Page 3 of 3 · complaints 101–145 of 145

2004 Mazda Mazda3 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Equipment › Appliance › Air Conditioner
Filed Mar 27, 2006AZ

WEAK AIR CONDITIONING SINCE PURCHASE. IMPLEMENTED TSB 07-005/04 DIFFUSER PLATE #PART # BN8P-61-J6X ISSUE WAS NOT RESOLVED. WAS TOLD ISSUE WAS UNDER INVESTIGATION IN '04. TO DATE ISSUE HAS NOT BEEN RESOLVED. *JB

Air Bags › Side/WindowCrash2 injured
Filed Feb 2, 2006CA

THE PASSENGER'S SIDE AIR BAG FAILED TO DEPLOY IN THE 2004 MAZDA 3 UPON IMPACT. *TS ***NO ANSWER REQUIRED*** THE PASSENGER SUSTAINED AN EYE INJURY. THE VEHICLE WAS A TOTAL LOSS. A FEW MONTHS AFTER THE VEHICLE WAS PURCHASED THE CONSUMER RECEIVED A RECALL FOR THE CRASH ZONE SENSOR. JAN 2005 THE VEHICLE WAS TAKEN TO THE DEALER AND THE SENSOR WAS REPLACED. SINCE THE ACCIDENT THE CONSUMER IS SKEPTICAL AS TO WHETHER THE RECALL REPAIRS PERFORMED. *NM

Air Bags › Side/WindowCrash1 injured
Filed Jan 19, 200619,000 milesMA

I OWN A 2004 MAZDA 3S, VIN #[XXX]. PREVIOUSLY, IN THE END OF DECEMBER 2005 I WAS HOT FROM BEHIND IN CAMBRIDGE. MA. AND INCURRED ABOUT 700 WORTH OF DAMAGE. MY CARE WAS REPAIRED AND I PICKED IT UP ON FRIDAY JANUARY 6TH, 2006. UNFORTUNATELY, I WAS INVOLVED IN A HIT AND RUN ON FRIDAY JANUARY 13TH, 2006. EXACTLY A WEEK FROM THE DAY I PICKED UP MY CAR FROM THE AUTO BODY SHOP. ANYWAY, I WAS TRAVELING AT A SPEED OF 50 MILES PER HOUR WHEN HIT FROM BEHIND, WHICH PUT ME IN A SPIN OF ABOUT 6 360 DEGREES. THEN, I HIT THE CONCRETE BARRIER WITH THE FRONT OF MY CAR AND THEN BOUNCED OFF AND DID ANOTHER 5 360DEGREE TURNS AND THEN THE BACK OF MY CAR HIT THE CONCRETE BARRIER. UNFORTUNATELY, NONE OF MY AIR BAGS WERE DEPLOYED, HOWEVER, I DID HAVE MY SEAT BELT ON AND HAVE A SORE NECK AND HEAD. I AM FEELING BETTER, BUT AM CONCERNED WITH THE FACT THAT THE AIR BAGS DID NOT DEPLOY IN THIS SITUATION. THERE WAS A RECALL WITH THE FRONT AIR BAG SENSOR FOR MY MODEL, BUT APPARENTLY, MY CAR WAS MANUFACTURED ON 05-13-04. THE MANUFACTURING DATES THE RECALL AFFECTED WERE FROM 6-24-03 - 3-22-04. MY INSURANCE COMPANY IS NOT BEING COOPERATIVE WHEN IT COMES TO THE AIR BAGS. THEY ARE NOT SURE IF THEY SHOULD OF DEPLOYED, BUT ARE SAYING THAT THEY MAY NOT HAVE. THE SPEED I WAS TRAVELING AT AND THE LEVEL OF IMPACT LEADS ME TO SAY WITH A HIGH DEGREE OF CONFIDENCE THAT THE AIR BAGS, SIDE AND FRONT SHOULD HAVE DEPLOYED UPON THE IMPACT. PLEASE HELP ME, AS I THE MANUFACTURER IS EXTREMELY UNWILLING TO HELP ME OR PROVIDE ANY SP

Engine and Engine Cooling › Engine
Filed Jan 4, 200654,826 milesFL

I AM WRITING YOU TO SEEK YOUR ASSISTANCE IN REVIEWING A COMPLAINT THAT I FILED WITH MAZDA, BUT HAVE YET SEEN NO RESOLUTION. ON DECEMBER 27, 2005 - THE OIL FILTER HOUSING CARTRIDGE ON MY 2004 MAZDA3 BASICALLY FRACTURED AND ALL OF THE OIL WAS RUN OUT OF THE CAR, AND THEN THE ENGINE SEIZED. MY CAR HAD APPROXIMATELY 54,000 MILES, AND 5 OIL CHANGES, ALL WITH SYNTHETIC OIL. I HAD THE CAR TOWED TO TOM BUSH MAZDA, WHERE THEY VOLUNTEERED TO DO SOME RESEARCH TO SEE IF THEY COULD DETERMINE THE CAUSE, AND THEN PERHAPS ASK MAZDA FOR "GOODWILL" ON THE CAR ITSELF. ON TUESDAY, JANUARY 3RD, I WENT INTO THE MAZDA DEALER, AND WAS TOLD THAT THE "OIL FILTER HOUSING CARTRIDGE" HAD BEEN CRACKED BY FAULTY WORKMANSHIP AT ONE OF THE OIL CHANGE LOCATIONS THAT HAD CHANGED THE OIL. UPON DOING FURTHER RESEARCH, I FOUND THAT MAZDA CHANGED THE DESIGN OF THE ENGINE TO NO LONGER USE THE PLASTIC CARTRIDGE HOUSING, BUT WENT TO A CANISTER FILTER, AND ISSUED A SERVICE BULLETIN TO ALL OF THEIR LOCATIONS THAT SEVERE DAMAGE COULD RESULT IF THE PROPER TOOL WAS NOT USED TO REMOVE THE CARTRIDGE. THEY NO LONGER USE THIS DESIGN. THERE ARE SEVERAL COMPLAINTS VIA WEB SEARCH OF SIMILAR FAILURES OCCURRING TO THIS FAULTY DESIGN FEATURE. IT IS FURTHER COMPLICATED BY THE FACT THAT I HAD THE OIL CHANGED AT TOM BUSH MAZDA PRIOR TO THE RELEASE OF THEIR SERVICE BULLETIN - IT ADDS MORE CONFUSION TO WHO MAY BE CULPABLE FOR THE PROBLEM. I AM TRYING TO BE RATIONAL ABOUT THE ISSUE, AND AM FINDING THAT MAZDA WILL NOT DESCRIBE THE CHANGE

