CONDENSATION FORMS IN HEADLIGHT HOUSING CAUSING HID MODULE TO SHORT CIRCUIT AND HEADLIGHT TO FAIL. SAFETY CONCERN REGARDING VISIBILITY COULD LEAD TO ACCIDENT. MANUFACTURER REFUSES TO TAKE BLAME FOR FAULTY CONSTRUCTION LEADING TO MALFUNCTION RESULTING IN CONSUMER HAVING TO PAY FULL COST OF HEADLIGHT ASSEMBLY AND NEW HID MODULE. *TR
2010 Mazda Mazda3 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
TL* THE CONTACT OWNS A 2010 MAZDA3. THE CONTACT STATED THAT THE DRIVER'S SEAT FRAME SEPARATED FROM THE BASE. THE CONTACT'S INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND FOUND A DEFECTIVE WELDING, WHICH CAUSED THE BASE TO SEPARATE FROM THE SEAT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT THE VEHICLE WAS 100,000.
IT IS NOW MARCH 2014, AND 3 OF THE TPMS VALVE STEMS HAVE CORRODED AND ARE FALLING APART. THE FIRST ONE WAS DISCOVERED DURING TIRE REPLACEMENT. NOW 2 MORE ARE FALLING APART. ALL COMPONENTS ARE THE ORIGINAL, SO THE CLAIM ABOUT GALVANIC CORROSION DUE TO USING AFTERMARKET VALVES WITH BRASS IS IRRELEVANT. MAZDA HAS A SERIOUS SAFETY PROBLEM AND IS DOING NOTHING ABOUT IT. FOR REFERENCE I ALSO OWN A TOYOTA RAV4 AND THE TPMS ARE STILL PERFECT. *TR
TIRE PRESSURE GAUGE BROKE OFF, RESULTING IN SUDDEN LOSS OF TIRE PRESSURE AND THE NEED TO SUDDENLY SLOW AND PULL OVER. AFTER TAKING IT INTO BE SERVICED, THE MAZDA DEALER SAYS ALL FOUR ARE CORRODED, AND NEED TO BE REPLACED. AT 4 YEARS AND LESS THAN 40,000 MILES, THIS SEEMS CLEARLY LIKE A POTENTIAL SAFETY PROBLEM WITH THE CAR IN GENERAL. *TR
REAR TIRE WAS FLAT IN THE MORNING. COULD NOT FIND VISIBLE DAMAGE. PUMPED IT UP TO 32 PSI AND BY NEXT MORNING IT WAS 20 PSI. THREE DAYS LATER, A FRONT TIRE WAS FLAT. NO NOTICEABLE DAMAGE, BUT DID NOTICE A CRACKED TIRE STEM ON A THIRD TIRE. WENT TO A TIRE DEALER TO GET REPAIRS. WAS INFORMED THAT THREE OF MY FOUR TIRE PRESSURE MONITOR SENSORS WERE LEAKING. HAD ALL FOUR REPLACED AT MY EXPENSE. I DO NOT BELIEVE THIS IS A SAFETY IMPROVEMENT OVER NOT HAVING THE SENSORS WHICH ARE NOW REQUIRED BY LAW. *TR
CLUTCH FAILURE WHILE DRIVING RESULTING IN DIFFICULTY STEERING AND LOSS OF CONTROL OF THE VEHICLE. AS THE CARE HAD A LOW MILEAGE AND IS NEW YOU ARE NOT EXPECTING THIS KIND OF PROBLEM. NEED TO INVESTIGATE WHY THESE CLUTCHES ARE FAILING, SPECIFICALLY IN THE 2010 MODEL. *TR
ENTERED THE VEHICLE TO GO TO WORK. SAT DOWN IN THE DRIVER'S SEAT, IMMEDIATELY HEARD A POP AND THE SEAT BECAME UNSTEADY (WOBBLY). AFTER WORK I LOOKED AT THE BOTTOM OF THE SEAT AND SAW THAT A WELD BROKE LOOSE FROM A BAR THAT STABILIZES THE SEAT. IT IS VERY DISCONCERTING TO THE DRIVER WHILE OPERATING THE VEHICLE AND MAY CONTRIBUTE TO THE POSSIBILITY OF FUTURE CRASHES. THE SAFETY OF THE SEAT DURING A CRASH SCENARIO IS COMPROMISED. *TR
TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, SHE HEARD AN UNUSUAL NOISE OUTSIDE OF THE VEHICLE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD TO INSPECT THE VEHICLE. THE CONTACT NOTICED THE DRIVER'S SIDE REAR TIRE PRESSURE MONITOR SENSOR WAS FAULTY AND CAUSED THE TIRE TO DEFLATE. THE TIRE WAS REPLACED WITH A SPARE TIRE. THE VEHICLE WAS TAKEN TO A DEALER FOR REPAIR. THE CONTACT WANTED TO INCLUDE THAT IF SHE WERE TRAVELING AT GREATS SPEEDS THE FAILURE COULD HAVE BEEN HAZARDOUS. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 15,850.
