2021 Mazda CX-5 complaints

Excessive combustible gasoline vapors in engine compartment and in passenger compartment. Engine, available for inspection. Risk of fire/explosion because of high concentration of combustible vapors/gasoline. Yes -- confirmed by dealer (Safford Brown Mazda of Fairfax (Virginia)). No -- Notwithstanding being apprised of the problem Manufacturer has not inspected No warning signs. Manufacturer has acknowledge gasoline leaking into engine oil. Vapors were exacerbated because of a failed oil enging filler cap (probably cracked), and replacement of the same.

I got this suv in 2023 and I kept up with oil changes and I take it in for a oil change and not even 2 days later the oil light came on so I topped it off and I go in for another oil change not even 2 days later I'm running hot so I take it back to the dealer to find out I have either a cracked head or a blown gasket??!!! There is coolant visible and mazda told me they are aware of this problem but why aren't they doing something about it bc ppl are barely making ends meet and they continue to sell these cars with these engine problems without fixing the issue...

There is a ticking sound coming from the engine, it seems like there are many issues with faulty hydraulic lash adjusters after a search online.

In under 36 months failure of the front sensing camera disabled parking brake, traction control, emergency braking assistant, traction control, lane keeping assistance and lane departure warning

Oil light has come on indicating low oil. I have serviced this car through the dealership on schedule since I purchased it new. I don't believe modern cars should "lose oil" at less than 30,000 miles.

Cylinder head crack. Oil leak.

Ever since the vehicle was bought brand new. It had oil consumption issues. I always had to top off engine oil every 3 to 4 thousand miles or so.

-My rear differential needs replaced with just 24,000 miles on the car. I have the video from the technician at the Mazda dealership if needed. -My safety was not at risk because I took the car in at the first sign of issue. -Mazda Dealer technician has confirmed problem. -Mazda has been contacted to approve the part/fix since it is still under warranty. -No warning lamps appeared. I noticed a noise that was not something I had heard/noticed before. -I have searched many forums and this is a known/common issue with this make/model.

I thought this was for a mechanical issue (not a safety issue). Check engine light came on not blinking. Was code p0126 covered in bulletin 01-005/23 - Coolant Control Valve. I'm on the Facebook CX-5 page and I see that many people have had this issue. One person had the same problem twice on the same car. I would like very much to have the correct NHTSA link to report this problem so that others may report it as well. In my case check engine light came on far from home. A local dealer said it would be safe to drive home which I did (about 180 miles). But a problem that occurs many times on a given car model perhaps should be a recall. The only charge was about $75 from the garage who read the code and diagnosed the problem. It was covered under warranty so there was no further charge to me.

I had driven about 10 miles when the Check Engine light came on when I was far from home. Not blinking. It was not on when I first turned the car on. No symptoms other than check engine light. Got to a garage who got a code p0126 that is covered under TSB 01-005/23 coolant control valve. Called dealer who said it would be safe to drive home 180 miles. I did that. Awaiting appointment tomorrow to get it fixed. I belong to a Mazda Facebook group where lots of others are reporting this same problem - some for a second time!

At 15k mi the rear left wheel started to squeal. Took car to dealer, they claimed all brake pads on the car worn out and replaced all of them (front+back), paperwork is available. That's an indication of a design defect impacting the brake system, this is not acceptable. Next week I was driving in winter storm and at one point the car started shifting to the left. I managed to regain control, dashcam video is available. I used to have a 2016 CX-5 and it experienced exactly the same issue. At one point dealer wanted to change brake pads after just 6k mi, I replaced them myself and noticed that the pads were worn unevenly, but it was easier to get rid of the car back then. The number of reports similar to mine is overwhelming, it is sad to see NHTSA not taking any action on this life threatening ticking time bomb.

Screen blank when I am drving a while without any problem. I saw online and many owner have same problem. I followed company and online instruction. the problem could not be solved.

Excessive oil leak after 11,000 miles/car purchased new from dealer. There is currently a class action suit regarding this issue. Dealer denies problem, offering to top off oil only.

The contact owns a 2021 Mazda CX-5. The contact stated that upon starting the vehicle, the contact became aware that the vehicle was consuming an excessive amount of engine oil. The low oil warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was made aware that the vehicle was leaking oil. The vehicle was repaired however, the failure had recurred. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer for diagnostic tests. The failure mileage was approximately 57,000.

