2017 Mazda CX-5 complaints

I'm deeply concerned about the safety issues with our 2017 Mazda CX-5's infotainment system, VIN [XXX] . This info system is a risk, especially when driving with our child. I believe that a recall for the info system should extend to our vehicle, as it poses a safety risk for all customers. This issue came to my attention when my husband was in Traverse City, MI, during the pandemic 2019-2020, no mazda dealerships there. Now that we've moved back to Hawaii in summer 2022, where there's a Mazda dealership, I had our car inspected. The dealership in Waipahu, Hawaii, informed me that I needed to replace the head unit for $1785 then as it is out of warranty. I find it unfair to bear this cost for a safety issue that isn't my responsibility, mazda said it’s out of their hands. Now the quote is at $2912.32 for the part and totals $3,283.06 with only a 12 month warranty on this new part. This limited 12 month coverage is ridiculous when I will be paying over $3000. The problem has worsened over time, becoming extremely dangerous for my family and everyone else on the road. The info system turns on by itself, doesn’t accept touch commands sometimes, operates on its own, making changes etc. even when not in use, blacks out the screen, then maxing out the volume, and repeatedly playing a loud automated voice “Navigation will be at this volume”. Alternatively, when backing up when this occurs it also dims the back up camera on the info system for the vehicle which is a huge safety conce

This particular Mazda model has a ghost touch issue with the infotainment system. It will start selecting buttons on its own, which includes changing stations, randomly calling people, hanging up on people, dimming back up camera, changing different settings within the infotainment system. This is a major safety hazard as I have almost gotten in several accidents from this distraction. This has happened so many times that I cannot pinpoint one specific date. Mazda is aware of this because there is a service alert currently for this issue.

On April 15th, 2019, Mazda made the public aware of Recall Campaign 3219D which involves a failure of the Front Body Control Module on Mazda 3 vehicles, which renders the front windshield wipers inoperable. That document indicates that the part number of replacement for the faulty module is KDY5-67-5XX. On July 10th, 2023, a Mazda dealership serviced a 2017 Mazda CX-5 as the windshield wipers were not functioning. They determined that the Front Body Control Module was faulty and causing the issue. With the new module, part number BAYS-67-5XX, the issue is resolved. The above part numbers are remarkably similar, especially given the added factor that the Front Body Control Module of this vehicle failed in the exact same way as is described in the recall. Mazda, in their filing of the Part 573 Safety Recall Report for campaign 3219D for the Mazda 3, indicated that there may still be an issue with the wiper motor's "condenser" (sic, capacitor) being undersized. Mazda refused to reimburse for these repairs when detailed and requested in writing.

There is an electrical issue with the infotainment system. It changes settings/programmed setup on its own. It is a known issue that mazda owners call “ghost touch”. This is becoming a safety concern for me as it has toggled for the smart city brake support and blind spot monitoring to toggle to off randomly. Although it is not relied on by myself, it can cause an accident or death if does not engage. Additionally, it has changed my display (driver gages) to the lowest setting which is extremely difficult to see at night. As well as the head unit (infotainment system). When this happened, I could not safely read the speed I was going nor reset the display brightness. Mazda needs to take responsibility of this as all system settings are located in the infotainment system. It has apparently also been a known issue for Mazda dated back to 2013 from researching online. Thank you.

When I was pulling into my driveway, approx. 5-10mph with my foot barely on the accelerator, the car started accelerating on its own, almost hitting the fence. I was able to slam on the brake pedal and it stopped. It was such a hard stop, left a tire mark on the asphalt and took out some patches of my grass.

The infotainment system is experiencing 'ghost touch'. It random selects options such as volume, track, adjust bass/treble, etc.... It is very distracting and I don't understand why the recall for this specific issue, is only covered until 2015. This electrical short continues to happening on later models.

The contact owns a 2017 Mazda CX-5. The contact stated while driving approximately 65 MPH, the vehicle jerked and stalled. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The dealer retrieved DTC code: P0192 with a faulty fuel pump. The contact added fuel, and the vehicle operated as designed. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 80,000.