BOTH HEADLIGHTS SHORTED OUT AT THE SAME TIME. ONE MINUTE THEY WORKED AND THE NEXT THE DID NOT. HAD TO WAIT TO MOVE CAR AND TAKE TO DEALERSHIP TILL DAY LIGHT SINCE THIS HAPPENED IN THE DARK. LUCKILY WE HAD STOPPED SO THEY DID NOT FAIL WHILE DRIVING. FOUND OUT UPON INSPECTION THIS IS A PROBLEM DUE TO THE MOISTURE THE HEADLAMP CASE ALLOWS INSIDE. WE HAD COMPLAINED ABOUT THIS MOISTURE PREVIOUSLY BACK IN 2011 AND 2012. WE HAD BEEN INFORMED IT WAS A DEFECT JUST AS WE HAD BEEN TOLD WITH OUR 2004 MAZDA 3. INTERESTING ENOUGH WE FIND OUT THAT IN THE 11 TIMES OUR VEHICLE WAS SERVICED AT GALPIN MAZDA IN 2012 THERE HAD BEEN A SERVICE BULLETINS ON THIS EXACT ISSUE AND RECOMMENDED TO REPLACE THE DEFECTIVE HEADLAMPS. GALPIN DID NOTHING. NEVER EVEN MENTIONED ANYTHING BUT SIMPLY RESPONDED WITH " ITS A KNOWN DEFECT." SERVICE BULLETIN #SB-09-003-13. ANOTHER SERVICE BULLETIN #09-005-11, AND ANOTHER #SB-09-057-10. UPON SPEAKING TO OTHER MAZDA MECHANICS, WE LEARNED THIS HAS BEEN AN ONGOING ISSUE. WE HAD EXPERIENCED IT FOR YEARS WITH OUR 2004 AS STATED PREVIOUSLY BUT NEVER REALIZED IT WAS THE INSIDE CONDENSATION CAUSING THE BULB TO BLOW. THE FACT THAT MAZDA KNOWINGLY CONTINUED MANUFACTURING THESE DEFECTIVE HEADLAMP CASINGS AND NEVER RECALLED THEM IS UNACCEPTABLE. WHAT IF WE HAD BEEN DRIVING WHEN THEY FAILED? AS IT WAS WE HAVE SPENT 2 MONTHS NOW DEALING WITH BOTH MAZDA AND GALPIN, WHO BOTH WANT TO WASH THEIR HANDS OF ANY WRONG DOING. THIS IS UNACCEPTABLE. THIS IS A SAFETY ISSUE. MAZDA KNOWS IT. DEALE
DRIVER SEAT IS LOOSE AND MOVES DURING BRAKING OR TURNING A CORNER. THIS CAN MAKE IT HARD TO CONTROL THE VEHICLE. IF THIS WOULD BREAK LOOSE DURING A CRASH HOW WOULD THIS EFFECT AIR BAG OPERATION. *TR
2010 MAZDA 3. CONSUMER WRITES IN REGARDS TO VEHICLE TIRES, SOFTNESS OF THE BRAKE AND RESURFACING ROTORS. *SMD THE CONSUMER STATED A VISUAL INSPECTION REVEALED THE TRANSMISSION FLUID NEEDED TO BE REPLACED, THE TIRES WERE WEARING UNEVENLY, AND THE VEHICLE PULLED TO THE LEFT. ALSO, THE BATTERY WAS REPLACED.
CONDENSATION FORMED INSIDE DRIVERS HEADLIGHT CAUSING A FAILURE OF THE DRIVERS SIDE HID (XENON) HEADLIGHT AND BALLAST. EXISTING TSB (NHTSA REFERENCE #10037655 TSB REFERENCE #SB-09-057-10) FOR THIS CONDITION. THIS NEEDS TO BE UPGRADED TO A RECALL SO MAZDA CANNOT REFUSE REPAIR DUE TO OUT OF WARRANTY VEHICLES FOR TIME/MILEAGE. THIS IS A KNOWN DEFECT AS SHOWN IN THE ABOVE REFERENCED TSB AND MAZDA IS REFUSING TO FIX WHEN VEHICLE IS OUT OF THE 3YR/36,000 MILE WARRANTY. CORPORATE MAZDA HAS BEEN IN CONTACT WITH LOCAL DEALERSHIP WHICH HAS VERIFIED THAT HID LAMP/BALLAST FAILURE WAS DIRECTLY CAUSED WITH CONDENSATION FROM ABOVE REFERENCED TSB. AFTER VERIFICATION FROM LOCAL DEALERSHIP, MAZDA CORPORATE (800-222-5500) REFUSES TO ASSIST WITH GETTING VEHICLE FIXED AND OPERATING CORRECTLY AND SAFELY. *TR
TL* THE CONTACT OWNS A 2010 MAZDA, MAZDA3. THE CONTACT WAS DRIVING 35 MPH WHEN THE POWER STEERING WARNING LAMP ILLUMINATED AS THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION. THE CONTACT WAS INFORMED THAT THE POWER STEERING ASSIST MODULE WAS FAILING AND THAT THE FAILURE COULD RECUR SPORADICALLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
POWER STEERING ASSIST LIGHT CAME ON AND STAYED ON. CAR WAS VERY HARD TO STEER. *TR
