1. NO EVENTS INVOLVED. 2. FAILURE: PREMATURE AIR CONDITIONING COMPRESSOR FAILURE. FAILURE CAUSES OVERHEATING OF COMPONENT WITH SMOKING FROM UNDER HOOD ALONG WITH STRANGE NOISES. 3. COMPRESSOR UNIT HAD TO BE REPLACED BY A DEALERSHIP AT A COST OF OVER $1,000.00. *TR
2007 Mazda CX-7 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
ABOUT A YEAR(8/21/08) AFTER PURCHASE (NEW) MY '07 CX-7 A/C WENT OUT(THE COMPRESSOR) 49,000MI AND OF COURSE IT WAS OUT OF WARRANTY. IT WOULD BE A LITTLE EASIER TOO SWALLOW IF IT WAS JUST ONE PART BUT NO IT USUALLY ENDS IN MOST OF THE SYSTEM BEING REPLACED! THE MAZDA TECH TOLD US THAT THE COMPRESSOR CLUTCH ASSEMBLY FAILED/IMPLODED AND WAS IN FACT GLOWING RED/BURNING INSIDE THE HOUSING. THE FAILED FRAGMENTS ENTERED THE A/C'S SYSTEM AND BASICALLY RUINED THE OTHER PARTS. AFTER GOING ROUND AND ROUND WITH MAZDA CORP. THEY COVERED SOME (COMPESSOR AND A $500 GIFT CARD) WITHOUT MENTION OF FAULT (GO FIGURE!). I REALLY HAD TO STAY ON THEM TO DO ANYTHING. THEY WERE VERY RELUCTANT, EVEN THEN IT COST ME $700! I PAYED MY HALF AND HAD IT REPAIRED AT TIM MARBURGER MAZDA(OUT OF BUSINESS NOW). MY WIFE DOES A LOT OF TRAVEL TO/FROM WORK AND WHAT DO YOU KNOW, ON 9/25/09 AT @87,000 THE SAME THING HAPPENED AGAIN!!!!! NOW, I'M TRUELY PISSED! NOT SURE EVEN IF I HAVE OPTIONS AT THIS POINT. I'M READY TO TAKE THE HIT ON A TRADE IN VALUE OF MY CAR. I FEEL THIS MAY BE A YEARLY OCCURENCE AND I CAN NOT AFFORD IT! IN THE TWO YEARS WE'VE HAD THE CAR/SUV I HAVE HAD NOW 2 A/C COMPLETE FAILURES, 1 BAD IDLER PULLEY, JUST WAITING FOR THE NEXT THING BEFORE I CAN GET RID OF IT. YOU KNOW I TRADED IN A '01 CHEVY TAHOE W/ 225,000 AND NEVER HAD ANY KIND OF PROBLEMS LIKE THIS JUST MINOR UP KEEP THAT I EXPECTED! WE WILL NEVER BUY ANOTHER MAZDA AGAIN. *TR
2007 MAZDA 2007 AIR CONDITIONING SYSTEM SERVICED AT 53,603 MILES NO DEFECT NOTED DESPITE OUR COMPLAINT OF POOR PERFORMANCE. DEALER SAID IT WAS A DIRTY CABIN FILTER. 53,951 MILES SUDDEN CATASTROPHIC FAILURE OF AIR CONDITIONING COMPRESSOR AND CLUTCH. HEAVY SMOKE AND BURNING ODOR FROM ENGINE COMPARTMENT WIFE AND KIDS EVACUATED WHAT THEY THOUGHT WAS A BURNING CAR ON A BUSY STREET. COMPRESSOR/CLUTCH LOCKED UP BELTS LOSS OF ENGINE ACCESSORIES AND ENGINE COOLING. TURNS OUT THIS IS A KNOWN ISSUE WHICH MAZDA REFUSES TO ACKNOWLEDGE. *TR
AC BLOWING WARM AIR AND LOUD NOISE FROM UNDER THE HOOD, SOUNDED LIKE I WAS DRIVING A DIESEL. TOOK CAR TO SHOP TO DETERMINE WHAT WAS CAUSING THE NOISE. AC COMPRESSOR GOING OUT CAR ONLY HAS 41,600 MILES ON IT. AC COMPRESSOR HAS TO BE REPLACED OR RISK MORE DAMAGE TO MOTOR. WARRANTY EXPIRED AT 36,000 MILES. COMPANY FIRST TOLD ME I HAD THE EXTENDED WARRANTY THEN LATER CALLED AND STATED I DID NOT HAVE EXTENDED WARRANTY AND JOB WOULD COST $1,100.00. TOLD THEM I WOULD COME AND GET CAR NOT ABLE TO PAY $1,100.00 FOR REPAIR. CALLED ME BACK LATER AND STATED THAT THEY WOULD COVER 60% IF I WOULD PAY 40%. *TR
I WAS STRANDED AN HOUR AWAY FROM HOME B/C MY MAZDA CX-7 WOULDN'T START. I HAD TO HAVE IT TOWED BACK TO THE DEALERSHIP AN HOUR AWAY. THE PROBLEM WAS THAT THE AC COMPRESSOR BROKE AND THAT CAUSE THE DRIVE BELT TO BREAK WHICH IN TURN CAUSED A MOTOR MOUNT TO BLOW OUT AND ALL THAT DRAINED MY BATTERY SUCH THAT I HAD TO REPLACE IT AS WELL. THIS HAPPENED LESS THAN A WEEK AGO AND I'M ALREADY HEARING OF OTHERS WHO HAVE ALSO HAD PROBLEMS WITH THEIR AC IN THE SAME TYPE CAR. *TR