I purchased my Mazda CX5 in July of 2017. In August 2018 I was driving on an expressway and the car started balking and cut out completely on the side of the road. The engine light was on. I called roadside assistance which I had purchased at the time I bought the car. They had no one in the area. After sitting at the side of the road with the hood up the car started. I took the car to an Auto Zone. They put the car on their computer and did not find a problem other than the engine light coming on. Since that incident the car has had identical problems in city driving and expressway driving. There is absolutely no warning other than the sudden balking and stalling. Twice I have been driving on the expressway at 75 mph in New Mexico and have had to limp to the breakdown lane with semitrucks going by within a foot of my disabled vehicle. We never let the car go below a quarter of a tank of gas. Mazda had recalls on fuel pumps in 2018 and 19 CX5s. The description of the problems on the recalls are identical to what happens with my car. That doesn't seem to impress Mazda as the dealership dismisses my problem as not being under the companies recall specifications. I checked with the dealership each time I brought the car in and got the pat answer, 'not covered under the recall list". I finally took the car to Crippen Mazda where I purchased the car specifically to check the problem. They had the car for the day, did not find anything and although they said they road tested the ca

While driving 65 mph on a highway the sunroof glass shattered. The car was not hit by debris from a truck or other car as there were none within 50 ft. I heard a loud boom and shattered glass rained down on me, the passenger seat and backseat. Fortunately I kept control of the vehicle.

What component or system failed or malfunctioned, and is it available for inspection upon request? Sudden loss of power (and speed) on interstate highway at ~65 mph. Fuel level was under 1/4 tank level. Weather was clear and approx. 60-70 deg F. Cruise control was on and vehicle working normally for hours on the road trip with cruise control on and functioning properly on the highway. Suddenly, the vehicle lost power, check engine light came on, and vehicle was running very sporadic. P0192 code thrown. Low fuel pressure which resulted in car suddenly going into reduced power mode. Sudden loss of high pressure pump would have resulted in complete loss of propulsion, which did not occur in this case - this indicates low pressure from the in-tank LP fuel pump. How was your safety or the safety of others put at risk? Sudden and unexpected loss of power on the highway which could have resulted in rear end accident or loss of control while trying to get the vehicle off the highway. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes - if fuel tank level gets below 1/4 tank the problem will occur. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No - sudden loss of power and then engine light came on (constant, not flashing) and vehicle had sporadic power

On February 14, 2023 around 3:30 - 4:30 p.m. (EST), I drove to the local WAWA. Upon entering the driveway of WAWA at a very low speed and depressing the brake the car failed to come to a complete stop. I pressed down on the brake as hard as I good, but the car did not come to a stop until hitting the security/safety bollard in front of the WAWA store. I did not get injured and no one else was injured. The front end of my car sustained over $4000 worth of damage. The insurance company repaired by car. I was asked by the insurance company what caused the front end damage. As I played the accident over and over in my head, I just could not see what I did wrong. My foot was on the brake. Also, I entered the entrance of WAWA at a very slow/low speed. After a few weeks I took the car to the Mazda dealer to let them know the car accelerates and engine revs. Also, the car jolts forward while decelerating from about 20mph to 10mph. The car dealer/repair shop could not replicate the problem. Was told to bring the car back in, if problem continues.

While driving on the interstate (continuously for about 4 hours) the vehicle suddenly lost power and the engine stalled. Power steering and power brakes were impacted and the vehicle was difficult to get off the road safely. Once stopped, it would not restart over a 30 minute period. A tow truck was called and it was taken to the dealer. A couple hours later when the dealer checked it, the vehicle started normally and drove without issue. A P0192 code was stored in the ECU so the high pressure fuel pump was replaced even though they could not reproduce the problem. The vehicle has 63000 miles on it now, but a similar sequence happened at 15000 miles. In that situation while driving at a steady speed all power cut out and the engine abruptly downshifted to the point where the tires squealed. After pulling off the road and stopping/starting the vehicle it seemed to drive normally again. We were traveling at the time with no dealer nearby, but when we returned back home we took it to the dealer and they found the same code P0192 and ran various tests and decided to replace the high pressure fuel pump even though it was driving properly. In only 63000 miles this vehicle has twice failed dramatically and without warning in ways that could easily cause an accident or injury. I am lacking in confidence that the root cause has ever been identified.