WATER INTRUSION AND CONDENSATION BUILD-UP INSIDE THE HEADLAMP ASSEMBLY CAUSING MAJOR DAMAGE AND REQUIRED WHOLE UNIT REPLACEMENT. USUALLY HAPPEN AFTER A RAINSTORM OR CAR WASH. THIS HAD OCCURRED TO BOTH HEADLAMPS ON MY VEHICLE. THE FIRST INCIDENT HAPPENED IN APRIL 2012 TO THE PASSENGER-SIDE HEADLAMP ASSEMBLY AFTER I WASHED THE VEHICLE. THE LAST INCIDENT HAPPENED IN OCTOBER 2013 TO THE DRIVER-SIDE HEADLAMP ASSEMBLY AFTER A RAIN STORM. *TR
JUNE 9TH 2013, VEHICLE EXPERIENCED LOSS OF INFLATION PRESSURE IN PASSENGER FRONT TIRE WHILE DRIVING. DEALERSHIP CONFIRMED TPMS VALVE SEAL FAILURE WAS ROOT CAUSE OF AIR LOSS. CHECK OF OTHER TPM SENSORS CONFIRMED DRIVER SIDE FRONT SEAL WAS ALSO DEFECTIVE AND LEAKING SMALL AMOUNTS OF AIR. BOTH REPLACED UNDER WARRANTY WITH DEALER INDICATING THIS AS A KNOWN ISSUE. SEPTEMBER 16TH 2013 PASSENGER REAR TIRE EXPERIENCED AIRLOSS WHILE DRIVING VEHICLE. DEALER INVESTIGATION CONFIRMED TPM VALVE FAILURE. PART NOT COVERED UNDER WARRANTY OR DEALER GOODWILL. FAILURE OF SAFETY-CRITICAL PART AFTER ~3 YEARS OF FIELD EXPOSURE IS NOT ACCEPTABLE. *TR
I WAS DRIVING TO WORK. ROAD WAS WET. VEHICLE GETS IN FRONT OF ME AND I HAD TO TURN QUICK TO AVOID HITTING THIS VEHICLE. I LOST CONTROL, LUCKILY NO ONE WAS INJURED. I KNOW DSC IS NOT SUPPOSED TO REPLACE A SAFE DRIVER, BUT IN AN EMERGENCY SITUATION LIKE THIS IT SHOULD OF AT LEAST HELPED ME OUT. IT TURNED COMPLETELY OFF. THE DSC LIGHT CAME ON PERMANENTLY AS WELL AS THE ABS LIGHT AND THE BRAKE LIGHT. AFTER TURNING THE VEHICLE OFF THEN BACK ON THE LIGHTS CAME OFF. WHEN I TOOK THE CAR TO THE MAZDA DEALER AND WAS COMPLETELY IGNORED BY THE SERVICE DEPARTMENT AS TO THE SYSTEM HAVING ANY PROBLEM AT ALL. SO I DECIDE TO GO TO AN EMPTY PARKING LOT AND TRIED TO REPEAT THE SAME EMERGENCY SITUATION I WAS AND INDEED THE SYSTEM FAILED AGAIN. I WENT BACK TO THE MAZDA DEALER AND SHOWED THEM, AND APPARENTLY THE ONLY SOLUTION TO THEM IS REPLACE THE DSC MODULE. THIS WOULD OF BEEN SUFICIENT FOR ME IF THE SYSTEM WASN'T $700, AND SINCE MY VEHICLE HAS 50000 MILES ON IT AND I NO LONGER HAVE THEIR INITIAL WARRANTY EFFECTIVE, THEN IT'S A MUST STRIVE SITUATION. THE ONLY REASON I'M COMPLAINING IS BECAUSE OF THE POOR QUALITY OF THIS SYSTEM, THE HAZARDOUS SITUATION IT COULD COMPROMISE MAZDA DRIVERS AND OTHERS AROUND THEM, AND THE FACT THAT MAZDA IS IGNORING THIS DESPITE THOUSANDS OF CUSTOMERS COMPLAINING.
AS I WAS DRIVING I FELT AN UNEASE MOVEMENT OF THE DRIVER'S SEAT. SUDDENLY IT STARTED A KIND OF A "ROCKING CHAIR" MOVEMENT. THEN IT FELT LIKE SOMETHING SNAPPED AND BROKE. I MOVE MY SELF FORWARD TO KEEP CONTROL OF THE CAR AND STOPPED. AS SOON AS I RAISED MY BODY FROM THE SEAT I COMPLETETLY FELL BACKWARDS. AS I LOOKED UNDER THE SEAT THERE WAS A PIECE OF METAL COVERED WITH A CLEAN TYPE OF GREASE OR LUBRICANT OF ABOUT 4" LONG LAYING UNDER MY SEAT.
PARKED CAR AFTER SHORT DRIVE. WHEN RESTARTED CATASTROPHIC POWER STEERING FAILURE VERY SIMILAR IN SYMPTOMS OF THE RECALL FOR MODELS AS LATE AS 2009. WOULD NOT BE SURPRISED TO FIND A 2009 PART IN THE CAR. THE CAR IS NOT DRIVABLE EXCEPT BY PERSON WITH AMPLE UPPER BODY STRENGTH TO MAN-HANDLE STEERING AND IS A SIGNIFICANT SAFETY HAZARD. *JB
TL* THE CONTACT OWNS A 2010 MAZDA, MAZDA3. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE SERVICED, THE TECHNICIAN ADVISED THAT THE MOTOR MOUNT WAS CRACKED AND NEEDED TO BE REPLACED. ALSO, THE CONTACT MENTIONED THAT THE FRONT DRIVER'S SIDE TIRE WENT FLAT WITH THE ILLUMINATION OF THE TIRE SENSOR WARNING LIGHT. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIRE SENSORS WERE CORRODED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 76,000.