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Dec 9, 2005FL

2004 MAZDA, MODEL MAZDA3 PASSENGER CAR, FRONT WHEEL DRIVE, 16,000 MILES. THE REAR WHEELS CONTINUALLY SHOW LOTS OF BRAKE DUST WHILE THE FRONT WHEELS ARE ALWAYS CLEAN. THIS INDICATES MOST BRAKING IS DONE BY REAR WHEELS CONTRARY TO EXPECTATIONS. DEALER IGNORES MY COMPLAINTS. *NM

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed Oct 28, 200540 milesNY

ON OCTOBER 2004 I BOUGHT A NEW 2004 MAZDA 3 . AFTER THE 1ST WEEK I NOTICED A ROTTEN EGG SMELL . THE DEALER DENIES THAT THE CATALYTIC CONVERTER IS BAD AND WILL NOT REPLACE IT. THIS SMELL IS SICKENING. HOW CAN YOU HELP.*JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Oct 1, 2005100 milesPA

EXCESSIVE BRAKE WEAR AND NOISE DAYS AFTER PURCHASING MY MAZDA3 I PLACED A CALL TO THE DEALERSHIP WHERE I PURCHASED IT. I STATED THAT THE VEHICLE'S BRAKING SYSTEM WAS CREATING AN EXCESSIVE AMOUNT OF NOISE AND BRAKE DUST FROM WEAR. I WAS TOLD THAT DURING THE FIRST WEEKS OF A NEW CAR THAT THIS WAS EXPECTED. THE GENTLEMAN REFERRED TO IT AS SEATING. HOWEVER, AFTER SEVERAL THOUSAND MILES, MOSTLY HIGHWAY (NO BRAKES REQUIRED), THE PADS AND ROTORS ARE BOTH DEEPLY GROOVED AND WORN. MOST WEAR OCCURS ON THE REAR BRAKES. MOST ALL BRAKING IS DONE BY THE FRONT; THEREFORE, IF WEAR SHOULD OCCUR IT WOULD BE PRESENT IN THE FRONT BRAKING SYSTEM. DEALER REQUESTED PERMISSION TO TURN THE ROTORS, WHICH I DECLINED. TURNING THE ROTORS WOULD DO NOTHING MORE THAN QUITE THE VEHICLE FOR A FEW HUNDRED MILES, UNTIL THE GROOVES AND DUST WOULD REAPPEAR. THIS PROBLEM HAS BEEN OVERTLY OBVIOUS; HOWEVER, NOTHING HAS BEEN DONE. VEHICLE'S SAFETY IS COMPROMISED. *JB

Engine and Engine Cooling › Engine › Gasoline
Filed Oct 1, 200516,034 milesPA

VEHICLE WILL NOT START OR IDLE FALLS VEHICLE, MAZDA3 MANUAL, WOULD NOT START IN DRIVEWAY ON COOL SPRING SUNDAY EVENING. TOWING SERVICE WAS DISPATCHED AND VEHICLE WAS TAKEN TO THE CLOSEST MAZDA DEALERSHIP. AFTER SEVERAL DEALERS CALLS TO MAZDA'S CORPORATE HEADQUARTERS, THE SERVICE PROFESSIONAL WAS TOLD TO REPLACE THE IGNITION KEY AND MICROCHIPS. AFTER FOUR DAYS I WENT TO PICK UP THE VEHICLE. UPON STARTING THE VEHICLE IN THE DEALERS LOT THE IDLE BEGAN TO FALL ONCE AGAIN; HOWEVER, IT DID START THIS TIME. A FEW MILES FROM THE DEALERSHIP THE IDLE BECAME SO HARD TO DEAL WITH THAT THE VEHICLE WAS TOWED BACK TO THE ORIGINAL SERVICE DEALERSHIP ONCE AGAIN. SEVERAL MORE CALLS WERE PLACED TO THE HEADQUARTERS AND FINALLY THE DECISION WAS MADE TO REPLACE THE O2 SENSOR. THE CAR HAS STARTED AND RUN EVER SINCE THE REPAIR, BUT THE IDLE IS MUCH LOWER THAN IT WAS ON ORIGINAL RECEIPT OF THE VEHICLE, AND THE ENGINE AT IDLE SPEEDS IS MUCH LOUDER AND SOUNDS LABORED. ONCE WINTER COMES I FEAR THE PROBLEM WILL REAPPEAR. THE FUTURE OF THE VEHICLE'S PERFORMANCE IS UNKNOWN. POSSIBLE SAFETY COMPROMISE. *JB

