONTROLLING CONNECTING THE ARM MOVING THE BLOWER HAS BROKEN.
THE INFOTAINMENT CENTER ON THE DASH REPEATEDLY GLITCHES OUT, WILL START RANDOMLY CALLING CONTACTS IF BLUETOOTH IS SYNCED WILL RANDOMLY SWITCH TO RADIO STATIONS, PANDORA, INFO ON THE SCREEN, USING THE STEERING WHEEL CONTROLS AND CENTER CONSOLE CONTROLS WILL NOT DO ANYTHING. IT HAPPENS AT RANDOM TIMES STATIONARY OR AT ANY SPEED, YOU CAN'T TURN IT OFF BECAUSE THE CONTROLS DON'T WORK, RESETTING IT DOESN'T WORK, DISCONNECTING THE BATTERY DOESN'T WORK IT JUST STARTS UP AGAIN AS SOON AS THE CAR TURNS ON, IT'S AN INTERMITTENT ISSUE SO IT MAY NOT HAPPEN ALL THE TIME BUT LINGERS FOR DAYS OR WEEKS AT A TIME WHEN IT DOES GLITCH OUT.
CAR WAS TAKEN IN TO BE SERVICED AT 47,950 MILES AND THE LEFT SIDE CALIPERS HAD TO BE REPLACED. CAR WAS TAKEN IN AGAIN AT 53,474 MILES AND THE RIGHT SIDE CALIPERS HAD TO BE REPLACED. *AS THANKFULLY WE DO ROUTINE MAINTENANCE ON OUR VEHICLES. THANKFULLY IT DID NOT BECOME A DRIVING HAZARD AND CAUSE AN ACCIDENT. WE HAD TAKEN THE CAR IN BOTH TIMES TO BE SERVICED AND THAT IS WHEN THEY FOUND THE ISSUE. WHEN IT HAPPENED THE SECOND TIME THAT IS WHEN I STARTED TO LOOK INTO RECALLS PERTAINING TO THIS ISSUE. THE FOLLOWING RECALL DOES NOT EFFECT OUR MODEL MAZDA NORTH AMERICAN OPERATIONS (MAZDA) IS RECALLING CERTAIN 2014-2015 MAZDA6 AND 2014-2016 MAZDA3 VEHICLES. WATER COULD POSSIBLY ENTER THE BRAKE CALIPER CAUSING THE PARKING BRAKE ACTUATOR SHAFT TO CORRODE AND POSSIBLY BIND.*JB
LOUD SQUEAKING AFTER DRIVING ABOUT 30 MINUTES, ESPECIALLY ON LEFT TURN AT LOW SPEEDS. SQUEAK DISAPPEARS WITH THE SLIGHTEST APPLICATION OF BRAKE OR PARKING BREAK. MY LEFT REAR WHEEL IS ESPECIALLY AFFECTED BY THIS; NOTICEABLE HEAT COMING OFF THE LEFT REAR AFTER DRIVING. DEALERSHIP SAID THEY HAD IT ON THE JACKS AFTER THEY DROVE IT 15 MILES AND THEY COULDN'T EVEN TURN IT. THEY DON'T BELIEVE FRONT WHEELS ARE AFFECTED. I'VE BEEN TELLING THEM SOMETHING WAS UP WITH MY BRAKES FOR MONTHS NOW. I SUSPECTED SOMETHING WAS WRONG WHEN I WAS AT AN INDEPENDENT GARAGE; I TOOK IT TO MAZDA AFTER THEY SAID NOTHING WAS WRONG BUT I STILL NOTICED A FEELING OF THE BRAKES STICKING AFTER HLA ACTIVATED ESPECIALLY. POSSIBLY A SLOW BUILD UP TO A MAJOR PROBLEM OVER A PERIOD OF MONTHS.
SAFETY RECALL-ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR WHILE DRIVING ON THE HIGHWAY, WITH MY WIFE AND DAUGHTER IN THE BACKSEAT I NOTICE MY BATTERY LIGHT COME ON. AFTER THAT EVERY WARNING LIGHT ON DASHBOARD CAME ON AND THE CAR BEGAN TO SLOW DOWN EVEN WHEN PRESSING MY FOOT ON THE GAS. THE CAR EVEN TRIED STOPING AND THE STEERING LOCKED UP. WE WERE SUCCESSFULLY ABLE TO GET IT TOWED BUT I BELIEVED THIS HAPPEN BECAUSE THE DEALERS DIDN'T FIX THE RECALL AND INSTAED THEY BYPASSED IT.