NOTICED MOVEMENT/LOOSE DRIVERS SEAT, TOOK TO DEALER, SAID BASIC WARRANTY HAD EXPIRED, BUT MILEAGE LOW SO MAZDA MAY COVER. MAZDA COVERING PART, BUT NOT LABOR. THE SEAT IS LOOSE, BRACKET IS CRACKED THAT HOLDS SEAT. IS THIS A SAFETY ISSUE THAT SHOULD BE COVERED UNDER THE SAFETY WARRANTY? *TR
VEHICLE LOST POWER MULTIPLE TIMES SHUDDERING ON THE ROAD. FAULTY WIRING HARNESS WAS DISCOVERED BY THE DEALERSHIP. THIS ISSUE WAS PRESENT ON PREVIOUSLY PRODUCED MAZDA 3S FOR THE YEAR BUT THE DEALERSHIP STATED THAT THIS PARTICULAR VIN DIDN'T FALL INTO THE PRODUCTION NUMBERS FOR THE RECALL. THIS ISSUE SEEMS TO BE PRESENT ON MORE CARS THAN JUST THE 25,000 THAT WERE RECALLED IN 2009. *TR
WITHIN 2 DAYS OF DRIVING, MY MAZDA 3 HAD TWO SEPARATE INCIDENTS, WHERE THE VALVES OF THE TIRE PRESSURE MONITORING SYSTEM (TPMS) FAILED, ON TWO SEPARATE TIRES. ON MONDAY, JULY 18, 2013 WHILE TRAVELING AT HIGHWAY SPEED ON RT. 25 IN BOURNE, MA, THE TIRE PRESSURE WARNING LIGHT CAME ON. I STOPPED AT THE NEAREST GAS STATION. THE DRIVER'S FRONT TIRE WAS VERY FLAT. WHEN I ATTEMPTED TO FILL IT WITH AIR, THE VALVE PUSHED INTO THE TIRE. LUCKILY, I WAS AT A GAS STATION AND THEY WERE ABLE TO REPAIR THE TIRE WITH "STANDARD" (NON-TPMS) VALVE AND I WAS ON MY WAY. AS I WAS ON VACATION. I PARKED THE CAR FOR A WEEK. WHEN I RETURNED TO MY CAR (JULY 22), I DROVE THE CAR FOR ABOUT 50 MILES. I STOPPED TO HAVE LUNCH AND NOTICED THAT THE DRIVER'S SIDE REAR TIRE WAS VERY FLAT. WHEN I ATTEMPTED TO PUT AIR INTO THE VALVE, IT TOO PUSHED INTO THE TIRE. THAT IS TWO TPMS VALVES THAT FAILED IN TWO DAYS OF DRIVING. I CALLED MAZDA CUSTOMER SERVICE (800-222-5500, EXT. 6) EXPLAINED THE SITUATION TO JOSE (EXT. 1180). HE WAS SYMPATHETIC, BUT WOULD NOT COMMIT TO MAZDA REPAIRING THE TPMS VALVE AT NO COST TO ME. I AM HAVING MY MECHANIC PUT IN NON-TPMS VALVES IN THE REMAINING TWO TIRES ON THE CAR, AS I FEEL THEY ARE A REAL SAFETY HAZARD. I WILL NOT DRIVE THE CAR UNTIL IT IS REPAIRED. I WENT ON TO THE INTERNET AND THERE ARE NUMEROUS INSTANCES OF VALVE FAILURES ON MAZDA3 CARS (HTTP://CARPROBLEMZOO.COM/MAZDA/MAZDA3/TIRE-PRESSURE-MONITORING-SYSTEM-PROBLEMS.PHP). I PLAN TO TAKE THE FAILED COMPONENTS TO WELLSLEY MAZDA, IN W
I HAVE A 2010 MAZDA 3, I HAVE HAD ISSUES WITH THE TIRE PRESSURE SENSOR CORRODING AND CAUSING THE TIRE TO LOSE AIR QUICKLY. THIS HAS HAPPEN TO ME TWICE WITHIN 6 MONTHS OF EACH OTHER. I TOOK THE OTHER TWO TIRE SENSORS OFF, WHICH THEY WERE ALSO CORRODED. THIS ISSUE NEEDS TO BE ADDRESSED AS QUICKLY AS POSSIBLE, I GOT LUCKY THAT I WASN'T TRAVELING AT HIGH SPEEDS AT THE TIME MY PRESSURE IN MY TIRES WENT OUT. ALSO AT THE TIME I HAD TWO CHILDREN UNDER THE AGE OF 5 IN THE CAR WHICH THANK GOODNESS NOTHING HAPPEN TO THEM! THIS COULD VERY EASILY CAUSE SOMEONE TO LOOSE CONTROL AND WRECK THEIR CAR AND CAUSE SERIOUS INJURIES. *TR
TL* THE CONTACT OWNS A 2010 MAZDA3. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE REAR PASSENGER'S SIDE TIRE WENT FLAT WITH THE ILLUMINATION OF THE TIRE SENSOR WARNING LIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE TIRE SENSORS WERE CORRODED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