Exterior Lighting › Headlights
Filed Oct 1, 200534,981 milesPA

ELECTRICAL SYSTEM FAILURE VEHICLE, MAZDA 3 MANUAL, WAS RETURNED TO DEALER AFTER AIRBAG RECALL MAINTENANCE WAS PERFORMED. VEHICLE'S ELECTRICAL SYSTEM SUFFERED FROM MANY COMPLAINTS. SERVICE DEALERSHIP STATED THAT A LOOSE GROUND WIRE AT ONE OF THE FUSE PANELS WAS THE FAULT. VEHICLE'S ELECTRICAL SYSTEM RAN AS PROMISED FOR MONTHS UNTIL BOTH LOW-BEAM HEADLAMPS BLEW AT THE SAME TIME. THE DEALERSHIP HAS BEEN NOTIFIED AND ACTION WILL TAKE PLACE. I HAVE EXPERIENCED SEVERAL ELECTRICAL FAULTS IN THE VEHICLE AND ASSUME MANY MORE ARE TO COME. SAFETY WAS SEVERELY COMPROMISED. NO HEADLAMPS AT NIGHT IN A CONSTRUCTION ZONE IS VERY MUCH A PROBLEM. *JB

Power Train › Automatic Transmission
Filed Sep 27, 200518,150 milesMA

THE CAR IS A MAZDA 3 2004 WITH 18000 MILES. I BOUGHT MY WIFE THIS MAZDA 3 IN MAY OF 2005. WITH 16000 MILES. THE CAR WAS RUNNING GREAT AND IT IS A PLEASURE TO DRIVE. 3 DAYS AGO I STARTED TO HEAR A NOISE WHEN YOU TAKE YOUR FOOT OFF THE ACCELERATOR PEDAL. SOUND IS LIKE A CLICKING SOUND THAT YOU MADE WHEN YOU PUT YOUR BASEBALL CARDS ON YOUR BICYCLE TIRE. TO MAKE A LONG STORY SHORT, THE TRANSMISSION IS BEING REPLACED UNDER WARRANTY. *NM

Fuel System, Other › Delivery › Fuel Pump
Filed Jul 22, 200527,000 milesPA

(1) I PURCHASED MY 2004 MAZDA 3S IN MARCH OF 2004. I HAVE ENJOYED IT VIRTUALLY MAINTENANCE FREE (BESIDES ROUTINE) FOR OVER 1 YEAR. (2) IN APRIL OF 2005, I TURNED THE KEY TO START THE CAR. IT HESITATED FOR OVER 10 SECONDS AND FINALLY TURNED OVER. I WAS ALARMED, AND AFTER A FEW MORE TIMES OF THIS HAPPENING, I CALLED MY DEALERSHIP IMMEDIATELY. (3) IT WAS DECIDED BY THE SERVICE DEPARTMENT THAT IT WAS THE FUEL PUMP. I RECEIVED A NEW FUEL PUMP (UNDER WARRANTY) AND AFTER A WEEK, IT STARTED DOING IT AGAIN. I CALLED THE DEALERSHIP AGAIN, AND MY CAR WENT BACK INTO THE SHOP. THEY CLEANED THE BATTERY, AND ALL OF THE CONNECTIONS, RULING OUT A POSSIBLE ELECTRIC PROBLEM. IT WAS OKAY, THEN IT STARTED DOING IT AGAIN. I HAD IT IN FOR THE THIRD TIME, AND THE SERVICE MANAGER SAID THE FUEL PUMP THEY USED TO REPLACE THE ORIGINAL MUST HAVE BEEN OF THE SAME POOR QUALITY, SO FUEL PUMP #3 WENT IN. WELL, WHEN I STARTED THE CAR TO DRIVE IT OUT OF THE SERVICE LOT, IT HESITATED AGAIN! I SAT IN MY CAR AND CRIED. I WENT RIGHT BACK INTO THE SERVICE DEPT., AND ASKED THEM TO TAKE CARE OF IT.THEY SAID SINCE IT RAN FINE, IT WAS ONLY THE STARTING ISSUE, IT WAS OKAY TO DRIVE 700 MILES ROUND TRIP TO MASSACHUSETTS (MY PREVIOUSLY PLANNED WEEKEND TRIP) AND THEY'D SEE ME WHEN I RETURNED. WELL, IT SURVIVED THE DRIVE, AND I HAD THE CHANCE TO REFILL THE FUEL TANK 3 WHOLE TIMES WITH 2 DIFFERENT TYPES OF GAS THAN I NORMALLY USE. IT STILL HESITIATED A LOT, BUT WAS ACTING THE SAME. I DROVE IT STRAIGHT TO THE SHOP THAT WEDNESD

Air BagsCrash2 injured
Filed May 17, 200515,000 milesWV

INVOLVED IN A HEAD ON COLLISON ON APRIL 18 2005 AIR BAGS DID NOT DEPLOY HAVE CALLED AND EMAILS MAZDA ABOUT THIS AND THEY WILL NOT HELP ME. THE CAR WAS IN THE SHOP PRIOR TO THE ACCIDENT FOR THE AIR BAG LIGHTS FLASHING. I WAS TRAVING AT 25 TO 30MPH AND THE OTHER CAR ( THERE FAULT ) WAS GOING ABOUT 20MPH. I SUFFERD HEAD, BACK, GROIN INJURYS. I VERY UNHAPPY WITH THE WAY MAZDA IS TREATING ME ON THIS!!!