I WAS DRIVING HOME ON THURSDAY, 3 SEP 2009 WHEN I HEARD THIS HORRID SOUND COMING FROM UNDER THE HOOD OF MY CAR. I NOTICED SMOKE COMING FROM UNDER THE HOOD AND, FORTUNATELY, I WAS CLOSE TO MY DRIVEWAY SO I WAS ABLE TO PARK AND TURN THE CAR OFF. AT FIRST, I COULDN'T FIGURE OUT THE EXACT LOCATION OF WHERE THE SMOKE WAS COMING FROM BUT THE SMELL OF BURNING RUBBER FORCED ME TO LEAVE IT ALONE AND LET IT SIT OVER NIGHT. THE NEXT MORNING, WHEN I STARTED THE CAR, I NOTICED THAT THERE WAS A REALLY HOT PART ON MY CAR ... I'M NOT MECHANICALLY INCLINED BUT, I KNEW THAT THE METAL PART TURNING A BRIGHT SHADE OF ORANGE IS NOT A GOOD THING. I HAVE A MECHANIC FOR A NEIGHBOR AND I ASKED HIM TO LOOK AT MY CAR. HE IMMEDIATELY ASKED ME IF MY A/C WAS ON (IT WAS ON 1). ONCE I TURNED IT OFF, THE SOUND AND SMOKE WENT AWAY BUT HE TOLD ME THAT THE A/C COMPRESSOR IS SHOT. BEING THAT MY CAR IS ONLY 2 YEARS AND HAS ONLY 29797 MILES ON IT, I CALLED MAZDA (USA) TO SEE IF I COULD TAKE MY CAR TO THE MAZDA DEALERSHIP HERE IN LANDSTUHL, GERMANY AND HAVE IT FIXED - AS IT IS STILL UNDER WARRANTY. SIMPLE ANSWER- NO. I HAVE READ NUMEROUS STORIES ON THE INTERNET ABOUT OTHER 2007 CX-7 OWNERS HAVING THE SAME PROBLEM (AND HOW THE 2008 CX-7'S A/C COMPRESSOR WAS UPDATED, THUS DOES NOT HAVE THE SAME ISSUE), SO MAZDA IS AWARE OF THE PROBLEM, THEY'VE JUST CHOSEN TO REMAIN MUM ABOUT IT. NOW I AM IN A QUANDRY AS TO HOW TO GO ABOUT REPAIRING THIS CAR. I AM IN A DILEMMA OF HAVING TO REPAIR THE CAR BUT AT WHAT EXPENSE? IF I DO IT
AIR CONDITIONER STOPPED BLOWING COOL AIR. WAS ON A THREE HOUR TRIP AND STOPPED AT A 4 WAY. THE MAZDA CX-7 ENGINE DIED AND WOULD NOT START. I HAD TO BE PUSHED TO THE SIDE OF A BUSY INTERSECTION. THE DEALERSHIP SAID IT WAS THE A/C COMPRESSOR. THE COMPRESSOR WENT OUT AND CAUSED THE BELT TO SLIP, NOT ALLOWING THE ALTERNATOR TO DO ITS JOB. *TR
I WAS DRIVING DOWN THE ROAD WHEN ALL OF A SUDDEN I COULD SMELL SMOKE AND MY AC JUST STOPPED. I TOOK MY 2007 MAZDA CX-7 INTO 3 SHOPS. ONE WAS THE MAZDA DEALER WHERE I BOUGHT THE CAR. ALL 3 PLACES TOLD ME THAT MY AC COMPRESSOR CLUTCH HAD GONE OUT. THE PART AND LABOR IS COSTING ME $750 TO FIX. I HAVE BEEN READING ON SEVERAL ONLINE FORUMS THAT THIS IS A COMMON PROBLEM AND OFTEN LEADS TO THE S-BELT BREAKING AND THE ENTIRE CAR JUST STOPPING WHILE DRIVING. I EVEN HAD ONE OF THE MECHANICS TELL ME THAT IT COULD HAPPEN TO ME AT ANY TIME. *TR
THE AIR CONDITIONER COMPRESSOR ON MY 2007 MAZDA CX-7 WITH APPROXIMATELY 45,000 MILES QUIT WORKING AND THE AIR CONDITIONER STARTED BLOWING HOT AIR. THE FAULTY COMPRESSOR CAUSED THE ENGINE TO SEIZE, START SMOKING PROFUSELY AND STARTED AN INTERNAL FIRE THAT SEVERELY DAMAGED THE ENGINE AND NEARLY CAUSED AN ACCIDENT ON A BUSY HIGHWAY. *TR