ONLY OWNER OF A 2010 MAZDA 3. ISSUES WITH CAR SINCE PURCHASING. REPLACED TIRES IN WINTER OF 2012, FEW WEEKS LATER TIRE PRESSURE LIGHT CAME ON. FILLED TIRES WITH AIR. FEW WEEKS LATER, SAME OCCURRENCE. BROUGHT CAR TO THE PLACE WERE THE TIRES WERE PROFESSIONALLY INSTALLED. THE INSPECTED OVER ALL 4 TIRES AND FOUND THAT 2 OF THE 4 TIRE STEMS NEEDED TO BE REPLACED. CALLED MAZDA CORP AND THEY STATED THE CAR NEEDED TO GO TO A DEALERSHIP TO BE DIAGNOSED. ( FOR LEAKING TIRE STEMS ). CALLED MY LOCAL MAZDA WHERE THE CAR WAS PURCHASED, THEY WERE GREAT AND SAID THEY WOULDN'T CHARGE A FEE TO DIAGNOSE LEAKING STEMS AS IT WAS OBVIOUS. THEY DID FIND THAT 2 OF THE 4 WERE BROKEN. 1 WAS ACTUALLY SNAPPED IN HALF. NO DRIVER ERROR NOTED, OR DAMAGE TO RIM. IF YOU GOOGLE THIS ISSUE THERE ARE OTHER COMPLAINTS OUT THERE REGARDING THIS, BUT MAZDA STILL WONT RECOGNIZE THIS AS A SAFETY ISSUE. MY QUESTION BEING... WHAT IF THE STEMS FAILED AT A HIGH RATE OF SPEED ???? *TR
WHILE CHECKING A CUSTOMER'S TIRE PRESSURE THE TPMS SENSOR BROKE CAUSING ALL AIR TO ESCAPE THE TIRE, IMMOBILIZING THE VEHICLE. WE HAD A NEW TPMS SENSOR INSTALLED AND THE TIRE REPAIRED FOR $81.41. *TR
TPMS ALERTED DRIVER TO LOW AIR PRESSURE IN A TIRE. CHECKED TIRE, PRESSURE LOW (SUBSEQUENTLY FOUND SCREW IN TIRE). ONCE AIR NOZZLE PLACE ON VALVE STEM, IT SNAPPED IN HALF AND ALL THE AIR IMMEDIATELY WENT OUT OF THE TIRE. OTHERS CHECKED AND ARE CORRODED AND BRITTLE. DEALER AND LOCAL AUTO MECHANIC BOTH STATED LIKELY TO HAPPEN AGAIN WITHOUT WARNING. MATERIALS USED IN THE VALVE STEM SHOULD BE CHANGED TO MAKE THEM FLEXIBLE, LIKE THE OLDER ONES WITHOUT THE MONITORING SYSTEM. REPLACED VALVE STEM WITH $5 STEM OF FLEXIBLE MATERIAL TO PREVENT SAFETY ISSUE IN THE FUTURE. *TR
THE DOCUMENTED DATE ABOVE (07/13/13) IS MY MOST RECENT INCIDENT WITH MY VALVE STEM/TIRE PRESSURE MONITORING SYSTEM FALLING OFF WHILE DRIVING. IN JUNE 2012 WITH ~34,000 MILES, WHILE DRIVING ON THE HIGHWAY, MY FIRST VALVE STEM/TPMS FELL OUT, NOT BEING ABLE TO DRIVE ON THAT WHEEL (NO AIR), AND THE WHEEL COULD NO LONGER BE USED UNTIL I HAD A MAZDA DEALER REPLACE THE PART. THIS WAS A VERY DANGEROUS EXPERIENCE FOR MY TIRE TO SUDDENLY DEFLATE WHILE MOVING AT FAST SPEEDS. THIS WAS FIXED UNDER MY ALMOST TERMINATED WARRANTY. ONE MONTH LATER, THE VALVE STEM/TPMS ON ANOTHER WHEEL CAME OFF WHILE DRIVING AND THIS HAD TO BE REPLACED LIKE THE OTHER ONE. MOST RECENTLY, MY THIRD WHEEL TPMSENSOR WENT WHILE ALSO DRIVING ON THE HIGHWAY, VIGILANTLY MAINTAINING CONTROL ON MY VEHICLE UNTIL I COULD PULL OFF THE HIGHWAY. THIS TREND SHOWS A HUGE SAFETY ISSUE/INADEQUATE PARTS USED DURING CONSTRUCTION. THERE IS NO PRESCRIBED CARE FOR THESE PARTS IN THE MAZDA OWNERS MANUAL NOR IS THERE ANYWAY TO KNOW THAT THESE WOULD MALFUNCTION UNTIL THEY DID. 3 OUT OF 4 IS UNACCEPTABLE AND UNSAFE AND SHOULD SHOW A TREND. WHEN I CALLED MAZDA, THEY TOLD ME THAT THE COST OF THIS RECENT REPAIR WAS MINE BECAUSE THE VEHICLE, NOW AT ~55,000 MILES WAS NO LONGER UNDER WARRANTY. THESE PARTS WERE DYSFUNCTIONAL FROM THE BEGINNING AND SHOULD HAVE ALL BEEN REPLACED AT MY FIRST INCIDENT IF THIS WAS TO HAPPEN AGAIN, AND AGAIN. I AM NERVOUS THAT THIS COULD HAPPEN TO MY FOURTH WHEEL WHILE DRIVING, POTENTIALLY CAUSING AN ACCIDENT. *TR
TIRE PRESSURE MONITORING SYSTEM SENSOR FAILED CAUSING THE TIRE TO BLOWOUT AND GO FLAT ON THE HIGHWAY. THE STEM OF THE SENSOR WAS CORRODED WHICH CAUSED THE INCIDENT. *TR
TL* THE CONTACT OWNS A 2010 MAZDA3 . THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE IT FAILED TO START WITH THE ILLUMINATION OF ALL OF THE PANEL LIGHTS. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THE HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. *TR
