To often does the safety system disable with what I'm told is dirt or fog by the dealer but I've had many newer vehicles with this safety suite of systems and none of them had this problem unless sensors cameras were full of snow. Possible camera or sensor issue not sure. My buddy has a Mazda cx5 never sees the system disable. Heavy rain does mine. Sometimes a little moisture and colder temperatures. I think it's worth investigating please. Thank you!
2023 Mazda CX-50 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2023 record →
The rear lift gate came open while driving on the freeway on ramp. No buttons were pushed to open the lift gate. I had to pull over to the side of the road to safely close the lift gate.
2023 CX-50 Issue: knocking sound coming from rear of vehicle at low speeds between 1mph-10mph.
Safety systems disables when Sunlight hits directly on the car. I own Toyota and honda, they Never had problems with sunlight. sudden loss of safety systems, caused warnings on dash, which was a distraction, especially when Sun hits directly at the car/driver. I verified the camera and sensors, there were very clean.
Lane keeping assistance does not prevent the vehicle from departing the lane nor does it provide corrective steering. LKA is fully activated and vehicle travelling over 45 mph on highway with clearly marked lanes; vehicle drifted across three lanes with zero corrective action from LKA.
I brought my car in to get it checked as the back drivers wheel was making clicking sounds when slowing down, both with and without breaks. I spent two weeks on my own trying to see what caused the car to make the sound when driving but was only able to learn that it makes the sound when slowing down, and disappears when driving at higher speeds. When brought in, the dealership was unable to tell me anything about the issue, as they were "unable to pinpoint it". After a few days, they were able to tell me that the issue is the differential, and that they would be unable to get the part. The differential is part of the axel, and is what allows the car to turn at different speeds. This is a serious issue and the car is less than a month and a half old with less than 1500 miles on it. The car itself is brand new, has never been used by anyone other than me and is having issues this quickly. The differential was inspected by the dealership, I am unsure if it was inspected by more than one person. But they are unsure as to when this issue would be getting fixed, and that car is my only transportation. The part has yet to be inspected by anyone other than the dealership. There were no warning lamps, signs, etc, only the sound of the back wheel clicking to show that there was an issue. Again, the car is less than a month and a half old, less than 1500 miles on it and this issue is incredibly dangerous.
The manufacturer has deceived buyers concerning the towing capabilities: https://insidemazda.mazdausa.com/the-mazda-way/mazda-cx-50-offers-confident-towing-capabilities/ I bought the OEM tow hitch and wiring to achieve the advertised 3500 lb towing capacity, but according to the owners manual that is not possible as you are limited to 1000 lb without a brake controller which can not be purchased through Mazda. The trailer wiring and vehicle manual states that you must not modify it, which would be required to install a brake controller. I currently own a 2000lb trailer; I bought this vehicle specifically to pull it. There is no way to achieve this safely and legally despite the advertisements without aftermarket parts. If the required aftermarket brake controller install were to damage the vehicle's electrical system in some way, I doubt Mazda would cover that under warranty. The promotional material says nothing about non-OEM equipment first having to be installed in the car to achieve this tow limit safely. I'm sure the Mazda marketing department is well aware that this claim would make the CX-50 more appealing vs. it's competitors, however it is not accurate.
Wireless charging pad does not charge devices. Charging begins but after 3-5 minutes there is an error message that wireless charging is unavailable.
I purchased this brand new 2023 Mazda CX-50 at the end of this July, and it has no incidents, no hits, no scratches at all. Last Sunday while driving it, out of no where, the 'Vehicle System Malfunction' message showed up and I dropped my car at the dealership right away. There was the weird sound from the front of the vehicle every time I braked to 10 mph, and I don't want to take risk of my own to drive it anymore. The front right-side lower active grille shutter was broke, and three lit damages were spotted on the condenser behind it. Luckily no leakage happened at that time. The dealership gave it a rounded inspection and told me 'it might be hit by a little rock'. Yeah, a little rock broke the entire grille shutter. I realize that there is no protection of any sort in front of the shutters, and it is very easy for any little object to break the shutters and the condensers as well. You can see easily from any picture of a CX50, there are two open big holes at the lower front, and the shutters are inside. This makes the shutter entirely expose. It's only two months since I bought this car, I believe I will not be the first CX50 owner that has this problem. It is highly possible that this is a design flaw, there should be some protective manners in front of the shutters to reduce the possibilities of something hitting it. Mazda's warranty is not covering this since they told me 'it was damaged by hitting a little rock', but this damage was because there is no protection to
At all speeds, hood visibly wobbles when driving. Additionally, clanging metal noise noted from front area. Hood is not adequately secured to prevent this from happening.
Purchased the vehicle 5/20/22, mileage today is 1050 on 7 30 22, and the Goodyear reliance drivers side tire has a large dimple on sidewall, noticed it about 10 days ago and have had no response from dealer. Stopped driving it due to excessive heat wave and just common sense. Can easily notice it. And no, did not hit anything with tire, ever. I do not have any repair bill yet. I can’t send a pic due to reception.here. Getting a ride to town Monday if there’s any way to add it. Please let me know. Thank you.
I was driving my vehicle and a large plastic part fell from the upper footwell and became lodged under the break pedal causing me to become unable to use the brakes. This is a major safety concern, and could have resulted in an accident.
Fabric lining or insulation below dashboard is coming out of the seam between the dash and pillars on both sides.
At 10:16 am, I was driving home on Hall Rd. in Michigan. Hall Road is currently under construction and only two lanes are open and the speed is 40mph. It was raining pretty hard and also very windy. I was traveling West in the left lane and i noticed people in front of me began slowing down to about 10mph and going around an object I couldnt see. By the time it was my turn to pass said object, I realized it was a speed limit sign that had been knocked over by the wind. I went around it and pulled off to the side of the road where there was a small patch of flat, clear land (I believe there is a fire extinguisher or some kind of service system there). Try to act fast, I opened my door, removed my seatbelt and after looking for cars behind me, I ran across the road and picked up the large sign and moved it out of the way. By the time I had moved the sign, I noticed cars slowly approaching but were not willing to pass me. Then I heard them honking their horns but because it was raining hard, I couldnt see who or hear what they were saying. I figured Id look back at my car in case that was the reason and sure enough, it was and I jumped out of the way, and watched my car slowly fall off the ledge of the open roads and into the construction area of the new roads (there was a 2-3 foot deep and maybe 1-2 feet wide trench between the open road and the newly paved roads). My car then stopped abruptly, hanging over the ledge. Seeing the car had stopped completely, I opened the door and
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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