VEHICLE BEGAN TO SMOKE FROM UNDER THE HOOD. PULLED TO SHOULDER OF EXPRESSWAY AND SHUT ENGINE OFF. LOOKED UNDER HOOD, THEN TRIED TO RESTART. ENGINE WOULD NOT CRANK. HAD VEHICLE TOWED TO DEALERSHIP. FOUND A/C COMPRESSOR SEIZED AND STARTER DAMAGED FROM ATTEMPTING TO RESTART ENGINE. DEALER REPLACED STARTER, A/C COMPRESSOR, EXP TANK, BELT AND FREON. VEHICLE IS A ONE OWNER WITH 43,203 MILES. DEALER DID SPLIT COST $1879.92/$939.96. WHEN SEARCHING ON LINE, FOUND MANY CUSTOMERS OF SAME VEHICLE W/SAME PROBLEM SEEMS MAZDA KNOWS OF PROBLEM AND HAS CHANGED DESIGN OF COMPRESSOR, BUT WILL NOT RECALL THIS ITEM, EVEN THOUGH VEHICLE CAN LOOSE POWER STEERING. *TR
I HAVE BEEN DRIVING A 2007 MAZDA CX-7 FOR TWO YEARS NOW, AT 48,000 MILES, MY AC COMPRESSOR LOCKED UP. THE AIR STARTED BLOWING WARM THEN STARTED SEEING SMOKE FROM UNDER THE HOOD. I HAD TO PULL THE CAR OVER TO THE SIDE OF THE ROAD AND SMELLED BURNING PLASTIC. TOOK THE CAR TO THE DEALER AND THEY TOLD ME THE AIR CONDITIONER COMPRESSOR GAVE OUT AND WOULD COST 1200 TO FIX. I READ ONLINE POSTS AND THIS SEEMS TO BE A WIDESPREAD PROBLEM AND CLEARLY MAZDA IS SELLING A DEFECTIVE PRODUCT. THE SMOKE IS A ENVIRONMENTAL HAZARD AND DANGEROUS IF IT LEADS TO FIRE. *TR
VEHICLE DRIVING ON ROUTE 95 SOUTH AT 60-65 MPH LOST POWER IMMEDIATELY FOR SOME UNKNOWN REASON. DRIVER ABLE TO GET CAR TO BREAKDOWN LANE WITHOUT POWER. UNABLE TO START VEHICLE. VEHICLE TOWED 100 MILES TO SERVICE STATION. DETERMINATION TIMING CHAIN BROKE AT 72,000 MILES. DEALER REPLACE TIMING CHAIN. UNSUCCESSFUL. NEEDS A NEW ENGINE. NEW ENGINE ORDERED. PARTS ARE AT DEALERSHIP. POTENTIAL FOR INJURY OR DEATH WAS VERY GREAT DUE TO RATE OF SPEED TRAVELING ON A MAJOR INTERSTATE AND SUDDEN LOSS OF POWER OF THE VEHICLE. BREAKAGE OCCURRED AT NIGHT ALSO. *TR
MY AC COMPRESSOR FROZE AT 45000 MILES WHILE DRIVING ON THE HIGHWAY. I WAS TOLD BY THE DEALERSHIP THAT THIS IS NOT A COMMON OCCURRENCE. THAT WAS OBVIOUSLY A LIE. COST FOR REPAIRS- $1600. *TR
WE HAVE A 2007 MAZDA CX-7. WE WERE DRIVING HOME FROM CAMPING AND STARTED TO SMELL THIS HORRIBLE BURNING RUBBER SMELL COMING FROM THE TRUCK. AFTER A FEW MINS I STARTED SEEING SMOKE COMING FROM THE RIGHT SIDE OF THE HOOD. AT THAT TIME OUR FRIENDS CALLED US. WE HAD THEM FOLLOWING FROM CAMPING. THEY SAID THEY SEEN ALOT OF SMOKE AND SMELLED SOMETHING BAD. WE GOT OFF AT FEDERAL WAY AND PULLED INTO A SHELL STATION TO LOOK AND GET GAS. MY HUSBAND LIFTS THE HOOD AND THERE IS A SMALL FIRE AND LOTS MORE SMOKE COMING FROM THE A/C COMPRESSOR. HE THEN NOTICES THAT THE SERPENTINE BELT IS ALMOST MELTED THREW. SO WE PULL INTO A PARKING SPOT AND OUT OF THE WAY WHEN WE HEARD A LOUD NOISE AND SNAP. THE BELT CAME OFF. SO WE HAD TO CALL MAZDA ROADSIDE SERVICE AND GET IT TOWED TO THE AUBURN DEALERSHIP. IT WAS SUNDAY NIGHT SO WE HAD TO WAIT UNTIL MONDAY MORNING TO CALL. WE HAD OUR 3 YEAR OLD SON WITH US. WE THOUGHT WE WERE BUYING A SAFE CAR AND WOULDN'T HAVE TO DEAL WITH SOMETHING LIKE A SMALL FIRE WITH 2007 SAFEST VEHICLE OF THE YEAR. NOW IT TURNS OUT OUR WARRANTY ENDED 2,000 MILES AGO WE HAVE 38,000 AND THERE IS NOTHING THEY WILL DO TO HELP, OTHER THAN SAY ITS 1500 TO FIX YOUR CAR. WE ARE A SINGLE FAMILY INCOME AND THAT'S ALOT OF MONEY TO COME UP WITH. I HAVE FOUND OUT THERE ARE A HUNDRED OR SO PEOPLE THIS HAS HAPPENED TO. WHY IS THERE NO RECALL ALREADY? IT OBVIOUSLY CAUSES SMALL FIRES AND IS NOT SAFE FOR CHILDREN. PLEASE CONSIDER RECALLING THE A/C COMPRESSORS, CLUTCH PACKS, AND SERPENTINE BELTS.