WAS DRIVING ON HIGHWAY AND RPM STARTED TO REV UP, COULDN'T SWITCH GEARS AND CLUTCH GAVE OUT FROM UNDERNEATH ME. LUCKILY WAS ABLE TO ROLL OFF THE HIGHWAY WHEN I NOTICED THE PROBLEM. OF COURSE ONE PROBLEM LEADS TO ANOTHER BATTERY THEN DIED AT THE SHOP, HAD TO REPLACE AS WELL, THIS COMES NOT EVEN A MONTH AFTER THE ROTORS FOR BRAKES HIT THE FAN. THIS HAS GOT TO BE ONE OF THE MOST PROBLEMATIC CARS I HAVE SEEN. A CLUTCH DYING LESS THEN 3 YEARS IS VERY STRANGE AND HAS HAPPENED TO OTHERS AS WELL WITH THIS MODEL. *TR
TL* THE CONTACT OWNS A 2010 MAZDA MAZDA 3. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE REAR PASSENGER'S SIDE VALVE STEM AND SENSOR WAS CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VALVE STEM WAS REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *TR
MY TIRE PRESSURE LIGHT WAS ON, I STOPPED AT THE GAS STATION TO PUT SOME AIR IN AND AS I REMOVED THE PLASTIC VALVE CAP THE VALVE CRACKED AND BROKE OFF LEAVING ME WITH A FLAT TIRE. *TR
I HAVE A 2010 MAZDA 3 WITH 38,000. THE DASHBOARD IS MELTING. *TR
MY 2010 MAZDA 3 DRIVES FINE AND DOES NOT HAVE MECHANICAL ISSUES. THE ISSUE INVOLVES THE INTERIOR DASHBOARD. SINCE IT WAS MADE FROM SOME TYPE OF RUBBER, THE SUN HAS BEEN MELTING IT. AESTHETICALLY IT DOESN'T LOOK GOOD, BUT WHILE DRIVING TOWARD THE DIRECTION OF THE SUN, THE GLARE IT CAUSES ON MY FRONT WINDSHIELD HAS BEEN AFFECTING MY DRIVING. I HAVE SPOKEN TO A COUPLE OF PEOPLE AT A LOCAL MAZDA DEALERSHIP AND ONE RIDICULOUS EMPLOYEE GAVE ME RECOMMENDATIONS SUCH AS TO PARK MY CAR IN A GARAGE, OR UNDER TREES WHENEVER POSSIBLE. APART FROM THOSE IDIOTIC REMARKS, I WILL HAVE TO PAY OUT-OF-POCKET DUE TO THE FACT THAT I AM NOW PAST MY WARRANTY. I PREVIOUSLY OWNED A MITSUBISHI FOR 10 YEARS AND THAT NEVER HAD ISSUES ALONG THOSE LINES. I HAVE TAKEN VARIOUS PHOTOGRAPHS OF HOW MY VISION IS BEING OBSTRUCTED AND WOULD HAPPILY SEND THEM TO ANYONE I NEED TO. THE CHEAP RUBBER MATERIAL USED FOR THE DASHBOARD SHOULD NOT SIMPLY MELT BECAUSE OF THE SUN. THE SUN WILL ALWAYS BE PRESENT, THEREFORE THESE THINGS SHOULD BE TAKEN INTO CONSIDERATION DURING MANUFACTURING. I WOULD LOVE TO GET THIS ISSUE RESOLVED BEFORE HAVING TO LOSE MONEY AND NEVER DEAL WITH MAZDA AGAIN. OVERALL I LIKE THE CAR, BUT I CANNOT STAND THE WAY THE INTERIOR HAS DIMINISHED IN SUCH A SHORT PERIOD OF TIME. *TR
TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THAT THE REAR TIRE PRESSURE SENSORS FAILED. THE VEHICLE WAS TAKEN TO A DEALER AND IT WAS FOUND THAT THE INSIDE OF THE VALVE STEMS HAD RUSTED. THE DEALER DETERMINED THAT THE VALVE STEM NEEDED TO BE REPLACED WITH A RUBBER STEM INSTEAD OF A METAL ONE TO PREVENT RUST. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 27,000. *TR
BOUGHT A USED 2010 MAZDA 3 5-DOOR IN JANUARY 2013. I WAS DRIVING DOWN THE HIGHWAY ON MAY 18TH 2013 WHEN I SUDDENLY LOST CONTROL OF THE VEHICLE, I CUT OFF TRAFFIC TO GET INTO THE EMERGENCY LANE. NOTICED THAT THE DRIVER SIDE FRONT TIRE WAS FLAT, PUT ON THE SPARE AND TOOK CAR TO THE CLOSEST TIRE REPAIR SHOP (GOOD YEAR TIRE). TURNS OUT THAT THE TIRES TPMS (TIRE-PRESSURE MONITORING SYSTEM) SENSORS THREADS STRIPED CAUSING THE SUDDEN LOSS OF AIR PRESSURE IN THE TIRE. IRONICALLY THE SMALL LITTLE SENSOR THAT IS SUPPOSED TO PREVENT RUNNING ON LOW AIR PRESSURE WAS AT FAULT IN THIS TRAFFIC INCIDENT. *TR