The display operates by itself. This is a known issue commonly called “ghost touch” and Mazda has issued service bulletins for 2014-2016 model year cars. Unfortunately other cars including my 2017 CX-5 are also affected. This is a safety issue as the navigation will stop working and the constant beeping from the ghost clicking is very distracting and can lead to the driver not focusing on the road. Mazda should be required to recall all affected model years, not just the 2014-2016.

There is currently a recall for faulty fuel pumps in Mazda CX-5 models 2018-2019. We currently own a 2017 Mazda CX-5 with less than 80,000 and had the same faulty part as the recalled years cause us to stall on a highway going 75 miles an hour. We were towed to a Mazda dealership who told us the running issues on our car were the following; Code P0171-fuel pump was damaged and sent debris into the high-pressure pump Code-P01792. The dealership knew we were aware of the recall in other model years and they informed us it was the same exact part in our car. So are big questions is why wasn't 2017 included in this warranty. I have reached out to Mazda and they are totally disregarding our claim and questions as to why 2017 wasn't included in the recall. A couple days before we stalled we experienced a engine hesitation which we believed was due to high winds and a roof rack while traveling. We did not have any lights on or warnings prior to being stalled. After we stalled the Alachua please department pushed our car to safety.

Infotainment system randomly starts navigating (as if someone is pushing the touch screen) through menus and selections. Suddenly changes volume to full volume startling me while driving. This was also an issue in 2016 models that was already corrected via safety recall but was not extended to the same Infotainment system in 2017 models. Been ongoing issue since I purchased my pre-owned CX5 in 2021

The infotainment center has been randomly changing settings and radio channels. When it is taken over, I cannot regain control of it until it stops. I've seen online this called "ghost" controlling. It will increase the volume so lout, that I jump sometimes. Also, the rear camera mode of the system froze while I was backing up causing me to hit a vehicle parked across from me.

I have made carmax aware of the issue I was driving on the interstate in PA, when out of nowhere the check engine light turned on and the car stalled and stopped working the speedometer went down drastically almost causing me to get into a car accident, I was able to continue going slowly on the emergency lane until the car stopped it was freezing weather and there was no one in sight to help not even an emergency vehicle they told me it was an 02 sensor that they fixed it and once again I am driving and pulling into my driveway the car shut off mid drive and the brake would not work I had to pull the emergency brake i almost got into an accident I would've driven the car into my neighbor's property this 02 sensor is bad there's a bad scent and also now all the electrical has gone haywire i have also made them aware of this since May i have videos of everything shutting on and off please help me I dont want to die because of this car and no one is helping me

2017 MAZDA CX-5. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS MADE TO VEHICLE. THE CONSUMER STATED THE NAVIGATIONAL SYSTEM KEEPS REBOOTING ITSELF. THE VEHICLE WAS REPAIRED AND THE CONSUMER WANTS TO BE REIMBURSED FOR ALL REPAIRS.

Navigation/backup camera screen reboots constantly. This problem often occurs when I'm backing up. Mazda is aware of the issue as I have found many complaints on forums. It is not exclusive to the CX5. It appears to be all Mazda's, cars and SUV's.

Check engine light went on at 56mph and stalled the vehicle. Almost causing and accident all lights on dash went on and off. I stopped turn the vehicle off then on and only the check engine light went on but started stalling after accelerating again the after about 3 mile the lights and stalling happened again. This can cause a major accident

The infotainment display operates by itself. This is a known issue commonly called “ghost touch” and Mazda has issued service bulletins for 2014-2016 model year cars. Unfortunately other cars including my 2017 CX-5 are also affected. This is a safety issue as the navigation will stop working and the constant beeping from the ghost clicking is very distracting and can lead to the driver not focusing on the road. Mazda should be required to recall all affected model years, not just the 2014-2016.