WHILE DRIVING 07 MAZDA CX7 NOTICED EXTREME SMOKE FROM ENGINE. PARKED AND TOWED TO DEALER. INFORMED OF AC COMPRESSOR FAILURE. MAZDA MANUFACTURE OFFERED TO SPLIT COST OF REPAIR. *TR
I DRIVE A 2007 MAZDA CX-7. DRIVING DOWN THE INTERSTATE, I NOTICED MY AIR CONDITIONING WAS NOT AS COLD AS IT HAS ALWAYS BEEN. I PULLED OFF THE INTERSTATE AND CAME TO A STOP WHERE I NOTICED WHITE SMOKE FROM THE RIGHT SIDE OF MY HOOD, I HEARD A LOUD AND UNPLEASANT NOISE AS WELL AS A HORRIBLE SMELL COMING FROM MY CAR. I WAS ABLE TO GET THE CAR BACK TO MY RESIDENCE; HOWEVER, AFTER TURNING MY CAR OFF IT WOULD NO LONGER START. I HAD TO TOW MY CAR TO THE MAZDA DEALERSHIP FOR REPAIR. TURNS OUT THE AIR COMPRESSOR LOCKED UP AND THE REPLACEMENT OF THE AIR COMPRESSOR IS $900+. MY CAR HAS NOT YET TURNED 40,000 MILES. AFTER A COUPLE INTERNET SEARCHES (WWW.EDMUNDS.COM) IT SEEMS AS THOUGH THIS INSTANCE OF THE AIR COMPRESSOR LOCKING UP AND MAKING THE AUTOMOBILE UNUSABLE IS A VERY COMMON PROBLEM WITH MY PARTICULAR MODEL AND YEAR CAR. ALL OF THE SITUATIONS I READ ABOUT WERE ALSO ON CARS WITH LOW MILEAGE. *TR
I HAVE A 2007 MAZDA CX7, IT'S ONLY TWO YEARS OLD AND I JUST SPENT $900.00 FOR A NEW COMPRESSOR FOR THE A/C. *TR
AC COMPRESSOR HAS LOCKED UP. FURTHER DAMAGE UNKNOWN AT THIS POINT. *TR
A/C STOPPED WORKING - INSTEAD OF COLD, IT BLOWING HOT AIR - WHILE RETURNING FROM THE TRIP (~4HHS). AFTER THAT, ON ~45M/H ROAD - I FELT A SMELL AND SAW SMOKE CAME FROM UNDER THE HOOD. HAD TO CALL FIRE DEPARTMENT, LUCKILY CAR/ENGINE DID NOT FLAME UP. CAR IS IN REPAIR SHOP NOW. IT WAS NOT ONLY A FIRE HAZARD, BUT ALSO PROBABLY HEALTH TOO: I HAVE BEEN DRIVING AND BREATHING WHATEVER IS BURNING ?! *TR
I AM THE OWNER OF A 2007 MAZDA CX-7....... ABOUT 3 DAYS AGO THE A/C STOPPED WORKING AND THE CAR ONLY HAS 40,000 MILES ON IT..... I DID A LITTLE RESEARCH AND APPARENTLY THE A/C SYSTEM IN THE 2007 MAZDA CX-7 IS NOT EXACTLY UP TO PAR BECAUSE THE FOLLOWING YEAR THE A/C SYSTEM WAS COMPLETELY RE-DONE ON ALL 2008 MAZDA CX-7..... NOW IM STUCK HERE IN BLAZING HOT TEXAS WITH A VEHICLE THAT IS BARELY 2 YEARS OLD AND I CANT AFFORD A NEW A/C COMPRESSOR...... ALSO I AM LOOKING FORWARD TO MY CAR BREAKING DOWN DUE TO THE FACT THAT THE COMPRESSOR HAS BEEN KNOWN TO SNAP BELTS... *TR
AIR COMPRESSOR BLEW OFF WITH BROKE IN PULLEY AND BELT. *TR
DRIVING A 2007 MAZDA CX-7 WITH 36, 671 MILES ON IT WHEN THE AIR CONDITIONER STOPPED WORKING. WHEN I LOOKED UNDER THE HOOD AND TURNED THE AIR ON, THERE WERE SPARKS AND SMOKE. ACCORDING TO MY RESEARCH THIS PROBLEM IS COMMON IN THIS MODEL AND MAZDA HAS NOT RECALLED THIS PART. PART SPECIFICALLY IS THE AIR COMPRESSOR, IT LOCKS UP, STOPS THE ENGINE, AND TEARS UP THE SERPENTINE BELT. SINCE I AM OVER THE WARRANTY BY 600 MILES THIS WILL COST ME UPWARDS OF 2,000. *TR
FUEL SYSTEM PROBLEMS CAUSES THE "SERVICE ENGINE LIGHT" TO COME ON OFTEN. *TR
7/17 I BROUGHT MY MAZDA CX-7 (2007) TO THE DEALER FOR REPAIR DUE TO AIR CONDITIONING NOT WORKING AND MAKING A LOUD NOISE COMING OUT OF THE ENGINE AND A BAD ODOR. HERE IS A LIST OF PROBLEMS FOUND WITH THE CAR: 1. BAD COMPRESSOR COST TO REPAIR $1100 2. FRONT TRANSFER STEERING CASE SEAL LEAKING COST TO REPAIR $1500 3. MOTOR OIL SEAL LEAK COST TO REPAIR $875 4. OXYGEN SENSOR MELTED TO THE CHASSIS COST OF REPAIR $240 5. WATER PUMP LEAK COST OF REPAIR $275 THE TOTAL COST OF REPAIR IS $3,935 BEFORE TAXES. THIS IS RIDICULOUS FOR A 2 YEAR OLD CAR. *TR