ON OR ABOUT 4/24/2012, I HAD TO PURCHASE A NEW SET OF FOUR TIRES AT THE FIRESTONE DEALERSHIP ON ROUTE 36, WEST LONG BRANCH, NJ 732-542-0995. PLEASE ALSO NOTE I HAD MY MAZDA 3I FOR ONLY A LITTLE OVER 2 YEARS AT THAT TIME. WITHIN THE LAST YEAR, I HAVE ALREADY HAD TO REPLACE TWO OF THOSE TIRES DUE TO LEAKS/BLOWOUTS. UPON TAKING MY CAR BACK TO THE SELF-SAME FIRESTONE DEALERSHIP IN WEST LONG BRANCH, NJ FOR CLOSER INSPECTION, ED GONZALEZ, THE MANAGER, INDICATED TO ME THAT THE TIRE VALVE STEM ON THE TIRE MOST RECENTLY "DECEASED"' (LEFT REAR) HAD ACTUALLY FALLEN OUT OF THE TIRE AND INTO THE WHEEL WELL WITHOUT EVER BEING TOUCHED BY ANYONE PREVIOUSLY (I HAVE PHOTOS OF DEFECTIVE STEMS. UPON CLOSER INSPECTION, THE TIRE VALVE STEM IN THE RIGHT REAR TIRE IS ALSO DEFECTIVE TO THE EYE. I HAVE BOTH DEFECTIVE STEMS AND [XXX] WILL ATTEST-IN WRITING-TO THE FACT THAT THEY ARE BOTH DEFECTIVE-AND THE ORIGINAL, FACTORY-INSTALLED TIRE VALVE STEMS THAT I RECEIVED ON MY MAZDA 3I IN FEBRUARY, 2010. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2010 MAZDA MAZDASPEED3. THE CONTACT STATED THAT THE HORN FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 41,000. *TR
CHECKING TIRE PRESSURE IN DRIVEWAY AND TPMS SENSOR - TIRE VALVE CRACKED AND FAILED IN 3 OF 4 TIRES/WHEELS. TWO TODAY, AND THE FIRST APPROX. 3 MONTHS AGO. IMAGINE WHAT COULD HAPPEN IF ONE OF THESE VALVES FAILED WHILE . DRIVING DOWN THE HIGHWAY. *TR
TL* THE CONTACT OWNS A 2010 MAZDA 3I. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT WOULD INDEPENDENTLY MOVE BACK AND FORTH WHEN THE CONTACT WAS DRIVING AT ANY SPEED. THE CONTACT STATED THAT THE SEAT BECAME SEPARATED FROM THE BASE DUE TO DEFECTIVE WELDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 81,160.
DRIVER SIDE SEAT APPEARED TO HAVE BAD WELDING ON THE SLIDER AND IT SNAPPED. MAZDA HAS DENIED FIXING THE FAULTY SEAT, CITING THE WARRANTY BEING EXPIRED. *TR
WHILE COMING OFF A TURN AT 35 MPH AND BRAKING SLIGHTLY, THERE WAS POP NOISE AND THE DRIVERS SIDE SEAT BEGAN TO ROCK BACK AND FORTH. ONCE I HAD AN OPPORTUNITY TO CHECK THE SEAT IT HAD APPEARED THAT THE WELDING OF THE SEAT HAD SNAPPED AND THERE WAS A PIECE OF METAL THAT WAS ONCE PART OF THE TRACK THAT HAD SNAPPED CLEAN OFF. THERE WAS NOT AN ACCIDENT OR HARD BRAKING. HOWEVER, THIS SEEMS TO BE A DEFECT IN THE WORKMANSHIP OF THE TRACK THAT THE SEAT SITS ON OR HOW IT IS ATTACHED. *TR
WHILE DRIVING MY MAZDA3, CAME TO A STOP, UPON ACCELERATING MY SEAT BEGAN TO ROCK SLIGHTLY, ABOUT A WEEK OR SO LATER, CAME TO A STOP AND UPON ACCELERATING MY WHOLE SEAT ROCKED BACKWARDS, TO THE POINT I COULD NO LONGER REACH THE PEDALS. TOOK THE CAR INTO THE DEALERSHIP AND WAS TOLD THE WELDS THAT ATTACH THE SEAT TO THE SEAT TRACK HAD BROKEN. THE SEAT IS NO LONGER STABLE AND SAFE TO DRIVE. SEVERAL CALLS INTO MAZDA, BUT GETTING NO WHERE BECAUSE THE CAR IS OUT OF WARRANTY. OBVIOUSLY THE WELDS CONNECTING THE SEAT TO THE SEAT TRACK, AND THE SUBSEQUENT BREAKING OF THOSE WELDS IS A MANUFACTURING DEFECT THAT CAUSES HUGE SAFETY RISKS FOR ALL DRIVERS OF MAZDA3S. IT IS UNKNOWN WHERE/WHEN THE WELDS WILL BREAK. *TR