I have had this cc-5 for less than 2 years less than 16,000 miles on it and the rotors on the break are completely rusted! I had a Corolla for 10 years never had this issue before. Brought it to the dealer quirk Mazda in Quincy MA and they refuse to take accountability that this vehicle should not be having these issues and they want to charge me $800 to replace. The service manager here was nasty and rude. I am so beyond disappointed that they refuse to make this right. I saw online so many people with the same issue with this vehicle and seems like the dealers do nothing. I bought this vehicle brand new and should not have these issues.I want someone to look at this and do Justice. I will never buy a Mazda again as this seems like a scam.I fear driving now because every time I hit the break the car stalls and I feel like I am going to hit the car in front of me. Mazdas are a scam and cheaply made with horrible customer service.

Purchasers of Mazda Vehicles are not being notified that tow eye bolts do not come with the vehicle. That is in some fine print somewhere in the owners manual which is as dense as an encyclopedia. When there is a need to be towed with a rope or strap it is impossible without damaging the vehicle. There are no accessible frame areas that can be reached to strap a hook, rope or strap to safely tow a vehicle without damaging it. Out in the desert in a wilderness area, I got stuck in some mud in a potentially dangerous situation, possibly life threatening. Finally, upon a miracle I was able to find someone with an electric wench but we were unable to attach it to the vehicle because THERE WAS NO TOW EYE HOOK where it was supposed to be. Mazda intentionally did not include it. It's equivalent to NOT providing a jack and socket to change a flat tire to a spare tire! I had to abandon the vehicle overnight and eventually had to tow it out of the mud using the rear frame and damaging the plastic bumper. This is bewilderingly negligent and UNSAFE and Dangerous! It is beyond the realm of common sense.

I have an oil consumption on my cx-5 turbo. Have to add 1/2-3/4 quart 4k after service interval oil change.

On 8/7/2023 I noticed that there had been intermittent engine oil level alarms on my phone's Mazda app over the previous several weeks starting on 7/14/2023. In none of the instances did the low oil level light on the instrument cluster light up. I checked the oil level and it was at the bottom of the indicating range on the dipstick. I added 1 quart of oil to bring the level to the top of the indicating range. The oil had last been changed by a Mazda dealer on 10/31/2022 at a vehicle mileage of 13,699. On 8/18/2023 when I took the vehicle in to the Mazda dealer to check this issue the mileage was 20,432, a difference of 6,733 miles. That mileage was well within the owner's manual prescribed service interval mileage. There is no oil on the floor of the garage under where the car is parked leading me to believe the oil has been leaking into the combustion chamber. My vehicle is covered under Mazda Technical Service Bulletin 01-012/21 which offers a possible explanation. I suggest my VIN should be added to TSB 01-003/23 which covers the repair. Without fixing this oil leak, my engine is at risk of catastrophic failure due to low oil level.

Car with 15,000 miles needs a front and back brake job. Front rotors are rusty and chipping. Brake pads are chipping and front end has vibrations when brake pedal is applied. Back brakes are not as bad but will need repair soon. 15,000 miles on a set of front brakes pad and rotors is unacceptable, rust and chips should not happen with a new 2 year car. This is a safety concern. Car was in for oil change an tire rotation when problem was found. I believe brakes should last for at least 25,000 or more. This is a possible defect in materials or engineering. This should be looked into and recall acted upon.

The contact owns a 2021 Mazda CX-5. The contact stated that while driving at an undisclosed speed, the oil light illuminated. The contact stated he stopped at a local gas station and purchased a quart of oil and topped off the oil level. The vehicle was driven to the dealer. The contact stated that after servicing the vehicle, the dealer informed him that the manufacturer had denied the repair because the check engine light was not illuminated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 19,000.

The car is burning oil and has been since brand new, to the extent that I must drive around with spare oil in the back. First time it came on I didn’t believe it to be real.. A new modern vehicles shouldn’t be losing or burning oil. Mazda has released a TSB (01-11/22) regarding this issue but has yet to issue a repair or recall. It infuriates me as I love everything the else about the car but this will affect my Mazdas longevity, including emissions equipment, and Mazda is not standing by the reliability of its product. Makes me lose trust in the manufacturer, and I can’t see myself ever buying a Mazda again so long as Mazda refuses to to Stan by it’s product and disregard their own reliability reputation.

Our 2021 Mazda CX-5 infotainment/backup screen went black/blank. I could still hear radio, but when vehicle put in reverse, backup camera not working. Tried a recommended “fix” which was putting vehicle in reverse and pushing down volume knob for 3 seconds which did not work. Turned vehicle off, waited a minute and then restarted but screen still black and backup camera not working. After vehicle sat for approximately 15 minutes, restarted vehicle and system back to normal. Contacted decker and they had no fix. This is the third time this type of incident has occurred since purchasing vehicle in March 2021.