MARCH 09 FOR THE "UMPTEENTH" TIME THE CHECK ENGINE LIGHT CAME ON; TOOK 2007 MAZDA CX-7 IN TO DEALERSHIP TO HAVE THE " CODE " CHECKED; THIS TIME (AS MULTIPLE ITEMS WERE REPAIRED OR REPLACED WHILE STILL UNDER THE 36,000 MILE WARRANTY) THE CODE READ "OXYGEN SENSOR" & I REPORTED THAT I WOULD NEED MY A/C CHECKED BECAUSE IT SOUNDED AND SMELLED FUNNY PLUS IT DIDN'T ALWAYS COOL; THEY DEFERRED THE A/C, "DIDN'T NEED ANY REPAIRS, SEEMED FINE" ACCORDING TO DEALERSHIP; THEY REPLACED THE O2 SENSOR AT THE COST OF >$500.00 (THIS IS A "COMMON PROBLEM" WITH 2007 CX7/ CHECKED ONLINE AFTER THE REPAIR AND $$$ COST); NOW JULY 19, 2009/ HAD DRIVEN CAR ROUNDTRIP 25 MILES APPROX./ NOTICED SMOKE COMING FROM UNDER HOOD (NO DASH PANEL LIGHT/ OR OTHER INDICATOR AS TO A PROBLEM)/ OPENED HOOD AND SMELLED SOMETHING BURNING PLUS LOTS OF THICK SMOKE; RIGHT SIDE OF FRONT QUARTER PANEL & HOOD EXTREMELY HOT TO THE TOUCH (LEANED IN AGAINST IT TO LOOK UNDER HOOD AND GOT BURNED (LIKE TOUCHING A HOT LIGHTBULB OR POT OF COFFEE); DIDN'T SEE ANY FLAMES, BUT CONTINUED TO SMELL SMOKE; CAR IS CURRENTLY OUTSIDE WITH HOOD OPEN, PLUS WINDOWS AND SUNROOF OPEN TO ALLOW THE SMOKE THAT CAME INTO THE CABIN OUT; RESEARCHED PROBLEM ONLINE(AFTER LEARNING FROM EXPENSIVE REPAIR MARCH 2009) & SAW ALL THE REPORTS RE: SMOKE DAMAGE/ LOCKED-UP A/C COMPRESSOR/ MELTED WIRING TO OTHER ENGINE PARTS/ PAINT DAMAGE; WILL BE TAKING CX7 IN TO DEALERSHIP FOR DIAGNOSTICS IN THE AM(FROM ONLINE COMPLAINTS I GET THAT THE REPAIR BILL WILL PROBABLY BE >$1
MARCH 09 FOR THE "UMPTEENTH" TIME THE CHECK ENGINE LIGHT CAME ON; TOOK 2007 MAZDA CX-7 IN TO DEALERSHIP TO HAVE THE " CODE " CHECKED; THIS TIME (AS MULTIPLE ITEMS WERE REPAIRED OR REPLACED WHILE STILL UNDER THE 36,000 MILE WARRANTY) THE CODE READ "OXYGEN SENSOR" & I REPORTED THAT I WOULD NEED MY A/C CHECKED BECAUSE IT SOUNDED AND SMELLED FUNNY PLUS IT DIDN'T ALWAYS COOL; THEY DEFERRED THE A/C, "DIDN'T NEED ANY REPAIRS, SEEMED FINE" ACCORDING TO DEALERSHIP; THEY REPLACED THE O2 SENSOR AT THE COST OF >$500.00 (THIS IS A "COMMON PROBLEM" WITH 2007 CX7/ CHECKED ONLINE AFTER THE REPAIR AND $$$ COST); NOW JULY 19, 2009/ HAD DRIVEN CAR ROUNDTRIP 25 MILES APPROX./ NOTICED SMOKE COMING FROM UNDER HOOD (NO DASH PANEL LIGHT/ OR OTHER INDICATOR AS TO A PROBLEM)/ OPENED HOOD AND SMELLED SOMETHING BURNING PLUS LOTS OF THICK SMOKE; RIGHT SIDE OF FRONT QUARTER PANEL & HOOD EXTREMELY HOT TO THE TOUCH (LEANED IN AGAINST IT TO LOOK UNDER HOOD AND GOT BURNED (LIKE TOUCHING A HOT LIGHTBULB OR POT OF COFFEE); DIDN'T SEE ANY FLAMES, BUT CONTINUED TO SMELL SMOKE; CAR IS CURRENTLY OUTSIDE WITH HOOD OPEN, PLUS WINDOWS AND SUNROOF OPEN TO ALLOW THE SMOKE THAT CAME INTO THE CABIN OUT; RESEARCHED PROBLEM ONLINE(AFTER LEARNING FROM EXPENSIVE REPAIR MARCH 2009) & SAW ALL THE REPORTS RE: SMOKE DAMAGE/ LOCKED-UP A/C COMPRESSOR/ MELTED WIRING TO OTHER ENGINE PARTS/ PAINT DAMAGE; WILL BE TAKING CX7 IN TO DEALERSHIP FOR DIAGNOSTICS IN THE AM(FROM ONLINE COMPLAINTS I GET THAT THE REPAIR BILL WILL PROBABLY BE >$1
IN MARCH, MY 2007 MAZDA CX-7 HAD AN AIR COMPRESSOR FAILURE. I WAS COMING OFF AN EXIT RAMP OF A MAJOR HIGHWAY WHEN I NOTICED THAT MY AIR CONDITIONER WAS BLOWING HOT AIR. I TURNED IT OFF, THEN SMELLED BURNING RUBBER. IMMEDIATELY AFTER, WHITE SMOKE STARTED POURING OUT FROM UNDERNEATH MY HOOD. WHILE I WAS ABLE TO MAKE IT HOME, I WAS UNABLE TO DRIVE THE CAR ANY FURTHER. I TOOK THE CAR TO MY LOCAL DEALER, AND MY CAR, LIKE SO MANY OTHERS, WAS OUT OF WARRANTY AT A LITTLE OVER 50,000 MILES. THE DEALER TOLD ME THAT THE PROBLEM WAS MY AIR COMPRESSOR. I DID RESEARCH ON THE INTERNET AND FOUND MANY OTHER PEOPLE EXPERIENCING THE SAME ISSUE. MY DEALERSHIP TOLD ME THAT THIS WAS A RECURRING PROBLEM WITH THE 2007 CX-7, BUT THAT NO RECALL HAD BEEN ISSUED. I WAS UNABLE TO GET A LOANER VEHICLE FROM MY DEALERSHIP AND HAD TO PAY FOR A RENTAL CAR. THE COST OF MY REPAIR WAS $1480, ALONG WITH THE CAR RENTAL. I LOVE MY CX-7, BUT I WILL NOT BUY ANOTHER MAZDA AFTER THIS VEHICLE. I FEEL VERY STRONGLY THAT THIS IS A MAJOR SAFETY ISSUE AND NEEDS TO BE INVESTIGATED AND CORRECTED BY MAZDA. I INTEND TO LET AS MANY PEOPLE AS POSSIBLE KNOW ABOUT THIS PROBLEM.. I TRIED TO CONTACT MAZDA TO NO AVAIL. IT TOOK MY DEALERSHIP A WEEK TO GET THE REPLACEMENT PARTS FOR THE NEW AIR COMPRESSOR. *TR
