Page 2 of 2 · complaints 51–54 of 54

2014 Mazda CX-9 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Visibility › Sun/Moon Roof Assembly
Filed Feb 14, 20158,133 milesFL

WHILE DRIVING ON THE ROAD MY SUNROOF EXPLODED. I THOUGHT AT FIRST A ROCK HIT, BUT AFTER INSPECTING IT THE GLASS BLEW OUTWARD. SHARDS OF GLASS ARE ALL OVER MY WIFE , CHILDSEATS, INTERIOR, AND MYSELF. *TR

Fuel/Propulsion System
Filed Feb 11, 2015MD

FOUL SULFUR SMELL IN CABIN, GAS SMELL ODOR, SMELLING GAS FUMES PUNGENT FRESH GASOLINE SMELL INSIDE THE CABIN WHILE DRIVING. ON THE HIGHWAYS, OR LOCAL ROADS. IT LAST FEW MINUTES WHEN OPENING THE HOOD ROTTEN EGGS SMELLS, THE INTENSITY VARIES, IT HAPPEN SPORADICALLY, I USED WITH DIFFERENT KIND OF GASOLINE, ALSO DIFFERENT GRADE FROM 93-87. IT WOULD BE OK FOR THE FIRST 100 MILES THEN THE SAME THING ALL OVER AGAIN .MORE NOTICEABLE WITH HEAT ON HIGH IN THE MORNING .IT IS ALMOST THE FUEL INJECTION RAILING ARE LEAKING ,OR BAD CATALYTIC CONVERTER OR IT COULD BE COMING FROM THE TRANSFER CASE OR BAD HEATER CORE. I TOOK IT TO THE DEALERSHIP FEW TIMES , ONCE I WAS TOLD SINCE IT IS NEW ,YOU NEED TIME TO AGE THE CONVERTER, FINALLY IT BECAME UNBEARABLE , I TOOK LAST MONDAY , I WAS GIVEN A TSP ISSUED BY MAZDA TO RECOMMEND CHANGING GAS BRAND EVERY 100 MILES WHICH I HAVE BEEN DOING , AVOID SUDDEN ACCELERATION, WHICH I AM AWARE OF , ALSO THE RECOMMEND AVOIDING SHORT TRIPS , I GUESS WE ARE SUPPOSE TO WALK OR HAVE A BIKE INSIDE THE MAZDA TO USE ON SHORT DRIVE. . IT SEEMS LIKE IT IS ON GOING PROBLEMS WITH MAZDA SINCE 2003. AND THEY ARE INSULTING THE PUBLIC INTELLIGENCE WITH THEIR RECOMMENDATION WHERE THEY SHOULD COME UP WITH REMEDY TO THIS TOXIC PROBLEM .. I HOPE YOUR AGENCY INVESTIGATE THIS PROBLEM AND HOPEFULLY MADE MAZDA DO SOMETHING ABOUT IT . *TR

Visibility › Glass, Side/Rear
Filed Feb 2, 20153,000 milesNJ

REAR WINDOW EXPLODED WHEN I TOOK MY FOOT OFF THE BRAKE? NEVER EVEN TOUCHED THE ACCELERATOR. *TR

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Oct 29, 2014800 milesFL

TL* THE CONTACT OWNS A 2014 MAZDA CX-9. THE CONTACT STATED THAT THE DUAL EXHAUST MUFFLER, THE BOLTS, THE CLIPS, AND THE ASSEMBLY WERE COVERED WITH RUST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 800.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2014 Mazda CX-9 → · Every CX-9 year → · How the figures are calculated →