TCS MALFUNCTION. 'TRANSMISSION CONTROL SYSTEM' SYMBOL IS CAR WITH SKID MARK ON THE BOTTOM. TAKE TO DEALER RIGHT AWAY.
I BOUGHT MY 2014 MAZDA 3 IN NOVEMBER 2013. DURING THE FIRST 6 MONTHS OF PURCHASING THE CAR, MY DIVER SIDE REAR CALIPER FROZE CAUSING ME TO PAY ALMOST 900 DOLLARS TO REPLACE THE CALIPER, BOTH REAR PADS, BOTH REAR ROTORS, AND LABOR. A MAJOR REASON FOR THE INFLATED PRICE WAS DUE TO THE CALIPERS BEING A SPECIALTY ITEM WHICH NOT ONLY MADE THEM EXTREMELY EXPENSIVE BUT ALSO TOOK WEEKS TO GET DELIVERED. FAST FORWARD ANOTHER FIVE MONTHS LATER MY REAR SIDE PASSENGER CALIPER FROZE. SO, ONCE AGAIN I HAD TO PAY CLOSE TO 900 DOLLARS AND WAIT WEEKS FOR THE CALIPER TO COME IN. I WAS TOLD BY MULTIPLE MAZDA CERTIFIED MECHANICS AS WELL AS THE MAZDA DEALERSHIP SHOP MANAGERS TO KEEP MY RECEIPTS BECAUSE THE BRAKES I HAD WERE FREEZING ON A LOT OF THE NEW STYLE 2014 MAZDA 3S. FINALLY IN 2017, THE RECALL FINALLY POSTED. I CALLED THE DEALERSHIP I BOUGHT THE CAR FROM, CENTRAL MAZDA IN PLAINFIELD, CT, AND WAS TOLD MY VIN DIDN'T HAVE A RECALL ASSOCIATED WITH IT. APPARENTLY, EVEN THOUGH MY CAR HAD THE EXACT PART THAT WAS BEING RECALLED, AS WELL AS THE ISSUES DESCRIBED IN THE RECALL FITTING EXACTLY TO MY ISSUE, MY CAR WAS MADE IN 2013 WHICH THE RECALL DID NOT INCLUDE. I WAS TOLD TO CALL MAZDA TO SEE IF SOMETHING COULD BE DONE DUE TO MY SITUATION OBVIOUSLY BEING EXACTLY WHAT THE RECALL WAS POSTED FOR. UNFORTUNATELY, ONCE AGAIN I WAS TOLD BY MAZDA THAT MY ISSUE WAS DIFFERENT FROM THE RECALL DUE MY CAR BEING MANUFACTURED BEFORE THE DATE FOR THE RECALLED CARS. IN CONCLUSION , I WAS STIFFED WITH A BILL FOR ALMO
I NOTICED THAT MY PARKING BRAKE (EMERGENCY BRAKE) DID NOT FEEL AS STURDY AS IT HAD BEEN. IT FELT AS IF IT HAD NOT BEEN FULLY PULLED UP, BUT IT HAD BEEN. I DROVE TO MY DESTINATION AND PARKED THE CAR IN A PARKING LOT, WHICH WAS FLAT. I TRIED TO PULL THE PARKING BRAKES, BUT IT WOULD NOT GO UP AT ALL. IF I HOLD ON TO THE PARKING BRAKE, IT WORKS, BUT THE LEVER WILL NOT STAY UP. THERE IS A RECALL ON PARKING BRAKES FOR THIS MODEL, BUT NOT FOR MY VIN. THIS SHOULD BE INVESTIGATED. I BELIEVE THE RECALL SHOULD REACH A WIDER SPAN OF MAZDAS THIS MODEL.