Air Bags
Filed Apr 21, 200515,000 milesNJ

THE LIGHTS ON THE CONSOLE KEEPS POPPING ON. FIRST IT WAS THE AIR BAG LIGHT THAT TOOK 4 UNSUCCESSFUL VISITS TO THE DEALER. THAT PROBLEM SUBSIDED? AND NOW THE ENGINE LIGHT IS POPPING ON... *NM

Tires › Bead
Filed Mar 25, 20052,000 milesTX

CONSUMER PURCHASED THE VEHICLE, SHORTLY THEREAFTER ALL FOUR TIRES STARTED TO WEAR. THE TIRES HAD TO BE REPLACED AT THE CONSUMER'S EXPENSE OF $700.00. THE TIRE DEALER STATED THE WEAR WAS NORMAL, AND HAD TO BE REPLACED WITH THE SAME ORIGINAL TIRE HE WAS REMOVING FROM THE VEHICLE. CONSUMER NOTICED ALL OF THE TIRES HAD BUBBLES WITH THE EXCEPTION OF THE DRIVER'S, AND THEY ALSO NEED TO BE REPLACED. THERE WERE NO RECALLS FOUND.*AK

Steering › Column
Filed Feb 16, 20053,189 milesFL

THE CONSUMER HAD A CONCERN THAT THE PLASTIC COVER THAT GOES AROUND THE STEERING COLUMN WOULD COME LOOSE WHILE DRIVING A 2004 MAZDA 3, WHEN THIS OCCURRED IT INTERFERED WITH THE BRAKING WHEN NEEDED. THE CONDITION ALMOST CAUSED A VEHICLE CRASH.*JB AFTER MAKING A LEFT TURN THE CONSUMER NEEDED TO SLOW DOWN FOUND BRAKE PEDAL HINDERED BY LOOSE COVER ON STERING COLUMN. *EH THE LOWER CONTROL ARM WAS BENT.

Air Bags › Frontal › Sensor/Control Module
Filed Jan 5, 2005CA

THE ADVANCED AIRBAG SYSTEM INTERMITTENTLY DEACTIVATES THE PASSENGER AIRBAGS WHEN MY WIFE IS IN THE PASSENGER SEAT. SHE IS 5'0" AND WEIGHS 95 POUNDS. WE PURCHASED THE CAR IN PART BECAUSE OF ITS SAFETY FEATURES. WE HAVE BROUGHT THE CAR IN TO THE DEALER TWICE, BOTH TIMES WE WERE TOLD IT IS SIMPLY THE WAY THE AIRBAG SENSOR IS DESIGNED, AND THAT IT IS BECAUSE HER WEIGHT IS RIGHT ON THE BORDERLINE FOR THE SENSOR. MAZDA CORPORATE HEADQUARTERS TOLD US THE SAME THING AND TOLD US THAT WE COULD NOT HAVE THE SENSOR ADJUSTED. MY RESEARCH TELLS ME THAT MY WIFE WOULD BE MUCH SAFER IN A CRASH WITH AIRBAG PROTECTION, DESPITE HER SMALL SIZE. AS IT IS NOW, IT IS UNPREDICTABLE WHETHER THE AIRBAG WILL BE ACTIVE OR NOT AT ANY GIVEN TIME -- IT MAY GO ON WHEN GOING UP A HILL AND OFF WHEN GOING DOWN THE HILL. THIS SEEMS OBVIOUSLY UNSAFE. I BELIEVE IT IS A DESIGN FLAW AND SHOULD BE CORRECTED.*AK

Tires
Filed Dec 22, 2004OH

MAZDA 3SP P205/50 ALL SEASON GOOD YEAR EAGLE RSA TIRES VERY POOR TIRE TRACTION ON WET & SNOW CONDITIONS TIRE TREADS SEEM TO WEAR OUT QUICKLY. *JB

Fuel System, Gasoline
Filed Dec 3, 20045,450 milesNH

MY MAZDA3 IS 4 MONTHS OLD AND I HAVE BEEN TOWED 2 TIMES IN THE LAST 3 DAYS. BOTH TIMES THE CHECK ENGINE LIGHT WENT ON FIRST, THEN THE ENGINE STARTED RUNNING ROUGH AND THEN I LOST ACCELERATION POWER AND COULD ONLY GO A FEW MILES AN HOUR TO PULL OVER. THE SECOND TIME IT HAPPENED WAS WITHIN 2 MILES OF THE DEALERSHIP AFTER I HAD PICKED IT UP FROM "GETTING FIXED"--THE THROTTLE BODY WAS REPLACED. NOW THEY ARE TELLING ME IT WAS BECAUSE I WAS "LOW ON GAS" (UNDER 1/4 TANK). PRIOR TO THIS I WAS HAVING HESITATIONS AT 30 MILES AN HOUR--MOST NOTICABLE WHEN ENGINE WAS COLD. THE DEALER COULD NEVER NOTICE THE PROBLEM DESPITE MY BRINGING IT FOR SERVICE 2 TIMES. ? IF THE PROBLEMS ARE ALL RELATED OR NOT.*AK

Air BagsCrash1 injured
Filed Dec 3, 2004AL

THE VEHICLE HYDROPLANED AND HAD A HEAD ON COLLISION WITH TREES. BACK AND SIDE DOORS WERE DENTED INTO THE CAR AND WINDOWS SHATTERED. THE AIR BAG DID NOT DEPLOY. *TC *SC

Air Bags › FrontalCrash1 injured
Filed Nov 5, 20048,700 milesNJ

CONSUMER WAS DRIVING ABOUT 25 MPH WHEN THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. *AK