My car have barely 10k miles and every 3k miles the oil engine light turn on. I thought was a leak but there is no leak or spilled oil anywhere. I find out that lots of 2021 mazda engine have the same issue and that BURN oil for a valve fail that Mazda still didnt recall. To confirm i had a mechanic check for it and they state that engine is burning oil and is not supposed to, expecially because the car barely have 10k miles in almost 3 years driving and that many other customers with same year and vehicle have the same issue .

Vehicle drives very "rough" at low speeds less than 30 mph. The car feels like it is jumping and can't tell at what year it should be driving in. This is very noticeable when driving around residential areas. This is a common issue with the Mazdas with the Skyactive engines. Dealership in Raleigh knew about this problem and said that there is nothing they can do except possibly provide an update to the computer software. I have written to Mazda corporation regarding this and of course, no response was received. Mazda needs to acknowledge this problem with their special transmission/engines and FIX this. I shouldn't be having these kinds of issues with a vehicle that has less than 13,000 miles

Just before taking the vehicle for a second oil change at a total of 11,664 miles or approximately 7,000 miles between changes, I noticed that the oil level was at least 1 quart below normal. I added oil to make sure that it was above the add point on the dipstick. I researched and found several other complaints about other 2021 Mazda turbo engines with the same complaint. I'm concerned that this excessive use of oil will damage the internal parts of the engine.

I was on vacation and returning home when I got a message on my Mazada App that there was an issue detected. It was time for an oil change which I intended doing when I returned home. The message stated that I had Low oil level and to add 1 qt. of engine oil. The "oil" light illuminated on the dashboard and I immediately pulled over and turned the vehicle off for 5 minutes as stated in the owners manual. When I restarted the car the "oil" light was off but I was very fearful of driving the car as I had 6 hours of driving left to get home. I found an instant oil change facility and immediately had the oil changed and refilled to full. I contacted the dealer to record this incident. The car has 25,000 miles on it and I religiously take the vehicle to the Mazada garage for all required services. This is the first time this happened with this vehicle. My advice from the dealer was to keep checking the oil level every week.

Low oil light appears at least twice between oil changes.

The low oil light has come on a total of 3 times already for me and I'm only at 18k miles. I have gotten 4 oil changes already. The 2021 models burn oil like crazy and Mazda has not put out an official recall yet. There's a TSB (01-012/21) and a class action lawsuit (8:22-cv-01055 )

I have only 20k miles on my car and my engine's oil consumption has suddenly jumped. Despite checking my oil frequently, my oil becomes low and the oil warning light comes on. The oil warning light last came on while I was traveling on a snowy 2 lane canyon road while leaving a ski resort in Utah. I had to immediately stop my car on a busy, icy road to add more oil. I almost got hit by a sliding car and killed. I went to the dealer with this problem and they told me they could not help me unless my oil light was on. Driving with a oil light on in the winter is dangerous. The engine could seize and leave me stranded on the side of the road. The dealership said to run the car low on oil with the oil light on and them come in.

The engine low oil light comes on every ~3000 miles when Mazda recommends an oil change at every 7,500 miles. For some reason this engine eats oil and has consistently reproduced the check engine light every 3k miles. Mazda hasn't issued an official recall but has published a technical service bulletin.

Engine burns excess oil and must be topped off before service is due. The dealership acknowledges this is a problem on all 2021 Mazda turbo engines. Mazda has no fix. The first time occurred when I was driving in the country in July 2022 and the check oil light came on. Today, March 3, my check oil light lit up. I am not due for service for another 1800 miles. I have read it is a valve stem problem which causes oil to leak into the engine which can cause the car to stall among other issues such as unnecessary wear and tear. A class action suit has been filed in California (Heinz vs Mazda) November 15, 2022.

The car is consuming excessive engine oil. Between 3000-4000 miles the low engine oil light comes on. I was on the highway and had to pull over. I was told we don’t need oil change until 5000 miles. Not feeling safe to drive long distance. Dealership acknowledged seal is causing the leaks, but said Mazda won’t cover the cost unless check engine light is on. Also the break pads are moving slightly when breaking, dealership said it’s normal due to break pads are moving back and forth when breaking. However, I can hear the breaks clicking.