I HAVE 2 ISSUES. THE MOST DANGEROUS ONE IS THE ENTERTAINMENT SYSTEM. IT JUMPS AROUND FROM PHONE TO RADIO TO CONTACTS TO MUSIC AND RANDOMLY MAKES CALLS, PLAYS THE RADIO, AND CANNOT BE CONTROLLED. IT IS VERY DANGEROUS AS IT IS DISTRACTING TO DRIVER. WHEN IT MAKE CALLS IT CANNOT BE DISCONNECTED AND WHICHEVER SCREEN IS DISPLAYED IT ACTS AS IF SOMEONE IS CONSTANTLY MAKING CONTACT WITH THE SYSTEM. RADIO STATIONS CHANGE AND PHONE CALLS ARE MADE THE SECOND PROBLEM IS THAT HALF OF THE SCREEN IS CRACKED MAKING IT IMPOSSIBLE TO SEE ANYTHING ON IT. BOTH OF THESE PROBLEMS HAVE BEEN RECOGNIZED BY MAZDA BUT DID NOT REPAIR IT WHEN I TOOK IT IN. THEY WANT TO CHANGE THE SCREEN BUT I'M NOT SURE THAT IS THE PROBLEM WITH THE UNCONTROLLED SYSTEM. THIS HAPPENS WHEN THE TEMPERATURE IS WARM OUTSIDE. I HAVE READ MANY OF THE EXACT SAME COMPLAINTS FOR BOTH OF THESE ISSUES. THESE ISSUES ARE MOSTLY WHEN I AM STOPPED BUT CONTINUES WHEN I AM MOVING. SINCE MAZDA DOES RECOGNIZE THESE PROBLEMS AND HAVE DIRECTIONS FOR CORRECTING THEM, THEY STILL WANT ME TO PAY FOR A NEW SCREEN AND SYSTEM
TOOK MY 2014 MAZDA3 IGT HATCH TO A LOCAL SHOP TO HAVE FRONT AND REAR BRAKE PADS REPLACED. TECH INFORMED ME THAT HE NOTICED ONE SIDE ON THE REAR WAS WORN MORE THAN THE OTHERS. PARKED ON A HILL THE NEXT DAY AND NOTICED THE PARKING BRAKE HAD A LOT MORE PLAY THAN NORMAL. THE PARKING BRAKE COULD NOT HOLD THE CAR WHEN PULLED ALL THE WAY UP. CAR ROLLED FORWARD IF SHIFTER WAS IN NEUTRAL WITH PARKING BRAKE ENGAGED. TOOK CAR TO MARTIN MAZDA IN NEWARK, DELAWARE TO HAVE BRAKE FUNCTION CHECKED. FROM INVOICE: "FOUND INTERNAL MALFUNCTION IN DRIVERS SIDE CALIPER WITH E-BRAKE OPERATION, REQUESTED P/A ON CALIPER FOR REPAIR, CALIPER IS WORKING HYDRAULICALLY." THEY DID NOT HAVE THE CALIPER IN STOCK SO I HAVE TO RETURN WHEN THE PART COMES IN. CHECKING ONLINE, I FOUND OUT THAT THERE IS A RECALL FOR THIS PROBLEM (NHTSA RECALL NO. 17V-393 / MFR RECALL NO.1217F) BUT MY VIN IS NOT COVERED. I HAVE THE SAME E-BRAKE PROBLEM, AND THE FAILURE OCCURRED IN COLD WEATHER JUST AS THE RECALL STATES. THIS RECALL SHOULD BE EXPANDED.
WHILE MERGING ONTO THE HIGHWAY AND ACCELERATING TO HIGHWAY SPEEDS, THE CAR LOST POWER, THE CHECK ENGINE LIGHT FLASHED, THE TRACTION LIGHT CAME ON, AND THE CHECK TIRE PRESSURE CAME ON ALL AT THE SAME TIME. THE CAR ALSO WOULD NOT ALLOW ME TO ACCELERATE PAST 35-40 MPH. AFTER TAKING IT TO THE DEALERSHIP, IT WAS DETERMINED THAT ONE OF THE FOUR ENGINE COILS NEEDED TO BE REPLACED. A MONTH AND HALF LATER, THE SAME THING HAPPENED AND ANOTHER ENGINE COIL IS NEEDING REPLACEMENT.