Power Train › Clutch Assembly
Filed Oct 25, 2004IL

1. CLUTCH REALLY HARD WHEN PUSHED. (SAT IN OTHER MAZDA 3'S AND CLUTCH WAS EXTREMLY SOFT) *DEALER INSISTED THAT I BURNED IT AND WANTS TO CHARGE ME $800 FOR LABOR. WENT TO A COUPLE OF PEOPLE AND THEY DIDN'T THINK IT WAS BURNED. GOING TO THE DEALER AGAIN.*AK 2. NOISE IN THE REAR WHEN I HAVE PEOPLE IN THE BACK. MAKES SCRAPING NOISE! GOING TO THE DEALER TO COMPLAIN. 3.WHEN ACCELERATING ON A TURN, THE FRONT OF THE CAR MAKES A BOOM BOOOM BOOM BOOM NOISE, REALLY LOUD. WENT TO A COUPLE OF FRIENDS WORKING IN SHOPS AND SAID IT'S MY STRUTS. GOING TO THE DEALER TO COMPLAIN! 4. HAD TO CHANGE TWO FRONT WINDOW REGULATORS. 5. 3RD GEAR MAKING NOISE WHEN TRYING TO ENGAGE INTO IT. GOING TO THE DEALER TO COMPLAIN. 6.BACK BRAKE ROTORS GIVING A LOT OF DUST THEN THE FRONT ROTORS. NOT SUPPOSE TO BE LIKE THAT!GOING TO THE DEALER TO COMPLAIN! 7.EXHAUST LOOSE, WHEN STEPPING ON GAS IT JAGS BACK AND FORTH. GOIN TO COMPLAIN IN OTHER WORDS NOT SATISFIED WITH CAR, ESPEASIALLY SINCE IT'S BRAND NEW.. MY CAR JUST REACHED 17000 MILES, BUT ALL THE PROBLEMS HAPPENED EARLIER

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Sep 17, 2004300 milesVA

FRONT ROTORS EXCESSIVE WEAR AND RIDGING AT 300 MILES. REAR ROTORS EXCESSIVE WEAR AND RIDGING, DEEP GROOVE/PIT IN RIGHT REAR AT 300 MILES.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 8, 20041,100 milesPA

WHEN BACKING OUT OF A PARKING SPACE A LUXURY SUV APPEARED FROM ONE SIDE, REQUIRING ME TO STOP SUDDENLY. HOWEVER, WHEN I PRESSED DOWN ON THE BRAKE PEDAL (ALL THE WAY TO THE FLOOR), THE BRAKES SEEMED VERY HESITANT TO RESPOND, EVEN WITH ABS. THANKFULLY THE CAR DID STOP IN TIME. I HAVE HEARD MANY COMPLAINTS ABOUT THE BRAKES AND HAVE ALSO NOTICED EXCESSIVE BRAKE DUST AND A FEW GROOVES IN THE DISCS/ROTORS IN THE REAR AFTER ONLY 1000 MILES.*AK

Power Train › Automatic Transmission
Filed Sep 2, 200412,600 milesCA

MY CAR HAS HAD MULTIPLE PROBLEMS. I HAVE A MAZDA 3 WHICH I PURCHASED IN DECEMBER. ABOUT A MONTH AGO MY CAR BEGAN HESITATING ON OCCASSION WHEN I WAS STOPPED AT A STOP LIGHT AND THEN PUSHING THE GAS TO GO. I DID NOTICE AFTER THE THIRD TIME THE VEHICLE DID THIS THAT THE D LIGHT ON THE DASHBOARD BLINKED. I DO NOT KNOW IF THEY ARE LINKED BUT IT WOULD BE ODD IF THEY WERE NOT. I BROUGHT MY CAR IN FOR THE PROBLEM AND THEY COULD NOT FIGURE IT OUT AND HAD KEPT IT FOR 4 DAYS.AT WHICH THIS TIME THEY FOUND A BERRING HAD GONE BAD MY CAR HAS 12,600 MILES AT THIS POINT. I RECIEVED MY VEHICLE BACK AND HAD TO BRING IT BACK TWO DAYS LATER FOR THE BERRING. THE BERRING WAS REPLACED AND I WAS SENT HOME AGAIN. THEN TWO WEEKS AGO WE WERE DRIVING THE CAR MY HUSBAND HAD IT IN NETTURAL AT A LIGHT AND PLACED IN MANUAMATIC THEN DIRECTLY IN DRIVE AND THE CAR MADE A LOUD SOUND THAT MADE US WONDER IF THE TRANSMISSION HAD FELL OUT OF THE VEHICLE. AGAIN WE BROUGHT IN TO THE DEALERSHIP AND AGAIN THEY COULD NOT REPLICATE IT AND DECIDED TO REPLACE A DRIVE MECHANISM THAT DEALS WITH THE ELECTRONIC SHIFTING OF THE VEHICLE. AT THE SAME TIME THEY REPLACED A RECALL PART THE O2 SENSOR ON THE CAR. THEN TODAY SEPT 1ST I RECIEVE A CALL STATING A NOISE THE DEALER HEARD WHILE RUNNING MY CAR THROUGH THE CAR WASH IS THE FRONT AXLES GOING BAD. I AM AT A LOSS AND FRUSTRATED AND THE MAZDA HEADQUARTERS TELLS ME THEY CAN'T NOT DIAGONOSE THE DEALERSHIP IS CAPABLE AND THE DEALERSHIP TELLS ME MAZDA HEADQUARTERS FOR REPAIR NEED TO ASS

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Sep 2, 2004AZ

FAULTY FUEL PUMP LEADS TO SEVERAL ENGINE STALLS. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 31, 2004NY

THE REAR ROTORS OF MY 2004 MAZDA 3 HAVE HAD EXCESSIVE BRAKE DUST ON THEM SINCE I PURCHASED THE CAR IN FEBRUARY 2003. RECENTLY I NOTICED GROOVES ON THE SURFACE OF THE REAR BRAKE ROTORS. *AK