I BOUGHT MY 2007 MAZDA CX-7 LESS THAN TWO YEARS AGO, WITH ONLY 17,000 MILES ON IT BECAUSE IT WAS A DEALER DEMO FOR LESS THAN A YEAR. OVER THE WEEKEND (SATURDAY, JULY11, 2009) MY AIR CONDITIONING BEGAN BLOWING OUT HOT AIR. THE NEXT DAY, MY ENGINE SOUNDED AS IF IT WERE SPUTTERING, AND MY CAR BEGAN SMOKING AND SMELLING LIKE BURNT RUBBER. THIS MORNING, 7/13/09, I IMMEDIATELY TOOK MY CAR TO MY LOCAL MAZDA DEALERSHIP, AND THEY TOLD ME MY AIR COMPRESSOR NEEDED REPLACING FOR MORE THAN $800, AND MY CAR IS NOT DRIVABLE. ON TOP OF THAT, THE AIR COMPRESSOR WILL TAKE UP TO 3 WEEKS TO ORDER, AND MAZDA WILL NOT REIMBURSE ME FOR A RENTAL CAR OR PROVIDE A COMPARABLE DEALER CAR TO DRIVE BECAUSE MY 25,000 MILE WARRANTY HAS EXPIRED. MY REAL CONCERN IS NOT THE MONEY, ALTHOUGH IT'S A HUGE REPAIR BILL FOR A BRAND NEW CAR, BUT IT'S SAFETY. IF I'D DRIVEN MY CAR A FEW MORE MILES, I'M AFRAID MY ENGINE WOULD HAVE CAUGHT FIRE. --NICOLE FERGUSON, WINSTON-SALEM, NC. *TR
I OWN A 2007 MAZDA CX7 WITH ONLY 41K MILES ON IT. IT STARTED BLOWING HOT AIR, A/C WOULD NOT WORK AND IT WAS MAKING AWFUL NOISE. I DID SOME INVESTIGATING ONLINE AND DISCOVERED NUMEROUS COMPLAINTS ABOUT THE 2007 MODEL HAVING THE EXACT SAME ISSUE. LUCKILY I READ HOW PEOPLE HAVE EXPERIENCED THEIR CAR BREAKING DOWN AND INOPERABLE WHEN THE SAME ISSUE HAPPENED TO THEM, SO I TOOK THE CAR STRAIGHT TO THE DEALER. IT IS THE AC COMPRESSOR AND WILL NEED TO BE REPLACED IN ORDER TO EVEN DRIVE CAR ($1400 REPAIR). THIS IS A SAFETY ISSUE BECAUSE NO ONE WOULD THINK THEIR CAR WAS UNDRIVABLE BECAUSE THE A/C ISN'T WORKING. WHEN THE COMPRESSOR GOES OUT, IT IS SHORTLY FOLLOWED BY SMOKE, BAD SMELL AND CAR BREAKDOWN. ON THE HIGHWAY THIS IS EXTREMELY DANGEROUS. THIS IS OBVIOUSLY A PART DEFECT AND MAZDA IS FULLY AWARE OF THE PROBLEM, YET THEY ARE DOING NOTHING ABOUT IT. AN AC COMPRESSOR IS NOT SUPPOSED TO LAST ONLY 20K-50K MILES ON A CAR, THAT IS RIDICULOUS AND CONSUMERS OF THE 2007 MAZDA CX-7 SHOULD NOT BE BURDENED WITH BEARING THE REPLACEMENT COST BECAUSE WE HAVE A DEFECTIVE PART IN OUR CAR, NOR SHOULD WE HAVE TO BE SUBJECTED TO THE SAFETY HAZARD THIS DEFECT CAN CAUSE BY COMPLETE BREAKDOWN OF THE CAR. *TR
AIR CONDITIONER COMPRESSOR FAILURE ON MANY MAZDA CX7 CARS. *TR
CAR RECENTLY PURCHASED DECEMBER 2008 AND INSPECTED ONE MONTH AGO BUT IS OVER WARRANTY. THE COMPRESSOR GOES OUT FOR NO REASON PER THE DEALER AND HE ADVISED THAT HE SEE THIS PROBLEM IN THE CX7S ALL OF THE TIME. I HAVE ALSO VISITED OTHER CAR BLOG SITES AND PEOPLE REPORTING THE EXACT SAME PROBLEM WITH THE COMPRESSOR. I CALLED MAZDA AND THEY GAVE ME A FILE #124465 BUT ADVISE THEY ARE SIMPLY UNABLE TO REACH THE REP IN MY AREA. *TR
AT 45K AND ON VACATION 500MI FROM HOME, A/C STARTED BLOWING HOT AIR AND BURNING ODOR,FRICTION NOISE, AND SMOKE FROM SERPENTINE BELT AREA. TOOK THE CAR TO LOCAL MAZDA DEALER, TOLD THAT THE A/C COMPRESSOR HAD SEIZED UP AND THE PART IS NOT AVAILABLE FOR OVER 1 WEEK (NATIONALLY!) AND THAT COMPRESSOR FAILURE MIGHT HAVE CAUSED OTHER PROBLEMS THAT NEED TO BE FIXED. HAVE TO GET A RENTAL CAR AND COME BACK IN 2+ WEEKS TO PICK THE CAR BACK. *TR
MAZDA CX7 2007- 21,000 MILE . AIR CONDITIONER SEIZED THERE BY SHREDDING SERPENTINE BELT , LOSS OF POWER STEERING, ALTERNATOR. REPAIRED UNDER WARRANTY. THEN 1 WEEK LATER AFTER ABOUT 900 MILES THE PULLEY OFF CRANKCASE (HARMONIC BALANCE) ACTUALLY FELL OFF ( FOUND INSIDE WHEEL WELL FENDER). SERPENTINE BELT NOW NOT SPINNING , LOSS OF POWER STEERING AGAIN AND ENGINE OVER HEATING AGAIN. SECOND REPAIR IN PROGRESS NOW(06-22-09). *TR
TL*THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE DRIVING 80 MPH, THE CONTACT NOTICED THAT THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. IMMEDIATELY FOLLOWING, THE AIR CONDITIONER COMPRESSOR LOCKED UP AND STOPPED THE ENGINE, WHICH CAUSED THE SERPENTINE BELT TO SHRED AND THE BATTERY CABLE TO MELT. THROUGH ONLINE RESEARCH, THE CONTACT DISCOVERED THAT THIS WAS A COMMON ISSUE WITH HER YEAR, MAKE, AND MODEL VEHICLE. THE MANUFACTURER OFFERED TO PAY FOR 75% OF THE REPAIR COSTS. THE CONTACT FEELS THAT THIS IS A SERIOUS SAFETY ISSUE BECAUSE A CRASH COULD HAVE OCCURRED. THE CURRENT AND FAILURE MILEAGES WERE 44,000.