UNFORTUNATELY A PICTURE WILL NOT WORK FOR WHAT US HAPPENING IN MY VEHICLE. THE NAVIGATION HUB IN MY VEHICLE WITH START TO PHANTOM PRESS BUTTONS WHEN STOPPED OR DRIVING. WHEN STOPPED IT WILL START TO OPEN MENUS AND CHANGE SETTINGS AS WELL AS OPEN THE PHONE AND ATTEMPT TO DIAL NUMBERS ON IT OWN. THIS CAN BE VERY DISTRACTING WHILE STOPPED AS IT IS CONSTANTLY BEEPING AND CLICKING WHICH PREVENTS ME FROM PAYING ATTENTION. WHILE THE CAR IS IN MOTION IT IS UNABLE TO DIAL NUMBERS BUT WILL STILL GO INTO MENUS AND START CHANGING SETTINGS WHICH IS A HUGE DISTRACTION FROM THE ROAD WHILE DRIVING. THERE IS NO WAY TO TURN OFF THE SYSTEM AND IF YOU TRY TO MUTE IT WITH THE MUTE BUTTON THE SYSTEM HAS UNLIMITED ITSELF AND CONTINUED TO RAPIDLY CHANGE SETTING OR SELECT DIFFERENT THINGS WITHIN THE MENU ALL THE WHILE MAKING VERY AUDIBLE AND DISTRACTING NOISES. THIS IS A KNOWN ISSUE THAT HAS BEEN SEEN IN MANY FORUMS AND MAZDA HAS NOT DONE ANYTHING TO FIX THIS FOR THEIR CUSTOMERS. MY FEAR IS THAT OF THE FACT THAT IT CAN TAKE YOUR ATTENTION AWAY FROM DRIVING WHILE THIS IS HAPPENING. IT IS NOT A CONSISTENT CONDITION THOUGH AND WILL NOT DO IT FOR DAYS, WEEKS OR MONTHS BUT THEN WILL ALL OF A SUDDEN START UP AGAIN. RESETTING THE SYSTEM DOES NOTHING TO FIX THIS AS WELL AS TURNING THE CAR OFF THEN ON AGAIN. I HOPE THAT THIS ISSUE MAY BE RECALLED AS IT POSES SAFETY HAZARDS FOR ANYONE WITH THIS PROBLEM TO BE DISTRACTED AND NOT PAY ATTENTION TO WHAT IS HAPPENING ON THE ROAD WHICH COULD LEAD TO TRAFFIC COLLISION
OCCASIONALLY THE ENGINE WILL HESITATE WHEN ACCELERATING, AND THEN THE CHECK ENGINE LIGHT, TPM, AND STABILITY CONTROL LIGHT WILL ILLUMINATE ON THE DASH. LESS FREQUENTLY, THE ENGINE WILL OCCASIONALLY STALL WHILE DRIVING OR WHILE SITTING AT A STOP LIGHT. THE LIGHTS ON THE DASHBOARD WILL REMAIN ILLUMINATED, SO I DO NOT THINK IT'S A TOTAL LOSS OF POWER.
TL* THE CONTACT OWNS A 2014 MAZDA 3. THE CONTACT STATED THAT THE VEHICLE HAD STALLED SEVERAL TIMES WITH NO WARNING. THE DEALER HERITAGE MAZDA CATONSVILLE (6616 BALTIMORE NATIONAL PIKE, CATONSVILLE, MD 21228, 1-(844) 224-1951) RECHARGED THE BATTERY AS AN INTERIM REPAIR DUE TO THE INTERMITTENT LOSS OF POWER. HOWEVER, THEY HAD NOT PROVIDED A PERMANENT REMEDY SO THE VEHICLE WAS NOT REPAIRED. WITHIN DAYS, THE VEHICLE HAD CONTINUED TO HAVE A LOSS OF POWER AND STALLED. THE MANUFACTURER HAD NO RECALL CAMPAIGN AND HAD ONLY 1 TSB ON THE ELECTRICAL SYSTEM FOR THIS YEAR, MAKE AND MODEL WHICH WAS UNACCEPTABLE TO THE CONTACT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, INDICATED THAT THERE WAS NO RECALL CAMPAIGN TO PROVIDE A SOLUTION SO THE CONTACT WAS UNCERTAIN IF THE VEHICLE MAY BE REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
LED DAYTIME RUNNING LIGHTS FLICKERING GOING DIM AND THEN BRIGHT WHEN THE HEADLIGHTS ARE TURNED ON, AND THE CAR IS IN GEAR.