Power Train
Filed Aug 30, 20042,100 milesMD

REQUEST FOR REIMBURSEMENT FOR REPLACEMENT OF VEHICLE. *MR THE ENGINE AND POWER TRANSMISSION SHIFTED HARD FROM 3RD TO 4TH GEAR AND WHILE DOING SO THERE WAS SUBSEQUENT OVER -REV OF THE ENGINE AT ANY SPEED WHILE IN 4TH GEAR WHEN THE ACCELERATOR WAS DEPRESSED IN 4TH GEAR. THIS WOULD BECOME A NO-CONTROL SITUATION. *SC

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 26, 200412,000 milesNY

CONSUMER STATES THAT THE REAR BRAKES ARE CREATING MORE DUST THAN THE FRONT BRAKES. AS A RESULT, THE FRONT BRAKES ARE NOT WORKING CORRECTLY. *AK

Equipment › Appliance › Air Conditioner
Filed Jul 30, 2004100 milesCA

THE AIRCONDITIONER IN MY MAZDA 3 BARELY FUNCTIONS AT ALL. I HAD IT IN TO THE DEALER TWICE IN THE FIRST WEEK OF OWNERSHIP. THEY STATED IT WAS UP TO STANDARDS. WHEN I ASKED WHAT THE STANDARD WAS, THEY SAID IF IT COOLED AT ALL IT PASSED THE STANDARD. WITH THE AIR ON, THE CAR ACCELERATES VERY POORLY. WHEN THE GAS PEDAL IS DEPRESSED, YOU CAN FEEL SEVERAL STAGES OF JERKING AND POWER COMING ON AND OFF LIKE RELAYS ARE KICKING IN AND OUT. IT IS VERY DIFFICULT TO GAUGE HOW MUCH ACCELERATION YOU WILL GET WITH THE JERKING DURING ACCELERATION. I HAVE AN E-MAIL FROM MAZDA ACKNOWLEDGING A PROBLEM, BUT THEY HAVE NO IDEA WHEN OR IF THERE WILL BE A SOLUTION.*AK

Engine and Engine Cooling › Cooling System
Filed Jul 29, 20041,200 milesNJ

THE A/C ON MY NEW CAR DOES NOT COOL THE CAR TO ANY COMFORT LEVEL.. I SWEAT IN THE HEAT WITH THE AC ON.IT DOESN'T COOL THE CAR INSIDE.I HAD IT CHECKED BY MY MAZDA DEALER THEY SAID IT IS UP TO THE MAUFACTUER'S STANDARDS.I TOLD THEM THAT I HAVE DIFFICULTY ACCELERATING WITH THE AC ON WHEN PASSING AT 40MPH THE CAR WOULD NOT MOVE IT DRAGGED.I HAD TO FLLOOR THE GAS PEDAL ON A MAJORR INTERSTATE TO MOVE FROM 40-60,FROM TOO SLOW TO TOO FAST.I HAD SECONDS TO MOVE OR GET KILLED.THE AC DOES NOT WORK AND THE SERVICE MANAGERR TOLD ME I HAVE TOO SMALL AN ENGINE AND THAT I SHOULD HAVE GOTTEN THE LARGER ENGINE THE( 2.3) YET THEY DENY ANYTHING WRONG WITH THE AC SYSTEM.THE AC HASN'T WORKED SINCE I BOUGHT IT IN MAY I NOTICED IT IN JULY.IT TOOK THREE WEEKS FOR THE DEALER TO GET BACK TO ME ABOUT AN APPT. PLEASE IGNORE THE HOOD EQUIPMENT ADDED BELOW( NOTHIGN ADDDED AFTER CAR WAS SOLD) COULD NOT REMOVE EQUIPMENT ADDED IN THIS REPORT.*AK

Tires
Filed Jul 29, 2004NJ

I BOUGHT A NEW MAZDA 2004 I SEDAN.THE BRAKES MAKE A RUMBLING NOISE AT ALL TIMES ESPECIALLY AFTER IT RAINS AND WHEN I BACK OUT OF MY DRIVEWAY.WHEN I BRAKE THE NOISE IS WORSE. THE DEALER SERVICE CENTER TOLD ME THIS IS NORMAL.AFTER IT RAINS AS I WROTE IT IS MUCH WORSE.THE MACHANIC ALSO TOLD ME THE NOISE AT TIMES IS THE TIRES DUE TO THEIR SIZE 16 INCH.THE CAR ALSO WHEN I BRAKE AT A STOP GOES RIGHT OR LEFT AT TIMES.THE MECHANIC TOLD ME THAT IF I GO DOWNHILL LEFT THEY WILL GO LEFT IF I GO DOWNHILL AND RIGHT AND BRAKE IN A RIGHT LANE THE TIRES WILL VEAR GO RIGHT. I FEEL IT IS UNSAFE THE CAR VEARING LEFT OR RIGHT WHEN I COME TO A STOP. *AK

Service Brakes, Hydraulic › Foundation Components
Filed Jul 23, 20042,700 milesVA

THERE IS AN EXCESSIVE AMOUNT OF BRAKE DUST AND ROTOR WEAR ON MY REAR BRAKES. THE FRONT BRAKES HAVE ALMOST NO DUST AT ALL. THIS STARTED RIGHT AFTER THE CAR WAS PURCHASED, IT ONLY HAS 2700 MILES ON IT NOW.*AK