AIR CONDITIONER STOPPED WORKING AND ENGINE COMPARTMENT FILLED WITH SMOKE. THE CAR WAS TAKEN TO THE DEALER THE NEXT DAY THE DEALER REPORTED THAT THE AIRCONDITIONER HAD FAILED AND THAT THE CLUTCH ON THE AC ALTHOUGH FUNCTIONING WAS NOT TURNING AND THAT THE BELT WAS BURNING. *TR
MY WIFE'S 2007 CX7 A/C COMP FROZE UP AND SEIZED THE MOTOR ON A BUSY HIGHWAY WHICH COULD HAVE CAUSED HARM TO MY CHILD AND OTHER BY STANDARDS THIS SEEMS TO BE A BI PROBLEM WITH MAZDA AND THEY SHOULD FIX THE PROBLEM. *TR
TL*THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED THAT THE AIR CONDITIONER DOES NOT WORK. THE VEHICLE WAS TAKEN TO A DEALER AND THEY STATED THAT THE AIR PRESSURE WAS BURNED OUT, WHICH WAS AN ONGOING ISSUE WITH THIS TYPE OF VEHICLE. THE DEALER WILL REPAIR THE VEHICLE AT THE CONTACT'S EXPENSE BECAUSE THE WARRANTY WAS EXPIRED. THE FAILURE MILEAGE WAS 36,900 AND CURRENT MILEAGE WAS 37,000.
I BOUGHT A BRAND NEW 2007 MAZDA CX7. IN JAN. OF 2008, MY A/C STOPPED WORKING AND SMOKE WAS POURING OUT OF THE ENGINE COMPARTMENT. AFTER HAVING IT TOWED TO THE MAZDA DEALERSHIP, WE WERE TOLD THE A/C COMPRESSOR WAS FRIED. IT WAS STILL UNDER WARRANTY AT THAT POINT WITH APPROX. 25,000 MILES. AROUND THIS TIME WE HAD TO HAVE ALL FOUR TIRES REPLACED BECAUSE THEY WERE BALD. NOW IT IS MAY 2009, AND ONCE AGAIN, THE A/C STOPPED WORKING, THE CAR IS NO LONGER UNDER WARRANTY, WE TOOK IT TO THE DEALERSHIP, THEY TOLD US IT WAS THE COMPRESSOR AGAIN, THAT THE PART HAD TO BE ORDERED. THEY DISCONNECTED THE COMPRESSOR AND SAID IT WAS SAFE TO DRIVE. THE NEXT DAY WHILE DRIVING THE CAR SMOKE WAS POURING OUT OF THE ENGINE COMPARTMENT, AFTER PULLING OFF OF THE ROAD WE TRIED TO RE START THE CAR, THAT IS WHEN THE BELT SNAPPED, AND THE CAR IS NO LONGER DRIVABLE. AND THE TIRES ARE BALD AGAIN ONE YEAR LATER. *TR
PASSENGER AIRBAG LIGHT COME ON AS BEING OFF WHEN MY WIFE IS SEATED ON PASSENGER SEAT. DEALER FIXED IT 5 TIMES AND WORKS BETTER THEN BEFORE, BUT STILL OCCASIONALLY COMES ON WHILE DRIVING ALMOST RANDOMLY ON/OFF. MY WIFE IS PETITE BUT WEIGHTS 105LBS OR SO. THE LIGHT SHOULD NOT COME ON AS BEING OFF FOR THIS WEIGHT. *TR
FAULTY A/C COMPRESSOR AND CLUTCH ON ALL 2007-2008 CX-7. ALL CX-7'S WITH THE FAULTY A/C COMPRESSOR AND CLUTCH WILL FAIL. IT COSTS -$1,200 -$1,400 TO FIX (IF NOT UNDER WARRANTY). MAZDA ACKNOWLEDGES THE FAILURE, BUT DOES NOT COVER COST OF NEW "REDESIGNED UNIT" BECAUSE OF ECONOMICS (AND NO SAFETY ISSUE). *TR
A/C COMPRESSOR LOCKED UP ON CX7 MAZDA CAR HAS ONLY 54,000 MILES DEALER SAID NEED NEW ENGINE STILL UNDER WARRANTY ON THIS PART. *TR
I HAVE A MAZDA 2007 CX 7 WITH BRIDGESTONE TIRES. I HAVE 25,480 MILES AND DO NOT CARRY ANYTHING HEAVY. THE CAR IS USUALLY USED FOR LOCAL TRAVEL WIH 1 PERSON IN IT AND NO MORE THAN 2, BOTH OF US TOGETHER WEIGH LESS THAN 300 LBS. TWO OF MY TIRES HAVE TO BE REPLACED AND ANOTHER ONE WITHIN THE NEXT 1000 MILES. PEOPLE WHO HAVE PURCHASED THIS MODEL HAVE BEEN COMPLAINING ABOUT TIRES WEARING OUT AT 22,000 MILES AND MAZDA NOR BRIDGESTONE WILL DO ANYTHING ABOUT IT. THIS IS A POTENTIAL PROBLEM IN WHICH TIRES WILL BLOW OUT CAUSING EITHER PROPERTY DAMAGE OR LOSS OF LIFE. I HAVE NOT REPLACED THE TIRES YET, SO THEY ARE AVAILABLE FOR INSEPCTION. PEOPLE PURCHASING THESE AUTOMOBILES SHOULD HAVE BEEN TOLD THAT THESE TIRES WEAR OUT AT AROUND 22K MILES, SINCE I WOULD HAVE EITHER ASKED TO HAVE THE TIRES REPLACED OR I WOULD NOT HAVE PURCHASED THE CAR. WHEN YOU PURCHASE TIRES FROM A AUTO SHOP, THEY INDICATE THE NORMAL WEAR OF THE TIRE. ALL NEW AUTOS SHOULD HAVE THE SAME REQUIREMENT. I THINK THAT BRIDGESTONE USED INFERIOR RUBBER TO MAKE THESE TIRES SINCE THE WEIGHT OF THE AUTO MAY HAVE AN EFFECT ON THE WEAR OF THE TIRES. *TR