PARKING BRAKES WILL NOT HOLD CAR, EVEN AFTER ADJUSTING THE PARKING BRAKE CABLE.
MY INFOTAINMENT SYSTEM AND BACKUP CAMERA IS ERRATIC. THE INFOTAINMENT SYSTEM WELL AUTOMATICALLY DIAL TELEPHONE NUMBERS, CHANGE CHANNELS AND RANDOMLY CHANGE OTHER ITEMS. THIS HAPPENS WHEN I'M DRIVING. MY BACKUP CAMERA ALSO INTERMITTENTLY CUTS OUT.
THE 2014 MAZDA 3 HAS A NOTICE BULLETIN REGARDING A KNOWN ISSUE ON THE RADIO AND CONNECT SYSTEM FAILING. MAZDA WILL NOT REPLACE OR FIX THIS ISSUE WITHOUT TELLING CUSTOMERS TO PAY $1010 FOR A NEW HARDWARE UNIT WHICH SOME HAVE REPORTED NOT FIXING THE ISSUE. MAZDA NEEDS TO RECALL THIS PART AS IT AFFECTS THE ENTIRE COMPUTER OF THE CAR BY NOT ALLOWING THE DRIVER TO CONTROL THE RADIO, MAINTENANCE, HANDS FREE COMMUNICATION, NAVIGATION, AND CAR SETTINGS. SHAME ON MAZDA
REAR PASSANGER SEAT BELT FAILED IN LOCK POSITION NOTHING IN IT NO CANDY ECT AND STUCK IN THE OPEN POSITION REFUSES TO LOCK BELT CURRENT MILEAGE 37989 JUST OUT OF BUMPER TO BUMPER WARRANTEE
AFTER A CAR WASH AT HOME, THE TRACTION CONTROL SENSOR AND THE TIRE PRESSURE MONITOR SENSOR ON THE REAR DRIVER SIDE TIRE BOTH FAILED. THE UNDERLYING SYSTEMS CONTINUED TO FUNCTION BUT DUE TO THE SENSOR FAILURE, WARNING LIGHTS FOR BOTH SYSTEMS SHOWED UP ON THE DASH AND ABS BRAKES WERE UNAVAILABLE. REPAIR REQUIRED REPLACEMENT OF THE ENTIRE ABS MODULE.
MY DAUGHTER'S 2014 MAZDA3 TRANSAXLE WAS MAKING A WHINING NOISE. UPON DOING AN INTERNET SEARCH, WE DISCOVERED A TECHNICAL SERVICE BULLETIN (TSB) THAT ADDRESSED THIS SITUATION. THE TSB #'S ARE 05-008/16, 05-005/15 AND 05-004/14, AND MENTIONED A BEARING IN THE TRANSAXLE WILL BE DAMAGED DUE TO AN IMPROPER CONFIGURATION OF THE TRANSAXLE CASE. IN OTHER WORDS THE TRANSAXLE CASE WAS MANUFACTURED INCORRECTLY AND THE TRANSMISSION CANNOT BE REBUILT. WE VISITED SEVERAL MAZDA DEALERS WHOM VERIFY THE TSB ADDRESSED THE SITUATION. MAZDA WOULD NOT COVER THE $5,000 COST TO REPLACE THE TRANSAXLE EVEN THOUGH THEY KNEW AT THE TIME THE CAR WAS PURCHASED OF THE IMPENDING PROBLEM, AND THAT IT WAS ONLY A MATTER OF TIME BEFORE THE TRANSAXLE WOULD EVENTUALLY FAIL, MOST LIKELY ONCE OUTSIDE OF THE WARRANTY PERIOD, WHICH IS JUST WHAT HAPPENED. THE TRANSAXLE FAILED AT 70,000 MILES, 10,000 MILES OVER THE 60,000 MILE WARRANTY, BUT IT WAS WELL WITHIN THE 5 YEAR WARRANTY PERIOD. WE DISCUSSED THE ISSUE WITH AT LEAST A DOZEN LOCAL TRANSMISSION REPAIR SHOPS FOR ALTERNATIVES AVAILABLE. ADDITIONALLY WE ALSO SUBMITTED AN AUTO COMPLAINT FORM TO THE BETTER BUSINESS BUREAU (BBB), AND SPOKE WITH THE STATE OF WISCONSIN CONSUMER PROTECTOR DEPARTMENT, ALONG WITH THE LEMON LAW AUTO AREA. WE CONTACTED MAZDA USA'S 800# AND THE DEALERSHIP WHERE THE CAR WAS PURCHASED TRYING TO OBTAIN A MORE FAVORABLE RESOLUTION. WITH THE ASSISTANCE OF THE SERVICE MANAGER AND MAZDA ZONE REPRESENTATIVE, MAZDA USA PRESENTED US WITH A FINAL OFFER O