Tires
Filed Jun 19, 20043,000 milesMI

ABOUT ONE MONTH AFTER MY PURCHASE OF MY BRAND NEW MAZDA3, I CHECKED THE TIRE PRESSURES. ALL 4 TYRES WERE 50 PSI!! 18 PSI MORE THAN THE RECOMMENDED TIRE PRESSURE AND 6 PSI MORE THAN MAXIMUM ALLOWABLE PRESSURE. I COULD NOT BELIEVE THAT IT MIGHT BE POSSIBLE, I MADE SURE THAT THE DEVICE WAS MEASURING ACCURATELY AND ALSO ASK SOMEBODY ELSE TO CHECK THE TIRE PRESSURE. YES ALL FOUR TIRES WERE 50 PSI. I DROVE THAT VEHICLE FOR ABOUT 3000 MILES MOSTLY ON HIGHWAY WITH THOSE OVER INFLATED TIRES!!! I AM LUCKY TO BE ALIVE. EITHER THE DEALER (COOK MAZDA IN MICHIGAN) OR IN SOME OTHER MAZDA FACILITY, THE TIRES WERE OVERINFLATED PROBABLY BECAUSE OF AN UNCALIBRATED TOOL. I BELIEVE MY CAR IS NOT THE ONLY MAZDA CAR WITH OVERINFLATED TIRES IN TRAFFIC. *AK

Service Brakes, Air › Disc › Pads
Filed Jun 4, 2004SC

BRAKES LEAVE A LOT OF DUST ALL OVER THE TIRES, RIMS, AND BODY OF CAR. THE CAR STOPS SHARPLY. HAVE BEEN TOLD THAT THERE IS NOTHING TO BE DONE ABOUT IT. NOT A PROBLEM.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Jun 2, 2004CA

EXCESSIVE REAR BRAKE DISC/PAD WEAR. DRIVER DOOR RATTLING. *AK

Power Train › Automatic Transmission
Filed May 30, 2004IL

AUTOMATIC TRANSMISSION FAILED AFTER 1,500 MILES. TRANSMISSION BEGAN TO SHIFT VERY HARSHLY AND ABRUPTLY FROM 3RD GEAR TO 4TH GEAR. EVENTUALLY, I COULD NOT DRIVE ABOVE 30 MPH FOR FEAR OF SHIFTING INTO 4TH GEAR. DEALER WAS INITIALLY UNABLE TO FIX THE PROBLEM, BUT EVENTUALLY REPLACED THE ENTIRE TRANSMISSION. CAR WAS OUT OF SERVICE FOR A WEEK. *LA

Fuel System, Other › Delivery › Fuel Pump
Filed May 23, 2004WA

2004 MAZDA 3 HATCHBACK HAS PROBLEMS WITH STARTING. THE DEALERSHIP REPLACED THE FUEL PUMP BECAUSE IT WAS TAKING UPWARDS OF 8 SECONDS AND 2 ATTEMPTS BEFORE CAR WOULD START. THE CAR HAD 643 MILES WHEN I TOOK IT IN. THE PROBLEM IS THAT IT IS STARTING TO HAPPEN AGAIN. IT WOULD TAKE UP TO 4 SECONDS TO START, WHICH IS NOT NORMAL FOR A NEW CAR. ANOTHER PROBLEM IS THAT THERE IS A VIBRATION WHEN BRAKING. ALSO THERE IS RATTLE SOMEWHERE IN THE DASH OF THE CAR.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 20, 2004NJ

THE BREAK PADS ARE WEARING EXCESSIVELY FAST AND THE ROTERS ARE BEGINNING TO SHOW MAJOR PITTING/GROOVING. (THE CAR IS BRAND NEW AND HAS LESS THEN 3000 MILES ON IT). *AK

Service Brakes, Hydraulic
Filed May 20, 2004150 milesMI

THERE IS BRAKE NOISE IN MY 2004 MODEL YEAR MAZDA 3. I HAVE JUST BOUGHT MY CAR 3 DAYS AGO. I NOTICED THE NOISE IN THE FIRST DAY, I CALLED THE DEALER AND I WAS TOLD THAT IT IS NORMAL BECAUSE THE CAR IS NEW AND IT WILL DISAPPEAR IN A FEW DAYS. BUT IT IS NOT DISAPPEARING ON THE CONTRARY IT IS NOW MORE NOTICEABLE. IT DOES NOT MATTER WHETHER THE BRAKES ARE COLD OR HOT. IT ALWAYS MAKES THAT NOISE. VIN NUMBER OF MY CAR IS: [XXX] THANKS, [XXX]. *AK UPDATED 07/30/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Power Train › Automatic Transmission
Filed May 19, 20041,800 milesKS

VEHICLE OVERVIEW: MY 2004 MAZDA3 S SEDAN IS NOT EQUIPPED WITH ABS AND HAS 16" INCH FACTORY WHEELS. THE CAR HAS AN AUTOMATIC TRANSMISSION. *AK PROBLEM DESCRIPTION: AFTER APROXIMATELY 1800 MILES OF DRIVING (CITY/HIGHWAY), I BEGAN TO NOTICE SLIGHT DISCOLORED BANDS ON EACH OF THE BRAKE ROTOR DISCS AT ALL FOUR WHEELS. AFTER ANOTHER 600 MILES OF DRIVING, I BEGAN TO NOTICE GROOVING IN THE PLACES WITH THE DISCOLORED BANDS. AT THIS POINT, THE GROOVE COULD BE FELT BY A FINGERTIP. THE GROOVES ARE VISIBLE ON THE OUTWARD SIDE OF EACH ROTOR. I HAVE NOT INSPECTED THE OPPOSITE SIDE OF EACH ROTOR (THE SIDE THAT WOULD BE CLOSEST TO THE VECHICLE CHASSIS) TO VERIFY GROOVING ON EITHER SIDE. EFFORTS TO CORRECT: I HAVE REQUESTED THAT MY DEALERSHIP INSPECT THE BRAKES, AND THEY HAVE ALSO NOTED THE GROOVING. HOWEVER, THEY CLAIM THAT THERE IS NO FIX FOR THIS OTHER THAN RE-SURFACING EACH ROTOR. THIS WILL PREMATURELY WEAR MY BRAKING COMPONENTS, SO I DECLINED THIS OFFER. ALSO, SIMPLY RESURFACING THE BRAKE ROTORS DOES NOT ADDRESS THE ISSUE OF WHAT IS CAUSING THE GROOVING IN THE FIRST PLACE. OUTCOME: BRAKING POWER AND STABILITY REMAIN UNAFFECTED IN SPITE OF THE GROOVES. HOWEVER, THE LONGEVITY OF THE BRAKES IS DIMINISHED. I AM UNCERTAIN WHAT THE OUTCOME WOULD BE WITH CONTINUED GROOVING. THIS IS A FORESHADOWING TO PREMATURE BRAKE COMPONENT FAILURE.