WHILE ACCELERATING FROM A STOP SIGN I HIT A SMALL POT HOLE AND SUDDENLY MY SEAT FLEW BACK. THE SEAT BROKE COMPLETELY FREE FROM THE MOUNTING BRACKETS AT THE TWO FROM MOUNTING POINTS. UPON INSPECTION THE WELDS ON THE MOUNTING BRACKET SNAPPED CLEAN OFF. DUE TO THE SUDDEN RECLINING MOTION MY NECK WAS EXTREMELY SORE FROM THE SUDDEN AND ABRUPT REARWARD RECLINING MOTION THIS CAUSED. IF THIS WERE TO HAPPEN ON THE HIGHWAY TO A PERSON WHO IS SHORTER THEN MYSELF, LOSS OF THE CONTROL OF THE VEHICLE IS VERY POSSIBLE. ONCE I WAS ABLE TO REACH MY DESTINATION I NOTIFIED MAZDA WHO CLAIMS THEY HAVE NEVER HEARD OF SUCH A PROBLEM. UPON FURTHER SEARCHING THE INTERNET I FOUND MANY OTHER MAZDA 3 OWNERS ARE HAVING THE VERY SAME ISSUES. I PURCHASED THE CAR BRAND NEW IN JULY OF 2009 AND IT HAS BEEN MAINTAINED. I HAVE NOT HAD ANY OTHER ISSUES WITH THE VEHICLE. *TR
HAVE HAD A SITUATION OCCUR ABOUT A DOZEN TIMES SINCE I PURCHASED NEW IN JULY 2010 WITH 93 MILES - NOW AT ~35500 MILES. WHEN COMING TO A STOP ON A COLD ENGINE THAT HAS ONLY BEEN RUNNING ABOUT 2-3 MINUTES, CLUTCH PUSHED IN TO SHIFT OUT OF GEAR AND BRAKES APPLIED ENGINE WILL REV TO ~2500 RPM AND IT WILL STAY THERE FOR ABOUT 3-4 SECONDS. FIRST FEW TIMES IT HAPPENED I FIGURED I HIT THE GAS AS WELL AS THE BRAKE, AFTER THAT I BEGAN TO CHECK MY FOOT POSITION ON OCCURRENCE AND MY FOOT WAS NOWHERE NEAR THE ACCELERATOR. THIS HAS NOT CAUSED ANY PROBLEMS WITH A CAR ACCELERATING ON ITS OWN AS IT TYPICALLY OCCURS AS I AM PUSHING THE CLUTCH IN TO COME TO A STOP. ONLY HAPPENS WHEN THE ENGINE IS STILL COLD (GENERALLY THE FIRST STOP OF THE DAY) AND IS VERY RANDOM WHEN IT OCCURS. HAVE NOT BROUGHT TO ATTENTION OF DEALERSHIP AS THERE ARE NO COMMON FACTORS TO BE ABLE TO REPRODUCE THE PROBLEM. UPON NOTICE OF OTHER COMPLAINTS FOR THIS ISSUE I WANTED TO ADD MY OWN EXPERIENCE. *TR
THE VEHICLE INVOLVED IS A 2010 MAZDA MAZDA3. I SAT IN THE FRONT DRIVERS SEAT AND FELT THE DRIVERS SEAT SHIFT BACKWARDS. FROM THAT POINT ON THE SEAT WAS UNSTEADY AND ROCKED FORWARD AND BACKWARD DEPENDING ON WHICH I WAS DOING, ACCELERATING OR BREAKING. UPON EXAMINATION, IT WAS FOUND THAT THE WELD ON THE SEAT BRACKET HAD BROKEN. IN MY OPINION, THIS IS A VERY UNUSUAL BREAK AND COULD BE VERY HAZARDOUS IF IT HAPPENS UPON BRAKING. THIS ISSUE HAPPENED ON 03/15/13. *TR
TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE TIRE PRESSURE WARNING LAMP ILLUMINATED AND AFTER INSPECTING THE LEFT REAR TIRE, THE CONTACT NOTICED THAT THE SLEEVE FOR THE TIRE PRESSURE SENSOR WAS CORRODED. THE CONTACT ALSO NOTICED THAT BOTH OF THE REAR AND THE PASSENGER SIDE TIRE PRESSURE SENSOR SLEEVES HAD DEVELOPED CRACKS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN VERIFIED THAT THE SENSORS WERE DEFECTIVE AND CORRODED THE INSIDE OF THE TIRE. AS A RESULT, ALL FOUR SENSORS AND ONE OF THE TIRES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 58,000. *TR
TIRE PRESSURE WARNING LIGHT CAME ON, SO I CHECKED THE PRESSURE OF EACH TIRE. ONE WAS LOW, SO I ASKED MY MECHANIC TO FIX IT. HE FOUND THE LEAK WAS A CRACKED VALVE STEM ASSEMBLY, ALLOWING AIR TO ESCAPE ALONG THE VALVE STEM. FORTUNATELY IT DIDN'T DAMAGE THE NEW TIRE, BUT STILL COST $150 TO FIX AND I FOUND THIS TO BE A COMMON COMPLAINT FOR THE MAZDA3. FOR ME, THE SAFETY ISSUE IS HAVING THIS PROBLEM HAPPEN WHEN MY WIFE IS DRIVING THIS CAR ON A TRIP, SEES THE WARNING LIGHT COME ON, AND HAS TO FIND HELP TO FIX IT OR TO CHANGE THE TIRE FOR THE SPARE, OR THE LEAK BECOMES FAST ENOUGH TO GIVE HER A FLAT TIRE. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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