My car is a 2021 CX-5, Turboed AWD vehicle. It keeps consuming oil. I took it to the dealership, Sandy Sansing Mazda in Pensacola, where I purchased the car. The technicians informed me that these models are known to consume oil. They did not tell me that when I bought it in September of 2022! They had a technical service bulletin, which works as a policy for the company, with a range of VIN numbers that indicated the vehicles with those VIN numbers are likely to have a manufacturing defect that allows oil to leak into the combustion chamber. My car's VIN number falls within that range. While I purchased this vehicle to drive long distances, including to see and care for my mother in NC, who was recently diagnosed with terminal brain cancer, and to Alaska from FL, my newish (pre-certified) car runs out of oil quickly. It must be causing internal damage (plugs, wires, exhaust, and the cylinders). When I asked the Mazda techs to fix the issue, they informed me they would not uphold the warranty, because I put oil in the vehicle. I was 400 miles away from home on a trip, on a Sunday, when a light in my car came on that indicated the car was low on oil. Why wouldn't I put oil in it? It is not safe to drive a vehicle with no oil, as it could cause the engine to stop working. One time, my oil pump went out in a 2002 Tacoma, and my camshaft welded itself together, or to other parts of the engine, at 70 mph down a highway. I lost power steering, power brakes, power in general. The ti

I experienced a sudden unintended acceleration incident. I pulled into my driveway and stopped the vehicle with my foot firmly on the brake since my driveway is sloped. I pushed the garage door opener remote when suddenly the vehicle accelerated and shot forward hitting the garage door. There was no brake action and all backup systems failed. There was no Automatic Emergency Braking or Forward Collision Warning. There were no warning lights displayed. No airbags were deployed. If the garage door had been open, the vehicle would have hit a concrete wall in the garage. The vehicle was taken to the Mazda dealership and a full circle inspection and diagnostic check. Mazda found no codes and everything was working as designed in vehicle.

It appears that my car has the check oil level light coming on at approximately 3000 to 4000 miles after an oil change. This seems like a safety issue to me because a brand new car should not be burning a quart of oil at this interval.

Low engine oil light appeared despite standard maintenance service and oil change at Mazda dealer the prior month. Service technician confirmed oil was low by 1 and 3/4 quarts and added oil. Mazda dealership advised there is a service bulletin for my vehicle with this problem dating back to 2021, and that the problem is likely due to a faulty valve, but that they have no planned fix available. I am concerned about the long-term damage of engine oil continually leaking into the combustion chamber. Mazda should be asked to fix this for car owners, not simply top off our oil each time that it leaks.

Oil consumption on a 2021 Turbo CX-5. problem has been reproduced and confirmed by dealer. warning lights twice. first time told it was normal. happened twice. only on my third maintenance oil change was it acknowledged. had to do a lot of research on my own. caused enormous stress to existing mental health issues. would not have even been addressed had i not stated the issue.

Engine is either burning or leaking oil. The low oil light flashed after a 2hr highway trip (traveling to my parent's house for Christmas with my wife), low oil was confirmed the following day via dipstick. Oil was changed at the dealership about 4 months ago, mileage is under 24k miles. Looks to be related to this service bulletin, which still does not appear to have a fix or recall associated with it. Mazda Oil Consumption TSB Turbo Engines Components: ENGINE AND ENGINE COOLING, TIRES, ELECTRICAL SYSTEM NHTSA ID Number: 10202685 Manufacturer Communication Number: 01-012-21-3832 5 Affected Products Vehicles MAKE MODEL YEAR MAZDA CX-30 2021 MAZDA CX-5 2021 MAZDA CX-9 2021 MAZDA MAZDA3 2021 MAZDA MAZDA6 2021 Summary Some vehicles may have a LOW ENGINE OIL LEVEL warning message and a CHECK ENGINE light illuminated in the instrument cluster, along with DTC P250F:00 stored in memory. DTC P250F:00 - Engine oil level signal: engine oil level low. Upon inspecting the engine oil level, the level is found to be low and there doesn't appear to be any trace of oil leakage in the engine compartment. This concern usually occurs when the mileage reaches approximately 3,100 - 4,700 miles (5,000 - 7,500km) and may also occur again after replacing or topping off the engine oil. The root cause of this concern has not been identified yet, therefore a repair procedure will be announced at a later date. Since this issue has been reported after a valve stem seal modification, it is very likely tha

The car has a key fob which is supposed to automatically lock the car when you walk away (and unlock when you press a button on the door handle when the fob is in close proximity). My car sometimes does not lock when I walk away. They encourage relying on this method, and so sometimes I return to my car, and it is unlocked. I consider this a safety issue both from a personal safety standpoint and from a car theft/ interior item theft standpoint. I have tried discussing this with the dealership repair department, but they mansplain to me that you have to walk FAR away for the lock to activate (which is actually directly contrary to the owner's manual for this model, as well as my personal experience).