The media system glitches and has what Mazda calls "ghost touching". It is very common on 2017 Mazda CX-5 models. When driving, the entertainment system starts to spaz as if someone is switching back and forth through media, phone, navigation, system settings, etc. It is extremely distracting when driving, and can lower/increase the volume as well as call contacts when driving. There is no way to stop this from happening which is a huge safety issue if you are driving and have to try and get it to stop working or it increases the volume so much so that you cant hear whats going on around you.

I was driving on the freeway, going about 65 mph at 7:30 am. I heard a loud BANG sound and my sunroof glass exploded into pieces. I had the inside cover closed so the glass did not get in the car. The sound was frightening, loud and caused me to pull to the side of the highway. The vehicle has been inspected by insurance representatives and I had used the sunroof the day before - it worked fine.

The navigation display turns fails / turns off and on throughout the drive. It turns on then goes off while backing out with the rearview camera in use. It goes off during drives, while directions are in use, while calls are in session, and with no active use at all. After checking online I found that numerous Mazda owners experience the same with thief CX5-s but there is no collective effort by Mazda to find a solution. I paid for extended warranty with Navigation Display covered and they still cannot find a solution. This is more than inconvenience. It is a serious safety issue when physical distraction is caused by manufacturer defect which can lead to accidents on the highway at high speeds relying on the navigation, while backing up viewing the camera, while driving on windy roads and the screen goes out. The auto response for most drivers is to try and reach for the phone to continue directions, stop abruptly if backing up and the screen goes out, reach for the phone to take it off blue tooth so the hands free conversation is not dropped. It is not to much to expect a major auto manufacturer to have a stable navigation screen. The local dealerships do not take it seriously. How can this matter be escalated as a matter of safety?

My Mazda has a feature called SBS (Smart Brake Support). It is touted as a safety feature, as it will brake the car when it approaches an object without driver braking. It can be disabled by the driver via the navigation panel; however, it automatically engages again upon engine start up. On a few occasions, when approaching a vehicle, I have braked and release, upon seeing the vehicle ahead begin to move. On such occasions, my Mazda's SBS activated, screeching my car to a near stop, scaring me and the vehicle behind me nearly rear-ended me. This action scared me, which affects my ability to control the situation and conduct appropriate action. I have contacted Mazda to ask for a permanent deactivation of this dangerous feature. They have been unable/unwilling to assist. They have concern that if a different driver should drive my vehicle, it would be problematic. I explained that this is my vehicle and I fear their SBS feature will cause me to be rear-ended and seriously injured. I have requested that the Mazda Customer Service rep submit a safety complaint on this issue. An Internet search finds that there are other customers with the same safety concern on Mazda's SBS feature. It is time that this be addressed.

The main screen in the middle of the vehicle experiences “ghost touches” or acts like it’s being controlled sporadically without any buttons or the screen being touched. It does it so aggressively that it causes major distraction while driving and will even change navigation routes while driving and make calls while trying to navigate. This is a huge safety issue especially for younger drivers that can’t handle this well. It makes beeping sounds and changes the screens very quickly and many times I’m unable to stop it. I’ve researched ways to fix it online with no success without spending a large amount of money at a dealership. I’ve seen many many people online with the same issue. I bought the vehicle new, and it began doing this within the first year.

Connectivity Master Unit controlling the infotainment system has failed. Infotainment system continuously rebooting, freezing, change radio presets on its own and changing to home screen, and navigation starts speaking while listing to music.

Blind spot monitoring system warning appears on dashboard of vehicle after driving for about 50-60 miles. This occurs only when I drive >50-60 miles in one trip without shutting off my vehicle. Speed does not matter. My sensors will not work until I turn off my car and turn it back on. This started as soon as I purchased my vehicle in July 2020. 1 previous owner (lease) before I purchased the vehicle. No prior accidents. Got the vehicle at ~30,000 miles. In January 2021, I drifted off the freeway and hit a tree going 35 mph during a snow storm. It was only myself (driver) and a passenger in the front seat at the time of the incident. Both were wearing seatbelts. The seat belts locked up, but airbags never deployed for myself or the adult passenger in the front seat. Driver sustained no injuries, but the passenger smashed their knee into the glove compartment and smacked their head on the window/seatbelt holder on the side of the interior wall. The passenger was asleep during the incident, which may have explained why they did not brace themselves. One minute we were on the freeway, then we hit a slippery spot, and within seconds we were head on with a tree. Drove away to avoid the possibility of any vehicles following my path and smashing into us. Car was still driveable somehow. Car was repaired after 3 weeks at Caliber Collision and looked great. Sensor issue persists still, but unrelated to accident. Mentioned it to Caliber Collision when vehicle was being repaired and the