Power Train › Manual Transmission
Filed May 13, 2004250 milesFL

I WENT TO A DEALERSHIP ON MAY 2, 2004 AND PURCHASED A 2004 MAZDA 3. IT HAD 16 MILES ON IT. DROVE FINE FOR A WEEK! ON MAY 9TH, MY FAMILIY AND I WERE DRIVING AND THE CAR WOULD NOT CHANGE GEARS. WOULD NOT GO IN REVERSE. WE SLOWLY MADE IT HOME IN 1ST GEAR. THE DEALERSHIP PICKED IT UP ON MONDAY MAY 10TH AND HAS SAID IT IS THE TRANSMISSION. THE FULL TRANSMISSION IS BEING REPLACED AT 250 MILES. IT HAS BEEN THERE FOR 4 DAYS NOW. I HAVE NO IDEA WHEN IT WILL BE REPAIRED.*AK

Power Train › Manual Transmission
Filed May 12, 2004533 milesIL

WHILE DRIVING THE VEHICLE THE TRANSMISSION BECAME INCREASINGLY DIFFICULT TO SHIFT BETWEEN 1, 2 AND 3 GEARS. THE OTHER GEARS SHIFTED SMOOTHLY WITHOUT PROBLEM AND THE TRANSMISSION MADE NO ABNORMAL NOISES. THE VEHICLE EVENTUALLY BECAME STUCK IN FIRST GEAR AND I WAS ONLY ABLE TO GET OUT OF IT WITH GREAT EFFORT. IT FEELS LIKE THE TRANSMISSION IS FILLED WITH CONCRETE. BEING UNABLE TO SHIFT CAUSES A PROBLEM IN OPERATING THE VEHICLE SAFELY. THE DEALER DOESN'T KNOW WHAT THE PROBLEM IS AND IS BALKING AT REPLACING THE TRANSMISSION. THE VEHICLE HAS ONLY 500 MILES ON IT.

Service Brakes, Hydraulic › Foundation Components › Disc
Filed May 12, 2004200 milesIL

AFTER 200 MILES I NOTICED AN EXCESSIVE AMOUNT OF BRAKE DUST ACCUMULATING ON THE REAR WHEELS. THE REAR BRAKE ROTOR SURFACES ARE WORN EXTREMELY UNEVEN WITH MULTIPLE GROOVES. THIS TYPE AND AMOUNT OF WEAR IS WHAT I WOULD EXPECT AFTER 10,000 MILES NOT 200. THE FRONT BRAKE ROTORS ARE HARDLY WORN AT ALL AND STILL EXHIBIT THE ORIGINAL MACHINED SURFACE. I FOUND THAT MAZDA HAS A NEW BRAKE PAD FOR THE REAR BRAKES (P/N: BPYK-26-48Z) BUT NO TECHNICAL SERVICE BULLETIN HAS BEEN ISSUED.

Air Bags › Frontal › Sensor/Control Module
Filed May 11, 20043,057 milesNY

WHILE DRIVING THE (CRS) LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THE DRIVER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE MECHANIC REPLACED AN AIR BAG SENSOR. *NM ONE MONTH LATER THE SENSOR FAILED AGAIN WHICH CAUSED THE CRS LIGHT TO ILLUMINATED. THE DEALER REPLACED IT WITH A REVISED AIR BAG SENSOR. *NM

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Apr 26, 2004100 milesGA

1)4 DAYS AFTER BUYING THE CAR MY FRONT BRAKE ROTORS HAD 3 LARGE (1M WIDE MORE THAN .5MM DEEP) GROOVES AND THE REAR BRAKE ROTORS WERE STARTING TO DEVELOP THE SAME PROBLEM. THE PADS MUST HAVE SOME TYPE OF HARD METALIC PIECES IN THEM THAT GRADUALLY DESTROYS THE BRAKE ROTORS. 2)IT'S ONLY A MATTER OF TIME BEFORE THE PADS WEAR THE ROTORS TO AN UNSAVE LIMIT. SO, I RETURNED TO MY MAZDA DEALER FOR SERVICE. JIM ELLIS MAZDA OF MARIETTA 3)THE SERVICE STAFF THERE WAS HORRIBLE AND IN THE END DID NOTHING TO FIX THE CAUSE OF THE GROOVES. THE SHAVED AN UNSPECIFIED AMOUNT OF MATERIAL OFF MY FRONT ROTORS AND INSISTED THAT IT WAS WITHIN "SPEC". THE VEHICLE WAS ONLY 3 WEEKS OLD BUT NOW MY FRONT ROTORS ARE ALMOST OUT OF USEABLE ROTOR WIDTH. THEY DID NOT REPLACE THE BREAK PADS DESPITE THEIR OBVIOUS LINK TO THE PROBLEM. MY BACK PADS AND ROTORS WERE NOT CHANGED AT ALL! WHEN MY BRAKE SYSTEM GOES OUT DUE TO THEIR FAULTY PARTS THERE WILL BE HUMAN COSTS AND THAT'S WHY I'M FILING THIS COMPLAINT.*AK

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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