2020 Mazda CX-3

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Air Bags1
101

1 safety recall

Part 573 reports
Back Over Prevention › Sensing System › Camera23V487000
Filed Jul 14, 2023236,100 vehiclesMazda North American Operations

Defect. Mazda North American Operations (Mazda) is recalling certain 2014-2018 Mazda3 and 2016-2021 CX-3 vehicles. The rearview camera image may not display properly by showing a flickering or distorted image.

Risk. A rearview camera that does not display properly can reduce the driver's rear view, increasing the risk of a crash or injury.

Remedy. Dealers will inspect and replace the rearview camera, as necessary. In addition, dealers will install a wiring harness fastening seal. All repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 13, 2023. Final owner letters for affected models and model years in the states of CT, MA, MD, NJ, NY, PA and VA were mailed August 14, 2024. The remaining owner notification letters will be mailed at a future date, anticipated on or before May 1, 2025. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6023G.

What owners reported

Newest filings
Air BagsCrash1 injured
Filed Oct 19, 2022FL

On 1/22/21, I was driving for Lyft. I had a passenger in this car and I was giving her a ride home. I had a seizure towards the end of the ride, and was completely amnesiac to the crash that occurred. During my seizure, I was unable to check for clearance before I entered a highway and I crashed into another car. In the police report, it states that my air bags didn't go off. As a result, my head hit the windshield and I suffered a traumatic brain injury which was a brain hemorrhage. I had to spend a night in the hospital and I got 13 staples in my head. Now, over a year later I still get migraines and I can no longer drive due to symptoms from my complex PTSD. This has affected all aspects of my life, including my ability to find employment in my field of mental health. I have nine years of experience as a mental health professional, and most of the jobs in my field require a driver's license and car. This accident could have killed me, as well as the passenger in my car and the people in the car that I crashed into. I should have reported this accident earlier, but I was dealing with a deep depression and didn't even know I could report this until after I contacted a lawyer.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2016
YearComplaintsRecallsFiresDeathsAssessment
20214100Routine
2020 — this page1100Routine
201927200Routine
201810100Routine
201721100Routine
201648300Routine
20143000Routine

Compare every CX-3 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jul 14, 2023. Source: NHTSA Office of Defects Investigation.