TL* THE CONTACT OWNS A 2014 MAZDA MAZDA3. THE CONTACT STATED THAT THE REAR BRAKES SEIZED WHILE DRIVING DOWN A HILL. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE REAR BRAKES EMITTED EXTREME HEAT. THE VEHICLE WAS TAKEN TO AN INSPECTION STATION WHERE IT WAS DETERMINED THAT THE REAR BRAKES WERE WORN AND NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. *TT *TR
I WAS DRIVING DOWN THE FREEWAY IN THE SNOW/RAIN MIX WHEN I HEARD A LOUD BANG! I THOUGH I WAS HIT BY ANOTHER CAR BUT WHEN I LOOKED AROUND I NOTICED THE GLASS OF MY SUNROOF HAD SHATTERED AND SOME GLASS FELL ON ME. UPON FURTHER INVESTIGATION, THE SUNROOF HAD ACTUALLY BLEW OUT AND UPWARDS FROM THE INSIDE OUT. I CONTACTED THE DEALERSHIP WHO THEN SUBMITTED A CLAIM TO MAZDA. ALTHOUGH THEY ARE AWARE OF LATENT DEFECTS IN SUNROOFS, THEY REFUSE TO REPAIR/REPLACE MINE. IT'S COLD AND RAINING HERE AND I HAVE PART OF MY CAR ROOF MISSING DUE TO A MANUFACTURERS DEFECT THAT I KEEP READING ABOUT ALL OVER THE INTERNET. THIS IS DANGEROUS TO HAVE HAPPEN AND THESE SUNROOFS SHOULD BE REPLACED. I COULD HAVE BEEN KILLED DRIVING DOWN THE FREEWAY THINKING I WAS EITHER HIT OR SHOT AT! I HAVE IMAGES UPON REQUEST AS THEY ARE NOT LOADED ON THIS COMPUTER.
EMERGENCY BRAKE ENGAGES WHILE DRIVING & WILL NOT RELEASE. (EXACT SAME PROBLEM OTHER MAZDAS WERE RECALLED.) OCCURRED ON BOTH CITY STREETS & HIGHWAY.
SUNROOF GLASS SHATTERED IN VERY COLD WEATHER. GLASS ACTUALLY EXPLODED. VEHICLE STATIONARY AT STOPLIGHT ON CITY STREET
TL* THE CONTACT OWNS A 2014 MAZDA 3. WHILE DRIVING VARIOUS SPEEDS, THE EMERGENCY BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WYOMING VALLEY PORSCHE, AUDI, MAZDA, VOLKSWAGEN AND KIA (126 NARROWS RD LARKSVILLE, PA 18651 (570) 288-7411), BUT NO FAILURE WAS FOUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SIDE CALIPER WAS STICKING TO THE BRAKE ROTOR, AND THE CALIPER AND HOUSING NEEDED REPLACEMENT DUE TO EXCESSIVE RUSTING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V393000 (PARKING BRAKE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT NOTIFIED THE MANUFACTURER OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,00.