Mazda has termed the issue Ghost Touch in their CX-3 models, which the NTSB issued a Technical Service Bulletin. It is dangerous as the infotainment system begins to switch between functions on its own, without driver or passenger input, and while the cars is in motion; changing radio stations, dialing phone numbers, turning the system display to Night Mode making it impossible to read while using the vehicle navigation system, exiting navigation maps altogether. The part number given to me by Mazda is K123611J0C. The dealer diagnosed and confirmed this issue in April 2022. They stated it is a common problem but it is not covered under warranty. Replacement costs quoted was over $1400, plus $180 to diagnose the problem.

The Mazda SCBS (Smart City Brake Support) system malfunctioned in my vehicle. This system can inadvertently apply the brake if the system malfunction. It was told to me by the dealership that it was a known issue with the CX5s around this model year and I really think it should be a recall. Not having this safety-critical system working properly because of a manufacturer defect isn't a great thing to put on the traveling public. Not having this system could cause people to become complacent expecting the system to work properly and stop them from rear-ending another vehicle. The warning light randomly came on one day, and would also come on from time to time which the manufacturer states as "normal". I had the system inspected by Mazda and they told me "This is a common issue that we have seen frequently." I had to pay out of pocket $800 to get this safety-critical system repaired that really should be covered by the manufacturer due to a malfunction in their system.

The Mazda connect touch screen in the center display doesn't always accept touch commands properly and regularly operates by itself (ghost touch) while in drive.

What component or system failed or malfunctioned, and is it available for inspection upon request? Answer: Infotainment screen goes haywire changing music stations, turning on/off lights, making phone calls while the car is driving in motion. The problem happened multiple times and it can happen anytime. Yes, it is available for inspection. How was your safety or the safety of others put at risk? Answer: Puts the driver and other cars at risk because driver gets freaked out by changing stations, turning on/off lights, calls being made, etc. Has the problem been reproduced or confirmed by a dealer or independent service center? Answer: Not yet. I plan to take to the dealer hope there is a recall for this issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Answer: No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Answer: No warning signals, messages or other indicators.

The car battery does not get fully charged even after long trips and continuous use of the vehicle. It has been so ever since the vehicle was purchased brand new and maintained meticulously with all service performed on-time at the dealership. Even after long trips exceeding 350 miles, the battery would charge only up to 50% (12.2 volts) and never to 100% (12.7 volts). Thereafter it would quickly discharge to Low (<11.9 volts) if a few shorter trips were made. Upon bringing this to the dealer’s attention while the car was still under warranty, they ran a battery and alternator test and quickly dismissed the issue saying that both the battery and alternator were working fine. Nevertheless, in just two years the OEM battery failed from constantly being in a state of low charge, despite using the vehicle regularly for long trips. Because the dealer refused to honor the warranty, I had to replace with a new battery at my own cost. Now the new battery doesn’t charge beyond 50% (12.2v) either, and I have to routinely charge it every few days to full (12.7v) with an external battery charger just so the battery doesn’t die and either gets me stranded on the road (safety issue for myself and others) or damages computers/other electrical components (reliability and repair issue).

The brake pads on this vehicle wear out prematurely, despite not using them aggressively. All four brake pads on the SUV wore out in less than the first 16,000 miles (first 3 years) and had to be replaced. The braking has also aways been “soft” and the car takes longer to come to a full-stop in the event urgent braking has to be done in traffic. The rotors have corroded prematurely too, despite keeping the car very clean and dry as a matter of habit. The dealer dismissed this issue stating the brakes were fine, as if this was the first car I was driving. I do not engage in hard stops, or perform sudden, jerky, brake applications and yet the brake pads wore out to almost nothing. All the other cars that I’ve owned historically had their brake pads last for 6-8 years of normal driving while this car wore them down in just 3 years. Premature brake pad wear can be a huge safety issue since an unsuspecting driver may not be aware of it and can result in an accident on the road from the vehicle not being able to come to a full stop in time.