When I reached 7000 miles on my car the low oil light came one. I immediately drove it to the dealership - ending a vacation early as I thought something was seriously wrong with the car. I got to dealership and they blamed me for getting an oil change at a competitor and not putting in enough oil. They then changed the oil and again at 12000 the low oil light came on. There seems to be an oil consumption issue that Mazda is NOT admitting to or fixing. Every time I drive more than 4500 miles the car is 1/2 a quart low and it warns me. Now the dealership wants me to spend HUNDREDS of dollars on a vehicle in warranty for oil consumption testing....though there is no leak and no soot in the tail pipe.

Low oil level between oil change cycles with over 1,000 miles remaining before oil change is required. This has happened between both oil changes so far and I have to add oil myself to ensure oil level isn’t low. The oil consumption seems extremely high and is concerning that at only 12,000 miles I’ve had this problem happen twice.

New vehicle at approximately 6,000 miles and again at 9,500 turned on low oil light dashboard. Added one quart oil each time (twice) to restore oil level. Vehicle currently has approximately 10,500 miles. McDonald Mazda West slow to respond to performing warranty service related to TSB 01-012/21. Thank you.

New vehicle at approximately 5,500 miles turned on low oil light dashboard. Added one quart oil each time to restore oil level. Vehicle currently has approximately 7,000 miles. McDonald Mazda West slow to respond to performing warranty service related to TSB 01-012/21. Thank you.

Feb 2,2022 received Critical Vehicle Malfunction Warning, all vehicle systems affected told to call roadside assistance and not to drive vehicle. Received same warning again February 11,2022 after vehicle had been inspected by dealer service again had vehicle towed to dealer. April 14, 2022 Critical vehicle malfunction again. October 30, 2022, again Critical vehicle malfunction warning. All vehicle systems affected.

While Driving the car in highway and you turn signals to change lanes and that moment you start changing the automatic brake system activated and car suddenly brake almost making me get in to a rear collision this happens twice in highway, it also happens twice in city driving while cruising street and theres is nothing in front of you the emergency brake light shows brake as emergency and car suddenly brake without having anything on front

At 16,550 miles (5675 miles since the last oil change), my oil pressure light came on. Per owner's manual, I turned the car off & let the oil drain into the pan for 5 minutes. I checked the oil but due to it being so hot it was hard to get an accurate reading. I turned the car back on & the oil light was off. I proceeded to drive into town and 25 miles later the light came on again. I checked the oil & it appeared to be very low. I added a quart of oil and the light went off. I checked the oil level later when the car was cool & the oil level on the dipstick was now halfway between the 2 dots on the dipstick. I drove about 300 miles home from our trip and the light never came back on. I took it to the dealership the next day & the technician said no codes showed that my oil level was low and they said my oil level was now 2 Qts too high. I only added 1 and they changed it last. Even though I was told there was a known issue involving a valve stem seal, they told me Mazda will not authorize the repair unless the engine code error is present (P205F?) & the low oil light is on. They were unable to explain why my low oil light came on. I was told that I need to change my oil every 5k miles even though the owner's manual says I can go up 7500 miles. They also told me that I should wait 10-15 minutes to let the oil drain after shutting the car off and not the 5 minutes that it states in my owner's manual. They told me if this issue happens again, to have my car towed to the nearest

Car is consuming oil since new and requiring additional oil to be added before oil changes. There was a TSB created by Mazda a year ago (TSB # 01-012/21) however there is no fix. I am concerned with the potential for damage to other engine systems aside from the reported issue with the valve stem seals resulting in undrivability and premature engine problems due to oil leaking past the valve stem seals.

Excessive oil consumption. Confirmed by the dealer.

My car appears to consuming oil excessively. I bought this car new in March of 2021 at I have had to top off my oil between oil changes at almost every single oil change since I have owned it. The car only has 33900 miles on it and usually about two months in from my oil change the check oil light comes on and the dipstick shows the oil at the lower end of the dipstick. I have purchased oil on my own and have had to have the dealer top it off. After topped off it will usually make it fine until my next oil change but a brand new car should not be burning oil like this and I was told they have known about a valve stem defect since September of 2021 but still have not done a recall or have a fix for it.

I am having 2021 cx5 signature turbo 3400 mile and the engine light can me on upon checking the oil level was to low mark burnt out . I am concern that Mazda have not came up. With a recall yet.