ON OR ABOUT AUGUST 18TH, I WAS DRIVING THROUGH SLOW-DOWN TRAFFIC PASSING THE SCENE OF A MULTI-CAR ACCIDENT ON HIGHWAY 101 IN SAN MATEO COUNTY, CA AT 35-40 MPH. WITHOUT WARNING, THE MOONROOF GLASS EXPLODED. (IT WAS CLOSED AT THE TIME.) THERE WAS NO LOUD NOISE PRECEDING THE EVENT, AND NO SIGN OF ANY FOREIGN OBJECT STRIKING THE CAR, NOR AMONG THE DEBRIS. A WEEK LATER, I HAD THE GLASS REPLACED AT PUTNAM MAZDA IN BURLINGAME, CA. I PAID FOR THE REPAIR OUT OF POCKET (US$790.61). BUT IN TALKING TO THE SERVICE REP, HE CONFIRMED THAT NO OUTWARD CAUSE FOR THE FAILURE WAS APPARENT. ALL GASKETS AND SEALS WERE INTACT AND INSTALLED CORRECTLY, ALL MOUNTING POINTS WERE WITHIN TOLERANCES, AND THE SUNROOF OPERATED NORMALLY. THE ONLY SIGN OF AN ISSUE WAS THE ACTUAL BROKEN GLASS. AT THIS TIME I WAS TOLD I WAS THE THIRD MAZDA3 OWNER THAT WEEK TO COME IN FOR A MOONROOF REPAIR (THE SECOND ONE THAT VERY DAY). THIS POINTS MORE TO A LATENT DEFECT IN THE MATERIAL/PART, RATHER THAN A FORCE MAJEURE SITUATION. AND SEEING AS THE CAR WAS REPAIRED AT A MAZDA DEALERSHIP WITH MAZDA-APPROVED PARTS, THAT LEAVES ME CONCERNED THAT THIS EXACT SAME FAILURE MIGHT HAPPEN AGAIN IN THE FUTURE. I REACHED OUT TO MAZDA USA, AND MY REQUEST TO HAVE MY EXPENSES REIMBURSED WAS DENIED BECAUSE WITHOUT "INSPECTION OR DIAGNOSIS FROM THE DEALER WE WOULD NOT BE ABLE TO REVIEW FOR REIMBURSEMENT". IT SHOULD BE NOTED THAT THE MAZDA DEALERSHIP THAT PERFORMED THE REPAIR RECOMMENDED THAT I SEEK OUT A GOODWILL REIMBURSEMENT FROM MAZDA USA.
ON NUMEROUS OCCASIONS WHEN I ATTEMPT TO ACCELERATE, THE VEHICLE DOES NOT MOVE FORWARD AND FEELS LIKE IT MIGHT BE JAMMED. THE CAR WILL THEN PROPEL INTO GEAR CAUSING MY VEHICLE TO SKID OUT. THE PROBLEM IS INTERMITTENT. IT APPEARS TO BE HAPPENING THE WORST WHEN MAKING RIGHT HAND TURNS. THIS HAS RESULTED IN ONE ACCIDENT, AND TWO NEAR FATAL ACCIDENTS.
AT APPOX 84000 MILES THE TRANSMISSION SUDDENLY FAILED WITH OUT WARNING. THE CAR WAS BEING DRIVEN ON A TRIP FROM ALABAMA TO NORTH CAROLINA. MY WIFE WAS DRIVING AND HAD JUST TURNED OFF THE HIGHWAY TO GO TO HER FRIENDS HOUSE.
TL* THE CONTACT OWNS A 2014 MAZDA 3. WHILE OPERATING THE VEHICLE, A RUBBING SOUND WAS HEARD COMING FROM THE REAR BRAKES. THE CONTACT INDICATED THAT THE RUBBING SOUND BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MALL OF GEORGIA MAZDA LOCATED IN BUFORD, GA) WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SIDE BRAKE CALIPER WAS DAMAGED DUE TO EXPOSURE TO WATER AND HAD MADE CONTACT WITH THE BRAKE ROTOR. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V393000 (SERVICE BRAKES). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 56,000.
TL* THE CONTACT OWNS A 2014 MAZDA 3. THE CONTACT STATED THAT THE VEHICLE EXHIBITED ABNORMAL GRINDING NOISES FROM THE REAR BRAKES. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO COOLEY MOTOR (401 NORTH N GREENBUSH RD, RENSSELAER, NY) WHERE IT WAS DIAGNOSED THAT THE REAR BRAKE CALIPER MOUNTING SUPPORT WAS SEVERELY CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VEHICLE DID NOT QUALIFY UNDER MAZDA TSB 04-001-16 DUE TO IT NOT FALLING UNDER THE 36 MONTH WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2014 Mazda Mazda3 → · Every Mazda3 year → · How the figures are calculated →