The Adaptive Cruise Control system (collectively including the Lane Departure Warning, Forward Collision Warning, Smart city brake support etc.) on this SUV stops working abruptly and randomly while the car is in operation on the road. This is a major safety concern as it can crash into a leading vehicle in absence of adaptive cruise capabilities. The system generally resets or starts working again after a 5-10 minutes, but there is no rhyme or reason why it stopped working or when it would start again. It has happened in cloudy, harsh cold weather, and also on a bright, warm sunny day. This makes the ACC unreliable. The dealer could not reproduce the malfunction, as generally the car is stationary in the workshop or isn’t driven for a long enough time while testing.

The underside frame/carriage of the vehicle developed corrosion in just the first three years. Granted it is surface corrosion, and not a perforation, still it is not something that a customer expects in the first 3-5 years of owning a vehicle. This indicates a low level of anti-corrosion treatment to the metallic parts of the undercarriage.

The vehicle has a poor quality of paint which chips quite easily upon the slightest impact by road debris. I purchased this SUV brand new in Soul Red color, newly launched for 2017, and soon discovered that the paint was chipping away in various spots exposing the clear coat. This started happening immediately after buying the car and continues to this day at 20,000 miles. Every time we would go on a highway trip (not off-roading), the paint would chip in new spots (hood, fenders etc.) upon the slightest impact with small, everyday highway debris. The dealer dismissed it and stated that this is “normal”, as if I was new to driving and maintaining cars. I have always kept the car clean, washed, and waxed so I was terribly disappointed when this started happening. It has reduced the resale value of the car without a doubt, and will certainly initiate body corrosion in places where the paint has chipped. I have been forced to use paint touch-up in different spots just to maintain the cosmetic look and stop corrosion.

The car display turns on and off, creating distraction and inability to control car setting, including safety capabilities. This display was replace by an authorized dealer on August 2020 but in September 2021 the display start given the same issues that concern my safety and the safety of my family.

The contact owns a 2017 Mazda CX-5. The contact stated while driving 20 MPH, the vehicle stalled. The contact stated there was no warning light illuminated. The vehicle was not drivable. The contact towed the vehicle to her daughter's residence. The contact then towed the vehicle to a local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 66,000.

One day last month, my front winsheild wipers were going very slowly when I turned them on the Auto setting (maybe 1/4 of normal speed, which is not correct). If I switched it to Lo or Hi they worked fine. A couple of days later the wipers always wiped in the very slow mode (1/4 of the speed of normal wipers), then after a 1/2 hour of driving they stopped altogether. It was raining quite hard at the time and I could not see through the winsheild, so I had to pull over anytime there was someone behind me and roll down the windows so I could see. I had my 11 year old son in the car with me and was terrified we could have been hurt or I could have run into someone or another vehicle because I could not see. I was close enough to limp along slowly and drove to the nearest Mazda dealer. They ended up replacing my vehicle's front BCM (body control module) which cost me $550 and that has fixed the issue. This is the same issue to the Mazda 3's that were recalled recently.

Windshield wiper stopped working all of a sudden.

The Mazda Connect touch screen in the center display doesn't always accept touch commands properly and regularly operates by itself (ghost touch) while in drive.

Drivers side emergency brake drags just enough to prematurely wear inner brake pad down to the metal. 60,000 miles on car. All other pads are at 50% wear.

I am experiencing a Ghost Touch issue on my Infotainment system. There has been a recall for Maxda 3 but not for Maxda CX5. On the website I am seeing several complaints about Ghost touch issue where the screen randomly clicks buttons and changes by itself. My warranty ended on Oct 2020 so Mazda would not help resolve this issue as part of recall or warranty. My mileage is still under 30K miles. Mazda service department reviewed it and accepted that it is a manufacturer issues on the touch screen. I am hoping that if there are enough complaints on Mazda CX5, you can help the customers here.