AC COMPRESSOR FAILED AFTER 23 MONTHS OF OWNERSHIP, 40,000 MILES TO BE EXACT. DEALER TELLS ME THAT MAZDA COMPLETELY OVERHAULED THE DESIGN OF THE AIR CONDITIONING OF THE FOLLOWING YEARS MODEL. THE COMPRESSOR WAS COMPLETELY DIFFERENT. THIS IS A RED FLAG AND PROVES THAT THEIR DESIGN ON THE 07 MODEL WAS FLAWED... AC COMPRESSOR BEARING LOCKED UP SUDDENLY EVEN THOUGH SYSTEM WAS TURNED OFF, THEN BELT SNAPPED, THEN VEHICLE SHUT OFF AND CAME TO A STOP IN THE MIDDLE OF A BUSY ROAD, THIS CREATES A MAJOR SAFETY ISSUE. IF HAPPENED ON A FREEWAY IT COULD HAVE CAUSED A MAJOR ACCIDENT. BASED ON INTERNET DISCUSSION FORUMS THIS APPEARS TO BE A REGULAR OCCURRENCE ON THIS VEHICLE. *TR
THE MAZDA 2007 CX-7 SHOWS EXCESSIVE WEAR ON TIRES AFTER 12,000 MILES. DEALER SAID HE RED LINED TIRES AND TO REPLACE THEM. THE TIRES ARE BRIDGESTONE EL-42 P235/60R/18 102H. FRONT TIRES SHOWED OUTER TREAD WEAR AS IF UNDER INFLATED. REAR TIRES SHOWED AL AROUND WEAR EVENLY . DEALER REFUSED TO MAKE ANY CONCESSIONS ON THESE TIRES . BUT GOT A MAILING FROM DEALER TO SELL ME TIRES.. *TR
AT 41,000 MILES, MY AIR COMPRESSOR FAILED. IT STARTED BY RUNNING THE AC AND THEN THE COMPRESSOR LOCKED UP. THE BELT GOT RUINED BECAUSE OF THE FRICTION AND NOW I'M HAVING TO REPLACE IT ALL. I JUST RECENTLY BROWSED THE INTERNET AND FOUND THAT I'M NOT THE ONLY ONE WITH THIS PROBLEM. IT SEEMS TO BE A TREND WITH THIS VEHICLE. I CAN SAVE THE OLD COMPRESSOR IF NEED BE. *TR
MY DAUGHTER HAS A MAZDA 2007 CX-7 AND I HAVE A 2008 CX-7. THE AIR CONDITIONING IN THESE CARS, AS WITNESSED BY HUNDREDS OF COMPLAINTS ON LINE, IS APPALLING. SHE HAD A PINHOLE IN ONE OF THE HOSES AND IT TOOK 6 DAYS TO REPAIR...FOR A HOSE?? ADDITIONALLY, HER CAR HAS BEEN BACK TO THE DEALERSHIP 3 TIMES FOR WHITE SMOKE BILLOWING OUT OF THE TAILPIPES...THEY HAVE "NO IDEA" WHAT IS CAUSING IT. *TR
A/C COMPRESSOR HAS FAILED WITH 60K MILES ON VEHICLE. *TR
1. I WAS PRESSING ON THE GAS PEDAL TO ACCELERATE AS I WAS MERGING ONTO THE HIGHWAY VIA AN ON-RAMP. THE CAR WAS PREVIOUSLY DRIVING NORMALLY WITHOUT ANY PROBLEMS. 2. THE CAR KEPT ON ACCELERATING AFTER I REMOVED MY FOOT FROM THE PEDAL. IT CONTINUED ACCELERATING EVEN AFTER PRESSING ON THE BRAKES (I COULD FEEL / SMELL THE BRAKES WORKING BUT THE CAR WOULD CONTINUE TO ACCELERATE EVEN THOUGH NO FOOT WAS ON THE GAS PEDAL). THE CAR CONTINUED TO DO THIS EVEN AFTER I PUT THE CAR IN THE MANUAL TRANSMISSION MODE. AT THIS POINT I DROVE OFF TO THE SIDE OF THE HIGHWAY TO STOP THE CAR AND IT ONLY STOPPED AFTER TURNING OFF THE ENGINE. *TR
THE A/C COMPRESSOR ON MY 2007 MAZDA CX7 HAS LOCKED UP AND NEEDED REPLACING TWICE, ONCE AT 25K MILES AND AGAIN AT 50K MILES. *TR
TREADWARE AT 13K MILES, TIRES NEED TO BE REPLACED. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2007 Mazda CX-7 → · Every CX-7 year → · How the figures are calculated →