The front wipers stopped working. Fuse is ok. No power to wiper motor. Washer still works. Rear wiper works.

The entertainment display starts going haywire when the car is stopped. Changes channels on and inputs totally randomly. Very dangerous when I start driving. Cuts off phone calls etc.This happens everyday since I purchased the vehicle about six months ago.

MY SUNROOF JUST EXPLODED WHILE I WAS DRIVING DOWN THE ROAD. I HAVE A DASH CAM WHICH CAPTURED ABSOLUTELY NOTHING IMPACTING THE GLASS. IT JUST BURST'.

DRIVING ON EXPRESSWAY 65MPH WITH JUST UNDER A QUARTER TANK OF GAS AND ENGINE CUT OFF ON ITS OWN. MY SON WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD, BUT WAS VERY DANGEROUS AS IT WAS A VERY BUSY HIGHWAY. I FEEL THAT THE FUEL PUMP IS DEFECTIVE AT HIGHWAY SPEEDS. HAD VEHICLE IMMEDIATELY TOWED TO CLOSEST DEALER. I WAS CHARGED A DIAGNOSTIC FEE. AGAIN, I FEEL IT IS A WEAK DESIGN OF THE FUEL PUMP AND DANGEROUS TO DRIVE AT HIGHWAY SPEEDS.

THE CAR STALLED WHILE IN MOTION ON THE HIGHWAY WITH 56 MILES LEFT IN THE GAS TANK. THIS CAUSED A VERY DANGEROUS SITUATION DUE TO THE FACT THAT I COULD NOT ACCELERATE AT ALL, AS THE TRAFFIC WAS SPEEDING PAST. I HAD TO COAST THROUGH TRAFFIC TO THE SAFETY OF THE SHOULDER OF THE ROAD. ONCE THE VEHICLE CAME TO A STOP, IT WOULDN'T RESTART AND IT SEEMED AS IF IT NEVER ACTUALLY STOPPED TRYING TO RESTART. I NOTICED A FEW THINGS DURING THIS SITUATION. 1. THE CHECK ENGINE LIGHT CAME ON 2. ALL THE DASH BOARD LIGHTS APPEARED TO COME ON 3. THE EMERGENCY BRAKE AND HOLD BUTTON FOR CITY PARKING BRAKE WERE FLASHING AT THE CENTER COUNSEL 4. THE DASHBOARD WARNINGS ROTATED BETWEEN, CITY PARKING BRAKE, PARKING BRAKE, CRUISE SYSTEM DISABLED 5. THE BATTERY FINALLY DIED AFTER SEVERAL MINUTES OF THIS HAPPENING MY FAMILY AND I WERE BROUGHT TO SAFETY BY A STATE TROOPER AND HAD THE VEHICLE TOWED TO A GAS STATION. WE FILLED THE GAS TANK, JUMPED THE CAR AND IT HAS NOT HAD THE ISSUE SINCE. UNFORTUNATELY THE REAR LIFT GATE HAS ONLY WORKED ONE TIME AFTER THE EVENT BUT I AM NOT SURE WHAT IS GOING ON THERE. I HAD THIS SAME ISSUE HAPPEN ONCE IN 2019, AND THE VEHICLE RESTARTED. I TOOK IT TO A MAZDA DEALER AND THEY SAID IT MAY HAVE BEEN BAD GASOLINE. THE VEHICLE ISSUE SEEMS TO MATCH A SIMILAR ISSUE MENTIONED IN RECALL 3719F.

THE INFOTAINMENT DISPLAY WILL REBOOT CONTINUOUSLY, IN WEATHER BELOW 60 DEGREES, AND WILL NOT STABILIZE UNTIL THE CAR IS WARMED. DURING THIS TIME YOU ARE UNABLE TO ACCESS ANY OF THE FEATURES. THIS CAN TAKE 20 MINUTES OR MORE. IT HAS BEEN AN ISSUE FOR ABOUT A YEAR, AND OTHERS HAVE HAD THE SAME PROBLEM WITH NO RESOLUTION OR EXPLANATION.